Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Chennai
>
Cushman & Wakefield
>
Guest Relation Host

Guest Relation Host

Cushman & Wakefield

0 - 4 years

2 - 5 Lacs

Chennai

Posted:1 week ago| Platform:

Apply

Skills Required

Front Desk Guest Relations Reception Guest Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Essential functions and responsibilities

Ensures a smooth and seamless employee and guest experience by communicating warmly, clearly and effectively with the employee, guest, employee host, vendors, etc. to meet the request at hand
Consistently offers professional, friendly and welcoming interactions
Answers and screens all incoming internal calls to handle callers inquiries whenever appropriate and possible. Re-directs calls as needed and takes adequately detailed messages when required
Greets, assists and/or directs visitors, vendors and the general public employing a professional, courteous, and respectful demeanor at all times
Manages visitor badges and maintains appropriate visitor records
Is actively visible in the reception area and always accessible to the customer via phone or walkie talkie. Provides advance notice to manager and customer for personal time off.
Provides administrative relief and support, as needed, for personnel in administration, mail room and copy/publication
Maintains guest registration logs via electronic guest management system
Schedules, organizes and assists with event and meeting room reservations
Reviews all appropriate documents, manuals and standard operating procedures to be familiar with details of engaging with guest visitors, employees and visitors
Assists with any changes or new information promptly and reliably, following up with the customer to ensure satisfaction with course of action
Ensures positive guest/group experience, through personal interaction and attendance at functions or other interactions throughout the day. Must be flexible to accommodate irregular and/or extended hours.
Assists with administrative responsibilities, including supply ordering, visual inspection of conference rooms, guest space or supply closet or other responsibilities as required and requested.
Provides travel assistance, calling cabs, communicating arrival, etc.
Displays professionalism and a sense of pride in all aspects of his/her duties and responsibilities
Understands and adheres to all safety and security protocols
Reviews internal work order system and reports service requests through building work order system. Communicates to building management as tenant/landlord liaison
Coordinates necessary corrective actions by property management personnel, AV techs, or third party vendors
Serves as a liaison between client and building vendors
Assists in the coordination of events/catering/ad hoc requests
When required, Guest Relation Host is expected to provide support to Community Hosts to maintain the level of experience provided

Key Competencies

1. Communication – Comfortable corresponding with executive level clients, and interacting with individuals at all levels

2. EQ – Showcase exceptional emotional intelligence and empathy

3. Organized – Detail oriented, confident, self-starter with exceptional organizational skills

4. Proactive – Maintain a “can do” mentality with the ability to act with minimal information

5. Character – Demonstrate integrity, accountability, self-awareness, and strong work ethic. Showcase strong business acumen.

6. Professional – Project an approachable and professional image in personal appearance, manner, and demeanor.

7. Resilient – Ability to work under pressure, while acting in a calm manner

8. Technology Proficiency – Ability to successfully use the Microsoft Suite and comfortability in learning proprietary tech tools.

9. People-focused, customer-centric hospitality specialist.

More Jobs at Cushman & Wakefield

Jr. Engineer (Third Party Payroll - 1 year contract)

Hyderabad, Chennai, Bengaluru

2 - 5 yrs

INR 1 - 4 Lacs

Front Office Executive

Ernakulam

2 - 5 yrs

INR 2 - 3 Lacs

Account Executive

Bengaluru

2 - 4 yrs

INR 5 - 6 Lacs

MEP -Procurement

Chennai

5 - 10 yrs

INR 5 - 8 Lacs

Finance Analyst

Pune, Maharashtra, India

2 - 2 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Front Desk Interview Now

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Cushman & Wakefield

Real Estate

Chicago IL

10001 Employees

332 Jobs

Key People

Brett White

Chief Executive Officer
Mark L. Whitaker

Executive Chairman
John Forrester

Chief Operating Officer
Diane Brady

Chief Marketing Officer
Chris Wylie

Chief Financial Officer

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Guest Relation Host