1060 Guest Service Jobs - Page 19

The Assistant Manager Reservations is responsible for the accurate recording and processing of reservations and the maximization of room sales through pro-active selling and up-selling techniques. What will I be doing? As the Assistant Manager Reservations, you will be responsible for performing the following tasks to the highest standards: Make sure all team members finish the Hilton University courses and pass the test. Organize regular trainings to make sure team members are familiar with hotel product knowledge and activities, as well as the service standards and requirements. Assist the Commercial Director / Revenue Manager to finish the hotel budget and forecast. Maximize room sales and revenue for the hotel, up-selling as the highest priorities. Check daily all new reservations, cancel or change reservations, making sure information is passed to the respective departments correctly. Check daily 3-5 arrival guests or groups, making sure that the guest information, requirements and price information is correct. Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, emails, etc. Always maintain a sales attitude, not losing any sales opportunity in the hotel. Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries. Focus on any change from main guest sources and market, reporting trend changes to the Revenue Manager and Commercial Director. Make sure that all commissions are correct and follow up promptly. Make sure that all rejected business is filed by reason. Ensure that all correspondence has been filed accordingly, with correct and updated information. Comply with hotel credit policies and make sure to forecast revenue. Comply to setting rooms supply and price control. Maintain and update guest information and sales data by the Reservations procedure. Sustain high level guest service standards. Ensure that all input information is correct. Keep close attention to team members requirements, including attention to every team member s workload and duties to fulfil operation needs. Maintain clean and tidy work areas at all times. Comply with all company policies related to reservations. Comply with all systems and procedures laid down by the hotel. Prioritize quality of reservations. Strictly follow brans standards. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? An Assistant Manager Reservations serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the

Job brief Responsibilities Welcoming guests in a friendly and professional way Attend to Guests and answer their inquiries Provide information about Project , amenities, area and other to promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks like follow up with Customers who visited oR are interested in the Project. Address customer complaints and escalate to Guest Relations Manager when needed Record information in the logbook daily. Handle guest feedback, concerns, and complaints in a courteous and efficient manner. Greeting and welcoming guests upon arrival, providing information about the property or establishment, and offering assistance as Requried. Requirements and skills Proven experience as a Guest Relations Officer Familiarity with hospitality industry standards Proficiency in English; knowledge of local languages is a plus Computer literacy A customer-oriented and professional attitude An outgoing personality Outstanding communication abilities Any Diploma or Graduate. Hospitality Management is preferred 1 male , 2 female each, sunday not off. Weekly One day off.

Also General Responsibilities: Responsible for handling front office reception and administrative duties. Greeting and Welcoming: Warmly welcome all visitors, clients, and staff as they arrive, providing a friendly and professional first impression. Customer Service: Provide excellent customer service by addressing inquiries, answering phone calls, and directing them to the appropriate person or department. Administrative Support: Assist with general administrative tasks such as managing incoming and outgoing correspondence, scheduling appointments, and maintaining office supplies. Appointment Management: Schedule and coordinate appointments, meetings, and conference room reservations, ensuring efficient use of time and resources. Documentation and Record Keeping: Maintain accurate records and documentation, including visitor logs, staff attendance, and office inventory. Mail and Package Handling: Receive, sort, and distribute incoming mail and packages to the appropriate recipients promptly. Security and Access Control: Monitor and control access to the premises, ensuring the safety and security of employees, visitors, and company assets. Communication Coordination: Facilitate effective communication within the office by relaying messages and managing internal communication channels. Problem Resolution: Handle basic inquiries and complaints, providing appropriate solutions or escalating them to the relevant department or personnel. Multitasking: Prioritize and manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail. Professional Image: Maintain a neat and professional appearance, adhering to the company's dress code and grooming standards. Team Collaboration: Collaborate with other departments and team members to ensure smooth operations and a cohesive work environment. Role & responsibilities Any graduate with 3 to 8 years of experience in front office and guest relations management preferably from the Hospitality , hotels industry or Aviation industry , pleasant looking, with good communication skills and pleasing manners, with adept knowledge and experience to handle VIPs & VVIP guests. Maintain the front office ambience and coordinate with internal stake holders for admin related works as and when assigned by the RM from time to time. Hindi speaking will be an added advantage. Immediate joinees preferred. Refex is a Great Place to work certified company located at the prime location of the Chennai city visit www.refex.group to know more details about the company. Please apply online through https://refex.myadrenalin.com/CandidateMAX/#/?CompanyID=SHERISHA

Also General Responsibilities: Responsible for handling front office reception and administrative duties. Greeting and Welcoming: Warmly welcome all visitors, clients, and staff as they arrive, providing a friendly and professional first impression. Customer Service: Provide excellent customer service by addressing inquiries, answering phone calls, and directing them to the appropriate person or department. Administrative Support: Assist with general administrative tasks such as managing incoming and outgoing correspondence, scheduling appointments, and maintaining office supplies. Appointment Management: Schedule and coordinate appointments, meetings, and conference room reservations, ensuring efficient use of time and resources. Documentation and Record Keeping: Maintain accurate records and documentation, including visitor logs, staff attendance, and office inventory. Mail and Package Handling: Receive, sort, and distribute incoming mail and packages to the appropriate recipients promptly. Security and Access Control: Monitor and control access to the premises, ensuring the safety and security of employees, visitors, and company assets. Communication Coordination: Facilitate effective communication within the office by relaying messages and managing internal communication channels. Problem Resolution: Handle basic inquiries and complaints, providing appropriate solutions or escalating them to the relevant department or personnel. Multitasking: Prioritize and manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail. Professional Image: Maintain a neat and professional appearance, adhering to the company's dress code and grooming standards. Team Collaboration: Collaborate with other departments and team members to ensure smooth operations and a cohesive work environment. Any graduate with 3 to 8 years of experience in front office and guest relations management preferably from the Hospitality , hotels industry or Aviation industry , pleasant looking, with good communication skills and pleasing manners, with adept knowledge and experience to handle VIPs & VVIP guests. Maintain the front office ambience and coordinate with internal stake holders for admin related works as and when assigned by the RM from time to time. Hindi speaking will be an added advantage. Immediate joinees preferred. Refex is a Great Place to work certified company located at the prime location of the Chennai city visit www.refex.group to know more details about the company.

A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will I be doing As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage Restaurant operations Maintain exceptional levels of customer service Recruit, manage, train and develop the Restaurant team Manage guest queries in a timely and efficient manner Work within budgeted guidelines in relation to Food and Payroll Drive sales to maximize budgeted revenue Develop menus with other members of Food and Beverage team Accountable for monthly stock takes Incentivise team members to maximize sales and revenue Set departmental targets and objectives, work schedules, budgets, and policies and procedures Evaluate guest satisfaction levels with a focus on continuous improvement Ensure communication meetings are conducted and post-meeting minutes generated Be environmentally aware Assist other departments wherever necessary and maintain good working relationships Comply with hotel security, fire regulations and all health and safety legislation

Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms. Create new employee personnel file. Design and update the display and content of employee communication bulletin boards (eg, with regard to employment, recruitment, transfers, and promotions). Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law. Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Responsibilities: * Manage Rooms housekeeping operations from cleaning schedules to inventory control. * Maintain high standards of guest satisfaction through exceptional service. Flexi working Over time allowance Sales incentives Performance bonus

Front office operations i.e. reception, reservations, concierge, & guest services Check-in/check-out processes Accurate billing Guest satisfaction & guest feedback systems Monitor room availability, rate management, and occupancy forecasts Required Candidate profile 4–8 years of front office supervisory experience in a 4-star or higher hotel Proficiency in PMS (e.g., Hotelogix or similar) Strong leadership, communication, and problem-solving skills Perks and benefits Food & Accommodation ProfessionalWork Environment

Walk in interview for 5 Star hotel in Dubai ( Freshers) Interview Date - 26th - 27th June Call Directly on +91-9240234024 (Hot lines number) If Interested to Apply for Work Permit you can Share your Resume and pictures on citaimmigration@gmail.com Restaurant Service Staff (Waiter/Waitress) 1. Qualification Minimum 12th pass 2. Age 20-35 Years 4. Must Have Good communication skills 5. Must have passport Key Responsibilities:- Welcoming guests to the restaurant or dining area. Listening to customers food and drink orders and ensuring accuracy. Delivering food and drink orders to the correct tables in a timely and professional manner. Engaging with guests to ensure they are satisfied with their meals. Coordinating with the kitchen, bartenders, and other team members to ensure smooth service. If Interested to Apply for Work Permit Kindly Share your Resume and pictures on citaimmigration@gmail.com You can Call Directly on +91-9240234024 (Hot lines number) Or Directly walk in On Below Mentioned Address CITA IMMIGRATION Head Office:-Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059 Branch Office:- Building no 36 Second floor Above Domino's Pizza, Near Ahuja Sweets, HUDA Sector 11-12, Panipat ( Haryana)- 132103 Website :www.cita.co.in

We are hiring a Front office Executive @ Chennai Position : Front office executive Exp : 2 to 5 years Admin or front office Experience Qualification : any degree location : Moundroad , Chennai Keyskills - front office , Admin, Advance Excel, Good communication Interested candidates Please share your resume mail - ashvitha.c@sodexo.com

Dear Applicants, Greetings From Job Search Recruitment Services, Hiring for the Post Front Desk Executive / GRE For Real Estate Company in Dombivli Location. Office Time - 9.30am to 6.30pm ( Saturday & Sunday Working , 1 Weekly Week off Between Monday to Thursday ) Gender - Female Only. Qualification - Any Graduate Knowledge and skill set :- Good communication and command over Language Job Description :- Greet and welcoming guests in person and on phone. Answer and screen incoming calls. Handle and redirect customer queries. Organize incoming and outgoing Mails. Attending to visitors and organizing for conference room and board room meeting. Maintaining leave records and attendance of employees. Supervision of housekeeping activities. Coordinate meeting and appointments. Set up and maintain Accurate data management system. Interested Candidates Drop there Resume on Mentioned Email id kallori1990@gmail.com Thanks & Regards, Reshma K 7661801815

Intercontinental Hotels Group India Private Limited is looking for Guest Service Associate - Front Office to join our dynamic team and embark on a rewarding career journey Provide excellent customer service at the front desk. Check guests in and out of the hotel efficiently. Handle guest inquiries and reservations. Maintain accurate records of guest transactions. Resolve any guest complaints or issues promptly. Collaborate with other hotel staff to ensure guest satisfaction.

Intercontinental Hotels Group India Private Limited is looking for Guest Service Associate - Housekeeping to join our dynamic team and embark on a rewarding career journey Maintain cleanliness and orderliness of guest rooms and public areas. Perform routine cleaning tasks such as dusting, vacuuming, and mopping. Replenish supplies and amenities in guest rooms. Report any maintenance issues or repairs needed. Follow safety protocols and guidelines. Assist with setting up and breaking down for events.

Check guest profiles and guest history prior to the guest arrival and be familiar with all the information. Notify concerned departments for guest arrival and ensure that they have the guests history and preferences information before the arrival. Coordinate with departments for transfer related requests and assist guests with transfers to and from the hotel if required. Prepare all arrival amenities such as welcome letter, champagne, shoe bag, cold towels and welcome drinks. Offer welcome drink and cold towel on arrival. Escort guests accordingly throughout the resort. Recommend, plan, schedule and make arrangement with guests for their preferred activities during the stay. Knowledge of fire & safety procedures and exits. Upsell all resort, spa, LIFE and restaurant facilities. Ensure all equipment of the department is kept clean and in good working condition. Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. Strictly adhere to LQA standards and guest comments. Qualifications To execute the position of Guest Experience Maker (GEM), I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: High school diploma or equivalent and at least 1 year experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred. Technical skills include MS Office - Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have excellent knowledge of guest related functions and guest service. Fluent in English

You hae heard the line before - our people are our most aluable asset - well you d better beliee it! Do you want to make a real difference to our team, identifying and deeloping existing talent Then why not come and join us at the Radisson Hotel Group to Make Eery Moment Matter! where our guests can relax and enjoy the serice our team proides You are a passionate adocate of how the deliery of brilliant Human Resources support can add true alue to an organization, and you re someone who genuinely beliees in the wider business benefits it can bring to a company and the team. As Asst. Manager HR, you will join a team that is obsessie about deliering exceptional serice where we beliee that anything is possible, whilst haing fun in all that we do! Key Responsibilities of the Asst. Manager HR : -Supports the smooth running of the Human Resources Department, where all areas of responsibility are managed and deliered to the highest leels -Works as part of a team that maximizes the guest serice and the team experience, deliering a positie and responsie approach to enquiries and problem resolution -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner -Deliers on departmental plans and objecties, where hotel initiaties & targets are achieed -Collaborates with their immediate report, ensuring that costs and inentory are controlled, that productiity and performance leels are attained -Builds and maintains effectie working relationships whilst promoting the company culture and alues. -Ensures adherence and compliance to all legislation where due diligence requirements and best practice actiities are planned, deliered and documented for internal and external audit, performing follow-up as required Requirements of the Asst. Manager HR : -Experience in HR beneficial but not essential -Hands-on approach with a can-do work style -Commitment to deliering exceptional guest serice with a passion for the hospitality industry -Ability to find creatie solutions taking ownership for duties and tasks assigned -Personal integrity, with the ability to work in an enironment that demands excellence -Experience of working with IT systems on arious platforms -Strong communication skills Join us in our mission to make eery moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we beliee that people are our number one asset. As the one of the world s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

Do you want to be our sophisticated Financial King or Queen; do numbers and attention to detail excite you Are you able to support and deelop a team of passionate hoteliers Then why not come and join us at the Radisson Hotel Group to Make Eery Moment Matter! where our guests can relax and enjoy their stay! Our Finance Team are bold and dynamic professionals who meticulously drie the business and strie to delier a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Director of Finance, you will join a team that is passionate about deliering exceptional serice where we beliee that anything is possible, whilst haing fun in all that we do! Key Responsibilities of the Director of Finance: -Ensures the smooth running of the accounting department, exerting diligent financial process control and ensuring efficiency and resilience to growth -Works proactiely to improe guest satisfaction and comfort, deliering a positie and timely response to enquiries -Deelops and implements business strategies where objecties are communicated, performance is measured accurately and reported upon to support strategic decisions to enable deliery -Leads and manages the accounting team, fostering a culture of growth, deelopment and performance within the department -Prepares and is responsible for the hotel budget and profit & loss performance, ensuring that all accounting functions and disciplines are controlled, audited and deeloped -Builds and maintains effectie working relationships with all key stakeholders -Reiews and scrutinizes business performance, objecties and standard accounting practices, proiding recommendations that will drie financial performance and proide added alue -Ensures adherence and compliance to all legislation where due diligence requirements and best practice actiities are planned, deliered and documented for internal and external audit, performing follow-up as required Requirements of the Director of Finance: -Proen experience in accounting with strong problem-soling capabilities -Excellent leadership skills with a hands-on approach and lead-by-example work style -Commitment to exceptional guest serice with a passion for the hospitality industry -Ability to find creatie solutions, offering adice and recommendations -Personal integrity, with the ability to work in an enironment that demands excellence, time and energy -Experienced in using IT systems on arious platforms -Strong communication skills Join us in our mission to make eery moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we beliee that people are our number one asset. As one of the world s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Respond to and/or resolve questions, issues, or disputes from Marriotts Shared Service Center/guest. Process customer tax exemptions following government regulations. Review, reconcile, and process credit card vouchers and advance deposits. Monitor and audit gift certificate and incentive award redemption activity. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Anticipate and address guests service needs; assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Respond to and/or resolve questions, issues, or disputes from Marriotts Shared Service Center/guest. Process customer tax exemptions following government regulations. Review, reconcile, and process credit card vouchers and advance deposits. Monitor and audit gift certificate and incentive award redemption activity. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Anticipate and address guests service needs; assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Role & responsibilities :- A room attendant in a hotel is primarily responsible for maintaining the cleanliness and order of guest rooms and common areas . They ensure rooms are inviting, well-stocked, and meet the hotel's standards of hygiene and presentation. This involves tasks like cleaning bathrooms and bedrooms, changing linens, replenishing amenities, and reporting any maintenance issues. Here's a more detailed breakdown of their responsibilities: Cleaning and Maintenance: Cleaning guest rooms: This includes vacuuming, dusting, sanitizing surfaces, and ensuring all areas are spotless. Bathroom cleaning: Cleaning toilets, showers, sinks, and replenishing supplies like soap, shampoo, and towels. Making beds: Changing bed linens and ensuring beds are neatly made. Replenishing amenities: Ensuring rooms are stocked with items like toiletries, stationery, and beverages. Reporting maintenance issues: Notifying supervisors of any damages, broken appliances, or maintenance needs in the rooms. Maintaining cleanliness of common areas: Cleaning hallways, elevators, and other shared spaces as needed. Customer Service: Responding to guest requests: Addressing guest needs and inquiries related to their rooms. Providing a welcoming environment: Ensuring rooms are ready and comfortable for guests' arrival. Interacting with guests professionally: Maintaining a polite and helpful demeanor when interacting with guests. Other Duties: Stocking supplies: Ensuring sufficient inventory of cleaning supplies and guest amenities. Following safety and security procedures: Adhering to hotel policies regarding guest safety and security. Maintaining a safe and healthy environment: Following proper cleaning procedures and using cleaning supplies safely. Working as part of a team: Collaborating with other housekeeping staff and supervisors to ensure efficient operations. Following established procedures: Adhering to the hotel's specific cleaning protocols and standards. Urgent Job Opening for a 4 Star Hotel Job Location -Andheri West ,Mumbai Position -Room Attendant Salary - 17 K In Hand Interested can share CV on 7303646404 If your Friend or juniors are interested for this profile then kindly share their number/Resume to me Regards HR Aachika Contact-9810287404

A Bartender engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality. What will I be doing A Bartender will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality. Specifically, you will be responsible for performing the following tasks to the highest standards: Receive orders and serve customer requests completely in a timely manner Create and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc. Take food orders and assist the floor team with deliveries as required Understand menu content, any menu changes, and promotional activities Keep your service area clean, tidy, and well-prepared Efficiently manage the proper settlement of all customer accounts Answer guest queries in a polite and helpful manner What are we looking for? A Bartender serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience within a cocktail bar environment The ability to create classic cocktails Flexibility in hours as you will be working rostered shifts, especially on weekends Exceptional personal presentation and communication skills Flexibility to respond quickly and positively to a range of work situations Passion for delivering exceptional levels of guest service What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guestroom maintenance needs. Supervises the property general cleaning schedule. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. Supports and supervises an effective inspection program for all guestrooms and public space. Communicates areas that need attention to staff and follows up to ensure understanding. Ensures all employees have proper supplies, equipment and uniforms. Managing Departmental Costs Participates in the management of the department s controllable expenses to achieve or exceed budgeted goals. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensuring Exceptional Customer Service Responds to and handles guest problems and complaints. Strives to improve service performance. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Conducting Human Resources Activities Participates as needed in the investigation of employee accidents. Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Observes service behaviors of employees and provides feedback to individuals. Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Participates in the employee performance appraisal process, providing feedback as needed. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Service Desk Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that any issues are addressed promptly and effectively, while maintaining a focus on delivering high-quality applications that meet user needs and expectations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with organizational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Strong understanding of incident management processes and best practices.- Experience with service desk software and ticketing systems.- Ability to analyze and improve service desk performance metrics.- Familiarity with ITIL framework and service management principles. Additional Information:- The candidate should have minimum 5 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Specialist - Stay Experience Location: Kerala About Us StayVista is India s largest villa hospitality brand and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes. We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India. Why Work With Us At StayVista, youre part of a community where your ideas and growth matter. We re a fast-growing team that values continuous improvement. With our skill upgrade programs, you ll keep learning and evolving, just like we do. And hey, when you re ready for a break, our villa discounts make it easy to enjoy the luxury you help create. Your Role As an Specialist - Stay Executive , you will serve as the main point of contact for guests from arrival to departure, ensuring a smooth check-in and check-out process. You will greet guests warmly, listen carefully to understand their preferences and needs, and address any questions or requests promptly. You are responsible for quickly resolving minor issues during their stay and coordinating with team members to provide a consistently high level of service. Additionally, you will maintain clear records of guest interactions and feedback to help improve our services, all while striving to create a memorable and enjoyable experience for every guest. About You 3-4 years of experience in a hospitality or guest service role, with a focus on personalised service. Act as the main point of contact for all guest interactions. Ensure a smooth check-in and check-out process. Understand guest preferences to tailor a personalized experience. Provide clear information about villa services, amenities, and local attractions. Follow up with guests to ensure their needs are met throughout their stay. Bonus Points - these are nonessential, but a bonus if you have them! Access to a personal two-wheeler or four-wheeler for added flexibility in service. Key Metrics: what you will drive and achieve Guest Registration Efficiency OTA Guest Feedback Score Upsell Conversion Rate 3-Star Rating Percentage Guest Walkout Rate Our Core Values: Are you a CURATER Curious : Here, your curiosity fuels innovation. User-Centric : You ll anticipate the needs of all our stakeholders and exceed expectations. Resourceful : You ll creatively optimise our resources with solutions that elevate experiences in unexpected ways. Aspire : Keep learning, keep growing because we re all about continuous improvement. Trust : Trust is our foundation. You ll work in a transparent, reliable, and fair environment. Enjoy : We believe in having fun while building something extraordinary. StayVista Spirit: Our Behavioral Competencies - How We Work Together Business Acumen: You grasp the basics of our organization, customers, and services, always thinking ahead in your work. You re mindful of costs and benefits, making smart decisions while learning from risks and mistakes. Change Management: You re open to change, adjusting quickly to new information or challenges. Always eager to learn, you find creative ways to improve your work and seek feedback for growth. Leadership: You set clear goals, guide your team with energy, and take full responsibility for the work, ensuring others respect your leadership through action. Customer Centricity: You understand both internal and external customer needs and take ownership in addressing any service issues. You maintain clear communication and handle customer interactions with patience and respect. Teamwork: You collaborate well with others, respecting diverse opinions and always contributing positively to the team. You keep lines of communication open and share your thoughts without judgment. Result Orientation: You take responsibility for completing tasks and proactively tackle challenges to exceed expectations. You re quick to spot issues and address them efficiently, making decisive decisions with resourcefulness. Planning and Organizing: You handle multiple priorities well, staying organized and focused. You ensure your work is thorough, accurate, and aligned with set processes to meet goals effectively. Communication: You communicate your ideas clearly, encourage dialogue, and ensure timely responses to your team, clients, and manager. You assert your views confidently and use multiple channels to share information effectively. StayVista is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decisions based on race, colour, religion, caste, creed, nationality, age, sex, including pregnancy, childbirth, or related medical conditions, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected under applicable laws.

General Shift Salary + Medical + PF + Leaves + Other benefits Roles and Responsibilities Manage front office operations, ensuring smooth check-in/check-out processes for guests. Handle guest queries and concerns in a professional manner, providing excellent customer service. Coordinate with housekeeping staff to ensure rooms are cleaned and ready for occupancy. Maintain accurate records of guest transactions, including registration forms and billing information. Provide administrative support to the team as needed. Desired Candidate Profile 3-8 years of experience in hospitality industry (front desk or reception). Strong communication skills with ability to handle diverse clientele. Proficiency in GRE software or similar systems. Ability to work effectively under pressure during peak periods. Can also mail me at siddhant.kanojia@sodexo.com

Job Description : As the Hostess at Toscano, you will be the first point of contact for guests, responsible for providing a warm welcome and ensuring an exceptional dining experience from the moment they enter. You will play a vital role in managing reservations, seating arrangements, and delivering outstanding customer service in a busy, upscale Italian dining environment. Key Responsibilities : Greet and welcome guests with a friendly and professional attitude. Manage reservations and seating to ensure an even distribution of guests across the dining areas. Escort guests to their tables, present menus, and inform them of special offers. Maintain a clean and organized reception area. Coordinate with servers, kitchen staff, and management to ensure smooth operations. Answer phone calls, handle inquiries, and assist with takeout orders if required. Manage the waiting list and provide accurate wait times during peak hours. Uphold restaurant standards of hospitality and ensure customer satisfaction. Call 6361367440 / 9164669309 / 8263803973 to schedule your interview!