Guest Service Associate - F&B

Financial

• Takes care of the restaurant cashiering as per policy.
• Helps manage crockery and appliances by avoiding breakages
• To assist with inventories as per schedules,
  

Operational

• Prepares the restaurant and preparation areas as per the Outlet standards and layout.
• Welcomes guests and provides waiter service
• Before every shift, finds out about dish composition and any service related official communication.
• Organizes his/her work to suit fluctuations in numbers, events and guests
• Ensures the equipment used remains in good condition
• Cleans and polishes Glassware, Silverware
• Replenishes supply of linen and other Operating equipment.
• Obtains requested items from the storeroom.
• Follows correct sequence of service outlined in the Standard Operating Manual.
• Sets up tables in accordance with Restaurant policy.
• Cleans and removes dishes from the table after service is completed.
• Cleans all spillage during mealtime and at closing.
• Transports soiled dishes from dining room to kitchen and depositing them in proper placing at the Steward area.
• Cleans and tidies the restaurant and preparation areas after closing.
  

Team Management

• Takes part in meeting the department's targets by respecting the procedures and internal audits applicable in the hotel
  

General Duty

• Suggests food and beverages, therefore to be well versed with the menu, method of preparation and accompaniments.
• Maintains cleanliness and mise-en-place level at working station and service pantry for smooth operation.
• Keeps general appearance and maintenance of Restaurant working areas.
• Maintains excellent grooming standard at all times.