Front Office Receptionist

FRONT OFFICE RECEPTIONIST JEWELRY STORE (CUSTOMER ENGAGEMENT FOCUS)

WORK LOCATION: SHARJAH, UAE.

POSITION SUMMARY:

We are looking for a warm, outgoing, and polished Front Office Receptionist to be the welcoming face of our jewellery store. You will play a key role in inviting customers into the store, creating a luxurious first impression, and encouraging them to explore our exclusive collection. Your friendly approach and attention to detail will help turn visitors into loyal clients.

KEY RESPONSIBILITIES:

Greet and warmly invite walk-in customers to explore the showroom

Create a comfortable and elegant atmosphere at the front desk and waiting area

Proactively offer information on current collections, promotions, or events

Manage customer appointments and maintain an organized daily schedule

Handle incoming calls and messages with professionalism and efficiency

Collect customer information for follow-ups, newsletters, or exclusive invites

Support sales staff by guiding clients to the right section or specialist

Monitor showroom entry and assist with security procedures

IDEAL CANDIDATE SHOULD BE:

Confident, courteous, and naturally engaging with customers

Previous experience in luxury retail, hospitality, or high-end reception preferred

Excellent verbal communication skills

Strong organizational and multitasking abilities

Basic understanding of fine jewellery is a plus

Proficiency in MS Office and CRM systems

Fluent in Hindi, English, Malayalam (Arabic is an added advantage)

NOTE:

The candidate should either be currently in the UAE on a husband visa, or, if based in India, her husband must be in the UAE so she can travel on a husband visa.