Front Office Executive

Front Office Executive:

What this job involves:

Serving on the front lines of customer service

Are you a people person who can make daily interactions such a breeze

In this role, youll be in charge of one of the busiest places in the officethe front desk.

• Constantly on, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.
• Throughout, you will also handle all incoming and, including distribution. Therefore, it is essential to remain professional polite in the way you present yourself, from appearance to behaviour.
• You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get you the latest magazines and newspapers to be displayed in the reception.
• Being at the heart of the business.
• Maintaining and updating records and database are also part of your basic daily routine.
• These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.
• Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception.
• As needed, youll also take part in managing conference rooms, events, flower
• arrangement coordination, and others.

Sound like you To apply you need to be:

• A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front. Desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.
• A client service champ. A strong customer service focus is a pre-requisite of this job. Do you have unmatched. People skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.