Front Office Executive (Female)

Job Description: Front Office Executive

Job Purpose:

To ensure the smooth functioning of the front desk operations, including visitor handling, telephone management, EPBX operation, typing official communication, and providing overall administrative support.

Key Responsibilities:

Visitor Management

· Greet and welcome all guests/visitors in a professional and courteous manner.

· Maintain the visitor register (manual/digital) and issue visitor passes.

· Coordinate with internal departments to ensure timely appointments and meetings.

· Ensure waiting areas and meeting rooms are neat and presentable at all times.

· Monitor and ensure security protocols are followed for all visitors.

Telephone Handling & EPBX Operations

· Handle incoming and outgoing calls efficiently through the EPBX system.

· Redirect calls to the appropriate departments or personnel without delay.

· Maintain a telephone directory and update it regularly.

· Screen and forward calls, take messages, and ensure follow-up.

· Manage voice mail and call transfers in coordination with the IT/Admin department.

Official Communication & Correspondence

· Draft, type, and format official letters, circulars, and emails in a professional manner.

· Maintain records of incoming and outgoing communications.

· Assist in printing, scanning, and dispatching documents when needed.

· Maintain confidentiality while dealing with internal or external communications.

Office Administration & Coordination

· Handle daily administrative tasks such as courier handling, managing incoming/outgoing mail.

· Coordinate with housekeeping, pantry staff, and IT support for front office upkeep.

· Maintain stock of front office supplies (stationery, visitor badges, etc.).

· Monitor AMC schedules for front desk-related devices (EPBX, printer, etc.).

General Front Desk Operations

· Ensure reception area is tidy and organized at all times.

· Manage appointment calendars and meeting room bookings.

· Provide administrative support to HR/Admin during audits or events.

· Coordinate with the Admin team for employee ID cards, access control, and related services.

Desired Candidate Profile:

Education: Graduate in any discipline

Experience: 8-10 years of relevant experience in front office, reception.

Skills:

· Proficiency in MS Office (Word, Excel, Outlook).

· Strong written and verbal communication skills.

· Ability to multitask and remain calm under pressure.

· Working knowledge of EPBX systems and visitor management software.

· Pleasing personality and good interpersonal skills.

Work Schedule:

Monday to Friday (9:00 am – 6:00 pm)

Saturday (9;00 am- 1:30 pm)

Should be punctual and maintain professional dress code and conduct.

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Schedule:

• Day shift

Experience:

• EPBX operations : 8 years (Required)

Language:

• Excellent communication English (Required)
• Excellent communication Kannada (Required)

Work Location: In person