Field Sales Trainer

Company Description

As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding 15,000 crore in FY24,Join us on our mission to make insurance simple, accessible, and effective for all.

Job Responsibilities

• Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up
• Training new employees in areas including sales training, product knowledge, customer communications and internal systems
• Responsible for providing the product knowledge on Health Insurance to all new joiners.
• Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers
• Assist in delivery of on-going training programs
• Evaluate training and report on trainees
• Reviewing trainee's performances and preparing participants score sheets
• Arrange for follow-up training, or report following training sessions
• Timely & constructive feedback and counselling of the trainees
• Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc.
• Require to travel for 15-20 days in a month in Kolkata and nearby locations.

Desired Skills:

• Required from a training background
• Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching
• Ability to communicate and resolve issues that affect Performance Criteria
• Ability to handle escalations from employees
• Ability to escalate issues to their supervisor or other internal departments
• Demonstrated language fluency in English, Hindi.

Qualifications

• Training Needs Analysis and New Hire Training skills
• Presentation and Analytical Skills
• Strong Communication skills
• Experience in instructional design and training methodologies
• Ability to assess training effectiveness and adapt training programs accordingly
• Strong organizational and time-management skills
• Previous experience in the insurance or financial services industry is a plus

Interested candidates may please reach out to HR Himanshi Verma at 9069719390 or drop their updated CV at himanshiverma@policybazaar.com

Regards,

Himanshi Verma || Human Resource