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4.0 - 7.0 years

0 Lacs

Pune, Maharashtra, India

On-site

We are seeking a highly skilled and experienced Network Engineer to join our dynamic IT team. This role is ideal for a professional with 4-7 years of proven hands-on experience in network engineering, looking to contribute to the design, implementation, and maintenance of robust and secure network infrastructures. Network Configuration & Implementation As a Network Engineer, you will be instrumental in ensuring the performance, availability, and reliability of our network systems across multiple data centers, playing a critical role in supporting our business : Design, configure, and install various network devices and services, including routers, switches, firewalls, load balancers, VPN concentrators, and QoS policies. Implement and manage wireless network solutions, demonstrating strong knowledge of technologies from vendors such as Juniper, Aruba, or Meraki. Deploy and manage SD-WAN solutions, with a strong preference for experience in Cisco Viptela. Network Operations & Maintenance Perform routine network maintenance, including system upgrades, service pack installations, security patches, and hotfixes. Proactively monitor network performance, availability, and reliability using various diagnostic and analytics tools. Conduct system resource utilization monitoring, trending, and capacity planning to ensure scalable and efficient network & Support : Provide expert Level-2/3 support and troubleshooting for complex network issues, ensuring rapid resolution and minimal disruption. Liaise effectively with vendors and other IT personnel to facilitate problem resolution and service delivery. Security & Compliance Select, implement, and enforce network security tools, policies, and procedures in close collaboration with the company's security team. Ensure all network changes adhere to established configuration and change management policies, promoting awareness, approval, and successful & Best Practices : Maintain comprehensive network documentation, including diagrams, configurations, and troubleshooting guides. Adhere to industry best practices for network design, implementation, and operations. Technical Skills & Requirements Core Networking Expertise (Hands-on experience is a must) : Deep understanding of networking protocols, including IPSEC, HSRP, BGP, OSPF, EIGRP, 802.11 (Wi-Fi standards), and Quality of Service (QoS). Solid understanding of the OSI Model and TCP/IP model. Proven experience with routing and switching technologies (Cisco, Juniper, HP, etc. Hands-on experience with firewall configuration and management (e.g., Cisco ASA, Palo Alto, FortiGate). Experience with Load Balancers (e.g., F5, Citrix NetScaler). Wireless Technology Strong knowledge and practical experience with wireless networking technologies from at least one major vendor (e.g., Juniper, Aruba, Meraki, Cisco Wireless). Sd-wan Proven experience in SD-WAN implementation and management, with a strong preference for Cisco Viptela. Monitoring & Analytics Hands-on experience with designing, monitoring, network diagnostic, and network analytics tools (e.g., SolarWinds, PRTG, Wireshark, NetFlow analyzers). Certifications CCNP or higher (CCIE certification will be given higher priority). Other relevant industry certifications (e.g., JNCIP, ACSP, PCNSE) are a plus. Soft Skills Excellent problem-solving and analytical skills. Strong communication and interpersonal skills to collaborate effectively with internal teams and external vendors. Ability to work independently and as part of a team in a fast-paced environment. Education University degree in Computer Science, Information Technology, or a related subject. Experience 4-7 years of total experience in network engineering. Location : Hyderabad & Pune / Hybrid (ref:hirist.tech)

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0.0 - 4.0 years

0 Lacs

haryana

On-site

As an Executive Assistant at Globe Teleservices Pte. Ltd. in Gurugram, you will play a crucial role in maintaining communication with internal and external stakeholders. Your responsibilities will include being groomed as a professional in the field, having a strong understanding of CPaaS, Firewall, and Flash call technologies. You will be expected to utilize your knowledge of social media, demonstrate exceptional attention to detail, possess strong organizational skills, and effectively prioritize multiple tasks. Proficiency in the Microsoft Office Suite is essential for this role. Previous experience in the telecom industry would be advantageous, and a Bachelor's degree in a related field is preferred. Join our team and be a part of our innovative solutions in A2P monetization, omnichannel messaging, anti-fraud, and cloud services.,

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2.0 - 31.0 years

2 - 3 Lacs

Sanand

On-site

2 years minimum experience in Hardware networking He should have knowledge about Networking wire crimping and fault finding Software installation Antivirus installation and virus removing Firewall basic knowledge Wi-Fi Router configuration Server basic knowledge user management and permission Internet troubleshooting Backup Knowledge Computer repair karna hai. Clients ke pass ja kar IT se related problems solve krna hai.

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2.0 - 31.0 years

2 - 4 Lacs

Sector 19, Faridabad

On-site

Individual must have 3 years of experience in an IT Sales. Individual must have knowledge of IT Hardware and Software like Servers, Storages, Firewall, Backup Software etc., Individual must be able to generate new Business Opportunities. Individual must be able to visit at end customer site for meetings.

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0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Technical Consultant Location: Noida Company: RealCoderz About RealCoderz RealCoderz is a forward-thinking technology company dedicated to providing innovative solutions that empower businesses to optimize their workforce and enhance security. Our flagship product, skillaTracker, is a comprehensive workforce management and security platform that leverages cutting-edge technologies like AI-powered CCTV surveillance, facial recognition, and real-time location tracking. As we continue to expand our global footprint, we are seeking a highly motivated and technically proficient Technical Consultant to join our dynamic team. Job Summary The Technical Consultant for skillaTracker will play a pivotal role in the success of our customer engagements. This hands-on position is responsible for the entire technical lifecycle of the skillaTracker solution for our clients, from initial pre-sales demonstrations and proof-of-concepts (POCs) to full production deployment and ongoing support. The ideal candidate will be a technical evangelist, a problem-solver, and a trusted advisor to our global customer base, ensuring a seamless and successful adoption of our platform. Key Responsibilities Pre-Sales Technical Support: Collaborate with the sales team to understand customer requirements and articulate the technical value proposition of skillaTracker. Design and execute compelling product demonstrations and proof-of-concepts (POCs) tailored to specific client needs. Configure and set up both on-premise and cloud-based demo environments to showcase the full capabilities of the skillaTracker platform. Implementation and Deployment: Lead the technical implementation of skillaTracker for new customers, including on-premise and cloud deployments. Work closely with customer IT teams to set up and configure their environments for successful integration with our solution. Ensure all technical deliverables are completed on time and to the highest quality standards. Technical Support and Troubleshooting: Act as the primary technical point of contact for our global customers, providing timely and effective support. Triage, diagnose, and resolve a wide range of technical issues, including network and firewall connectivity problems, software configuration errors, and hardware compatibility issues. Proactively troubleshoot customer environments to identify and address potential issues before they impact performance. Customer Enablement and Training: Provide technical training to customers to ensure they are proficient in using and managing the skillaTracker solution. Develop and maintain technical documentation, including installation guides, troubleshooting manuals, and best practice documents. Required Skills and Experience Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Proven experience in a customer-facing technical role such as a Technical Consultant, Sales Engineer, or Implementation Specialist. Strong hands-on experience with both on-premise and cloud (AWS, Azure, or GCP) infrastructure and deployment. In-depth knowledge of networking principles, including TCP/IP, DNS, DHCP, and VPNs. Demonstrated ability to triage and troubleshoot complex network and firewall issues. Experience with setting up and managing server environments (Windows Server, Linux). Familiarity with database concepts (e.g., SQL, NoSQL). Excellent problem-solving and analytical skills, with a keen attention to detail. Strong communication and interpersonal skills, with the ability to explain technical concepts to both technical and non-technical audiences. Ability to work independently and manage multiple priorities in a fast-paced environment. Desired Qualifications Experience with CCTV systems, video management software (VMS), and IP cameras. Knowledge of facial recognition technology and biometric systems. Familiarity with REST APIs and software integrations. Industry certifications such as CompTIA Network+, Security+, or cloud-specific certifications are a plus.

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2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

Cloud24x7 is seeking a Network Architect Engineer to join the Global SOC team in Ahmedabad, India. As an Engineer, you will collaborate within a team environment to oversee the security devices on partner client networks. This role involves working with a renowned global leader in IT Security Services, supporting a diverse partner base amidst the ever-evolving technology landscape. Your responsibilities will include designing, testing, and evaluating network systems, as well as conducting network planning, modeling, and analysis. You will be tasked with managing technical network solutions and frameworks, troubleshooting network issues, and installing/maintaining hardware like firewalls, routers, switches, and wireless access points. Additionally, you will be involved in upgrading existing network components and implementing security countermeasures when vulnerabilities arise. Developing professional proposals and design documentation, as well as coordinating with multiple technology vendors, are also key aspects of this role. To qualify for this position, you should have a minimum of 4 years of Domain Experience, with at least 2 years dedicated to network architecture and design, and the remaining experience in implementation or firewall engineering. Proficiency in understanding the technical requirements of the employer's business is essential, along with in-depth knowledge of network protocols and services such as TCP/IP, DNS, proxy, and DHCP. Familiarity with security protocols like SDWAN, VPN, Firewall, and security devices such as Fortigate, Checkpoint, and Watchguard is crucial. Strong communication skills are vital as you will interact with relevant parties and international clients, often reporting to business leaders. The ability to convey information clearly, confidently, and professionally is a must. The ideal candidate should possess multitasking abilities, adhere to organizational policies, exhibit excellent troubleshooting skills, and demonstrate flexibility in working hours. Desirable certifications such as Network+, Security+, CCDA, CCDP, NSE4, NSE5, or equivalent firewall certifications are advantageous. Experience with international customers and advanced knowledge of the TCP/IP protocol suite, security architecture, and remote access security techniques are highly desirable for this role.,

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3.0 years

0 Lacs

Anupgarh, Rajasthan, India

Remote

Position description ICT Services is currently seeking a skilled and motivated Network & Systems Administrator to join our team in Dublin 12. This is a full-time permanent, hybrid role focused on supporting and managing customer infrastructure across both on-premise and cloud environments. The ideal candidate will have good knowledge and experience with Fortinet firewalls, network switching, and Wi-Fi access points, as well as a broad understanding of Microsoft server technologies and modern cloud platforms, including Microsoft 365, Entra ID, Intune, and Microsoft Azure. Requirements 3+ years of hands-on experience with Fortinet products (FortiGate, FortiAP, FortiSwitch). Configure, deploy, and support Fortinet firewalls, switches, and wireless access points in customer environments. Strong understanding of networking concepts: VLANs, routing, VPN, firewall rules, NAT, etc. Monitor and troubleshoot network performance and security incidents. Administer and support Windows Server environments (AD, DNS, DHCP, GPO, file/print services). Perform Microsoft 365 administration, including Exchange Online, SharePoint, Teams, and user licensing. Stay current with industry trends, security best practices, and emerging technologies. Familiarity with remote monitoring and management tools like Kaseya, Datto, and SOC tools. Experience with Windows Server 2016/2019/2022, Active Directory, and Group Policy. Proficient in Microsoft 365 administration and security controls. Experience with Microsoft Azure infrastructure (VMs, networking, storage, identity). Familiarity with Entra ID, Conditional Access, and role-based access control. Strong problem-solving skills with a methodical and analytical approach. Excellent communication and documentation skills. Exposure to backup and disaster recovery solutions. Understanding of cybersecurity principles and tools. Ability to work independently and manage multiple priorities. Preferred Qualifications Networking certifications (e.g., Fortinet NSE, CompTIA Network+, or CCNA) are an advantage. Microsoft certifications (e.g., AZ-104, MS-102, SC-300). Apply online

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8.0 years

0 Lacs

Delhi, India

On-site

Job Profile Bachelors or Masters Degree in Information Technology, Computer Science, or related field. 8 years of experience. Should have experience from Restaurant Chain Handling multiple units. Knowledge of software like IDS, Petpooja, Tally is must. Candidate should have own conveyance to travel at different locations in Delhi NCR. Key Responsibilities: Oversee and maintain the companys IT infrastructure including networks, servers, hardware and software. Manage CCTV, SQL, LAN/WAN, firewall, VPN, Wi-Fi and internet security. Monitor and troubleshoot system performance issues and outages. Data Security & Compliance. Provide technical support to end-users for hardware, software, and network issues. Coordinate with vendors for IT asset procurement and service management. Install, configure and support business applications POS systems, ERP, HRMS, CRM, etc. Supervise and guide IT support staff or vendors. More Information Salary: Offers 45000 Experience Level: Junior Total Years Experience: 0-5

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3.0 - 5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Title: Engineer - Network Reliability GCL: C3 Introduction To Role Are you ready to make a difference in a world-leading pharmaceutical company? As a Network Reliability Engineer, you'll be at the forefront of ensuring seamless network operations across continents. With your expertise, you'll support and maintain a robust network infrastructure that powers life-changing medicines. Dive into a dynamic environment where your skills will be pivotal in redefining network connectivity and user experience. Accountabilities Meet delivery targets set by management. Ensure delivery exceeds SLA levels and establish processes for continuous service improvement. Support, maintain, and enhance user experience in network connectivity. Deliver accurate, timely diagnosis and rectification of network faults. Monitor network events using world-class tools and address alert incidents. Resolve or advance incidents/problems/service requests per established procedures. Track and progress-chase incidents to conclusion in line with SLA and quality standards. Work within an ITIL environment for Change and Incident management. Handle incidents/service requests related to LAN/WAN/Wireless/Firewall/Load balancer/Proxy globally. Collaborate with onsite network engineers/ISP for Layer 1/2 troubleshooting. Prepare network reports for management meetings. Expedite change for incident break fix and implement changes after necessary approvals. Essential Skills/Experience A minimum of a bachelor’s Degree is required, with MS or MBA or equivalent experience preferred. 3-5 years’ experience in Network Operations, Troubleshooting. Proven ability in configuring/administrating Cisco routers, Switches (Cisco/Ruckus), Firewall (ASA/Checkpoint), Netscaler Load balancer, Zscaler Cloud-based proxy. Skills in LAN/Switching: Cisco Catalyst series switches, Cisco VSS technology, Nexus switches. Routing: Policy-based routing, Intelligent WAN (iWAN) technology, Handling Cisco ISR/ASR routers, knowledge in dynamic routing protocols such as BGP, EIGRP/OSPF. Security: Good knowledge in ASA, Checkpoint firewalls, Cisco ZBF, Zscaler. Load balancer: Knowledge of Netscaler/F5 load balancer. Experience in resolving tools like Netbrain or equivalent, NMS tools like Solarwinds, EMC SMARTS, Log analysis tools like Splunk, Kiwi or equivalent. Ready to work in rotational shift. Good communication skills, both written and verbal, with excellent presentation skills. Desirable Skills/Experience Strong routing knowledge/Firewall devices from ISP environment preferred. Experience in scripting languages like Python, Perl, TCL or others is an advantage. Understanding of Network Automation & Low code Automation platforms such as Itential is an advantage. Good knowledge of Incident Management/Change management/Problem Management processes. Experience working in globally distributed teams. Knowledge in ticketing systems like Remedy, SNOW. CCNA (R/S or Security) certification required. CCNP/CCSA/CCSE and ITIL certifications are added advantages. Ability to grasp and understand new technological trends/concepts. Must possess good problem-solving and interpersonal skills. Must excel working in team environments. When we put unexpected teams in the same room, we ignite bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and bold world. At AstraZeneca, you'll be part of a team that redefines the industry and changes lives. Our work directly impacts patients by redefining our ability to develop life-changing medicines. We empower the business to perform at its peak by combining ground breaking science with leading digital technology platforms and data. With a passion for data, analytics, AI, machine learning, and more, you'll be at the heart of driving cross-company change to deliver exponential growth. Join us at a crucial stage of our journey to become a digital and data-led enterprise. Ready to take the next step? Apply now and be part of our innovative journey! Date Posted 21-Jul-2025 Closing Date AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

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5.0 - 9.0 years

8 - 12 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

???? Title: Technical Account Manager ???? Location (Remote): India ???? Role Type: Individual Contributor ???Working Hours: 4pm to 12am (IST) ???? Base Salary: ??2,100,000 ??2,300,000 (Up to ??2,331,000 ??2,531,000 CTC) ???Reporting To: Sr Director, Global TAM and Support ????? Territory Served: USA ???? Opportunity Highlights Are you passionate about solving real-world security challenges and building lasting customer relationships SafeBreach is looking for a Technical Account Manager in India to serve as a trusted advisor to our US customers?driving value, adoption, and growth with our industry-leading exposure validation platform ???What Do We Look For in a Nutshell A cybersecurity-savvy problem solver with technical depth and customer-facing experience?skilled in detection engineering, scripting, and driving enterprise adoption ???? Who We Are SafeBreach is the leader in enterprise-grade exposure validation, providing the worlds largest brands with safe and scalable capabilities to understand, measure and remediate threat exposure and associated cyber risk The award-winning SafeBreach exposure validation platform combines pioneering breach and attack simulation and innovative attack path validation capabilities to help enterprise security teams measure and address security gaps at the perimeter and beyond Backed by a world-renowned original threat research team and world-class support, SafeBreach helps enterprises transform their security strategy from reactive to proactive safely and at scale The best thing about SafeBreachDefinitely the people! SafeBreachers are friendly, collaborative, and hard working Together, we've built an amazing culture, and we are looking to add more awesome people to our growing team! ???Whats In It For You Our offering to you includes a competitive selection of health & wellness policies (health, dental, vision and more), highly competitive salary, 100% remote work, flexible time off and excellent growth opportunities ???The Impact You Will Have Lead onboarding and complex implementation projects for commercial and enterprise customers, including installation, training, and technical setup Provide expert technical guidance throughout the customer lifecycle, promoting best practices and removing technical blockers Manage customer relationships to meet established SLAs through proactive communication, strategic advisories, and regular check-ins Drive product adoption and growth by translating usage data into actionable insights and advising on optimization strategies Collaborate cross-functionally with Product, Engineering, Sales, and Support to advocate for customer needs and resolve technical/business issues Use tools like Gainsight to track customer engagement, identify risks early, and ensure a seamless experience ???? Who YOU Are Technical Proficiency Experience with MITRE ATT&CK and strong detection engineering skills Hands-on with SIEM, EDR, firewalls, threat intel, vuln management, and pen-testing tools Comfortable across cloud (AWS, Azure, GCP) and on-prem environments (Windows, macOS, Linux) Familiar with offensive security concepts: BAS, pentesting, threat hunting, red teaming, CTEM, AEV Professional Experience: 5+ years in customer-facing roles like TAM, Support Engineer (Tier 2/3), or Pro Services in cybersecurity/SaaS Proven success delivering workshops, supporting enterprise customers, and driving post-sales success Project Management & Communication: Skilled at cross-functional collaboration and project ownership Clear, confident communicator across technical and executive audiences Customer-Centric Focus: Deep understanding of enterprise success strategies and adoption drivers ???What We Expect In A Great Candidate Expertise in offensive security: BAS, pentesting, threat hunting, red teaming, CTEM, AEV Proficient in Python or scripting to customize SafeBreach capabilities Experience in a startup or scaling company ??? You will LOVE this job if You are passionate about our mission: to enable enterprises to identify gaps in their security architecture by leveraging the cyber attack You are a natural team player who thrives in fast-paced startup/scaling environments, can deal with ambiguity, wear multiple hats and handle ever-changing goals and priorities ?? Interview Process Average Duration: 2-3 weeks Key steps: Send your application Receive a response from us within 57 days If selected: Speak with the Recruiter (15 min) Meet the Hiring Manager (45 min) Meet our TAM Team (possibly a technical exercise included) 1-hour Meet our CCO and VP of People (30-45 minute meetings) Offer & Onboarding! ???? DEI&B Commitment (Diversity, Equity, Inclusion & Belonging) At SafeBreach, we celebrate the rich diversity of our team, where every employee's unique perspective is a valued thread in our collective success We are unwavering in our commitment to fostering an inclusive workplace that nurtures a sense of belonging and empowers each individual to unleash their full potential We are dedicated to creating opportunities for collaboration, innovation, and meaningful career growth, ensuring that every voice is not just heard, but cherished

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3.0 - 5.0 years

15 - 25 Lacs

Bengaluru

Work from Office

Role Overview: The OT Security Analyst – Level 2 (L2) plays a pivotal role in defending operational technology (OT) environments against evolving cyber threats. This role requires a deep understanding of security incident analysis, threat detection, and incident response, specifically tailored to Industrial Control Systems (ICS) and OT networks. The analyst will investigate complex security incidents within the OT infrastructure, collaborate with IT/OT teams, and enhance security posture through actionable insights. ________________________________________ Key Responsibilities: • Conduct in-depth analysis of security events and incidents within OT environments, leveraging SIEM and OT-specific monitoring tools. • Perform root cause analysis and develop incident timelines to support forensics and remediation efforts. • Apply standard incident response frameworks (e.g., NIST, MITRE ATT&CK for ICS, Cyber Kill Chain) for threat classification and response. • Use threat intelligence platforms and sandbox environments to investigate malware and suspicious artifacts in OT networks. • Analyze access logs, network traffic, and protocol behaviours across OT systems (e.g., SCADA, DCS, PLCs). • Support investigations related to unauthorized device communications, anomalous behaviours, or compromised industrial assets. • Collaborate with OT security engineers and external vendors to escalate and remediate incidents. • Refine alert rules and detection logic to reduce false positives and improve signal-to-noise ratio in OT SOC operations. • Document incident findings and support continuous improvement of the OT SOC playbooks and knowledgebase. • Liaise with the IT SOC and CIR (Cyber Incident Response) teams to align incident handling and cross-domain investigations. • Participate in threat hunting activities tailored for OT environments using behavioural analysis and attack-path simulation. ________________________________________ Technical Skills & Knowledge: • Strong understanding of OT/ICS protocols (Modbus, DNP3, OPC, etc.) and industrial network topologies. • Hands-on experience with OT cybersecurity tools and platforms (e.g., Nozomi Networks, Claroty, Dragos). • Familiar with ISA/IEC 62443, NIST SP 800-82, NIST CSF, and ISO 27001 compliance requirements for OT. • Proficiency in using SIEM systems (e.g., Microsoft Sentinel, Splunk, QRadar) for log correlation and event triage. • Understanding of firewalls, WAFs, proxies, and network segmentation principles in OT. • Working knowledge of tools such as THOR Scanner, VMRay, or Recorded Future is a plus. • Experience in vulnerability management and patch advisory for OT assets with limited patch cycles. ________________________________________ Nice to Have: • Exposure to Red Team/Blue Team exercises focused on OT/ICS. • Familiarity with GRC platforms and risk assessment tools tailored to OT.

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8.0 - 13.0 years

7 - 11 Lacs

Gurugram

Work from Office

We are looking for a skilled Senior Infrastructure Security Engineer with 8 to 13 years of experience to join our team at Squareops, an IT Services & Consulting company. The ideal candidate will have a strong background in infrastructure security and be able to design and implement secure systems. Roles and Responsibility Design and implement secure network architectures to protect against cyber threats. Develop and enforce security policies and procedures to ensure compliance with industry standards. Conduct regular vulnerability assessments and penetration testing to identify weaknesses. Collaborate with cross-functional teams to integrate security into the development lifecycle. Develop and maintain incident response plans and disaster recovery procedures. Stay up-to-date with emerging trends and technologies in infrastructure security. Job Requirements Strong understanding of network protocols and devices such as firewalls and intrusion detection systems. Experience with cloud-based security platforms and containerization technologies. Knowledge of programming languages such as Python or Java is desirable. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a fast-paced environment. Strong communication and interpersonal skills.

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3.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Position: IT Support Location: Pune Shift Timings: 2 PM - 11PM IST Experience: 3+ Years Employment Type: Full time Description: The position is responsible for smooth day to day operation & support in Information technology vertical. Responsibilities: O365 administration: Responsible for the installation, configuration, and Supporting Office 365. Develop and manage user accounts, groups, and licenses. Implementing and maintaining security measures to safeguard data and applications. Review, test, and make recommendations for standard email practices. Experience with supporting anti-spam filtering, logging and email tracking and transport rules. Primary On-site support for Office 365 issues. Strong experience in administering users and groups, Exchange Online, Intune, Teams, OneDrive, Azure AD Connect, Azure Active Directory, backup and recovery, and Office 365 applications. Experience using O365 Security and Compliance centre. Local desktop admin: Knowledge of Exchange 2010, Windows Server 2003/08/12/16. Perform onboarding/offboarding of users. Provide Tier III support. Conduct routine hardware and software audits. Patching of the machines through remote tool. Install, configure, upgrade, maintain and support desktop/laptop systems. Documentation and SOP creation of known issues and challenges. Management of printers, firewall, routers and switches. Third party vendor coordination for hardware/software issues. Research and recommend new IT technologies and solutions. ​ Remote tool hands on experience: Must have hands on experience on any one of the remote management tools i.e., team viewer, LogMeIn or Cisco Webex. Monitoring of the machines for system updates, firewall, CPU usage, memory usage etc. Auditing and reporting of the hardware/software installed on the reporting machines. Anti-virus management: Hands on experience in installing, managing and troubleshooting of an antivirus solution. Routine reporting of problematic machines and threats from the management console. To make sure all the machines are compliant and reporting on the console. Analysing and establishing security requirements. Training employees in security awareness/procedures. Network management : Utilise networking skills to install and configure hardware, to ensure the company's networks run smoothly and to ensure end users have the connectivity to perform their jobs. Good understanding of network switches, routers, firewalls, and network protocols (TCP/IP, DNS, WINS, DHCP). Developing and maintaining all the comprehensive paperwork associated with the implemented network. Supervising and ensuring there is an optimal level of technical backup at all times. Monitoring for potential issues in a proactive manner. In-depth knowledge of networking, security protocols, and IT best practices. Skills Required: Minimum 3-4 years of experience in IT support. Deep understanding of Office 365 services and applications. Excellent written & spoken communication and problem-solving skills. Team player and strong experience working in a collaborative work environment. Multi-task and should be able to work under stringent deadlines. Requires a bachelor's degree in area of specialty and 3-4 years of experience in the field or in a related area. Company Profile Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing on Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provide services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Employee Benefits: • Group Medical Insurance • Cab facility • Meals/snacks • Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors.

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3.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Hi Jobseekers, We have an immediate job opening for Network Operations Engineer full time payroll. 📌 Job Title- Network Operations Engineer 📍 Location: Mumbai 💼 Experience: 3+ years 📧 Email- Lavanya.J@natobotics.com ✨ This person will be working with the Infrastructure Engineering team as part of the Netops team, this person will be supporting numerous critical services like alert management, BAU L2 tasks including incidents, firewall requests, load balancer requests, changes, troubleshooting and on-call support. Desired Experience Provide technical expertise in cloud provisioning for networking and platforms. Drive technical discussions across the infrastructure, application development and support teams toward cloud infrastructure deployments (IaaS, PaaS, SaaS) Interface with cloud service providers to remediate integration related technical challenges. Effectively communicate and consult with business users, developers and the infrastructure team to design innovative cloud-based infrastructure solutions, including re-architecture and migration of existing on-prem applications, which affordably meet business SLAs. Create and present professional grade deliverables such as timeline and project deliverable documents, technical drawings, and presentations. Keep pace with emerging tools, techniques, and products for cloud platforms, hosting Windows and Linux based web applications, Kubernetes, and elastic compute environments. To provide support for level 1 and 2 incident and problem management & to perform advanced troubleshooting. To ensure that all change requests and incidents are processed within agreed SLA. Core Expertise on Routing & Switching Intermediate knowledge on Firewalls troubleshooting (Cisco + Palo Alto). Experience in one of the cloud technologies Microsoft Azure/AWS/GCP. Excellent organizational, interpersonal, and communication skills, including fluency in English. Demonstrated success in defining and executing migrations to cloud based infrastructure. Experience implementing and integrating existing processes with IaaS, PaaS, SaaS offerings from major cloud providers (Azure, AWS etc.) Experience with at least one of the scripting languages PowerShell, Bash, Python Experience with IaaC such as ARM, Terraform, CloudFormation would be a plus. Requires knowledge of network concepts, standards, and protocols Requires knowledge of operating system, database and application management Independent worker with proven ability to simultaneously execute multiple projects in a demanding environment. Experience in application & network security design is a plus. Pl share the profile only your matches your requirement.

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2.0 - 7.0 years

1 - 4 Lacs

Hyderabad

Work from Office

We are looking for a highly skilled and experienced Cisco Certified Meraki Networking Associate to join our team at Meraki Training Solutions. The ideal candidate will have 2 to 7 years of experience in the IT Services & Consulting industry. Roles and Responsibility Collaborate with cross-functional teams to design, implement, and maintain network infrastructure using Meraki solutions. Troubleshoot and resolve complex networking issues related to Meraki devices. Develop and deliver training programs to clients on Meraki networking products and services. Conduct network audits and assessments to identify areas for improvement. Provide technical support and guidance to junior team members. Stay up-to-date with the latest developments in Meraki networking technology. Job Requirements Strong understanding of Meraki networking products and technologies. Experience with Cisco Certified Meraki Networking Associate certification. Excellent problem-solving and analytical skills. Ability to work effectively in a team environment. Strong communication and interpersonal skills. Familiarity with IT Services & Consulting industry trends and best practices.

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7.0 - 12.0 years

9 - 13 Lacs

Bengaluru

Work from Office

Your Impact We are looking for a candidate who is passionate about applying cutting edge technologies to fulfill the vision of creating leading Network Management products. The candidate should have strong technical skills with particular emphasis on network management, object-oriented design and programming, Java, J2EE and Wildfly/JBoss technologies. This role will require working closely with technical architects and product owners to lead and contribute towards the design and implementation of key features and enhancements for network management software. What the role offers Design and development of product enhancements High quality engineering, including test driven development Work well with team members, architects, and scrum masters to come up with best solutions and execute them efficiently Continuous improvement and innovation Provide guidance and mentoring to less-experienced staff members. What you need to succeed Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent. Typically 7+ years experience. Should be a self starter Strong design and development skills. Strong analytical and problem solving abilities. Strong software development skills with experience in Java, J2EE, Wildfly/JBoss, Kubernetes, Docker, Helm, JMS, JMX, Java script, Perl, shell scripting languages Experience with network management, network devices (routers, switches, firewalls, etc.) and networking technologies (SNMP, ICMP, HSRP, VRRP, CDP, LLDP, etc.) Strong in software engineering practices. Agile / SAFe experience is a plus.

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10.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

We require an Intune SME Engineer to contribute to the evolution of Mobility Services. The job requires considerable depth and breadth of technical knowledge. Experience of designing, documenting, and supporting IT infrastructure solutions in a large organization is necessary. Experience of mobile solutions is desirable but not essential if the applicant can demonstrate a passion for mobile technology. Preferred candidates – Experienced Profiles for Intune sourced from Microsoft and Google . Client is looking out for engineering background, and they want to focus on candidates from Microsoft., the billing levels immaterial as they are ready to hire resources even at ED level provided the candidate is right and location- Pune/Hyd. Experience: 12+ Relevant Years of experience. Support the Surface release builds and documentation. Provide 3rd level support for all technical issues. Knowledge transfer / documentation. Maintain a knowledge database. Develop and create End user assist articles. Define workarounds for known errors and initiate process improvements and documentation. Assist with overall risk reduction and exposure. Expert-level Windows OS build architecture and deployment experience, including customization and “branding” of Windows OS. Windows Autopilot deployment experience using Azure/Intune. Experience in configuring and managing Configuration profiles, Compliance Policies, Defender policies, Firewall rules, etc. Device management of Windows OS. Bonus if good knowledge or exposure of iOS/iPads and MacOS. Excellent knowledge on creating packages using PowerShell App Deployment Toolkit (PSADT) Excellent knowledge and understanding of Vulnerability/Patch Management and security hardening. Good understanding on Device and User based Certificates (SCEP and NDES). Provide compliance related designs and automation where possible. Good understanding of controls and settings with Intune MDM Policies Your team: You’ll be working with the Intune Engineering team, who are based in London Your expertise: • Ideally 10 years of hands-on experience on Microsoft Windows components. • Expert-level understanding of Microsoft Intune. • Expert understanding of modern Windows client Operating Systems • Strong understanding of computer networking principles (e.g. TCP/IP, DNS, firewalls) and mobile networking principles (e.g. GSM, LTE, Wi-Fi) • Strong understanding of IT security principles. • Good understanding of PowerShell scripting skills. • Excellent report-writing and documentation skills, good verbal communication. • Strong troubleshooting ability with extensive hands-on IT support experience, both back-end and user-facing • Experience within the financial services sector and/or a global organisation • Ability to solve complex issues, good at problem statement analysis and solution design thinking • Confident communicator that can explain technology to non-technical audiences

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4.0 - 6.0 years

7 - 11 Lacs

Pune

Work from Office

Role Description : As a Senior Network Security Specialist at Incedo, you will be responsible for managing and maintaining client network security. Your duties will include implementing security protocols, monitoring security logs, conducting vulnerability assessments, collaborating with other teams to manage risk, and providing security recommendations. Roles & Responsibilities: Designing and implementing network security strategies. Identifying and mitigating network security threats and vulnerabilities. Configuring and managing security devices such as firewalls and intrusion detection systems. Conducting security audits and assessments. Collaborating with other IT teams to ensure security policies and procedures are implemented. Providing technical support for security-related issues. Maintaining documentation of security configurations and changes. Technical Skills Skills Requirements: Knowledge of network security practices such as access control, intrusion detection, and incident response. Experience in configuring and managing network security devices such as firewalls, VPNs, and IDS/IPS. Familiarity with network security monitoring tools such as Wireshark, Snort, or Bro. Understanding of security frameworks and regulations such as NIST or PCI-DSS. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Provide leadership, guidance, and support to team members, ensuring the successful completion of tasks, and promoting a positive work environment that fosters collaboration and productivity, taking responsibility of the whole team. Qualifications 4-6 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

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7.0 - 9.0 years

11 - 16 Lacs

Gurugram

Work from Office

Role Description : As a Technical Lead - Network Security at Incedo, you will be responsible for managing and maintaining client network security. Your duties will include implementing security protocols, monitoring security logs, conducting vulnerability assessments, collaborating with other teams to manage risk, and providing security recommendations. Roles & Responsibilities: Designing and implementing network security strategies. Identifying and mitigating network security threats and vulnerabilities. Configuring and managing security devices such as firewalls and intrusion detection systems. Conducting security audits and assessments. Collaborating with other IT teams to ensure security policies and procedures are implemented. Providing technical support for security-related issues. Maintaining documentation of security configurations and changes. Technical Skills Skills Requirements: Knowledge of network security practices such as access control, intrusion detection, and incident response. Experience in configuring and managing network security devices such as firewalls, VPNs, and IDS/IPS. Familiarity with network security monitoring tools such as Wireshark, Snort, or Bro. Understanding of security frameworks and regulations such as NIST or PCI-DSS. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Should be open to new ideas and be willing to learn and develop new skills. Should also be able to work well under pressure and manage multiple tasks and priorities. Qualifications 7-9 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred .

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0 years

0 Lacs

Gurugram, Haryana, India

Remote

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Security Consultant EY Technology: Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization. EY Technology supports our technology needs through three business units: Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly. Enterprise Workplace Technology (EWT) – EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience. Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems. The opportunity As a Security Consultant within EY’s internal Global Information Security team, the individual will be a trusted security advisor to the Client Technology Platforms Delivery organization within IT Services. The Client Technology Platforms delivery organization is responsible for end-to-end delivery of technology programs and projects supporting EY’s Client Techmology service lines including delivery of a global managed services platform, big data and analytics solutions as well as individual line of business solutions and services. This role will directly engage in delivery on programs and projects, defining security architectures, providing security guidance, identifying and prioritizing security-related requirements, promoting secure-by-default designs and facilitating delivery of information security services throughout the system development life cycle (SDLC). The role will also direct consultants in developing appropriate risk treatment and mitigation options to address security vulnerabilities to translate these vulnerabilities into business risk terminology for communication to business stake holders. Your Key Responsibilities Define security architectures and provide pragmatic security guidance that balance business benefit and risks. Design and develop cloud platform-specific security policies, standards, and procedures for management group and account/subscription management and configuration (e.g. Azure Policy, Azure Security Center, AWS Config), identity management and access control, firewall management, auditing and monitoring, security incident and event management, data protection, user and administrator account management, SSO, conditional access controls and password/secrets management. Engage IT project teams throughout the SDLC to identify and prioritize applicable security controls and provide guidance on how to implement these controls Perform risk assessments of information systems and infrastructure Maintain and enhance the Information Security risk assessment methodology Define security configuration standards for platforms and technologies Develop appropriate risk treatment and mitigation options to address security risks identified during security review or audit Translate technical vulnerabilities into business risk terminology for business units and recommend corrective actions to customers and project stake-holders Provide knowledge sharing and technical assistance to other team members Act as Subject Matter Expert (SME) in responsible technologies and have deep technical understanding of responsible portfolios Skills And Attributes For Success Experience with Cloud Identity and Access management solutions (AAD, Federation services, SAML, Ping) in implementation and operations. experience with Big Data and advanced analytics, AI/ML services (such as /Azure SQL/Google Cloud SQL /Azure HDInsight/Key management solutions, Storage and backup, Load balancing, Security Management, Databases and EC2 or VM machine hosting Databricks, Data Factory, Data Lake Storage/BigQuery, Azure Analysis Services, Synapse Analytics, Machine Learning, etc.) Experience in working with different Cloud platforms (Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS)) and environments (Public, Private, Hybrid) in a security role. hands-on technical experience implementing security solutions for leading Cloud service providers e.g., Amazon AWS, Microsoft Azure, Google Cloud. Ability to appropriately balance firm security needs with business impact & benefit Ability to facilitate compromise to incrementally advance security strategy and objectives Ability to team well with others to facilitate and enhance the understanding & compliance to security policies Experience facilitating meetings with multiple customers and technical staff, including building consensus and mediating compromise Five or more years Working experience with the architecture, design and engineering of web-based multi-tier information systems or network infrastructures Experience conducting risk assessments, vulnerability assessments, vendor and third party risk assessments and recommending risk remediation strategies Experience working with common information security standards, such as: ISO 27001/27002, NIST, PCI DSS, ITIL, COBIT To qualify for the role, you must have Five or more years of experience in the management of a significant Information Security risk management function 5 or more years of experience in an Information Security or Information Technology discipline Experience in managing the communication of security findings and recommendations to IT project teams and management Ideally, you’ll also have Exceptional judgment, tact, and decision-making ability Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change Outstanding management, interpersonal, communication, organizational, and decision-making skills Strong English language skills are required Candidates are preferred to hold or be actively pursuing related professional certifications within the GIAC family of certifications or CISSP, CISM or Azure certifications (AZ500, AZ303, AZ304, AZ900) What Working At EY Offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY is committed to be an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Summary We are looking for a highly skilled DevOps Engineer with proven experience in managing cloud infrastructure, automation, and deployment pipelines. The ideal candidate will have hands-on expertise with AWS, Terraform, Ansible, GitHub Actions, Docker, and Kubernetes, along with strong foundational skills in systems administration and networking. You will play a key role in designing and maintaining scalable, secure, and highly available infrastructure for our applications, while driving automation and best practices across the organization. Key Responsibilities Design, implement, and manage cloud infrastructure on AWS. Automate infrastructure provisioning using Terraform and Ansible Build and maintain CI/CD pipelines using GitHub Actions Containerize applications using Docker and manage orchestration with Kubernetes and ECS Perform system administration on Linux or Windows servers Monitor infrastructure health and performance using tools like Site24x7, Dynatrace, New Relic, or PRTG Implement and maintain networking and security best practices (DNS, firewalls, SSL/TLS) Support vulnerability management using tools such as Qualys or Tenable Manage password vaults and access control using 1Password or Delinea/Thycotic Write and maintain basic Shell and Python scripts for automation tasks Must-Have Skills proficiency in AWS. Strong hands-on experience with Terraform and Ansible Experience with GitHub Actions Proficiency with Docker, Kubernetes, and ECS Good Linux or Windows administration skills Strong understanding of networking concepts (DNS, firewall, SSL, etc.)

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5.0 - 10.0 years

6 - 10 Lacs

Gurugram

Work from Office

Role Description : As a Senior Cloud Security Specialist at Incedo, you will be responsible for designing and implementing security solutions for cloud-based environments. You will work with clients to understand their security needs and design security solutions that meet those needs. You will be skilled in cloud security technologies such as Amazon Web Services (AWS) Security, Microsoft Azure Security, or Google Cloud Platform (GCP) Security and have experience with security architecture design patterns such as multi-factor authentication and encryption. Roles & Responsibilities: Good-to-Have Skills (Mandatory) 1. Cloud access provisioning & automation 2. Log management, SQL, dashboards, reporting 3. Security architecture review & recommendations 4. Database programming/administration 5. Experience with security process documentation 6. Ability to act as a security SME. Technical Skills : Must-Have Skills 1. 5+ years in public cloud (AWS, Azure) 2. Strong cloud and network security knowledge 3. Experience with security tools (vulnerability scanners, IDS/IPS, firewalls, endpoint protection) 4. CI/CD and automated security testing 5. Proficient in scripting/programming (Python, Bash) 6. Experience with Unix/Linux and networking 7. Strong collaboration and communication skills Qualifications 4-6 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

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4.0 - 6.0 years

7 - 12 Lacs

Pune

Work from Office

Role Description : As a Senior DataCom (Networking , L2-L3, L4-L7 Protocols) Specialist at Incedo, you will be responsible for designing and implementing networking solutions for clients. You should have a strong understanding of L2-L3 and L4-L7 protocols and be able to work with network tools such as Wireshark, IXIA, Spirent, etc. Roles & Responsibilities: Design and develop networking solutions using DataCom protocols, including Layer 2, Layer 3, and Layer 4-7. Collaborate with stakeholders to gather and analyze requirements and design solutions that meet business needs. Configure and deploy networking solutions, and troubleshoot technical issues as needed. Develop and maintain documentation, including user guides and training materials. Technical Skills : Proficiency in networking protocols such as TCP/IP, DHCP, DNS, BGP, OSPF, etc. Experience in L2-L3 switching and routing technologies Expertise in L4-L7 protocols such as SSL/TLS, HTTP, FTP, etc. Knowledge of network security and firewalls Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Provide leadership, guidance, and support to team members, ensuring the successful completion of tasks, and promoting a positive work environment that fosters collaboration and productivity, taking responsibility of the whole team. Qualifications 4-6 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

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4.0 - 6.0 years

7 - 11 Lacs

Pune

Work from Office

Role Description : As a Senior Network Security Specialist at Incedo, you will be responsible for managing and maintaining client network security. Your duties will include implementing security protocols, monitoring security logs, conducting vulnerability assessments, collaborating with other teams to manage risk, and providing security recommendations. Roles & Responsibilities: Designing and implementing network security strategies. Identifying and mitigating network security threats and vulnerabilities. Configuring and managing security devices such as firewalls and intrusion detection systems. Conducting security audits and assessments. Collaborating with other IT teams to ensure security policies and procedures are implemented. Providing technical support for security-related issues. Maintaining documentation of security configurations and changes. Technical Skills : Knowledge of network security practices such as access control, intrusion detection, and incident response. Experience in configuring and managing network security devices such as firewalls, VPNs, and IDS/IPS. Familiarity with network security monitoring tools such as Wireshark, Snort, or Bro. Understanding of security frameworks and regulations such as NIST or PCI-DSS. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Provide leadership, guidance, and support to team members, ensuring the successful completion of tasks, and promoting a positive work environment that fosters collaboration and productivity, taking responsibility of the whole team. Qualifications 4-6 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

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3.0 - 8.0 years

5 - 9 Lacs

Gurugram

Work from Office

Grade Level (for internal use): 09 Segment : S&P Global Platts The Role : Engineer II, PAS TECHOPS (Application Support with Linux and AWS) The Location : GURGAON Grade : 9A Shift Timings : 24*7 (Rotational Shifts) The Team : You will be working within the Operations team within Platts in India. Providing support to Platts applications that are utilized by both an internal & external global customer base. You will provide an exceptional level of support to complex applications involving operating systems, sub system and software components while working within the limits of established policies and ITIL framework. The Impact : Working to minimize the adverse impact of incidents and problems on the business and proactively identifying areas of focus to prevent the reoccurrence of future incidents. Whats in it for you : Working in a global application support team supporting users based in three time zones and across 26 offices. Exposure to application support, operations, monitoring and projects in a role where you will interact directly with the business and learn the products and systems required to support the Platts business operations Responsibilities : Resolving logged IT incidents in order to restore service as quickly as possible using technical knowledge. Escalation of tickets to other technical teams as required. Responding to logged service requests, account administration, software installations and general application and server administration. Provide 24 x 7 round the clock support to Platts business partners utilizing shift patterns. Management of major incidents via conference call, email and instant messaging systems. Composing and sending major incident notifications to business partners. Dealing with escalations in a timely manner to ensure issue is resolved to business partners expectations. Composing technical knowledge base documents to be used within the team. Working with external vendors to resolve service-related incidents. Connecting remotely to business partners computers to resolve issues. Server maintenance, monitoring, health checks, restarts, and BAU operational work. Provide real-time server support to the daily Market on Close process as well as participating on the associated conference call. What Were Looking For ( Basic Qualifications) : 3+ years previous experience in troubleshooting & supporting applications running on Linux & Windows server OS 3+ years of experience in production support/ application support in 24/7 environment Previous Experience on Cloud Infrastructure 3+ years previous experience with Application releases andPatching. 3+ years previous experience supporting Webservers either Windows IIS Linux Apache or WebLogic Working knowledge networking components and troubleshooting tools (Load balancers, routers, Firewall, NAT, DMZ, AWS) Experience with supporting multi-tier infrastructures Superior understanding of the following Protocols, TCP/IP, HTTP(S), SSL, WWW, JMS, FTP, Telnet, DNS, DHCP, VNC,RDP, NAT, SMTP Tools Putty, RDP, SSH, WinSCP, MySql Query Browser, Oracle SQL Developer Microsoft Office Office 365 especially Excel (Macros, Worksheets and add-ins) Excellent communication Skills. Preferred Qualifications : Bachelors Degree or 3+ years of relevant API support, or software development experience in an agile software environment Apply ITIL best practices in Incident, Release, Problem, and Knowledge Management Working knowledge of monitoring (Nagios, Splunk etc.,) and deployment tools Must thrive in a fast-paced, time-compressed and dynamic environment Excellent verbal and written communication skills Ability to adapt quickly to change, think on your feet, communicate positively and work proactively

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