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2.0 - 5.0 years
3 - 4 Lacs
Hugli
Work from Office
Job Title: Receptionist Factory Front Office Location: Sreerampore, West Bengal Company: NavPrakriti Green Energies Pvt. Ltd. Industry: CleanTech / Manufacturing / Battery Recycling Experience: 2–5 years (preferred in factory/industrial environment) Employment Type: Full-time About Us: NavPrakriti Green Energies is a lithium-ion battery recycling company based in Kolkata, with a state-of-the-art facility in Sreerampore. As we grow, we are building a professional and welcoming workplace environment to support our operations. Role Overview: We are looking for a well-spoken, presentable, and organized Receptionist to manage front office operations at our factory. This role will be the first point of contact for visitors, vendors, and external stakeholders, and will also support administrative tasks in coordination with HR and factory admin teams. Key Responsibilities: Greet and assist visitors, vendors, and delivery personnel at the reception area Maintain a visitor logbook and issue visitor passes as per protocol Handle incoming phone calls and direct them to appropriate departments Manage receipt and dispatch of courier and company documents Coordinate with security and housekeeping staff as needed Assist in scheduling meetings, appointments, and conference room bookings Support administrative tasks such as photocopying, filing, and data entry Maintain cleanliness and orderliness of the reception area Key Skills & Qualifications: Graduate in any discipline 2–5 years of experience in a receptionist or front office role (factory experience preferred) Proficient in MS Office (Word, Excel, Outlook) Good communication skills in English, Hindi, and Bengali Polite, professional, and dependable in handling visitors and internal staff Ability to multitask and work independently with a sense of responsibility
Posted 1 week ago
1.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Were seeking a skilled and friendly Front Office Executive to join our team. You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores. Your role Handle the front desk and maintain visitor records. Manage administrative chores and organisational tasks. Create a welcoming, professional environment for clients and customers. Your tasks Managing the reception area and ensuring the office is neat and tidy. Greeting and welcoming clients, customers and visitors courteously and professionally. Answering phone calls and directing them to the appropriate staff member/department. Handling incoming and outgoing mail and packages. Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies. Required skills and qualifications Bachelors degree in any field. Excellent communication and interpersonal skills. Ability to prioritise tasks and great organisational capabilities. Competency in managing time and solving everyday problems. Customer-oriented mindset with a passion for providing exceptional service. Fluency in English, Hindi, and at least one other regional language. Preferred skills and qualifications 0.6 1 years of experience in a similar job or other customer-facing roles. Proficiency in using computers and other office equipment. Willingness to work in a fast-paced environment with multitasking ability. Basic knowledge of Microsoft Office (MS Word and MS Excel). Interested candidates can share your updated CV Thanks & Regards, Chan Basha Syed, 9394368397, syed.cb@cielhr.com
Posted 1 week ago
1.0 - 3.0 years
1 - 1 Lacs
Pune
Work from Office
Visitor Handling Efficiency Desk Presence and Intercom Call Management Office Cleanliness & Lobby Appearance Monitoring Courier Handling Accuracy Reception Inventory Management Visitor Notification to Concerned Person &Pantry Service
Posted 1 week ago
1.0 - 2.0 years
1 - 2 Lacs
Jamshedpur
Work from Office
Responsibilities: Ensure guest satisfaction through prompt service Coordinate housekeeping & maintenance requests Maintain high standards of hospitality at all times Greet guests with warmth & efficiency
Posted 1 week ago
2.0 - 3.0 years
1 - 2 Lacs
Guwahati
Work from Office
To handle guest entries, welcome visitors, and coordinate meetings with CMD/HODs. The role also includes basic office coordination. Candidates with experience in banking or customer care and good communication skills are preferred.
Posted 1 week ago
2.0 - 7.0 years
1 - 3 Lacs
Pimpri-Chinchwad
Work from Office
Job Title: Front Desk cum Receptionist Location: Pune Experience: Minimum 3 years Qualification: Any Graduate Salary: As per industry standards Job Summary: We are looking for a pleasant and professional Front Desk cum Receptionist to manage front-office activities. You will be the first point of contact for our organization, responsible for creating a positive impression for visitors and handling administrative support across the organization. Key Responsibilities: Greet and welcome guests/visitors in a professional and friendly manner. Answer, screen, and forward incoming phone calls. Manage the front desk area, including reception duties and visitor coordination. Maintain a clean and organized reception area. Handle basic administrative and clerical support such as data entry, filing, and maintaining records. Coordinate with internal departments for courier handling, meetings, and appointments. Receive and distribute daily mail/deliveries. Schedule and manage appointments and meeting rooms. Maintain office supplies and inventory for front-desk-related requirements. Required Skills & Qualifications: Graduate in any discipline. Minimum 3+ years of relevant experience in front office/receptionist roles. Excellent verbal and written communication skills. Proficient in MS Office (Word, Excel, Outlook). Pleasant personality and professional appearance. Good time management and multitasking abilities. Customer service-oriented attitude.
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
Ahmedabad
Work from Office
Role: Front Desk Officer / Executive { Female Candidates Only} Department - Admin Location - Prahladnagar, Ahmedabad Qualification - Graduate Experience - 0 to 2 year Key Skills : Thorough knowledge of MS Office, good memory, liking for interacting with people in a friendly manner, telephone etiquettes. Soft skills: Polite, soft spoken & well mannered, fluency in English / Hindi / Gujarati languages, pleasing personality, Good co-ordination & follow up skills, Extrovert nature Job Description To handle front desk, visitors & telephones. To ensures good hospitality to visitors. To visitors at reception through close follow up with concerned member for visitors prompt. To co-ordinate and ensure minimal waiting time for with visitors coming to premise for meeting. To maintain the stock & inventory records of stationery items. To receive incoming post / courier, maintaining its record & handing over to Personal Assistant to MD. To send post / courier & maintaining its records. To verify courier bills for its accuracy & submit to senior for its payment.
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
Chandigarh
Work from Office
Sun Park Resort Manali is looking for Sales Manager - Sun Park Hotel & Banquet, Chandigarh to join our dynamic team and embark on a rewarding career journey Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands companys customer base and ensure it s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new products and competition status
Posted 1 week ago
3.0 - 5.0 years
2 - 2 Lacs
Hospet
Work from Office
Responsibilities: * Manage guest check-ins/outs * Maintain cleanliness & organization of front desk area * Coordinate housekeeping services * Greet guests with warmth & efficiency * Assist with reservations & room requests Provident fund
Posted 1 week ago
0.0 - 3.0 years
2 - 2 Lacs
Pune
Work from Office
Job Summary: We are looking for a friendly, energetic, and well-presented Front Desk Executive to join our real estate team. This entry-level position is for fresher who are passionate about client service and interested in the real estate industry. The GRE will serve as the first point of contact for clients, ensuring a smooth and welcoming experience. Key Responsibilities: Greet and welcome walk-in clients, visitors, and prospects professionally. Coordinate and assist in scheduling site visits and client meetings. Maintain a neat and organized front desk/reception area. Record and update client information in internal systems or CRM tools. Assist in organizing events, open houses, or client hospitality sessions. Act as a support function for the sales and marketing team during client interactions. Requirements: Any 12 Pass / Diploma can apply Strong communication and interpersonal skills. Required Weekend Availability Polished and presentable appearance with a customer-centric attitude. Basic computer skills (MS Office, email handling); knowledge of CRM is a plus. Fluency in English and local language(s). Willingness to work weekends and travel to project sites if needed. Preferred Traits: Enthusiastic and eager to learn. Team player with a helpful attitude. Passion for real estate and dealing with people Passion for real estate and dealing with people
Posted 1 week ago
1.0 - 6.0 years
1 - 3 Lacs
Daund, Pune
Work from Office
Visitor/Guest Management: - Welcome visitors by greeting them; answering or referring to inquiries. Direct visitors by maintaining employee and department directories; giving information & issuing visitor badges. Lunch arrangement for guest/visitor and Canteen cash management Handling EPABX All telephone queries, product queries, call transfers & Connecting calls Facility Management (All AMC Contract handling & billing and maintenance) Visitor Management Appointment list/ Generate appointments for walk ins / Guest Management (Lunch) & Guidance to the floors Escorting of Management Guests & Visitors Facility Management (Cleanliness & Upkeep of Premises, maintenance and repair) Conference Room Booking handling & Management as per requirement Visiting Cards end to end process Stationery Management procurement/ stock and inventory management Library Management Stock taking and ordering of books Pest Control & Horticulture (Garden Maintenance) and AMC Pantry Management Courier Management Office Boys work allocation Security Reporting Bill entries for all the daily supply vendors Support for travel management (air / train / bus ticketing and local / domestic transportation) in absence of Travel desk assistant. Data entry in oracle system of expenses. Process Purchase request and Purchase order and follow up for vendor payment with accounts team. Note: Free Transportation Available from entire Pune city.
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Gurugram
Work from Office
Responsibilities: * Greet guests with warmth & efficiency * Maintain guest database & communicate messages * Manage front desk operations * Handle incoming calls & visitors * Coordinate deliveries & services Cafeteria Sales incentives Performance bonus
Posted 1 week ago
1.0 - 6.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Key Responsibilities: Warmly welcome guests as they enter the restaurant and escort them to their tables. Handle reservations and manage table assignments to optimize guest satisfaction and flow. Ensure guests are comfortable and respond promptly to their inquiries and requests. Handle customer feedback, resolve complaints diplomatically, and escalate issues when necessary. Maintain a positive, friendly demeanor at all times and uphold high standards of customer service. Coordinate with the kitchen and service staff to ensure smooth guest experiences. Provide information on menu items, special promotions, and restaurant events. Track guest preferences and provide personalized service to repeat visitors. Maintain cleanliness and organization of the front-of-house area. Assist with event coordination and VIP guest management when required. Interested Candidates kindly share their C.V on this mail id :-djchrd6@gmail.com OR WhatsApp:-7563066404 Regards HR AMISHA Contact - 7563066404
Posted 1 week ago
1.0 - 6.0 years
0 Lacs
Pune
Work from Office
Job Title: Admin & Front Office Executive Job Location: Pune (Hinjewadi Phase 1) - Work From Office Experience: 1+ Years Shift Time: 10:00 AM to 7:00 PM Working Days: Monday to Saturday Qualification: Graduate in any stream Job Description: We are looking for a highly motivated Admin Cum Front Office Executive. The ideal candidate should have excellent written and verbal communication skill. He / She will be the first point of contact for all visitors and customers to the company, both in person and over the phone. Responsibilities: Greeting and Welcoming the Visitors, clients or Walk-ins and redirecting them to the concerns. Attending phone call on Matrix, redirecting them to the concerns Handling Emails and replying to them Arranging refreshments for the visitors or employees for meetings Providing facilities for employees like tea, coffee, stationary material, etc. Vendor Management Managing Housekeeping team and their attendance Responsible to maintain the office Hygiene and resolve queries Maintaining reports for pest control services, stationary material, coffee machine material Printing, scanning documents for employees Filing and maintaining important documents. Co-ordinating for internal / external Training program. Helping and solving any Admin related queries raised by employees Co-ordinating with internal team and stakeholder for admin / facilities related tasks Co-ordinating with IT team for Asset Movement and arranging Gate pass for Material movement. Leading and facing internal and external Audit for Admin department as directed by GRC team Requirements: Graduate in any stream. Knowledge of administrative and clerical procedures Coordinating and facing internal and external Audit for Admin department Excellent English verbal and written communication skills Proficient in MS office Ability to multitask and work well in a fast-paced environment Strong attention to detail and organizational skills Ability to maintain confidentiality and handle sensitive information Prior Experience working in an IT organization required Working Days: Monday to Saturday Must have Skills: Excellent written and verbal communication Multitasking Visitor Management Strong Attention to Detail Nice to Have Skills: Planning Empathy Reliability
Posted 1 week ago
0.0 - 2.0 years
4 - 4 Lacs
Gurugram
Work from Office
Responsibilities: Greet guests & manage front desk operations Maintain guest database & handle requests Manage phone calls & messages Coordinate deliveries & mail distribution Requisites: Communication Grooming standards Personality
Posted 1 week ago
0.0 - 4.0 years
1 - 4 Lacs
Noida
Work from Office
Does the hustle and bustle of life excite youAre you able to create a loyal following, whilst handling the pace and keeping your team checked inThen why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Guest Relations Team is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation creating memorable moments for our guests, As Guest Relations Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Guest Relations Executive: Supports the smooth running of the guest relations department, where all aspects of the guest journey and experience are delivered to the highest level Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Delivers on plans and objectives where guest relations initiatives & hotel targets are achieved Manages the guest relations team fostering a culture of growth, development and performance within the department Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships with all key stakeholders Delivers an effective planned guest engagement programme Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Guest Relations Executive: Proven experience in guest relations with excellent problem-solving capabilities Excellent managerial skills with a hands-on approach and lead-by-example work style Commitment to exceptional guest service with a passion for the hospitality industry Ability to find creative solutions, offering advice and recommendations Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experienced in using IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world At Radisson Hotel Group we believe that people are our number one asset As one of the worlds largest hotel companies, we are always looking for great people to join our team If this sounds like an ambition you share, then start with us, To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers radissonhotels,, Skills Fast-Paced Experience
Posted 1 week ago
0.0 - 2.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Company Description Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 400 guests, Features an all-day dining restaurant, cafe & alfresco, a fitness centre, spa, swimming pool, an entertainment zone, library lounge, art gallery and business centre Job Description To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale, Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service, Ensure to remain alert, courteous and helpful to the guests and co-workers at all times, Responsible to clean the room, the public area, Executive Office etc , and other duties as assigned, Any matter which may affect the interests of Grand Mercure Bengaluru at Gopalan Mall should be brought to the attention of the Management, Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service, Interact with guests and personnel of the hotel in an efficient and friendly manner, Provide effective support to the team to enable them to provide a range of effective and efficient services Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction, Provide high level of service standards, Qualifications Diploma / Degree in Hotel Management or any other equivalent qualification Additional Information
Posted 1 week ago
1.0 - 5.0 years
2 - 3 Lacs
Noida
Work from Office
Front Desk Management Greet & welcome visitors in a professional & friendly Manner Manage incoming calls, directing them to the appropriate person or department Handle inquiries & provide information to visitors Administrative Support 8810390963 Required Candidate profile Female candidate with Good English & computer Knowledge Must be open minded, Hard working Open for learning long term association URGENT REQUIREMENT ONLY FEMALE FROM NOIDA ONLY
Posted 1 week ago
4.0 - 7.0 years
3 - 3 Lacs
Pune
Work from Office
oversees the daily operations of the front desk or reception area, ensuring efficient and welcoming service for guests.
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit. Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities. Checking the fire alarm in the lobby and following protocols as advised Ensure no person without employee ID/visitor pass moves to tenant floor. Escalate to security manager in case the individual does not have employee ID/visitor pass Please be aware of all snags/faults in the respective tower allocated. Follow-up till closure. Communicate all issues to the concerned departments. Escalate to building manager, in case of delay. Please ensure the following area is checked on daily basis. 1. Lobby, entrance portico is neat and clean 2. AC working 3. All lights working 4. Air fragrance unit working, and lobby is felt with it 5. Rest rooms near and clean 6. Tissues/handwash/etc available 7. No water stagnation 8. Vanity counter neat and clean 9. Lobby plants positioned correctly, and it is clean. 10. All lift car interior is neat and clean. 11. All floor lift landing. Any revision in the roles and responsibility will be reviewed and update in every quarter
Posted 1 week ago
0.0 - 4.0 years
2 - 5 Lacs
Chennai
Work from Office
Essential functions and responsibilities Ensures a smooth and seamless employee and guest experience by communicating warmly, clearly and effectively with the employee, guest, employee host, vendors, etc. to meet the request at hand Consistently offers professional, friendly and welcoming interactions Answers and screens all incoming internal calls to handle callers inquiries whenever appropriate and possible. Re-directs calls as needed and takes adequately detailed messages when required Greets, assists and/or directs visitors, vendors and the general public employing a professional, courteous, and respectful demeanor at all times Manages visitor badges and maintains appropriate visitor records Is actively visible in the reception area and always accessible to the customer via phone or walkie talkie. Provides advance notice to manager and customer for personal time off. Provides administrative relief and support, as needed, for personnel in administration, mail room and copy/publication Maintains guest registration logs via electronic guest management system Schedules, organizes and assists with event and meeting room reservations Reviews all appropriate documents, manuals and standard operating procedures to be familiar with details of engaging with guest visitors, employees and visitors Assists with any changes or new information promptly and reliably, following up with the customer to ensure satisfaction with course of action Ensures positive guest/group experience, through personal interaction and attendance at functions or other interactions throughout the day. Must be flexible to accommodate irregular and/or extended hours. Assists with administrative responsibilities, including supply ordering, visual inspection of conference rooms, guest space or supply closet or other responsibilities as required and requested. Provides travel assistance, calling cabs, communicating arrival, etc. Displays professionalism and a sense of pride in all aspects of his/her duties and responsibilities Understands and adheres to all safety and security protocols Reviews internal work order system and reports service requests through building work order system. Communicates to building management as tenant/landlord liaison Coordinates necessary corrective actions by property management personnel, AV techs, or third party vendors Serves as a liaison between client and building vendors Assists in the coordination of events/catering/ad hoc requests When required, Guest Relation Host is expected to provide support to Community Hosts to maintain the level of experience provided Key Competencies 1. Communication – Comfortable corresponding with executive level clients, and interacting with individuals at all levels 2. EQ – Showcase exceptional emotional intelligence and empathy 3. Organized – Detail oriented, confident, self-starter with exceptional organizational skills 4. Proactive – Maintain a “can do” mentality with the ability to act with minimal information 5. Character – Demonstrate integrity, accountability, self-awareness, and strong work ethic. Showcase strong business acumen. 6. Professional – Project an approachable and professional image in personal appearance, manner, and demeanor. 7. Resilient – Ability to work under pressure, while acting in a calm manner 8. Technology Proficiency – Ability to successfully use the Microsoft Suite and comfortability in learning proprietary tech tools. 9. People-focused, customer-centric hospitality specialist.
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
Mumbai
Work from Office
Responsibilities: * Manage front desk operations: greet guests, handle requests, maintain records. * Coordinate office activities: schedule meetings, manage calendars, distribute mail.
Posted 1 week ago
1.0 - 6.0 years
1 - 4 Lacs
Chennai
Work from Office
To manage the team and manage the house keeping activities at the site Key Responsibilities Direct and manage the work of cleaning personnel in hotels, hospitals, schools and colleges, and other enterprises and organizations Assign work duties, evaluate performance, and train new personnel in policies and procedures, as well as operation of cleaning and maintenance equipment Handle complaints, and all housekeeping-related customer service concerns and resolve any problems efficiently Maintain inventory records of cleaning and other supplies, and may handle purchasing of materials and equipment maintenance services Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers Supervising a housekeeping department requires someone with good management and communication skills Qualifications: Should have managed a team Know the job well
Posted 1 week ago
2.0 - 7.0 years
2 - 5 Lacs
Gurugram
Work from Office
Destination HotelsYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Qualifications Minimum 2 years work experience as Assistant Manager/Duty Manager or Team Leader - Front Office / Guest Relations in a hotel. Well developed communication and customer relations skills.Duty Manager - Front Office to join our dynamic team and embark on a rewarding career journey Oversee daily front office operations and staff. Ensure guest satisfaction and handle complaints. Manage check-in and check-out processes. Coordinate with other departments on guest services. Monitor front office performance and metrics. Implement and maintain front office policies and procedures. You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Qualifications
Posted 1 week ago
2.0 - 7.0 years
2 - 5 Lacs
Gurugram
Work from Office
Destination HotelsYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Qualifications Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. Well developed communication and customer relations skills.Assistant Front Office Manager to join our dynamic team and embark on a rewarding career journey 1. Supervising front desk staff and ensuring they provide friendly, efficient, and professional service to guests or clients. 2. Managing front desk operations, including check-in and check-out procedures, room assignments, and handling customer inquiries and complaints. 3. Overseeing the maintenance of accurate guest and customer records and ensuring data privacy and confidentiality. 4. Developing and implementing customer service policies and procedures to ensure a positive guest experience. 5. Maintaining accurate financial records, including guest billings and payments, and ensuring the front desk operates within budget constraints. 6. Collaborating with other departments, such as housekeeping and maintenance, to ensure a seamless guest experience. 7. Ensuring compliance with industry regulations and standards, such as fire and safety codes, and maintaining a safe and secure environment. Experience in front desk or customer service management. Strong leadership and communication skills, as well as the ability to handle stressful situations and resolve conflicts, are critical for success in this role. You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Qualifications
Posted 1 week ago
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