Guest Relations Executive

Job Description

Job Title: Guest Relation Executive Experience : Minimum 2 years Location : Santacruz Employment Type : Full-time We are seeking a professional and personable Guest Relation Executive with at least 2 years of experience in a corporate office environment. The ideal candidate will serve as the first point of contact for all Visitors & Guests, ensuring a positive and welcoming experience. You will play a key role in creating a hospitable atmosphere and coordinating guest interactions. Key Responsibilities : Greet and welcome guests & visitors promptly with warmth and professionalism. Maintain a clean, organized, and presentable reception area at all times. Coordinate with internal departments to ensure timely and seamless handling of guest appointments. Offer refreshments to guests and ensure their comfort during wait times. Assist with administrative support tasks such as courier handling, travel desk coordination, and visitor documentation. Provide exceptional customer service, resolving queries or escalating concerns when necessary. Key Requirements : Minimum 2 years of experience as a Guest Relation Executive, preferably in a corporate setting. Excellent communication and interpersonal skills. Professional appearance and attitude. Ability to multitask and handle pressure with grace. Proficiency in MS Office (Word, Excel, Outlook) and basic front desk systems. Strong organizational skills and attention to detail. Preferred Qualifications : B.com / Bachelor's degree in Hospitality, Administration, or related field. Training in customer service or front desk management is a plus. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Experience: coordinating guest interactions: 2 years (Required) Work Location: In person