90 Functional Support Jobs - Page 4

Job Opening: ERP Executive Manufacturing Industry Location: Vatva GIDC, Ahmedabad Job Timing: 09:30 AM to 06:00 PM Weekly Off: Sunday Key Roles & Responsibilities: Hands-on experience with ERP systems: SAP and Corporate Munim Provide technical resolutions for issues/queries related to ERP and other software applications Skilled in system and process implementation of ERP in a manufacturing environment Crystal Report generation and customization Troubleshooting system-related issues across departments Act as a liaison and communicate effectively with ERP vendors Manage user accounts: open, update, or delete ERP access Handle ERP support calls and ensure timely ticket resolution Create ERP IDs for new employees and provide necessary training on ERP software Eligibility: Candidates with relevant experience in ERP management and software support within a manufacturing setup are encouraged to apply. Interested candidates looking for a job change may send their updated CV to: hr01@prasadgroup.com

This role, Lead Engineer Global Contract Manufacturing, is responsible for leading a cross-functional team in the Transfers/development and commercialization of existing/new products/services in Hollister s Global Business Services. Responsibilities include development and execution of the project plans to deliver the defined integrated business case, identification and resolution of staffing and resource requirements. Additionally, this position is responsible for developing and maintaining strong relationships with functional heads and senior leaders to gain the cross-functional support needed to drive successful completion of projects. Lead Engineer -GCM will be required to establish and maintain a high performance culture by fostering innovation, personal accountability, and commitment to results. Responsibilities: In this section, list out in detail the responsibilties of the position, below are some tips on doing so. Please type over the details and if you need to add additional bullets, just press the enter key. Project Management Leading projects or project deliverables to implement new products or processes, increase capacity for existing products or optimization of existing equipment. Use systematic techniques and ensure use of stage gate or other suitable process to create, support, and manage the development of project goals, schedules, and tasks Follow Project Management Procedures Provide project charters, business cases, budgets, resource plans, time lines, risk analysis, steering group presentations Obtain and/or negotiate resources as needed, assign tasks as appropriate, and ensure that commitments are met Ensure good communication with stake holders throughout the project Lead project activities across multi-functional and cross-geographical teams to meet project deliverables Support NPC Re-design Provide SME expertice either as Core Team or Extended Team member in NPC or re-design projects Participate in Design Control activities in accordance to global procedures Cross functional support Coach team members to ensure process adherence and effective project management, utilizing best practice project management skills Lead the team in appropriate decision making through strong judgment and the ability to analyze options and implications. Essential Functions of the Role**: Prolonged periods of sitting. Public speaking requirements. Ability to focus ongoing organizational assessment to identify gaps/opportunities relative to the product development, commercialization, and manufacturing processes. Ability to understand customer requirements and incorporate them into business decisions. Work Experience Requirements Number of Overall Years Necessary: 5-8 Approximate 5-8 year`s working experience in project management including leading multiple projects through cross-functional teams Education Requirements Bachelor s Degree in Engineering discipline. Mechanical engineering preferred. Project Management training / qualifications preferred Specialized Skills/Technical Knowledge: Proficient computer skills, including Microsoft Projects, Microsoft Office Suite (Word, PowerPoint and Excel). Medical Device or other FDA related manufacturing experience preferred Proven ability to manage and lead multi-functional teams to drive success of a project Ability to create a vision and mobilize the appropriate people to execute against it Proven ability to collaborate and work effectively with others in a dynamic matrix environment that includes interactions with multiple stakeholder groups. Project management skills; knowledge of process and project planning best practices Proven ability to develop a team culture that leads to ongoing excellence and achievement of goals. Proven ability to manage extensive communications both up and down in the organization to keep key stakeholders appropriately engaged and informed to drive success of a project. Ability to balance planning and project focus with the needs for flexibility to ensure successful execution. Excellent communication and interpersonal skills. Strong influence management skills Demonstrated success managing complex projects. Business acumen; ability to think from an overall best for the business perspective Strong analytical, planning, organization and time management skills to effectively execute project plans and budgets and manage multiple priorities Effective decision making skills; ability to negotiate and balance decisions and priorities across diverse needs of multiple constituencies. Makes timely decisions in the face of risk and uncertainty Demonstrate customer focus in all interactions. Demonstrated ability to understand customer requirements and incorporate them into business decisions Local Specifications (English and Local Language): High level of understanding verbal and written English.

We are looking for a detail-oriented and business-savvy Functional Support Analyst with expertise in Plant Maintenance (PM) and Project Systems (PS). This role is 80% functional, focusing on business process understanding, support issue tracking, and reporting, with 20% QA/test engineering responsibilities. The ideal candidate will work closely with end users, track and resolve support issues, and provide actionable insights through structured reporting. Key Responsibilities: Functional Support (Primary) Act as the primary liaison between business users and IT for Plant Maintenance and Project Systems modules. Understand and analyse end-to-end business processes related to asset maintenance, planning, execution, and project tracking. Provide day-to-day functional support, resolve issues, and escalate critical problems where needed. Maintain and track support tickets and issue logs using Excel, ticketing tools, or other systems. Prepare weekly/monthly support status reports with KPIs (e.g., ticket volume,resolution time, recurring issues). Gather and document business requirements for enhancements or process improvements. Support user training and documentation of standard operating procedures (SOPs) Testing/QA Responsibilities (Secondary) Assist in creating and executing test cases for changes, enhancements, or defect fixes. Participate in regression testing and User Acceptance Testing (UAT). Coordinate with QA and technical teams to ensure business scenarios are properly tested. Log defects and track them to closure. Required Skills and Qualifications: 3+ years of experience in a functional/business analyst role focused on Plant Maintenance and Projects. Strong understanding of end-to-end business processes in asset-intensive industries (e.g., manufacturing, utilities, construction). Hands-on experience with issue tracking using Excel, and the ability to generate insightful reports and dashboards. Excellent analytical, documentation, and communication skills. Ability to engage with stakeholders and translate functional needs into actionable items. Basic understanding of QA/testing principles. Preferred Qualifications: Experience with SAP PM/PS or similar ERP modules. Familiarity with ticketing systems (e.g., JIRA, ServiceNow) is a plus. ISTQB Foundation or equivalent QA certification (optional). Experience with Agile/Scrum delivery models. Reporting Line: Reports to: Functional Support Lead / Business Systems Manager Works closely with: Business Users, QA, IT Support, and Project Teams

3 Must Skills - Expertise in SAP SD/MM/WM Testing - 5/5Expertise in Integration Testing - 5/5Test lead experience - 4/5Roles & Responsibilities: Expertise on SAP SD/MM/WM processes Good experience in testing large and complex SAP projects Good experience on SAP integrations as well as with 3rd party applications. Participation in Test Scenarios and Test Cases identification. Creation and Maintenance of Test Scenarios and Test Cases. Experience providing functional support to the automation team to help build an automation pack. Identification & Maintenance of Test Data and Execution of Functional & System Tests. Proactively identify functional, technical, and integration related defects. Perform preliminary trouble shooting of defects to facilitate quick resolution. Strong experience with ALM / ADO / JIRA, or other test and defect management tools Effectively communicate issues and risks in addition to daily testing status to Team Manager or Test Manager Delivers day-to-day assignments with a high level of quality and attention to detail.

Eviden, part of the Atos Group, with an annual revenue of circa 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 47,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come. Role and Responsibilities Understand and translate requirements into a standard solution offering a deal approach leveraging standard process methods and deliverables. Provide business and functional support on SAP modules, particularly for conversions from legacy SAP systems to SAP S4HANA. Provide technology consulting expertise and identify and guide the customers with new S4Hana processes and tools to support the SAP S4HANA conversion. Execute the necessary system configuration to enable to SAP S4HANA conversion. Handling various sub-modules in FI, E.g. FI-AP, AR, AA. Requirements Migration experience with SAP S/4HANA. Must have designed, implemented, migrated full life-cycle SAP FICO Finance solution in S4 HANA. Strong functional expertise in SAP FI and CO ERP and S/4 HANA. SAP FICO solution design, migration, and end to end implementation projects. Worked extensively on core SAP FI/ MM or SD integration. Domain experience in Accounting/Banking Preferably CA/ICWA FI- AP, AR, GL FI-Asset Accounting Experience on Rollout/upgrade projects. Let s grow together.

Role and Responsibilities Understand and translate requirements into a standard solution offering a deal approach leveraging standard process methods and deliverables. Provide business and functional support on SAP modules, particularly for conversions from legacy SAP systems to SAP S4HANA. Provide technology consulting expertise and identify and guide the customers with new S4Hana processes and tools to support the SAP S4HANA conversion. Execute the necessary system configuration to enable to SAP S4HANA conversion. Handling various sub-modules in FI, E.g. FI-AP, AR, AA. Requirements Migration experience with SAP S/4HANA. Must have designed, implemented, migrated full life-cycle SAP FICO Finance solution in S4 HANA. Strong functional expertise in SAP FI and CO ERP and S/4 HANA. SAP FICO solution design, migration, and end to end implementation projects. Worked extensively on core SAP FI/ MM or SD integration. Domain experience in Accounting/Banking Preferably CA/ICWA FI- AP, AR, GL FI-Asset Accounting Experience on Rollout/upgrade projects.

Role and Responsibilities Understand and translate requirements into a standard solution offering a deal approach leveraging standard process methods and deliverables. Provide business and functional support on SAP modules, particularly for conversions from legacy SAP systems to SAP S4HANA. Provide technology consulting expertise and identify and guide the customers with new S4Hana processes and tools to support the SAP S4HANA conversion. Execute the necessary system configuration to enable to SAP S4HANA conversion. Handling various sub-modules in FI, E.g. FI-AP, AR, AA. Requirements Migration experience with SAP S/4HANA. Must have designed, implemented, migrated full life-cycle SAP FICO Finance solution in S4 HANA. Strong functional expertise in SAP FI and CO ERP and S/4 HANA. SAP FICO solution design, migration, and end to end implementation projects. Worked extensively on core SAP FI/ MM or SD integration. Domain experience in Accounting/Banking Preferably CA/ICWA FI- AP, AR, GL FI-Asset Accounting Experience on Rollout/upgrade projects. Let s grow together.

Senior Functional EBS Consultant Full-time DepartmentEnterprise Applications Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. Were also an award-winning employer reflecting how employees are at the heart of Version 1. Weve been awardedInnovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. Were focused on our core values; using these weve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. About The Role We have an exciting new role for an Oracle EBS Functional Consultant to work as part of Version 1s Managed Services (MS) ERP practice. Working as part of a team of consultants, the primary role will be the functional support of Oracle e-Business Suite applications across a wide range of EBS modules and client specific customizations. Provide day to day application support for a variety of clients. Requirements gathering and documentation for business changes. Work with technical consultants to deliver client requirements. Liaise directly with clients to ensure all requests for change are properly designed, assessed, prioritized and managed through to completion. Managing Incidents within the set-out SLAs and ensuring Incidents are updated timely with the expected quality of data and information. Identifying problems and work with key stakeholders to address the root causes. Providing end user application and functionality training. Creating test plans and coordinating testing with the different stakeholders. Assist in defining and optimizing simple yet effective business processes and drive change within the organization through negotiation and consensus-building. Help ensure that MS ERP initiatives follow the proper planning, scheduling and management processes. Assist with risk management and change management on projects. You will have a proven track record of supporting Oracle for mid to enterprise level organisations, across multiple sectors. We are looking for an individual who enjoys a fast pace, can prioritize workload and is eager to gain industry experience. You will be experienced in identifying process improvements that translate into Value Level Agreements and tangible business benefits to the customer. Qualifications A minimum of 7years experience as an application support consultant or similar role. Experience ideally in Oracle implementations and/or upgrades Previous experience of any or all: Purchasing, iProcurement , iSupplier Portal, Account Payables, Accounts Receivable, Cash Management, General Ledger, Fixed Assets Must have good experience translating business requirements and design into functional solutions ITIL process Knowledge Experienced user of defect tracking systems, including the extraction of key data for weekly reporting and KPI tracking. Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth. Cookies Settings

We are seeking a Salesforce Senior Functional Architect to lead the design and strategy of complex Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud, and custom solutions. You will be responsible for translating business requirements into scalable, secure, and high-performing technical architectures, aligning with Salesforce best practices and enterprise standards. Key Responsibilities: Lead the functional and solution design of large-scale Salesforce implementations. Translate complex business needs into well-architected solutions using the Salesforce platform. Define system architecture, integration, and data strategy across clouds and third-party systems. Collaborate with business stakeholders, product owners, and development teams to ensure solutions are aligned to goals and scalable for future growth. Create solution design documents, architecture blueprints, data flow diagrams, and technical process flows. Provide guidance on best practices related to application lifecycle management (ALM), change management, and DevOps tools. Support Salesforce platform governance, including security, data privacy, and compliance. Mentor and guide junior architects and functional consultants. Stay current with Salesforce roadmap, new features, and AppExchange products. Required Qualifications: Bachelors degree in Computer Science, Information Systems, or related field. Master’s degree or MBA preferred. 8–12 years of total Salesforce experience, with 4+ years in a Solution or Functional Architect role. Deep functional expertise in at least two Salesforce Clouds (Sales, Service, Experience, Marketing, etc.). Proven track record of delivering complex, multi-cloud Salesforce solutions. Excellent knowledge of Salesforce architecture patterns, governor limits, data modeling, and security models. Strong understanding of Agile, Scrum, and hybrid delivery models. Experience working with middleware and integration platforms (e.g., MuleSoft, Informatica). Certifications required: Salesforce Certified Application Architect or System Architect (or both preferred) Salesforce Certified Platform App Builder Salesforce Certified Sales/Service Cloud Consultant

LOCATION: Bangalore WHAT YOU LL BE DOING: Candidate has opportunitites to work on functional and performance analysis of various enterprise tools and also research on LLVM compiler support for various cutting edde modern programming lanugages. If good in LLVM compiler tool chain and compiler internals, has potential opportunity to get hands on modern programming standards. Candidate can leverage opportunity to understand end to end flow of compiler development Opportunity to contribute and claim to the success of AMD CPU compilers working with the world class compiler engineers and performance engineers in AMD and in opensource communities Daily responsibilities may include root cause analysis of compiler issues, communicating with the compiler engineers, participating in team meetings, downstreaming LLVM community code, research on compiler functions across AOCC and competition etc.. By end of the COOP candidate is expected to have gained a good knowledge and experience on end to end work flow of compiler development and release. A good knowledge on functional support of LLVM, GCC and intel compilers. Potential to gain confidence on compiler engineering with hands on to compiler code base KEY QUALIFICATIONS: Compiler design, LLVM/GCC compiler tool chain, Strong in C++. Any knowledge in devops tools and process including gtihup, gerrit and Jenkins is an added advantage Do not include specific years of experience, or use the word REQUIRED (use preferred or desired). WHAT WOULD SET YOU APART: Good problem solving skills. Appetite to learn and explore the unknown WHO WE RE LOOKING FOR: Bachelors in computer engineering from a reputed institute with good communication skills who is looking for COOP in his/her final year #LI-SG1 Benefits offered are described: AMD benefits at a glance .

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Financial Management, JDE(Account Receivables, Payab, JDE Fixed Assets Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Provide functional support for multiple JDE customers worldwide, with excellent knowledge in JD Finance Account Receivables, Account Payables, General Ledger & Fix Asset. Experience in implementation and upgrade projects, with the ability to understand and link custom business processes with standard business processes of E1. Roles & Responsibilities:-Provide functional support for multiple JDE customers worldwide.-Understand and link custom business processes with standard business processes of E1.-Work on 9.x versions upgrade/implementation projects in highly customized environments.-Provide time-bound resolutions to all financial integrities.-Gather and understand business requirements, map them to JD Edwards Enterprise, and prepare AS-IS and TO-BE documentation.-Formulate business requirements into design documentation.-Exposure to 3rd Party Applications will be a value added.-Experience with JDE Orchestration Tools (Config, Build, Publish) will be counted as a plus point. Professional & Technical Skills: -Excellent knowledge in JD Finance Account Receivables, Account Payables, General Ledger & Fix Asset.-Desirable exposure to other modules:Sales, Purchase, Inventory Knowledge at Integration level and support level.-Experience in implementation/upgrade projects.-Ability to provide time-bound resolutions to all financial integrities.-Ability to gather and understand business requirements, map them to JD Edwards Enterprise, and prepare AS-IS and TO-BE documentation.-Experience with JDE Orchestration Tools (Config, Build, Publish) will be counted as a plus point. Additional Information:8-10 years in JDE - AR AP GL & FA modules.-Must have the ability to work on different projects and shifts.-Good understanding of business concepts & strong analytical & problem-solving skills.-Good communication (written and oral-in English) and interpersonal skills.-Ability to learn new functionality and customer customizations.-Ability to work as part of a large team or individually.-15 years of education Qualification 15 years full time education

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Financial Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Provide functional support for multiple JDE customers worldwide, with excellent knowledge in JD Finance Account Receivables, Account Payables, General Ledger & Fix Asset. Experience in implementation and upgrade projects, with the ability to understand and link custom business processes with standard business processes of E1. Roles & Responsibilities:-Provide functional support for multiple JDE customers worldwide.-Understand and link custom business processes with standard business processes of E1.-Work on 9.x versions upgrade/implementation projects in highly customized environments.-Provide time-bound resolutions to all financial integrities.-Gather and understand business requirements, map them to JD Edwards Enterprise, and prepare AS-IS and TO-BE documentation.-Formulate business requirements into design documentation.-Exposure to 3rd Party Applications will be a value added.-Experience with JDE Orchestration Tools (Config, Build, Publish) will be counted as a plus point. Professional & Technical Skills: -Excellent knowledge in JD Finance Account Receivables, Account Payables, General Ledger & Fix Asset.-Desirable exposure to other modules:Sales, Purchase, Inventory Knowledge at Integration level and support level.-Experience in implementation/upgrade projects.-Ability to provide time-bound resolutions to all financial integrities.-Ability to gather and understand business requirements, map them to JD Edwards Enterprise, and prepare AS-IS and TO-BE documentation.-Experience with JDE Orchestration Tools (Config, Build, Publish) will be counted as a plus point. Additional Information:8-10 years in JDE - AR AP GL & FA modules.-Must have the ability to work on different projects and shifts.-Good understanding of business concepts & strong analytical & problem-solving skills.-Good communication (written and oral-in English) and interpersonal skills.-Ability to learn new functionality and customer customizations.-Ability to work as part of a large team or individually.-15 years of education Qualification 15 years full time education

Key Responsibilities: 1. Module Support & Maintenance Provide functional support for SuccessFactors modules including Employee Central (EC) , Performance & Goals Management (PMGM) , and Learning Management System (LMS) . Support additional HR processes such as Benefits , e-Resignation , and ongoing employee data maintenance . 2. Ticket Management & Issue Resolution Ensure timely resolution of Level 1 support tickets in accordance with defined SLA timelines . Address user queries, troubleshoot system bugs, and respond to “how-to” questions. Support data uploads and minor configuration changes as required. 3. Collaboration & Troubleshooting Work closely with the technical team to identify, troubleshoot, and resolve daily operational issues within the SuccessFactors ecosystem. 4. Testing & Quality Assurance Design, execute, and document functional test scenarios to validate configurations and logic. Coordinate and support User Acceptance Testing (UAT) , including documentation and communication with internal customers. 5. Documentation & SOPs Develop and maintain comprehensive documentation including test cases , UAT scripts , Standard Operating Procedures (SOPs) , and user manuals for system processes and configurations. 6. Training & User Support Conduct training sessions and provide hands-on support to HR users and team members on the effective use of SuccessFactors modules. 7. Reporting & Analytics Generate and review daily operational reports , providing timely updates to supervisors for task tracking and prioritization. Prepare and submit monthly MIS reports to the designated Single Point of Contact (SPOC) for strategic and organizational reporting needs.

We're looking for an Customer Care Analyst candidate with experience in managing a quota, Customer Success, and Renewals, to join our team in Bangalore -hybrid . You will report to the Associate Manager - Customer Care You will be responsible for multiple commercial programs within our Global Customer Support organization. Technology you'll Use Salesforce, PowerBI Your Role Responsibilities Owning an annual quota of positioning services by using a multi-channel approach to our existing customers Responsible for weekly reporting and forecasting Drive commercial programs for our Global Customer Support organization Provide cross-functional support to our Renewals and Success organization Night-shift role supporting North America customer and internal teams What we'd Like to See Experience in Customer Success and/or Software Renewals Focus on targets with a drive to overachieve Successfully manage multiple stakeholders Role Essentials 3+ years in Renewals and/or Customer Success experience Familiarity with Salesforce Perks & Benefits Comprehensive health, vision, and we'llness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're looking for an Associate Manager - Customer Care candidate with experience in managing a quota, Customer Success, and Renewals, to join our team in Bangalore -hybrid . You will report to the Director, Expansion Sales. You will lead a team responsible for multiple commercial programs within our Global Customer Support organization. Technology you'll Use Salesforce, PowerBI Heres What you'll Do Manage a team with an annual quota of positioning services by using a multi-channel approach to our existing customers Responsible for weekly reporting and forecasting Drive commercial programs for our Global Customer Support organization Provide cross-functional support to our Renewals and Success organization May include night-shift coverage What we'd Like to See Experience in Customer Success and/or Software Renewals Focus on targets with a drive to overachieve Successfully manage multiple stakeholders Role Essentials 5+ years in Renewals and/or Customer Success experience Familiarity with Salesforce Perks & Benefits Comprehensive health, vision, and we'llness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit