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Datamark Bpo Service
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Global IT Service Desk Manager

Global IT Service Desk Manager

Datamark Bpo Service

3 - 8 years

15 - 19 Lacs

Mumbai

Posted:2 days ago| Platform:

Apply

Skills Required

BPO Ticketing Bfsi Process improvement Consulting Active directory Healthcare Customer service Outsourcing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Candidate should have experience on ITSM

Should have experience on handling Ticketing Tool

Should have done with ITIL V3/V4 certification

Should have knowledge of AZURE

Should have experience on Active Directory Management

Should have experience on Servers and Network

Should have experience of IT Service Delivery / IT Help Desk

Looking for candidate with techno functional experience

Should have experience of creating user accounts

Should have problem solving skills

Should have experience of team handling

Should have experience of process development, improvement and Automation

Should have experience on Automation tools.

Should have good leadership skills

Should have good software and hardware knowledge.

Looking for candidates inclined towards continuous process improvement and development.

Candidate should have good communication skills

Global team handling experience will be an added advantage.

This position reports to Global IT Director

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Datamark Bpo Service

Business Process Outsourcing (BPO)

Salt Lake City

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