General Manager - Grand Mercure Dehradun Mall of Dehradun

Responsibilities Functions as the primary strategic business leader with overall responsibility of operations of Hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Personally drive and support the sales, Marketing and Distribution. Drive Guest Experience as a key deliverable for HODs Own and manages the relationship with the owner while striking an effective balance between the owner's interests and the brand's interests. Act as an Accor Ambassador aiming to enhance the company image and market reputation. Attract, train, retain & coach executive committee team members and leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Qualifications 15 + years’ industry experience in International brand with minimum 3 years’ experience as General Manager Financially astute with proven track record of exceptional sales, pricing and revenue management competencies Strong Rooms and Sales background will be an added advantage Strong process orientation; Strong Leadership abilities and organizational skills; Entrepreneurial, thinks out of the box; Must be strategic, creative and able to clearly communicate how plans will deliver on overall goals Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities. Outstanding PR and social integration skills to develop strong customer relations Able to drive change and look for operational efficiencies/synergies across the network Show more Show less