Front Office Executive

Job Description

Busitron is a dynamic and innovative company specializing in IT Sector. We are committed to delivering cutting-edge solutions and services to our clients. We are looking for passionate and driven senior Full-Stack Developers to join our growing team.Job Description:The Front Office Executive is responsible for managing and overseeing the front desk and reception area to ensure a welcoming and efficient environment for visitors, clients, and employees. You will be the first point of contact for guests and clients, handling a variety of administrative and customer service tasks.Key Responsibilities: Reception Duties: Greet and welcome guests, clients, and visitors in a professional and friendly manner. Call Handling: Answer, screen, and direct phone calls to appropriate personnel or departments. Appointment Scheduling: Schedule and coordinate appointments, meetings, and conferences for executives and team members. Mail Handling: Sort and distribute incoming mail and packages; manage outgoing mail and courier services. Customer Service: Provide information and assistance to visitors and clients, ensuring their needs are met with courtesy and efficiency. Administrative Support: Perform basic administrative tasks such as filing, document management, and maintaining office supplies. Data Entry & Record Keeping: Maintain accurate records, such as visitor logs, office supplies inventory, and appointment calendars. Office Environment: Ensure the front office is well-organized, clean, and stocked with necessary office materials. Coordination with Departments: Work closely with other departments to ensure seamless office operations and assist with cross-departmental coordination. Maintain Office Security: Monitor access to the building, ensuring security protocols are followed for visitors and employees.Skills and Qualifications: Experience: 1-3 years of experience in a front-office or administrative role, preferably in a professional environment (e.g., corporate) Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with clients, customers, and staff. Organization: Strong organizational skills and the ability to handle multiple tasks simultaneously. Time Management: Ability to prioritize and manage time effectively in a fast-paced environment. Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software; familiarity with office equipment (e.g., photocopiers, fax machines). Professional Appearance: A polished and professional appearance with a positive attitude. Problem Solving: Strong problem-solving skills with the ability to handle various issues independently and calmly.Education and Certification: Educational Qualification: A high school diploma or equivalent (Bachelor s degree preferred in Business Administration or related fields). Certifications: Additional certifications in office management, customer service, or related fields are a plus but optional.Personal Attributes: Friendly and approachable demeanor. High attention to detail. Strong interpersonal and customer service skills. Ability to work independently and in a team setting.Work Environment: Location: Based at the company s front office/reception area. Schedule: Regular business hours with occasional flexibility needed for meetings or special events.This role provides an excellent opportunity for growth in administrative and customer service areas, with the potential for career advancement as the individual gains more experience and responsibility.