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1040 Guest Service Jobs - Page 17

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5.0 - 10.0 years

4 - 8 Lacs

Bengaluru

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Role & responsibilities Responsible for the smooth functioning of all GR functions in the assigned store to enhance customer experience. Develop customer profiles (including wedding customers) by understanding customers requirements in order to showcase products that meet their needs. Responsible for maintaining regular and effective communication with the CRM & GR executives for analysing and improving Customer Service reviews based on Customer feedback. Organize and manage the Guest Relations department and staff; efficiently delegate responsibilities. Maintain attendance and movement register in the store. Conduct competitor study and be fully informed on the products provided by Malabar and its competitors to answer queries of customers. Ensure that the customers are supplied with refreshments and are properly attended by the GR team. Customer Experience Implement customer experience guidelines set by the retail leadership to provide a uniform Malabar experience to all customers. Greet customers upon entry to the store in order to engage with them to understand their requirements and direct them to the right person/section Respond to questions, needs and desires of guests, and follow up to ensure their requests have been met with satisfaction. Sales Support Monitor and accurately record customer data (pre-purchase, conversation, footfall data etc.) through interviews and observations Setup and maintain visual merchandising display (Eg: dangler, standee, store decorations etc.) as per guidelines from the Central VM team to manage the overall store ambience Managing the overall Store ambience through maintenance of displays and supporting the Store to adhere to VM guidelines Call up customers and leads to invite them for exhibitions, promotional events/campaigns, etc. Actively support in event management activities during store launch and product exhibitions. Schemes Manage and ensure timely reminders related to scheme payment dues to customers in order to have on time payments Internal process Ensure that all activities are carried out as per the standard operating procedures (SOPs) in the section. Review and provide regular and ad-hoc reports to management and other stakeholders as required. Track and analyse reports related to Customer Service and provide insights and actionable recommendations to improve the overall performance. People development Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members. Develop and implement in-house training of GR team and ensure the grooming and quality of customer service extended by GREs. Contribute towards the development of talent by providing subordinates with adequate exposure and growth opportunities. Actively participate in HR initiatives to drive overall engagement and motivation. Any other additional responsibility could be assigned to the role incumbent from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting manager and H

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1.0 - 6.0 years

3 Lacs

Mumbai

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Position: Front Office Executive (On rolls of Colliers) Company Name: Colliers India Pvt Ltd Nature of Site: Corporate Office Location: Goregaon East Job Timing & Days: Mon- Sat / 9am - 6am Job Roles & Responsibilities: Reception Duties: Greet visitors, clients, and guests as they enter the office, ensuring a welcoming and professional environment. Call Management: Handle incoming phone calls, direct them to the appropriate department, and provide general information when needed. Scheduling & Coordination: Assist in scheduling appointments, meetings, and conferences. Coordinate and confirm appointments for employees and clients. Front Desk Operations: Maintain the cleanliness and organization of the front desk area. Ensure all necessary supplies are stocked. Communication & Correspondence: Respond to emails, answer queries, and relay important messages between staff and clients. Visitor Management: Register visitors, issue visitor passes, and inform employees of guest arrivals. Desired Skills & Qualifications: Experience: Minimum 6 months to 2 years of experience in a front office, customer service, or related role. Communication: Exceptional verbal and written communication skills in [English/Hindi or any other relevant languages] . Organizational Skills: Ability to multitask and manage time effectively in a busy office environment. Interested candidates can share their resumes at aparna.patil@colliers.com or whatsapp at 7400086521

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0.0 - 1.0 years

1 - 3 Lacs

Chennai, Tiruchirapalli, Coimbatore

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Role & responsibilities Greeting and welcoming passengers, and solving issues. Checking in baggage. Making reservations. Assist in Baggage and Cargo Ramp Operations Baggage Screening, Staff Screening, Security Check Interested candidates kindly call HR NISHA - 7418259706 HR SNEHA _ 7358359706 Aviation Diploma or Airline Certification Course Preferred. Preferred candidate profile Minimum 10th or +2 or a Graduate Good Communication skills Age between 18-29 yrs. Immediate Joining. Vacancies available in Chennai, Bengaluru, Coimbatore, Kerala Airports Perks and benefits PF,ESI, INCENTIVES, CAB ALLOWANCES, SALARY INCREMENT.

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0.0 - 5.0 years

0 - 2 Lacs

Panipat, Dubai, New Delhi

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We are Hiring for 5 STAR Luxury Hotel for Dubai Location For Telephonic Round Directly on +91-9240234024 (Hot lines number) You Can Share your Resume and pictures on citaimmigration@gmail.com Restaurant Service Staff (Waiter/Waitress) 1. Qualification Minimum 12th pass 2. Age 20-35 Years 4. Must Have Good communication skills 5. Must have passport Key Responsibilities:- Welcoming guests to the restaurant or dining area. Listening to customers food and drink orders and ensuring accuracy. Delivering food and drink orders to the correct tables in a timely and professional manner. Engaging with guests to ensure they are satisfied with their meals. Coordinating with the kitchen, bartenders, and other team members to ensure smooth service. If Interested to Apply for Work Permit Kindly Share your Resume and pictures on citaimmigration@gmail.com For Telephonic Round Directly on +91-9240234024 (Hot lines number) Or Directly walk in On Below Mentioned Address CITA IMMIGRATION Head Office:-Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059 Branch Office:- Building no 36 Second floor Above Domino's Pizza, Near Ahuja Sweets, HUDA Sector 11-12, Panipat ( Haryana)- 132103 Website :www.cita.co.in

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5.0 - 10.0 years

8 - 10 Lacs

Mumbai, DRC Congo, Africa

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Bachelor / Master in Hotel Management with 5 to 10 years of experience in Hotel / Resort. Responsible for overseeing the daily operations of a hotel with efficient management. Room Operations, Housekeeping & Maintenance, Security & Safety, CRM, etc. Required Candidate profile Excellent Communication Skills. Customer Service. Company will provide Air Tickets + Visa + Accommodation + Food etc. Ready to work for minimum 2 Years. Job Location is only for DRC Congo - Africa. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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5.0 - 10.0 years

8 - 10 Lacs

Gandhinagar, DRC Congo, Africa

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Bachelor / Master in Hotel Management with 5 to 10 years of experience in Hotel / Resort. Responsible for overseeing the daily operations of a hotel with efficient management. Room Operations, Housekeeping & Maintenance, Security & Safety, CRM, etc. Required Candidate profile Excellent Communication Skills. Customer Service. Company will provide Air Tickets + Visa + Accommodation + Food etc. Ready to work for minimum 2 Years. Job Location is only for DRC Congo - Africa. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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5.0 - 10.0 years

8 - 10 Lacs

Ahmedabad, DRC Congo, Africa

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Bachelor / Master in Hotel Management with 5 to 10 years of experience in Hotel / Resort. Responsible for overseeing the daily operations of a hotel with efficient management. Room Operations, Housekeeping & Maintenance, Security & Safety, CRM, etc. Required Candidate profile Excellent Communication Skills. Customer Service. Company will provide Air Tickets + Visa + Accommodation + Food etc. Ready to work for minimum 2 Years. Job Location is only for DRC Congo - Africa. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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4.0 - 9.0 years

4 - 8 Lacs

Bengaluru

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Timely hiring, training of workforce Property related Legal Liaison works, Audit SIM , Utility, Staff , Stationary & Appliances Mgmnt Petty Cash , Event , Kitchen Grocery & Guest Services Mgmnt Travel Desk ,Vehicle & Cost Management Required Candidate profile Required experience of having handled roles for a min. 4 yrs Great at hiring, managing, & motivating blue collared Proactive approach in given role and updating the same

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1.0 - 6.0 years

2 - 5 Lacs

Solan, Baddi, Bhilwara

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Store Management Shift Management Overall operations of the Stores Regards Our Recruiters Reema9354692492 Jahanvi—7651823919

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10.0 - 15.0 years

25 - 30 Lacs

Mumbai

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Job Title: Project & Change Manager PMO, GSA Divisional Data Office Risk, Finance and Treasury (RFT) Role Description Group Strategic Analytics is part of Group Chief Operation Office (COO) which acts as the bridge between the Banks businesses and infrastructure functions to help deliver the efficiency, control, and transformation goals of the Bank. As a member of the Risk Finance Treasury Divisional Data Office (RFT DDO) in Group Strategic Analytics (GSA), you will be part of the team responsible for the data strategy across these business domains. Your responsibilities will focus on management of change-the-bank activities to uplift our data capabilities to meet recently revised regulatory and internal policies and standards. This is an exciting opportunity to collaborate with various groups who actively originate and consume data, including business lines, infrastructure functions and large-scale change programmes. As part of your role, you will gain a thorough understanding of how data is an integral component of our business, with oversight of RFT data assets, the enterprise data management lifecycle and upholding expected standards to maintain global Regulatory compliance. Deutsche Bank is investing heavily in optimizing our business processes and regulatory outcomes by using data in the best ways possible, and you will be directly shaping the strategy to do so. Your key responsibilities PMO governance across a portfolio of data initiatives, including Project Planning management, RAID policing, Financial Management and measuring KPIs at Group, Divisional, Functional and Regional level Active tracking of milestones against committed deliverables, within the official organizational tooling Preparing and owning materials for formal Portfolio cadence forums, as well as acting as a secretary of multiple forums Stakeholder Management & clear communication at a senior level, both with end Business Users and IT Experience of engagement with both internal audit and central Programme Management Offices, to explain the RFT DDO Portfolio Your skills and experience Deep understanding of leading a Project Management Office, ideally within a Risk/Finance/Treasury domain Data assimilation: ability to analyse and consolidate meaningful information from large sets of management information Resource and financial management across on large scale initiatives, spanning multiple divisions Minimum 5 years experience in the usage of Industry standard data management tools such as JiRA, Microsoft Project, Clarity Good inter-personal and communication skills and the ability to build collaborative relationships with a diverse set of stakeholders

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1.0 - 5.0 years

3 - 4 Lacs

Gurugram

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Identifying and researching new business sales and market opportunities in strategic growth sectors Developing generated leads and closing sales Sourcing information for internal telemarketing and mailing resource Creating new business opportunities Excellent communication skills Proficiency in MS office IndustrySales & Marketing Business Development Telecaller QualificationOther Bachelor DegreeKey Skills Service Industry Translation Sales Activity Sales Sales Executive Marketing Convent Excellent Communication Business Development Walk in

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10.0 - 12.0 years

7 - 8 Lacs

Hyderabad

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Ensuring proper completion of all front office duties, activities of the front desk, reservations, guest services, and telephone areas, Guest interaction, Departmental Training, and prompt communication with other departments.

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0.0 - 5.0 years

0 - 0 Lacs

Gurugram

Work from Office

Looking for Associates & Senior Associates/Junior Associate ( Freshers also most Welcome ) Interviews scheduled on- '2025,1st July to 2nd July and Tuesday and Wednesday and, 10.00 AM - 5.00 PM Venue -Theobroma Outlet-B8, Ground Floor, Ardee Mall, Ardee City, Wazirabad, Sector 52, Gurugram, Haryana 122003 Work Location -Gurgaon Role & responsibilities To conduct the briefs of the team members at the commencement of the shift To supervise and guide the team members in performing their work To actively support the team members during busy hours To plan and prepare the action plan for handling busy operation time. To check with kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To check the table set up, cleanliness, AC temperature at the commencement of shift. To keep the service stations well equipped with adequate number of cutlery, crockery, water jugs, napkins etc To promote and up sell the special menus and services To check the uniforms, grooming standards of the team members of the restaurant To check the restaurant set up at the commencement of the shift To check the restaurants cleanliness and hygiene

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3.0 - 4.0 years

5 - 6 Lacs

Mumbai

Work from Office

: Job TitleData Analyst, GSA Data Divisional Office GCOO Corporate TitleAVP LocationMumbai, India Role Description Group Strategic Analytics is part of Group Chief Operation Office (COO) which acts as the bridge between the Banks businesses and infrastructure functions to help deliver the efficiency, control, and transformation goals of the Bank. As a member of the GCOO Divisional Data Office (GCOO DDO) in Group Strategic Analytics (GSA), you will be part of the team responsible for driving implementation and compliance with data principles, policies and standards covering data management and all data lifecycle disciplines (records management, archiving, data disposal, data quality & data lineage & ownership) for the COO division. This is an exciting opportunity to collaborate with various groups who actively originate and consume data, including business lines, infrastructure functions and large-scale change programmes. As part of your role, you will gain a thorough understanding of how data is an integral component of our business, with oversight of data assets, the enterprise data management lifecycle and upholding expected standards to maintain global Regulatory compliance. Deutsche Bank is investing heavily in optimizing our business processes and regulatory outcomes by using data in the best ways possible, and you will be directly shaping the strategy to do so. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Coordination across GCOO to ensure compliance with Data & Records management policies Identification and oversee delivery of relevant data priorities in partnership with Divisional & Regional Stakeholders. Monitor data management related regulatory changes and gap analysis to DB processes. Drive implementation of Data Quality Control Framework to ensure completeness / accuracy / timeliness for the COO critical & mandated scope Data, ensure compliance with Strategic Data KPIs Identify most critical and strategic Data to be brought under governance and facilitate right sourcing via strategic platforms In context of the Information Security Policy, ensure compliance and MI for relevant applications. Your skills and experience 5+ years of experience in Banking 5+ years experience with data management (e.g. records management, archiving, data disposal, data quality & data lineage) Data analysisability to investigate and present details of lineage, completeness, and transformations performed upon data via flows and processes Ideally experience in the usage of Industry standard data management tools such as Collibra and Solidatus Excellent organizational skills and a high attention to detail with the ability to work under pressure and to deliver to tight deadlines. Excellent interpersonal skills with demonstrable ability to engage and influence senior stakeholders. Strong communication skills, both written and verbal, ability to explain complex problem in a clear and structure way. How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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1.0 - 5.0 years

3 - 7 Lacs

Pune

Work from Office

: Job TitleData Analyst, GSA Data Divisional Office GCOO Corporate TitleAVP LocationMumbai, India Role Description Group Strategic Analytics is part of Group Chief Operation Office (COO) which acts as the bridge between the Banks businesses and infrastructure functions to help deliver the efficiency, control, and transformation goals of the Bank. As a member of the GCOO Divisional Data Office (GCOO DDO) in Group Strategic Analytics (GSA), you will be part of the team responsible for driving implementation and compliance with data principles, policies and standards covering data management and all data lifecycle disciplines (records management, archiving, data disposal, data quality & data lineage & ownership) for the COO division. This is an exciting opportunity to collaborate with various groups who actively originate and consume data, including business lines, infrastructure functions and large-scale change programmes. As part of your role, you will gain a thorough understanding of how data is an integral component of our business, with oversight of data assets, the enterprise data management lifecycle and upholding expected standards to maintain global Regulatory compliance. Deutsche Bank is investing heavily in optimizing our business processes and regulatory outcomes by using data in the best ways possible, and you will be directly shaping the strategy to do so. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Coordination across GCOO to ensure compliance with Data & Records management policies Identification and oversee delivery of relevant data priorities in partnership with Divisional & Regional Stakeholders. Monitor data management related regulatory changes and gap analysis to DB processes. Drive implementation of Data Quality Control Framework to ensure completeness / accuracy / timeliness for the COO critical & mandated scope Data, ensure compliance with Strategic Data KPIs Identify most critical and strategic Data to be brought under governance and facilitate right sourcing via strategic platforms In context of the Information Security Policy, ensure compliance and MI for relevant applications. Your skills and experience 5+ years of experience in Banking 5+ years experience with data management (e.g. records management, archiving, data disposal, data quality & data lineage) Data analysisability to investigate and present details of lineage, completeness, and transformations performed upon data via flows and processes Ideally experience in the usage of Industry standard data management tools such as Collibra and Solidatus Excellent organizational skills and a high attention to detail with the ability to work under pressure and to deliver to tight deadlines. Excellent interpersonal skills with demonstrable ability to engage and influence senior stakeholders. Strong communication skills, both written and verbal, ability to explain complex problem in a clear and structure way. How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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3.0 - 5.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Welcome guests during check-in and giving a fond farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner. Coordinating and multi-tasking job duties in a busy environment. Have up to date information on Park and their facilities. Providing excellent customer service as per standards. Maintain up-to date information Park rates, current promotions, offers and packages Collect Guest feedback during guest departure along with his likes and dislikes. Ensure that all check-in and check-outs are handled smoothly without unnecessary delay or discomfort to any guest. Should be able to handle all guests without bias or prejudice. Adhere to strict staff grooming and hygiene standards. Good command of the English language is essential, both written and verbal Must possess strong organization time management skills, attention to detail. Must be guest service focused and a team player.

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0.0 - 2.0 years

1 - 2 Lacs

Surat

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Responsibilities: * Greet guests with warmth & efficiency * Maintain front desk operations * Manage guest requests promptly * Handle incoming calls professionally * Provide exceptional customer service

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1.0 - 10.0 years

2 - 8 Lacs

Thane, Maharashtra, India

Remote

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :-BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BANK / FIRST SOURCE / ACCURATE & MANY MORE CALL KABIR 8779897221 Virtual interview process Outstation candidates can apply who are willing to relocate For UK Voice The Work Location is Powai & Malad (Mumbai) For US / Aus Voice The Work location is Thane & Malad (Mumbai) Graduates with minimum 9 months of Exp international Voice Undergraduate with minimum 18 months of Exp international Voice Freshers with excellent communication skills can also apply Interested Candidates Can connect Call @ Kabir - 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

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1.0 - 10.0 years

2 - 8 Lacs

Thane, Maharashtra, India

Remote

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BANK / FIRST SOURCE / ACCURATE & MANY MORE CALL KABIR 8779897221 Virtual interview process Outstation candidates can apply who are willing to relocate For UK Voice The Work Location is Powai & Malad (Mumbai) For US / Aus Voice The Work location is Thane & Malad (Mumbai) Graduates with minimum 9 months of Exp international Voice Undergraduate with minimum 18 months of Exp international Voice Freshers with excellent communication skills can also apply Interested Candidates Can connect Call @ Kabir - 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

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1.0 - 10.0 years

2 - 8 Lacs

Thane, Maharashtra, India

Remote

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

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3.0 - 8.0 years

3 - 4 Lacs

Pune, North Goa, Mumbai (All Areas)

Work from Office

Role & responsibilities A Shift Manager is a professional who oversees operations when the Assistant Manager isn't present. They work hard to ensure customers receive good service and stay on task. A Shift Manager may also dictate employees' hours. Responsibilities Opening or closing the restaurant. Greeting and assisting customers. Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces. Manage dining reservations. Arrange to have shifts covered (e.g. when employees take time off) Help staff resolve on-the-job challenges Track daily costs and revenues Balance the cash register at the end of the shift. Ensure client satisfaction and gracefully handle any complaints. Open or close the restaurant (when responsible for the first or last shift). Inform the next Shift Manager about pending tasks. Report maintenance and training needs. Ensuring compliance with safety regulations Actively seek to resolve any concerns while adhering to the company policy and standards of behaviour. Train new hires on the standards and procedures of the company, from how to handle a negative customer experience to how to properly serve customers. Oversee and administer tests to see that all employees have a firm understanding of company policy, such as schedule changes and calling into work. Recognize outstanding employees for exemplary work and call attention to workers that are professional and meet their goals. Preferred candidate profile Proven experience as a Shift Manager or relevant role in a restaurant. Good knowledge of restaurant operations (like managing reservations and payments) Availability to work different shifts, including weekends. Basic knowledge of bookkeeping procedures. A customer service approach with the ability to manage complaints with professionalism Excellent organizational skills Team management abilities BSc in Restaurant Management, Business Administration or similar field. Certification from a culinary school is added advantage.

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5.0 - 10.0 years

4 - 6 Lacs

Pune, North Goa, Mumbai (All Areas)

Work from Office

Role & responsibilities Strong communication and ability to work well in a team. Manage employees, including hiring and training. Train and instruct employees to ensure smooth transition in company. Administer training program and prepare schedule and handle inventory effectively. Agreeing and managing budgets & Sales Targets. Achieve restaurant sales and financial objectives. Coordinate with team to meet sales target & financial objectives. Keep detailed records of costs and revenues Lead a team of Shift Managers & Prepare shift schedules. Process payroll for all staff Address performance issues quickly and respectfully by coaching, counseling, and managing conflicts Deliver exceptional and memorable customer experiences. Monitor and manage guest complaints, ensure satisfaction and administer efficient follow up for same to receive feedback. ensuring compliance with licensing, hygiene and health and safety legislation/guidelines Develop special, promotional and merchandising plans, advertising materials and ensure adherence to local and company standards. Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales. Maintain and ensure compliance to established food quality and standards. Proficient with Microsoft Office and Excel Possess extensive food and beverage knowledge Preferred candidate profile We are looking for a strong leader to help run our successful restaurant and provide the exceptional customer service were known for. You will oversee our team of motivated employees and ensure day-to-day operations run smoothly, creating a welcoming environment for all customers.

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8.0 - 13.0 years

6 - 9 Lacs

Pune, North Goa, Mumbai (All Areas)

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Role & responsibilities Managing Day- to- Day Operations Manage staff, prepare work schedules and assigning duties. Maintains service and sanitation standards in restaurant, bar areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Advocates sound financial/ business decision making; demonstrates honesty/ integrity; leads by example. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow- up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Empowers employees to provide excellent customer service. Handles guest problems and complaints. Ensures corrective action is taken to continuously improve service results. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on- going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Assists servers and hosts on the floor during meal periods and high demand times. Utilizes interpersonal and communication skills to lead, influence, and encourage others; Encourages and builds mutual trust, respect, and cooperation among team members. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Ensures and maintains the productivity level of employees. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters Achieve Sales and Cost targets Execute Local Sales initiatives To help finalize the budget, sales targets, their monitoring and achievements. To oversee activities related to sales and restaurant operations To help the manager to plan activities for sales promotions. To co-ordinate with other department heads Meeting high end customer and corporate for sales promotion Preparing monthly MIS, P&L a/c of the store To ensure sales & profitability is maintained through regular monitoring Conducting regular meetings with the team to discuss sales strategies &Restaurant issues. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Preferred candidate profile 3- year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 10-15years experience in the food and beverage, culinary, or related professional area.

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1.0 - 2.0 years

1 - 3 Lacs

Bengaluru

Work from Office

We are seeking for candidate with min 1-2 years in experiencing working as a GRE, if interested contact swathi@brainsnskills.com or 9341818811

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2.0 - 7.0 years

9 - 14 Lacs

Bengaluru

Work from Office

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Working with HR Operations, youll focus on the powerful and innovative systems and technologies that team members depend on to manage both work and life. Whether its time reporting or team member training, these critical systems keep things running smoothly. HR Operations is service-oriented, and puts team member success at the heart of our activities. So when it comes to parental leave or planning a vacation based on paid time off, our goal is to give Target team members easy access to intuitive systems with relevant, complete and accurate information.As an HR Operations Center (HROC) Lead Specialist, you will take ownership of escalated issues and contacts that require additional research. Youll make decisions based on past experience and impact, take partners as necessary and model high quality guest service. You will provide feedback to HROC teams based on opportunities that have surfaced during review of issues. In your role, you will respond to all issues in a timely manner and appropriately track and document resolution, while maintaining confidentiality. Youll also assist with identifying, developing and implementing improvements to existing and new procedures and functions to maximize service delivery to our guests. This includes significant elements of project management including, but not limited to, process mapping, development and testing of resources and process, documentation of procedures, training and sharing of ongoing feedback to teams based on performance, monitoring and reporting results, and sustained, successful service delivery.Core responsibilities are described within this job description. Job duties may change at any time due to business needs. About you: Bachelors Degree from Accredited Universities 2+ years of related HR Office or guest service experience Demonstrated success in areas of work quality and guest service Knowledge of HR & Payroll systems Strong guest service and follow-up skills, with excellent verbal and written communication skills Ability to manage multiple tasks; strong organizational skills Strong PC skills and proficient with MS Office Package Innovative and creative problem solving skillsPreferred Knowledge of Targets policies and procedures Previous experience with coordinating projects Previous experience on the HROC Direct Operations Team Knowledge of Targets myTime system Knowledge of Targets payroll processes Strong working knowledge of HROC functions, systems, processes and procedures and understanding of our relationship with the field and client Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/belonging

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