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9.0 - 14.0 years

6 - 10 Lacs

Hyderabad

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SUMMARY: We are looking for a Functional Analyst with strong expertise in manual testing, test requirement gathering, and test case creation. The ideal candidate will be responsible for ensuring high-quality deliverables by collaborating with product owners, and development teams, performing manual testing of applications, conducting build testing, and handling bug-related discussions efficiently. Key Responsibilities: Test Requirement Gathering & Story Grooming: Work closely with product owners, and development teams to gather and document test requirements and testing scope during story grooming sessions. Identify gaps and ambiguities in requirements and proactively address them. Manual Testing & Test Case Creation: Write detailed test cases based on business requirements and user stories. Perform manual testing of the application to ensure functionality aligns with business needs. Conduct build testing for a set of completed stories to verify deployment quality. Log and track defects, ensuring timely resolution through effective communication with developers. Bug Tracking & Communication: Collaborate with developers and QC teams to discuss, prioritize, and resolve bugs. Participate in scrum meetings, defect triage, and retrospective meetings to provide insights on system behaviour. Clearly articulate issues, expected results, and root causes to facilitate effective debugging . Required Skills & Qualifications: 5-12 years of relevant experience in Business Analysis, Functional Analysis, and Manual Testing. Hands-on experience with writing test cases, executing manual tests, and logging bugs. Strong understanding of Agile methodologies and test requirement gathering. Experience in build testing and validating end-to-end application functionality. Excellent verbal and written communication skills for engaging with US based offshore product owners, developers, QC teams, and business stakeholders. Domain expertise in Healthcare and Insurance is a plus. Experience with Azure DevOps Boards for backlog management and tracking development progress is a plus. Familiarity with Excel for test case management and reporting is a plus. Experience in SaaS based software is strongly desired.

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1.0 - 4.0 years

3 - 8 Lacs

Bengaluru

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Requirements : Strong understanding of software development lifecycle (SDLC) and testing methodologies (Agile, Waterfall, etc.) Experience with manual testing techniques. Develop test suites for use cases. Document, track, and log defects. Working knowledge in Cloud infrastructure like AWS,Azure etc and Linux/Unix environments. Ability to work independently and as part of a team. Participate in troubleshooting and triaging of issues. Passion for quality and a commitment to continuous improvement.

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0.0 - 1.0 years

1 - 6 Lacs

Bengaluru

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a. To act as Domain expert towards implementation of Aircraft Operations Engineering Maintenance and Inventory Management of the EMQIM Software in Civil and Defence aircraft operations.

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4.0 - 6.0 years

6 - 8 Lacs

Gurugram

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Job Title: Target Costing - Casting / Forging / Machining parts Level in the organization: Dy. Manager/Manager Educational Qualification: B. E / B. Tech [Mechanical /Automotive etc.] Work Experience: 4 - 6 Years Nature of work exp.: Development/Purchase & Costing Background with knowledge of Automotive - Target Costing - Casting / Forging / Machining Any industry preference Automotive OEM / Component Manufacturer Key responsibility: Techno commercial knowledge for casting, forging & machining parts related to Engine, Transmission, Suspension, Brakes etc. Costing, quote analysis, making costing & negotiation strategies and negotiation with suppliers. Teardown & functional analysis, cost estimation, part level cost benchmarking Generation of innovative value enhancement & design to cost proposal. Desirable: Should be good in generation of cost/weight reduction & new technology ideas. Should be having good communication skills [Verbal/Written/Reports etc.] Should be self-initiator, team player and passionate about analysis and design intent. Competencies: Knowledge of manufacturing processes (Casting / Forging / Machining) Understanding of Cycle times in above mentioned commodities Problem Solving skills, Exposure to UG-NX Analyze drawings of above-mentioned commodities. Understanding of Broad level Business Processes Plan and schedule activities in advance. Ability to communicate with Peers/Vendors/Machine Makers etc. Positive attitude with willingness to undertake new initiatives. Working as a CFT member Good Communication & Interpersonal Skills

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4.0 - 8.0 years

6 - 10 Lacs

Gurugram

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Work Experience: Years of exp. Desired: 4-8 Years Nature of work exp.: Development/Purchase & Costing Background with knowledge of Automotive Rubber, NVH & Seating Systems. Any industry preference: Automotive OEM / Component Manufacturer KRAs a) Key responsibilities: Techno commercial knowledge: a. Rubber Parts like Weather strips, Roof Molding, Hoses etc, b. NVH Parts like Carpet, Roof Lining, Dash Silencers etc. c. Seating systems including Seat mechanisms. b) Desirable Costing, quote analysis, making costing & negotiation strategies and negotiation with suppliers. Teardown & functional analysis, cost estimation, part level cost benchmarking Generation of innovative value enhancement & design to cost proposal. Should be good in generation of cost/weight reduction & new technology ideas. Should be having good communication skills [Verbal/Written/Reports etc.] Should be self-initiator, team player and passionate about analysis and design intent. Competencies: Functional Knowledge of manufacturing processes. Understanding of Cycle times in above mentioned commodities Problem Solving skills, Exposure to UG-NX Analyze drawings of above-mentioned commodities. Understanding of Broad level Business Processes Managerial Plan and schedule activities in advance. Ability to communicate with Peers/Vendors/Machine Makers etc. Positive attitude with willingness to undertake new initiatives Communication & Interpersonal Skills Any other specific job requirement: Should be a good team-player, sound integrity, and good manners.

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7.0 - 12.0 years

12 - 20 Lacs

Noida, New Delhi, Delhi / NCR

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Responsibilities Collaborate with clients to gather and document business and system requirements, converting them into functional specifications and technical requirements Conduct project-level analysis and produce the necessary documentation, including business requirements, scope matrix, use cases, sequence diagrams, future state proposals, and UAT plans Prepare functional artifacts such as BRD/FSD and user stories along with business process flows and prototype requirements to generate wireframes. Analyze existing and proposed systems to conduct Gap Analysis, prepare the Delta (change requirement) Documentation, and manage the change control processes.Take ownership of the product end-to-end and provide feedback to the client for improvement Act as a liaison between Operations, IT, and stakeholders to align requirements and goals, and collaborate with design, development, QA, and system teams to meet project milestones Ensure project quality and adherence to defined governance, process standards, and best practices throughout the project lifecycle Monitor and report on key project metrics including risk, scope, schedule, quality, and customer satisfaction from inception through closure Requirements BE/B.Tech/MCA/MBA with 8+ Years of related experience Ability to convert vague business requirements into detailed specifications and apply basic UX knowledge to align user problems with business needs, presenting user-centric solutions Proficient in Agile Methodology with experience in wireframing, prototyping, and a solid understanding of tools, trends, and technologies for both wireframing and mock-up development Knack at identifying and prioritizing technical and functional requirements. Experience in cost-benefit and viability analysis Experience in conducting interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods Basic knowledge of SQL and Excel Skills (Basic Formulas, VLOOKUP, Pivot Tables, Chart/Graphs, and Conditional formatting) Strong communication, documentation, and presentation abilities coupled with interpersonal finesse, a consultative approach, and adept analytical and problem-solving skills

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5.0 - 10.0 years

3 - 6 Lacs

Madurai, Chennai, Coimbatore

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Business Analyst Job Summary: We are looking for a Business Analyst with 5+ years of experience. The ideal candidate will work closely with the Product Manager and development teams to refine business processes, gather requirements, and ensure smooth execution of product initiatives. This role requires strong analytical skills, attention to detail, and expertise in Agile methodologies. Key Responsibilities: Collaborate with the Product Manager to translate high-level product goals into detailed business and functional requirements. Conduct requirement gathering sessions with stakeholders, customers, and internal teams. Create detailed business requirement documents (BRD), functional specifications, and user stories. Maintain and refine the product backlog, ensuring that stories are well-defined and aligned with business objectives. Lead story refinements to ensure development teams have clarity on requirements. Act as the primary liaison between business teams and development teams, ensuring alignment. Provide ongoing support to developers by answering questions about business logic and existing features. Assist in user acceptance testing (UAT) to validate that the final product meets business needs. Work closely with QA teams to ensure high-quality releases with minimal defects. Qualifications: 5+ years of experience in business analysis for SaaS, e-commerce, or enterprise applications. Strong understanding of Agile methodologies, Scrum, and sprint planning. Experience in creating wireframes, user flows, and process documentation. Strong analytical and problem-solving skills with a keen attention to detail. Excellent communication skills, with the ability to translate business needs into clear technical requirements.

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9.0 - 14.0 years

30 - 35 Lacs

Pune

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Job Title: SeS Fullstack ReactJs, VP Role Description Deutsche Bank is looking to expand its internal Technology capability in Pune, India to provide best in class technology solutions for the Banking industry. You will work as part of a cross-functional agile delivery team, including analysts, developers and testers. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to take a leading role in all stages of software delivery, from initial analysis right through to production support. We will ask a lot of you, but we will offer a lot in return. You will have an opportunity to work in an environment that provides continuous growth and learning, with an emphasis excellence. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. Your key responsibilities This will require the Lead to help execute the following transformations with our global teams: Technology Transformation Our move to our target technology stack & architectural blueprint i.e. micro services, Kubernetes, Terraform, Google Cloud, Open shift, Oracle, HTML5 One copy of the truth, automated workflow, reduce h/w, decommission systems and build out the strategic platform around the tech stack listed above Operating Model Transformation SAFE Agile, DevOps, automated testing, cycle times approaching 1 day! Drive Agile collaboration with the Business and the broader Risk Technology team globally Workforce Transformation Build Capability around the tech stack, operating model, and risk transformation with employees while reducing vendor sprawl and footprint Lead the delivery team, collaborating with others to understand requirements, analyze and refine stories, design solutions, implement them, test them and support them in production Use BDD techniques, collaborating closely with users, analysts, developers and other testers. Make sure we are building the right thing. Write code and write it well. Be proud to call yourself a programmer. Use test driven development, write clean code and refactor constantly. Make sure we are building the thing right. Be ready to work on a range of technologies and components, including user interfaces, services and databases. Act as a generalizing specialist. Define and evolve the architecture of the components you are working on and contribute to architectural decisions at a department and bank-wide level. Ensure that the software you deliver is reliable and easy to support in production. Be prepared to take your turn on call providing 3rd line support when its needed Help your team to build, test and release software within short lead times and with minimum of waste. Work to develop and maintain a highly automated Continuous Delivery pipeline. Experience in design and development of projects using micro-services architecture. Hands-on Experience in GCP and technologies like Docker, Containers, Kubernetes etc is a plus. Help create a culture of learning and continuous improvement within your team and beyond We are looking for great Technologists first. Useful but not essential would be knowledge gained in Financial Services environments, for example products, instruments, trade lifecycles, regulation, risk, financial reporting or accounting, Your skills and experience Deep knowledge of at least one modern programming language, along with understanding of both object oriented and functional programming. Ideally knowledge of Java. Practical experience of test driven development and constant refactoring in continuous integration environment. An understanding of web technologies, frameworks and tools, for example: HTML, CSS, JavaScript, ReactJS, Bootstrap, Node.js Knowledge of SQL and relational databases Oracle PL/SQL Experience in Oracle PL/SQL programming Experience working in an agile team, practicing Scrum, Kanban or XP Experience of performing Functional Analysis is highly desirable Experience of Automated Testing is highly desirable

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3.0 - 5.0 years

4 - 8 Lacs

Mumbai, Navi Mumbai

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Company: Bajaj Electricals JOB ROLE Mechanical Design Engineer- Advanced Development LOCATION ABSQ, Navi Mumbai BU/ DIVISION Research and Development Department JOB PURPOSE As AD (Advanced Development) Engineer you will assist in Advanced Development (AD) projects, learning valuable expertise in executing complex technical tasks by following TRL (Technology Readiness Level) process. Utilizing your technical knowledge and skills, you will contribute to successful closure of innovative Advanced development/ Technology development projects leading to USP (unique selling propositions) and/or IP development for the organization. KEY RESPONSIBILITIES L ead AD projects: Utilize a structured TRL-based process from TRL1 to TRL6 to design and develop consumer products across various categories, ensuring systematic progress from concept to prototype while maturing design theoretically, creating POC and validating them , ensuring concept meets both technical specifications and consumer expectations effectively . Wherever required, interaction with external partners to enable technology development. Developing Functional Proof at Component and System Levels: assisting in engineering calculations and physics-based simulations, using predictive engineering practices to ensure product components and systems meet functional requirements and reliability standards Identify and Validate USPs (unique selling propositions) and Claims: Help teams to define unique selling propositions (USPs) and claims that differentiate products in the market. Utilize tools like DFMEA, FEA, functional analysis, prototyping, and testing to validate product concepts. Create Intellectual property: Create Intellectual property of the innovative projects executed by considering overall long term and short-term business strategy for the idea under consideration. EDUCATIONAL QUALIFICATIONS B.E./ B.Tech. in Mechanical / Mechatronics Work Experience 3-5 years CERTIFICATIONS NA PREFERRED/ ADDITIONAL REQUIREMENT Ability to use calculations and statistical analysis tools to make data base driven decisions. Ability to use CAD software (preferably Creo) for component and system modelling and willingness to learn advanced features Ability to create and present project reports INTERNAL / EXTERNAL INTERFACE Internal - Engineering Design team, PRC, tooling, and product development team, CoE (Centre of Excellence) teams External -End consumer FUNCTIONAL COMPETENCIES AND IT S LEVEL Technical Skills: Strong engineering fundamentals (Mechanics, Thermodynamics, Heat & Mass Transfer, Motors, Fluid Transfer) to solve complex engineering problems. Ability to do calculations for engineering analyses and data analyses. Understanding of Principles of Material Sciences (metallurgy, polymer science) and coating technologies in product development. Knowledge of various prototyping processes and their technical benefits/ tradeoffs. Process Skills: Awareness of DFMEA, functional analysis, and fundamentals of GDT and stack up analysis. Basic understanding of IP process Software Skills: Basic understanding of using CAD tools such as Creo, and basics of Creo Simulate for linear static and CFD simulations. Desirable competencies Basics of integration of electronics, electromagnetic, and electrical systems fundamentals into product designs. Exposure to concepts of V model, DMADV, DMAIC, and Design Thinking to solve engineering challenges.

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0.0 - 1.0 years

1 - 6 Lacs

Bengaluru

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FUNCTIONAL ANALYST: EMQIM SOFTWARE a. To act as Domain expert towards implementation of Aircraft Operations Engineering Maintenance and Inventory Management of the EMQIM Software in Civil and Defence aircraft operations.

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7.0 - 12.0 years

7 - 12 Lacs

Navi Mumbai

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Opening for Business Analyst at Navi Mumbai (Vashi) Ex - Min 7 Years Location - Navi Mumbai (Vashi)

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7.0 - 12.0 years

7 - 11 Lacs

Ghaziabad, New Delhi, Delhi / NCR

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Document client organization direction,structure Assists in collection & consolidation of required information,data Accurately & efficiently executes test plans & Retests Submit reports on time Understands project plans Adheres to project standards Required Candidate profile Min exp -7+ years Excellent communications Proposes solutions to problems & considers timeliness, effectiveness, practicality in addressing client needs Whats app - 9011612355 immediate joiners pref

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5.0 - 7.0 years

10 - 15 Lacs

Chennai

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We are hiring for Senior Business Analyst 6-8 years (Preferably to join immediate/less than 15 days) !! Location :Chennai (Sirsueri- work from office - 5 days) About us ,We are a rapidly growing NASSCOM 2009-listed IT-enabling company with footprint in four countries. For two decades now, we have provided our global clientele with a range of high-end IT services including migration support, system integration, and infrastructure management solutions. Equipped with two development centres located at Chennai, Kumaran Systems can be that one-stop-shop for every IT solution that your business demands. Kumaran has been ranked among the Top 500 global software companies (16th Annual Ranking by Software Magazine) and among the Top 200 Indian software companies (3rd Annual Ranking by Data quest). Website :: www.kumaran.com Job Description: Requirements Elicitation, Analysis and Documentation (SRS). Validates the delivery against business requirements, prior to UAT delivery for all projects. Participate in prioritization, grooming, planning, and estimations on project requirements/clarifications/defect briefing/Change Requests along with Daily stand-up calls/synch up calls. Co-ordinating with project streams to clarify the functional and business queries. Create User Story in JIRA, assign story points and create sub-tasks for team members. Ensures Daily tasks progress / comments /blockers are updated in JIRA by Development team. Consolidate and share the daily progress updates, action items and blockers / impediments if any. Prepare and share the timesheet report on weekly basis. Raise any concerns or risks to client and come up with mitigation plan. Must have prior experience working in the Shipping Services. Interested applicants share profiles to lakshmi.prasuna@kumaran.com

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4.0 - 9.0 years

7 - 12 Lacs

Ahmedabad

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Role & responsibilities: Collaborate with stakeholders, such as business managers, users, and technical teams, to understand their needs and gather requirements for new projects or process improvements. Analyze current business processes, workflows, and systems to identify areas for improvement, increased efficiency, and cost reduction. Identify gaps between current and desired business processes and propose solutions to bridge those gaps, ensuring that the proposed solutions align with business objectives. Collaborate with technical teams and subject matter experts to design solutions that meet business requirements, considering factors such as feasibility, scalability, and usability. Continuously monitor and evaluate implemented processes and systems, identifying areas for further improvement and suggesting enhancements to drive efficiency and productivity. Experience with Pre-sales development & Post sales development. Managing day to day working relationships with developers / Team Leads of the project/clients, setting and managing delivery/delivery expectations. Great knowledge and experience in estimation techniques, wireframe, creating a project plan, and driving the project from start to finish is a must. Exposure to project management, Project planning, schedule, cost & resource allocation. Document requirements, business rules, and processes using standard methodologies, such as creating user stories, work breakdown structure, process flowcharts, functional specifications, and other relevant documentation. Good experience with tools like: MS Visio, Balsamiq. Timely status reporting to management and to the client. Ability to manage escalations and issue resolution. Consultative role in understanding business / defining frameworks for projects. Delivering and communicating add-on features solutions to clients. Working with the team to ensure delivery of client expectations and ensuring the solution is right and is client quality. Good knowledge of APIS, Web services, Payment Gateways. Analyze complex requirements and suggest solutions based on experience. Prior programming knowledge would be an advantage to this role. Preferred candidate profile: Minimum 4 years of Experience as a BA in IT Service Industry. Proven experience as a Business Analyst role. Strong analytical and problem-solving skills. Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas to technical and non-technical stakeholders. Proficiency in business analysis methodologies, tools, and techniques. Familiarity with project management principles and practices. Knowledge of industry best practices and emerging trends in business analysis.

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15.0 - 20.0 years

4 - 8 Lacs

Bengaluru

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Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Openlink Endur Functional Good to have skills : Agile Testing, Test Automation StrategyMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Research, gather, and synthesize information to drive business decisions. Roles & Responsibilities:- gathering, functional analysis, functional design and end to end configuration of product set up in Endur - Adept in handling business changes and managing client expectations - Provide comprehensive document of changes, coordinate user testing, user training - Effective management of tasks, timelines, progress reporting on tasks- Manage communication across multiple teams and be a good team player Professional & Technical Skills: - Thorough understanding of Agile and waterfall delivery methodology - Should have experience in managing an end to end delivery of a module - Strong functional understanding of Gas, power, coal, emissions/renewables trading - Should have deep experience in latest Endur version with setup experience on all key modules - Should have good experience in writing basic sqls, understanding of the Endur data model - Should have basic knowledge on test automation- Must To Have Skills: Proficiency in Openlink Endur Functional.- Strong understanding of business process analysis and optimization.- Experience in system integration and technology assessment.- Knowledge of Agile methodologies for project management.- Good To Have Skills: Experience with Agile Testing and Test Automation Strategy. Additional Information:- The candidate should have a minimum of 6 years of experience in Openlink Endur Functional.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

4 - 8 Lacs

Bengaluru

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Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Openlink Endur Functional Good to have skills : OpenLink EndurMinimum 7.5 year(s) of experience is required Educational Qualification : 1:Any graduation, 2:15-year fulltime education Project Role :Business Analyst Project Role Description :Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have Skills :Openlink Endur FunctionalGood to Have Skills :OpenLink EndurJob :Key Responsibilities :1gathering, functional analysis, functional design and end to end configuration of product set up in Endur 2:Adept in handling business changes and managing client expectations 3:Provide comprehensive document of changes, coordinate user testing, user training 4:Effective management of tasks, timelines, progress reporting on tasks 5:Manage communication across multiple teams and be a good team player Technical Experience :1 Experience and understanding of Agile and waterfall delivery methodology 2 Should have experience in managing an end to end delivery of a module 3 Strong functional understanding of Gas, power, coal, emissions/renewables trading 4 Should have deep experience in latest Endur version with setup experience on all key modules 5 Dotnet, Endur, ETRM/CTRM strong programming skills, good software engineering skillset Professional Attributes :1 Candidate must be able to work in small teams, or alone,for project delivery 2 Candidate should be able to exhibit strong analytical and problem-solving skills, to deliver high quality solutions to clients 3 Candidate should be able to liaise with other teams to resolve cross functional issue Educational Qualification:1:Any graduation, 2:15-year fulltime educationAdditional Info : Qualification 1:Any graduation, 2:15-year fulltime education

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2.0 - 7.0 years

6 - 10 Lacs

Bengaluru

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The Strategy & Consulting Global Network Song Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center, Contact Center Transformation Good to have skills: AWS Lambda and Lex bots, Amazon Connect, Customer Experience Experience: Minimum 2 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Global Network SONG I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 2+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across cloud contact center transformations. Ideate and execute on compelling design workshops for cloud contact center transformations Ability to stay upto market new technologies, perform research and provide strategic, goal-driven solutions for clients Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues Advise clients on industry best practices (when appropriate) Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work on innovative assets, proof of concept, sales demos for Amazon Connect cloud contact center Support in responding to RFIs and RFPs on contact center transformations Bring your best skills forward to excel at the role: Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Maximize experience in developing interactive models:Use relevant conversational platforms to design and apply interactive models Use deep understanding of customer-centric design processes:Apply working knowledge of customer-centered design, complemented with consulting experience Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract detail into larger patterns. Lead pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Ability to take new challenges and to be a passionate learner Read about us. Blogs Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: www.accenture.com About Accenture Strategy & Consulting: https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word come and be a part of our team. Qualification Your experience counts! MBA from a tier 1 or tier 2 institute 2+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes with consulting experience (optional) Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Experience in taking a lead role for building contact center applications that have been successfully delivered to customers

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2.0 - 5.0 years

3 - 8 Lacs

Navi Mumbai

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Prepare FRD, BRD, and SRS documents. Lead Requirement Gathering, Gap Analysis, and Functional Analysis. Support Wireframing, UAT, and Agile project delivery. Work with tools like MS Office, Visio, JIRA, and Redmine.

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3.0 - 7.0 years

5 - 9 Lacs

Coimbatore

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Job Summary We are seeking a seasoned QA Automation Engineer with strong expertise in Selenium and C#dot net to independently lead automation efforts from the ground up The ideal candidate will have experience building robust automation frameworks and possess excellent communication and functional analysis skills Key Responsibilities Design and develop automation frameworks from scratch Perform hands-on automation testing using Selenium and C#dot net Collaborate with cross-functional teams to ensure high-quality deliverables Act as an individual contributor on automation projects Primary Skills Selenium automation Net Automation framework development Strong functional understanding If you are interested, kindly send your updated CV to careers@gsstech in Job Category: QA automation c# with selenium Job Type: Full Time Job Location: Bangalore Chennai Coimbatore Pune Experience: 8-10 years Joining: immediate Lessthan 15 days Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): pdf, doc, docx By using this form you agree with the storage and handling of your data by this website * Show more Show less

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5.0 - 9.0 years

10 - 14 Lacs

Pune

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Capgemini Invent Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build whats next for their businesses. Your Role Use Design thinking and a consultative approach to conceive cutting edge technology solutions for business problems, mining core Insights as a service model Contribute to the capacity of a Scrum Master/data business analyst to Data project Act as an agile coach, implementing and supporting agile principles, practices and rules of the scrum process and other rules that the team has agreed upon Knowledge of different framework like Scrum, Kanban, XP etc. Drive tactical, consistent team-level improvement as part of the scrum. Work closely with Product owner to get the priority by business value, work is aligned with objectives and drive the health of product backlog. Facilitate the scrum ceremonies and analyze the sprint report, burn down charts to identify the areas of improvement Support and coordinate system implementations through the project lifecycle working with other teams on a local and global basis. Engage with project activities across the Information lifecycle, often related to paradigms like -Building & managing Business data lakes and ingesting data streams to prepare data, Developing machine learning and predictive models to analyse data, Visualizing data, Specialize in Business Models and architectures across various Industry verticals. Your Profile Proven working experience as a Scrum Master/Data Business Analyst with overall experience of min 5 to 9+ years Preferably, person should have domain knowledge on CPRD/ FS/ MALS/ Utilities/ TMT Independently able to work with Product Management team and prepare Functional Analysis, User Stories Experience in technical writing skills to create BRD , FSD, Non-functional Requirement document, User Manual &Use Cases Specifications Comprehensive & solid experience of SCRUM as well as SDLC methodologies Experience in Azure DevOps/JIRA/Confluence or equivalent system and possess strong knowledge of the other agile frameworks Excellent meeting moderation and facilitation skills CSM/PSM 1 or 2 certified is mandate; SAFe 5.0 /6.0 is a plus Strong stakeholder management skills Good to have knowledge about big data ecosystem like Hadoop. Good to have working knowledge of R/Python language What you will love working about here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.

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4.0 - 9.0 years

7 - 11 Lacs

Chennai

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About the Team: ZTrust revolutionizes user onboarding with seamless Omnichannel Identity & Access Management, ensuring swift, effortless, and secure app access. It simplifies security across applications, while making password policy creation a breeze. Bid farewell to complexity and embrace efficiency with ZTrust. What you can look forward to as Customer Care Engineer (m/f/d): Second-line support for Service Desk and OPS, special care first-line support for field test customers (FT engineers) & Thorough incident analysis Inter-departmental escalation of problems (R&D, hosting, customizing & integration) Evaluate functional analysis documents, create and maintain training documentation & Train Service Desk on new features before every major release Update and maintain knowledge base and service trees with known issues and guidelines Define customer acceptance criteria, create and update test scripts for new software features and validate new software and hardware in field test environment Report, follow up and escalate issues with R&D, hosting, customizing & integration & Plan and execute occasional field visits at field test customers for new software or hardware Approve or disapprove the release of new features, changes and hosting setup & Communicate and coordinate the extended field test rollout Your profile as Customer Care Engineer (m/f/d): Communicative and customer-oriented & Team player, strong cooperation skills Highly analytical, precise, eye for details & Planning and coordination skills Experience with incident handling / problem resolution management & Experience with software and hardware development Experience with ICT and electronics & Good English speaking and writing skills Knowledge in Regression , smoke, integration, UI testing & Knowledge in automation testing is an added advantage

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2.0 - 7.0 years

9 - 13 Lacs

Bengaluru

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Analyst is a part of Product Owner team responsible for: Owning the product backlog, creating and prioritizing the user stories. Works daily with the development team to clarify requirements. Accepts or rejects completed work based on defined criteria. Ensures each feature delivers value to the customer and aligns with the product vision. Understand any issues from production and continuously work on improving/scaling/industrializing/commercializing the product. ROLE & OBJECTIVES : Understand the functional requirements and create user stories for the development team. Create functional artifacts like business process model, domain model, algorithms, activity and sequence diagrams, and UX mockups to support requirement definition. Ensure that the functional and non-functional requirements are identified and clearly articulated. Participate in functional validation and sprint reviews. Participate in development discussions to ascertain if the requirements are clearly understood, document conflicts, and revising the functional specifications after resolving the conflicts based on the discussion with the Business Process Owner. Contribute to identifying key test scenarios for the user requirements. Serve as the liaison between the Business and the Development team. Understand incidents from Production and improvise the product. Skills Required: Experience in UML to create domain model, activity diagrams as part of requirement definition. Experience in SQL. Experience to decompose large functional requirement into independent, granular user stories (following INVEST principle). Experience with functional designs and tools for user journeys. Passionate about software development and with good communication skills. Good business understanding to facilitate discussions from Leadership to Business users. Qualifications: Bachelors or masters in engineering, Computer Science or similar educational background. Minimum 2 years of experience in IT Application/Software Development as Business/Functional Analyst or as an associate.

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7.0 - 9.0 years

9 - 11 Lacs

Bengaluru

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Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Openlink Endur Functional Good to have skills : Agile Testing, Test Automation Strategy Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Additionally, you will research, gather, and synthesize information to contribute to the success of the organization. Roles & Responsibilities:Key Responsibilities1:Requirements gathering, functional analysis, functional design and end to end configuration of product set up in Endur 2:Adept in handling business changes and managing client expectations 3:Provide comprehensive document of changes, coordinate user testing, user training 4:Effective management of tasks, timelines, progress reporting on tasks5:Manage communication across multiple teams and be a good team player Technical Experience1 Thorough understanding of Agile and waterfall delivery methodology 2 Should have experience in managing an end to end delivery of a module 3 Strong functional understanding of Gas, power, coal, emissions/renewables trading 4 Should have deep experience in latest Endur version with setup experience on all key modules 5 Should have good experience in writing basic sqls, understanding of the Endur data model 6 Should have basic knowledge on test automation Professional Attributes1 Candidate must be able to work in small teams, or alone,for project delivery 2 Candidate should be able to exhibit strong analytical and problem-solving skills, to deliver high quality solutions to clients 3 Candidate should be able to liaise with other teams to resolve cross functional issue Educational Qualification1:Minimum 15 years of full-time education Qualifications 15 years full time education

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1.0 - 4.0 years

4 - 8 Lacs

Bengaluru

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Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Openlink Endur Functional Good to have skills : OpenLink Endur Minimum 5 year(s) of experience is required Educational Qualification : 1Minimum 15 years of fulltime education Summary :As an Openlink Endur Functional Business Analyst, you will be responsible for analyzing an organization and designing its processes and systems, assessing the business model and its integration with technology. Your typical day will involve researching, gathering, and synthesizing information to assess the current state, identify customer requirements, and define the future state and/or business solution. Roles & Responsibilities:1:Requirements gathering, functional analysis, functional design and end to end configuration of product set up in Endur 2:Adept in handling business changes and managing client expectations 3:Provide comprehensive document of changes, coordinate user testing, user training 4:Effective management of tasks, timelines, progress reporting on tasks 5:Manage communication across multiple teams and be a good team player Technical Experience :1 Experience and understanding of Agile and waterfall delivery methodology 2 Should have experience in managing an end to end delivery of a module 3 Strong functional understanding of Gas, power, coal, emissions/renewables trading 4 Should have deep experience in latest Endur version with setup experience on all key modules 5 Dotnet, Endur, ETRM/CTRM strong programming skills, good software engineering skillset Professional Attributes :1 Candidate must be able to work in small teams, or alone,for project delivery 2 Candidate should be able to exhibit strong analytical and problem-solving skills, to deliver high quality solutions to clients 3 Candidate should be able to liaise with other teams to resolve cross functional issue Additional Information: The candidate should have a minimum of 5 years of experience in Openlink Endur Functional. The ideal candidate will possess a strong educational background in business, technology, or a related field, along with a proven track record of delivering impactful business solutions. This position is based at our Bengaluru office.

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2.0 - 3.0 years

5 - 6 Lacs

Mumbai, Vasai

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We are seeking a skilled Business Analyst to support IT initiatives by gathering requirements, documenting processes, and enabling smooth collaboration between technical teams and stakeholders. Key Responsibilities: Gather and document requirements (BRD/FRD, User Stories) Work in Agile/Scrum teams using JIRA and Confluence Coordinate with stakeholders across functions Create wireframes and support UI/UX improvements Use AI tools for data analysis and insights Ensure clear technical understanding for effective communication Key Skills: Requirement Gathering | BRD/FRD | User Stories | Agile/Scrum JIRA & Confluence | Stakeholder Coordination | Wireframing UI/UX Collaboration | AI Tools for Data Analysis | Technical Understanding Job Types: Full-time, Permanent

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