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1.0 - 5.0 years

3 - 4 Lacs

Gurugram

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Identifying and researching new business sales and market opportunities in strategic growth sectors Developing generated leads and closing sales Sourcing information for internal telemarketing and mailing resource Creating new business opportunities Excellent communication skills Proficiency in MS office IndustrySales & Marketing Business Development Telecaller QualificationOther Bachelor DegreeKey Skills Service Industry Translation Sales Activity Sales Sales Executive Marketing Convent Excellent Communication Business Development Walk in

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10.0 - 12.0 years

7 - 8 Lacs

Hyderabad

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Ensuring proper completion of all front office duties, activities of the front desk, reservations, guest services, and telephone areas, Guest interaction, Departmental Training, and prompt communication with other departments.

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0.0 - 5.0 years

0 - 0 Lacs

Gurugram

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Looking for Associates & Senior Associates/Junior Associate ( Freshers also most Welcome ) Interviews scheduled on- '2025,1st July to 2nd July and Tuesday and Wednesday and, 10.00 AM - 5.00 PM Venue -Theobroma Outlet-B8, Ground Floor, Ardee Mall, Ardee City, Wazirabad, Sector 52, Gurugram, Haryana 122003 Work Location -Gurgaon Role & responsibilities To conduct the briefs of the team members at the commencement of the shift To supervise and guide the team members in performing their work To actively support the team members during busy hours To plan and prepare the action plan for handling busy operation time. To check with kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To check the table set up, cleanliness, AC temperature at the commencement of shift. To keep the service stations well equipped with adequate number of cutlery, crockery, water jugs, napkins etc To promote and up sell the special menus and services To check the uniforms, grooming standards of the team members of the restaurant To check the restaurant set up at the commencement of the shift To check the restaurants cleanliness and hygiene

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3.0 - 4.0 years

5 - 6 Lacs

Mumbai

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: Job TitleData Analyst, GSA Data Divisional Office GCOO Corporate TitleAVP LocationMumbai, India Role Description Group Strategic Analytics is part of Group Chief Operation Office (COO) which acts as the bridge between the Banks businesses and infrastructure functions to help deliver the efficiency, control, and transformation goals of the Bank. As a member of the GCOO Divisional Data Office (GCOO DDO) in Group Strategic Analytics (GSA), you will be part of the team responsible for driving implementation and compliance with data principles, policies and standards covering data management and all data lifecycle disciplines (records management, archiving, data disposal, data quality & data lineage & ownership) for the COO division. This is an exciting opportunity to collaborate with various groups who actively originate and consume data, including business lines, infrastructure functions and large-scale change programmes. As part of your role, you will gain a thorough understanding of how data is an integral component of our business, with oversight of data assets, the enterprise data management lifecycle and upholding expected standards to maintain global Regulatory compliance. Deutsche Bank is investing heavily in optimizing our business processes and regulatory outcomes by using data in the best ways possible, and you will be directly shaping the strategy to do so. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Coordination across GCOO to ensure compliance with Data & Records management policies Identification and oversee delivery of relevant data priorities in partnership with Divisional & Regional Stakeholders. Monitor data management related regulatory changes and gap analysis to DB processes. Drive implementation of Data Quality Control Framework to ensure completeness / accuracy / timeliness for the COO critical & mandated scope Data, ensure compliance with Strategic Data KPIs Identify most critical and strategic Data to be brought under governance and facilitate right sourcing via strategic platforms In context of the Information Security Policy, ensure compliance and MI for relevant applications. Your skills and experience 5+ years of experience in Banking 5+ years experience with data management (e.g. records management, archiving, data disposal, data quality & data lineage) Data analysisability to investigate and present details of lineage, completeness, and transformations performed upon data via flows and processes Ideally experience in the usage of Industry standard data management tools such as Collibra and Solidatus Excellent organizational skills and a high attention to detail with the ability to work under pressure and to deliver to tight deadlines. Excellent interpersonal skills with demonstrable ability to engage and influence senior stakeholders. Strong communication skills, both written and verbal, ability to explain complex problem in a clear and structure way. How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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1.0 - 5.0 years

3 - 7 Lacs

Pune

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: Job TitleData Analyst, GSA Data Divisional Office GCOO Corporate TitleAVP LocationMumbai, India Role Description Group Strategic Analytics is part of Group Chief Operation Office (COO) which acts as the bridge between the Banks businesses and infrastructure functions to help deliver the efficiency, control, and transformation goals of the Bank. As a member of the GCOO Divisional Data Office (GCOO DDO) in Group Strategic Analytics (GSA), you will be part of the team responsible for driving implementation and compliance with data principles, policies and standards covering data management and all data lifecycle disciplines (records management, archiving, data disposal, data quality & data lineage & ownership) for the COO division. This is an exciting opportunity to collaborate with various groups who actively originate and consume data, including business lines, infrastructure functions and large-scale change programmes. As part of your role, you will gain a thorough understanding of how data is an integral component of our business, with oversight of data assets, the enterprise data management lifecycle and upholding expected standards to maintain global Regulatory compliance. Deutsche Bank is investing heavily in optimizing our business processes and regulatory outcomes by using data in the best ways possible, and you will be directly shaping the strategy to do so. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Coordination across GCOO to ensure compliance with Data & Records management policies Identification and oversee delivery of relevant data priorities in partnership with Divisional & Regional Stakeholders. Monitor data management related regulatory changes and gap analysis to DB processes. Drive implementation of Data Quality Control Framework to ensure completeness / accuracy / timeliness for the COO critical & mandated scope Data, ensure compliance with Strategic Data KPIs Identify most critical and strategic Data to be brought under governance and facilitate right sourcing via strategic platforms In context of the Information Security Policy, ensure compliance and MI for relevant applications. Your skills and experience 5+ years of experience in Banking 5+ years experience with data management (e.g. records management, archiving, data disposal, data quality & data lineage) Data analysisability to investigate and present details of lineage, completeness, and transformations performed upon data via flows and processes Ideally experience in the usage of Industry standard data management tools such as Collibra and Solidatus Excellent organizational skills and a high attention to detail with the ability to work under pressure and to deliver to tight deadlines. Excellent interpersonal skills with demonstrable ability to engage and influence senior stakeholders. Strong communication skills, both written and verbal, ability to explain complex problem in a clear and structure way. How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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0.0 - 2.0 years

1 - 2 Lacs

Surat

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Responsibilities: * Greet guests with warmth & efficiency * Maintain front desk operations * Manage guest requests promptly * Handle incoming calls professionally * Provide exceptional customer service

Posted 12 hours ago

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1.0 - 10.0 years

2 - 8 Lacs

Thane, Maharashtra, India

Remote

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We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :-BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BANK / FIRST SOURCE / ACCURATE & MANY MORE CALL KABIR 8779897221 Virtual interview process Outstation candidates can apply who are willing to relocate For UK Voice The Work Location is Powai & Malad (Mumbai) For US / Aus Voice The Work location is Thane & Malad (Mumbai) Graduates with minimum 9 months of Exp international Voice Undergraduate with minimum 18 months of Exp international Voice Freshers with excellent communication skills can also apply Interested Candidates Can connect Call @ Kabir - 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

Posted 13 hours ago

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1.0 - 10.0 years

2 - 8 Lacs

Thane, Maharashtra, India

Remote

Foundit logo

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BANK / FIRST SOURCE / ACCURATE & MANY MORE CALL KABIR 8779897221 Virtual interview process Outstation candidates can apply who are willing to relocate For UK Voice The Work Location is Powai & Malad (Mumbai) For US / Aus Voice The Work location is Thane & Malad (Mumbai) Graduates with minimum 9 months of Exp international Voice Undergraduate with minimum 18 months of Exp international Voice Freshers with excellent communication skills can also apply Interested Candidates Can connect Call @ Kabir - 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

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1.0 - 10.0 years

2 - 8 Lacs

Thane, Maharashtra, India

Remote

Foundit logo

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

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3.0 - 8.0 years

3 - 4 Lacs

Pune, North Goa, Mumbai (All Areas)

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Role & responsibilities A Shift Manager is a professional who oversees operations when the Assistant Manager isn't present. They work hard to ensure customers receive good service and stay on task. A Shift Manager may also dictate employees' hours. Responsibilities Opening or closing the restaurant. Greeting and assisting customers. Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces. Manage dining reservations. Arrange to have shifts covered (e.g. when employees take time off) Help staff resolve on-the-job challenges Track daily costs and revenues Balance the cash register at the end of the shift. Ensure client satisfaction and gracefully handle any complaints. Open or close the restaurant (when responsible for the first or last shift). Inform the next Shift Manager about pending tasks. Report maintenance and training needs. Ensuring compliance with safety regulations Actively seek to resolve any concerns while adhering to the company policy and standards of behaviour. Train new hires on the standards and procedures of the company, from how to handle a negative customer experience to how to properly serve customers. Oversee and administer tests to see that all employees have a firm understanding of company policy, such as schedule changes and calling into work. Recognize outstanding employees for exemplary work and call attention to workers that are professional and meet their goals. Preferred candidate profile Proven experience as a Shift Manager or relevant role in a restaurant. Good knowledge of restaurant operations (like managing reservations and payments) Availability to work different shifts, including weekends. Basic knowledge of bookkeeping procedures. A customer service approach with the ability to manage complaints with professionalism Excellent organizational skills Team management abilities BSc in Restaurant Management, Business Administration or similar field. Certification from a culinary school is added advantage.

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5.0 - 10.0 years

4 - 6 Lacs

Pune, North Goa, Mumbai (All Areas)

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Role & responsibilities Strong communication and ability to work well in a team. Manage employees, including hiring and training. Train and instruct employees to ensure smooth transition in company. Administer training program and prepare schedule and handle inventory effectively. Agreeing and managing budgets & Sales Targets. Achieve restaurant sales and financial objectives. Coordinate with team to meet sales target & financial objectives. Keep detailed records of costs and revenues Lead a team of Shift Managers & Prepare shift schedules. Process payroll for all staff Address performance issues quickly and respectfully by coaching, counseling, and managing conflicts Deliver exceptional and memorable customer experiences. Monitor and manage guest complaints, ensure satisfaction and administer efficient follow up for same to receive feedback. ensuring compliance with licensing, hygiene and health and safety legislation/guidelines Develop special, promotional and merchandising plans, advertising materials and ensure adherence to local and company standards. Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales. Maintain and ensure compliance to established food quality and standards. Proficient with Microsoft Office and Excel Possess extensive food and beverage knowledge Preferred candidate profile We are looking for a strong leader to help run our successful restaurant and provide the exceptional customer service were known for. You will oversee our team of motivated employees and ensure day-to-day operations run smoothly, creating a welcoming environment for all customers.

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8.0 - 13.0 years

6 - 9 Lacs

Pune, North Goa, Mumbai (All Areas)

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Role & responsibilities Managing Day- to- Day Operations Manage staff, prepare work schedules and assigning duties. Maintains service and sanitation standards in restaurant, bar areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Advocates sound financial/ business decision making; demonstrates honesty/ integrity; leads by example. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow- up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Empowers employees to provide excellent customer service. Handles guest problems and complaints. Ensures corrective action is taken to continuously improve service results. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on- going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Assists servers and hosts on the floor during meal periods and high demand times. Utilizes interpersonal and communication skills to lead, influence, and encourage others; Encourages and builds mutual trust, respect, and cooperation among team members. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Ensures and maintains the productivity level of employees. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters Achieve Sales and Cost targets Execute Local Sales initiatives To help finalize the budget, sales targets, their monitoring and achievements. To oversee activities related to sales and restaurant operations To help the manager to plan activities for sales promotions. To co-ordinate with other department heads Meeting high end customer and corporate for sales promotion Preparing monthly MIS, P&L a/c of the store To ensure sales & profitability is maintained through regular monitoring Conducting regular meetings with the team to discuss sales strategies &Restaurant issues. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Preferred candidate profile 3- year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 10-15years experience in the food and beverage, culinary, or related professional area.

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1.0 - 2.0 years

1 - 3 Lacs

Bengaluru

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We are seeking for candidate with min 1-2 years in experiencing working as a GRE, if interested contact swathi@brainsnskills.com or 9341818811

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2.0 - 7.0 years

9 - 14 Lacs

Bengaluru

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As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Working with HR Operations, youll focus on the powerful and innovative systems and technologies that team members depend on to manage both work and life. Whether its time reporting or team member training, these critical systems keep things running smoothly. HR Operations is service-oriented, and puts team member success at the heart of our activities. So when it comes to parental leave or planning a vacation based on paid time off, our goal is to give Target team members easy access to intuitive systems with relevant, complete and accurate information.As an HR Operations Center (HROC) Lead Specialist, you will take ownership of escalated issues and contacts that require additional research. Youll make decisions based on past experience and impact, take partners as necessary and model high quality guest service. You will provide feedback to HROC teams based on opportunities that have surfaced during review of issues. In your role, you will respond to all issues in a timely manner and appropriately track and document resolution, while maintaining confidentiality. Youll also assist with identifying, developing and implementing improvements to existing and new procedures and functions to maximize service delivery to our guests. This includes significant elements of project management including, but not limited to, process mapping, development and testing of resources and process, documentation of procedures, training and sharing of ongoing feedback to teams based on performance, monitoring and reporting results, and sustained, successful service delivery.Core responsibilities are described within this job description. Job duties may change at any time due to business needs. About you: Bachelors Degree from Accredited Universities 2+ years of related HR Office or guest service experience Demonstrated success in areas of work quality and guest service Knowledge of HR & Payroll systems Strong guest service and follow-up skills, with excellent verbal and written communication skills Ability to manage multiple tasks; strong organizational skills Strong PC skills and proficient with MS Office Package Innovative and creative problem solving skillsPreferred Knowledge of Targets policies and procedures Previous experience with coordinating projects Previous experience on the HROC Direct Operations Team Knowledge of Targets myTime system Knowledge of Targets payroll processes Strong working knowledge of HROC functions, systems, processes and procedures and understanding of our relationship with the field and client Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/belonging

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1.0 - 3.0 years

1 - 2 Lacs

Mumbai Suburban, Mumbai (All Areas)

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Key Responsibilities of a Guest Relations Executive: Welcoming and Assisting Guests: GREs greet guests upon arrival, provide information about the establishment and its services, and address any initial inquiries. Managing Guest Needs: They handle guest requests, complaints, and concerns, striving for prompt and efficient solutions. Maintaining Guest Satisfaction: GREs actively work to ensure guests are comfortable and satisfied throughout their stay, building positive relationships. Providing Information: They offer information about amenities, services, local attractions, and events. VIP Guest Handling: GREs often manage the needs of VIP guests, ensuring their experience is exceptional. Coordinating with Staff: They communicate with other departments to fulfill guest requests and resolve issues effectively. Essential Skills for a Guest Relations Executive: Excellent Communication Skills: GREs need to be strong communicators, both verbally and in writing, to interact effectively with guests and colleagues. Customer Service Orientation: A genuine desire to help and a proactive approach to guest needs are crucial. Problem-Solving Abilities: GREs should be able to handle guest issues and complaints efficiently and effectively. Interpersonal Skills: Building rapport with guests and maintaining positive relationships is a key aspect of the role. Professionalism: Representing the establishment in a positive and professional manner is essential. Multitasking and Organizational Skills: GREs often juggle multiple tasks and priorities, requiring strong organizational abilities.

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2.0 - 5.0 years

6 - 6 Lacs

Ahmedabad

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SODEXO IS HIRING: BUTLER PRIVATE HNI RESIDENCE | AHMEDABAD Company: Sodexo Location: Ahmedabad, Gujarat Salary: Up to 50,000 (In-hand) Employment Type: Full-time IDEAL BACKGROUND: Candidates from branded hotels or with prior experience in luxury butler or personal assistant roles. PREFERRED PROFILES: Butler / Personal Assistant / Executive Assistant / Family Attendant for VIP households A reputed HNI corporate family in Ahmedabad is seeking a polished and professional Butler to manage personal and household service requirements at their private residence. This is a prestigious opportunity offering long-term stability and a respectful, private work environment. KEY RESPONSIBILITIES: Provide high-level personal service to family members and guests. Manage meal service, wardrobe organization, and table settings as per fine dining standards. Supervise household staff and oversee daily residential operations. Coordinate with vendors and manage household schedules. Maintain discretion, confidentiality, and service excellence at all times. CANDIDATE REQUIREMENTS: Proven experience as a butler, personal attendant, or guest relations professional in luxury homes or 5-star hotel environments. Well-groomed, professional, and service-oriented demeanor. Strong interpersonal and communication skills. High attention to detail, integrity, and commitment to excellence Understanding of premium hospitality standards and household management protocols. Fluency in English and/or Hindi; knowledge of Gujarati is an advantage. WHATS ON OFFER: In-hand salary up to 50,000 per month Opportunity to work with a well-established HNI family in a secure and professional setting. Provision of meals, uniforms, and accommodation. Long-term role offering job stability and minimal public exposure. A dignified, structured, and respectful work environment. TO APPLY: Drop your CV at upendra.kumar@sodexo.com +91 80973 87918 or DM for more details.

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1.0 - 4.0 years

3 - 3 Lacs

Ahmedabad

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SODEXO IS HIRING: F&B ASSOCIATE PRIVATE HNI RESIDENCE | AHMEDABAD Company: Sodexo Location: Ahmedabad, Gujarat Salary: Up to 27,000 (In-hand) Employment Type: Full-time IDEAL BACKGROUND: Candidates from branded hotels or luxury residences with experience in food service, guest support, and household operations. PREFERRED PROFILES: Steward / F&B Service Staff / Room Service Attendant A reputed HNI corporate family in Ahmedabad is seeking a professional and disciplined Steward to support food service and household responsibilities at their private residence. This position offers long-term stability in a refined and respectful work environment. KEY RESPONSIBILITIES: Serve meals and beverages to family members and guests with proper etiquette. Manage table setup, pantry stock, and service cleanliness. Maintain hygiene in dining and service areas. Coordinate with kitchen, housekeeping, and vendors when needed. Provide prompt, courteous assistance to household members. Maintain a professional, discreet, and service-oriented approach. CANDIDATE REQUIREMENTS: Experience as a steward or F&B service staff in 4- or 5-star hotels or luxury homes. Well-groomed, polite, and responsible personality. Basic knowledge of food service standards and hygiene practices. Ability to follow instructions and work in a team. Communication in Hindi and/or English. WHATS ON OFFER: In-hand salary up to 27,000 per month. Work with a reputed HNI family in a premium and safe household environment. Accommodation, meals, and uniform provided. Long-term role with minimal public interaction and consistent working hours. TO APPLY: Drop your CV at upendra.kumar@sodexo.com +91 80973 87918 or DM for more details.

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1.0 - 6.0 years

2 - 3 Lacs

Mumbai

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Greeting and Seating Guests: Welcoming customers, escorting them to their tables, and providing menus. Taking Orders: Answering questions about the menu, offering recommendations, and accurately recording food and drink orders. Serving Food and Drinks: Delivering orders to the correct tables, ensuring accuracy and promptness. Providing Excellent Customer Service: Checking on guests during their meal, addressing any concerns or requests, and ensuring overall satisfaction. Handling Payments: Presenting bills, processing payments, and providing accurate change. Maintaining Dining Area: Setting and clearing tables, ensuring a clean and organized dining space.

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0.0 - 1.0 years

0 - 1 Lacs

Cochin, Kerala, India

On-site

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Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. Qualifications Diploma/qualification in Hospitality or Tourism Management

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1.0 - 6.0 years

3 - 8 Lacs

Bengaluru

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The Assistant Manager Reservations is responsible for the accurate recording and processing of reservations and the maximization of room sales through pro-active selling and up-selling techniques. What will I be doing? As the Assistant Manager Reservations, you will be responsible for performing the following tasks to the highest standards: Make sure all team members finish the Hilton University courses and pass the test. Organize regular trainings to make sure team members are familiar with hotel product knowledge and activities, as well as the service standards and requirements. Assist the Commercial Director / Revenue Manager to finish the hotel budget and forecast. Maximize room sales and revenue for the hotel, up-selling as the highest priorities. Check daily all new reservations, cancel or change reservations, making sure information is passed to the respective departments correctly. Check daily 3-5 arrival guests or groups, making sure that the guest information, requirements and price information is correct. Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, emails, etc. Always maintain a sales attitude, not losing any sales opportunity in the hotel. Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries. Focus on any change from main guest sources and market, reporting trend changes to the Revenue Manager and Commercial Director. Make sure that all commissions are correct and follow up promptly. Make sure that all rejected business is filed by reason. Ensure that all correspondence has been filed accordingly, with correct and updated information. Comply with hotel credit policies and make sure to forecast revenue. Comply to setting rooms supply and price control. Maintain and update guest information and sales data by the Reservations procedure. Sustain high level guest service standards. Ensure that all input information is correct. Keep close attention to team members requirements, including attention to every team member s workload and duties to fulfil operation needs. Maintain clean and tidy work areas at all times. Comply with all company policies related to reservations. Comply with all systems and procedures laid down by the hotel. Prioritize quality of reservations. Strictly follow brans standards. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? An Assistant Manager Reservations serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the

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1.0 - 2.0 years

2 - 3 Lacs

Hyderabad

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Job brief Responsibilities Welcoming guests in a friendly and professional way Attend to Guests and answer their inquiries Provide information about Project , amenities, area and other to promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks like follow up with Customers who visited oR are interested in the Project. Address customer complaints and escalate to Guest Relations Manager when needed Record information in the logbook daily. Handle guest feedback, concerns, and complaints in a courteous and efficient manner. Greeting and welcoming guests upon arrival, providing information about the property or establishment, and offering assistance as Requried. Requirements and skills Proven experience as a Guest Relations Officer Familiarity with hospitality industry standards Proficiency in English; knowledge of local languages is a plus Computer literacy A customer-oriented and professional attitude An outgoing personality Outstanding communication abilities Any Diploma or Graduate. Hospitality Management is preferred 1 male , 2 female each, sunday not off. Weekly One day off.

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3.0 - 8.0 years

4 - 5 Lacs

Chennai

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Also General Responsibilities: Responsible for handling front office reception and administrative duties. Greeting and Welcoming: Warmly welcome all visitors, clients, and staff as they arrive, providing a friendly and professional first impression. Customer Service: Provide excellent customer service by addressing inquiries, answering phone calls, and directing them to the appropriate person or department. Administrative Support: Assist with general administrative tasks such as managing incoming and outgoing correspondence, scheduling appointments, and maintaining office supplies. Appointment Management: Schedule and coordinate appointments, meetings, and conference room reservations, ensuring efficient use of time and resources. Documentation and Record Keeping: Maintain accurate records and documentation, including visitor logs, staff attendance, and office inventory. Mail and Package Handling: Receive, sort, and distribute incoming mail and packages to the appropriate recipients promptly. Security and Access Control: Monitor and control access to the premises, ensuring the safety and security of employees, visitors, and company assets. Communication Coordination: Facilitate effective communication within the office by relaying messages and managing internal communication channels. Problem Resolution: Handle basic inquiries and complaints, providing appropriate solutions or escalating them to the relevant department or personnel. Multitasking: Prioritize and manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail. Professional Image: Maintain a neat and professional appearance, adhering to the company's dress code and grooming standards. Team Collaboration: Collaborate with other departments and team members to ensure smooth operations and a cohesive work environment. Role & responsibilities Any graduate with 3 to 8 years of experience in front office and guest relations management preferably from the Hospitality , hotels industry or Aviation industry , pleasant looking, with good communication skills and pleasing manners, with adept knowledge and experience to handle VIPs & VVIP guests. Maintain the front office ambience and coordinate with internal stake holders for admin related works as and when assigned by the RM from time to time. Hindi speaking will be an added advantage. Immediate joinees preferred. Refex is a Great Place to work certified company located at the prime location of the Chennai city visit www.refex.group to know more details about the company. Please apply online through https://refex.myadrenalin.com/CandidateMAX/#/?CompanyID=SHERISHA

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3.0 - 8.0 years

4 - 5 Lacs

Chennai

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Also General Responsibilities: Responsible for handling front office reception and administrative duties. Greeting and Welcoming: Warmly welcome all visitors, clients, and staff as they arrive, providing a friendly and professional first impression. Customer Service: Provide excellent customer service by addressing inquiries, answering phone calls, and directing them to the appropriate person or department. Administrative Support: Assist with general administrative tasks such as managing incoming and outgoing correspondence, scheduling appointments, and maintaining office supplies. Appointment Management: Schedule and coordinate appointments, meetings, and conference room reservations, ensuring efficient use of time and resources. Documentation and Record Keeping: Maintain accurate records and documentation, including visitor logs, staff attendance, and office inventory. Mail and Package Handling: Receive, sort, and distribute incoming mail and packages to the appropriate recipients promptly. Security and Access Control: Monitor and control access to the premises, ensuring the safety and security of employees, visitors, and company assets. Communication Coordination: Facilitate effective communication within the office by relaying messages and managing internal communication channels. Problem Resolution: Handle basic inquiries and complaints, providing appropriate solutions or escalating them to the relevant department or personnel. Multitasking: Prioritize and manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail. Professional Image: Maintain a neat and professional appearance, adhering to the company's dress code and grooming standards. Team Collaboration: Collaborate with other departments and team members to ensure smooth operations and a cohesive work environment. Any graduate with 3 to 8 years of experience in front office and guest relations management preferably from the Hospitality , hotels industry or Aviation industry , pleasant looking, with good communication skills and pleasing manners, with adept knowledge and experience to handle VIPs & VVIP guests. Maintain the front office ambience and coordinate with internal stake holders for admin related works as and when assigned by the RM from time to time. Hindi speaking will be an added advantage. Immediate joinees preferred. Refex is a Great Place to work certified company located at the prime location of the Chennai city visit www.refex.group to know more details about the company.

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4.0 - 10.0 years

5 - 6 Lacs

Bengaluru

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A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will I be doing As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage Restaurant operations Maintain exceptional levels of customer service Recruit, manage, train and develop the Restaurant team Manage guest queries in a timely and efficient manner Work within budgeted guidelines in relation to Food and Payroll Drive sales to maximize budgeted revenue Develop menus with other members of Food and Beverage team Accountable for monthly stock takes Incentivise team members to maximize sales and revenue Set departmental targets and objectives, work schedules, budgets, and policies and procedures Evaluate guest satisfaction levels with a focus on continuous improvement Ensure communication meetings are conducted and post-meeting minutes generated Be environmentally aware Assist other departments wherever necessary and maintain good working relationships Comply with hotel security, fire regulations and all health and safety legislation

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0.0 - 2.0 years

2 - 3 Lacs

Kolkata

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Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms. Create new employee personnel file. Design and update the display and content of employee communication bulletin boards (eg, with regard to employment, recruitment, transfers, and promotions). Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law. Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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Exploring Guest Service Jobs in India

The guest service job market in India is thriving with various opportunities for job seekers looking to work in customer-facing roles. From hotels to restaurants, from retail stores to call centers, guest service professionals play a crucial role in ensuring customer satisfaction and loyalty.

Top Hiring Locations in India

Here are 5 major cities actively hiring for guest service roles in India: 1. Mumbai 2. Delhi 3. Bangalore 4. Hyderabad 5. Chennai

Average Salary Range

The average salary range for guest service professionals in India varies based on experience and location. Entry-level positions can expect to earn around INR 2-3 lakhs per annum, while experienced professionals can earn anywhere from INR 5-8 lakhs per annum.

Career Path

In the guest service industry, a typical career path may look like: - Guest Service Associate - Guest Service Supervisor - Guest Service Manager - Guest Service Director

Related Skills

In addition to strong communication and interpersonal skills, guest service professionals may also benefit from having skills such as: - Conflict resolution - Time management - Problem-solving - Knowledge of local languages - Attention to detail

Interview Questions

Here are 25 interview questions you may encounter when applying for guest service roles: - What does good customer service mean to you? (basic) - How do you handle difficult customers? (medium) - Can you give an example of a time you went above and beyond for a customer? (medium) - How do you prioritize your tasks when dealing with multiple guests? (basic) - How would you handle a situation where a guest is unhappy with their experience? (medium) - What would you do if a guest asked for a refund? (basic) - How do you stay calm under pressure? (medium) - Have you ever dealt with a language barrier while assisting a guest? How did you handle it? (medium) - How do you ensure you are providing accurate information to guests? (basic) - Can you describe a time you had to work as part of a team to solve a problem for a guest? (medium) - What do you do to stay updated on the latest trends in customer service? (basic) - How do you handle confidential information provided by guests? (medium) - Have you ever had to deal with a guest who was intoxicated? How did you handle the situation? (medium) - How do you handle long wait times for guests? (basic) - Can you give an example of a time you had to think on your feet to assist a guest? (medium) - How do you ensure you are providing personalized service to each guest? (basic) - What motivates you to provide excellent guest service? (basic) - How do you handle feedback, both positive and negative, from guests? (medium) - Can you describe a time you had to resolve a conflict between guests? (medium) - How do you handle situations where a guest is violating policies or rules? (medium) - What do you do if you don't know the answer to a guest's question? (basic) - How do you handle demanding guests who expect special treatment? (medium) - Can you give an example of a time you had to multitask while assisting multiple guests? (medium) - How do you ensure the safety and security of guests while providing excellent service? (basic) - How do you ensure you are keeping guest information confidential and secure? (medium)

Closing Remark

As you prepare for your guest service job interviews, remember to highlight your customer service skills, problem-solving abilities, and your passion for ensuring customer satisfaction. With the right mindset and preparation, you can confidently apply for guest service roles in India and embark on a rewarding career in the hospitality industry. Good luck!

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