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Front Office Manager IDS Software

3 - 7 years

0 Lacs

maharashtra

Posted:2 days ago| Platform: Shine logo

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Skills Required

front office operations guest satisfaction team management revenue generation leadership communication ids software guest checkins guest checkouts reservations management staff efficiency vip checkins guest complaints handling daily reservations reports management housekeeping coordination fb coordination room availability monitoring problemsolving grooming standards

Work Mode

On-site

Job Type

Full Time

Job Description

The job involves leading the front office operations to ensure smooth guest check-ins and check-outs, along with managing reservations using IDS Software. Maintaining high standards of guest satisfaction and staff efficiency is crucial in this role. Responsibilities include training and supervising front office team members, handling VIP check-ins and guest complaints, managing daily reservations and reports in IDS Software, coordinating with housekeeping and F&B teams, and monitoring room availability and revenue generation. Requirements for this position include a degree in Hotel Management or a relevant field, minimum 3 years of front office experience with IDS Software, excellent leadership and problem-solving skills, and strong communication and grooming standards. This is a full-time job with benefits such as food provided, day shift schedule, and a performance bonus. The work location is in person.,

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