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Deutsche Bank
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Fixed Income Production Support Engineer, AS

Fixed Income Production Support Engineer, AS

Deutsche Bank

4 - 9 years

8 - 12 Lacs

Pune

Posted:2 weeks ago| Platform:

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Skills Required

tcp python investment banking linux finance udp sybase application development lifecycle engineering support software testing production ip sql server sql production support devops tibco ems shell scripting bash perl informatica unix solace

Work Mode

Work from Office

Job Type

Full Time

Job Description

:
Job Title
Fixed Income Production Support Engineer
LocationPune, India
Corporate TitleAS
Role Description

The Production Support Engineer acts as a professional in the Global Fixed Income IT support team, providing front line support to the trading and sales business community and their associated applications used by the Global Fixed Income business.

The team is responsible for management of Deutsche Banks premier trading platforms providing execution, market data and post-trade services to external and internal clients.

Each individual is expected to balance between fast response (e.g. electronic trading monitoring and incident management) and longer term activities (e.g. DevOps, release planning, security and audit reviews). A single day or even a single hour is likely to see a mix of both.

Working in Production Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally and to grow your career in any direction you choose.

What well offer you

100% reimbursement under childcare assistance benefit (gender neutral)

Sponsorship for Industry relevant certifications and education

Accident and Term life Insurance

Your key responsibilities

Act as a Production Support engineer in the Global Fixed Income IT front office production service team, providing first and second level support to the Trading, Sales and business community for the suite of applications and their associated components.

Serve as single point of contact to the business, acting as the prime liaison for the application suite into the incident, problem, change, release, capacity, and continuity functions.

The role also includes but is not limited to:

Production support/engineering role - Providing technical advice/resolution, Ensuring that all issues are recorded and tracked in accordance to policy, Reviewing and ownership of all outstanding issues, Management and communication of major production incidents

Oversight into the release of change into the production environment

Active participation in regular capacity and monitoring reviews

User queries and Training

Liaising with development teams on new application handover and 3rd line escalation of issues

The role also demands an early start on Mondays (including on Public Holidays) and any other weekdays and working on Weekends (for releases) and public holidays

Your skills and experience
This role requires a wide variety of strengths and capabilities, including:

At least Bachelors degree in a Technical / Engineering subject or equivalent experience

Basic knowledge of application development lifecycle and maintenance

Experience of 4-10 years in Financial/Investment banking domain and supporting front office trading applications

Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

Familiarity with production management i.e. capacity management, incident management, problem management, change management

Understand business fundamentals of Fixed Income (Rates, Credit, Intraday Risk, and EOD Risk) trading including Post Trade functions.

Written and verbal communication skills sufficient to communicate directly with business and technical partners at all levels.

Systematic, fact based decision making and problem solving.

Unix/Linux:

Linux skills and process management

Some exposure to shell scripting (e.g. bash), Perl and/or python

Databases:

Required IntermediateOracle SQL,

Optional Sybase, MS sql

Networks

Required Intermediate TCP/IP, UDP, Network monitoring, Low latency networks

Optional multicast, routing

MessagingOne or more of - LBM (Informatica UltraMessaging), Tibco EMS, Solace

Team Player work with multiple teams, vendors and groups

Detail Oriented Can organise and work with multiple systems

Ability to manage and prioritise multiple issues; work under pressure

Adaptable and able to quickly learn new processes and/or technologies

How well support you

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Fixed Income Production Support Engineer, AS