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9 - 14 years
6 - 10 Lacs
Bengaluru
Work from Office
Hiring Operations manager who is managing the team for field Domestic Collections team for Banking field collection Bucket Collections Client /Team/ SLA / Attrition/ Shrinkage Must Know-English and Kannada Required Candidate profile Work from Office-Bangalore call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate
Posted 1 month ago
3 - 5 years
3 - 5 Lacs
Anantapur, Guntur, Ahmedabad
Work from Office
Job Title: Area Collection Manager NBFC Debt Recovery Department: Collections & Recovery Reports To: Regional Collection Manager / Zonal Head Required Location: SOUTH: GUNTUR, ANANTAPUR, BENGALURU (BANGALORE) RURAL, BELLARY CHAMARAJANAGAR, KARAIKAL, JAGTIAL, JANGAON, MEDAK NORTH: CENTRAL DELHI, BETUL, AGAR, ALIRAJPUR, BATHINDA EAST: BALESWAR, BARDHAMAN, HOWRAH WEST: AHMEDABAD, DADRA & NAGAR HAVELI, ANAND, AURANGABAD, BHANDARA, AHMED NAGAR, KOLHAPUR Job Summary: The Area Collection Manager is responsible for overseeing and managing the collections and recovery operations for a designated geographical area. This includes ensuring timely debt recovery, minimizing non-performing assets (NPAs), handling delinquent accounts, and leading a team of collection officers and field agents to achieve targeted recovery rates. Key Responsibilities: Develop and implement effective collection strategies and recovery plans across the assigned area. Monitor and ensure performance of collection teams to achieve recovery targets. Coordinate with legal and compliance departments for handling escalated delinquent accounts. Analyze area-level data to identify trends, issues, and opportunities for improvement. Regularly visit field locations to support and supervise on-ground recovery efforts. Ensure adherence to all regulatory and internal compliance guidelines. Maintain accurate documentation and reporting of recovery actions and status. Key Skills & Competencies: Strong knowledge of NBFC collection processes and regulatory guidelines. Excellent leadership, team management, and interpersonal skills. Analytical mindset with data-driven decision-making. Good negotiation and conflict-resolution skills. Proficient in MS Office and recovery software systems. Have to manage exiting field officers and need to make your core team by your own references. Qualifications: Bachelor’s degree (Finance, Business Administration or related field); MBA preferred. 3–5 years of relevant experience in collections/debt recovery, preferably in NBFCs or financial institutions. Proven track record in managing high-performing collection teams. Interested candidate can reach out on below mentioned details. SPOC : Janhavi Patil Contact No : 9819780457 Mail ID : janhavi.patil@integrofinserv.com
Posted 1 month ago
5 - 10 years
3 - 5 Lacs
Bengaluru
Work from Office
MIN 2 yrs exp as Team Leader -Field collection banking process on paper excluding AM/DM exp Bucket Collections -Field collection Client /Team/ SLA / Attrition/ Shrinkage WFO shivaji Nagar Bangalore- Must Know-English and kannada Required Candidate profile call,whatsapp cv Amit 8178259405/Neha 8287267407 MIN 2 yrs exp as Team Leader -Field collection process on paper excluding AM/DM exp Perks and benefits Salary no constraint for suitable candidate
Posted 1 month ago
2 - 6 years
1 - 3 Lacs
Mathura, Agra, Aligarh
Work from Office
Role & responsibilities Conduct field visits to customers with overdue payments to ensure timely recovery. • Follow up with defaulting customers and negotiate repayment plans or settlements. • Educate customers about payment schedules, overdue charges, and settlement options. • Identify and resolve customer disputes to improve repayment rates. • Encourage customers to use digital payment methods for ease of transaction. • Track and locate absconding or unresponsive customers using field intelligence. • Coordinate with repo agents and legal teams for vehicle seizure in extreme cases • Maintain and update daily collection reports, payment records, and field visit logs. 9892371246 Email: ruchi@avaniconsulting.com
Posted 1 month ago
2 - 6 years
1 - 3 Lacs
Kanpur, Lucknow, Delhi / NCR
Work from Office
Role & responsibilities Conduct field visits to customers with overdue payments to ensure timely recovery. • Follow up with defaulting customers and negotiate repayment plans or settlements. • Educate customers about payment schedules, overdue charges, and settlement options. • Identify and resolve customer disputes to improve repayment rates. • Encourage customers to use digital payment methods for ease of transaction. • Track and locate absconding or unresponsive customers using field intelligence. • Coordinate with repo agents and legal teams for vehicle seizure in extreme cases • Maintain and update daily collection reports, payment records, and field visit logs. 9892371246 Email: ruchi@avaniconsulting.com
Posted 1 month ago
6 - 10 years
4 - 5 Lacs
Ahmedabad, Jaipur, Bengaluru
Work from Office
Lead, mentor & manage a team responsible for overseeing respective teams of Team Leaders & Field Agents. Team handling experience is must. Oversee performance of all teams & handle high-priority cases. Required Candidate profile WhatsApp 8989431127 Aditya Kumar Soni Exp of 6-7 yrs in handling state or wider district portfolio in field collections. Products experience is financial/ NBFC products like loans, credit cards etc.
Posted 1 month ago
- 5 years
2 - 3 Lacs
Bengaluru
Work from Office
the InterestedInterested Field Collection Executive Requirement: * SSLC, PUC & Any Graduate (All are eligible) * Fresher + Experienced * English + Kannada * 6 days working * 1 Rotational off * Bike with a driving license mandatory * CTC up to 23k * Quarterly bonus 4065/- * Petrol allowance 2k * Incentives * Location: Bangalore Note: Below are the PIN codes required 560079 560100 560057 560018 560068 560091 560099 560073 560075 560032 Intreasted cand,idates can call mentioned number 9014726808
Posted 1 month ago
2 - 3 years
3 - 4 Lacs
Vijayawada, United Krishna
Work from Office
Role & responsibilities The Branch Manager (BM) is responsible for overseeing the day-to-day operations of the branch, ensuring that the teams of ABM-Sales, ABM-Loans & Collections, and the clerical staff are meeting their daily targets and commitments. The BM will lead by example, supporting the ABMs in their respective departments, ensuring the delivery of exceptional customer service, and maintaining the overall efficiency and profitability of the branch. The role requires active field involvement, staff management, and continuous performance monitoring to ensure branch objectives are met. Key Responsibilities: Staff Management & Leadership: Oversee and manage the ABM-Sales, ABM-Loans & Collections, and clerical staff, ensuring they meet their daily, weekly, and monthly targets. Conduct regular team meetings to review progress, provide updates, and set new goals for the team. Monitor staff performance and provide continuous feedback, training, and development opportunities. Ensure that each department works in a collaborative manner to achieve overall branch goals. Monitor daily field activities of ABM-Sales and ABM-Loans & Collections to ensure their activities align with branch goals and are being executed effectively. Accompany ABMs in the field for sales activities and to verify loan customers before sanctioning loans, ensuring that the loan disbursement process adheres to society policies and standards. Ensure that ABMs are conducting regular follow-ups and closing calls to drive business growth. Provide field support and direct involvement in sales campaigns, ensuring that branch sales targets are met. 2. Recruitment & Team Development: Assist ABMs in recruiting local Agents and Bank Mithras for Deposits and loan sourcing and collections to expand the branch's customer base and improve loan collections. Ensure that the recruited agents and Bank Mithras are trained and equipped with the necessary skills and knowledge to succeed in their roles. Regularly assess the performance of Agents and Bank Mithras and verification has to be done regularly in the collections of Bank Mithras. 3. Customer Service & Relationship Management: Handle customer service and relationship issues, ensuring timely resolution to maintain high levels of customer satisfaction. Ensure that customer inquiries and complaints are addressed professionally and efficiently. Build and maintain strong relationships with customers to encourage repeat business and positive referrals. 4. Branch Performance & Target Achievement: Contribute actively to increasing the branchs overall performance, ensuring that sales, loan disbursements, and collections targets are consistently met. Track branch performance against KPIs and take corrective action as needed to ensure targets are achieved. 5. Clerical Department Management: Oversee the clerical department's daily activities, ensuring that all transactions, paperwork are completed accurately and in a timely manner as guided from the head-office. Ensure that all daily transactions and reports are concluded before the end of the day to maintain smooth operations and compliance with internal processes. Work with the clerical staff to ensure that customer documentation, loan paperwork, and other administrative tasks are handled effectively. 6. Reporting & Administrative Tasks: Provide regular updates and reports to senior management (Sr. CBM/CBM) on branch performance, sales progress, loan portfolio, collections, and customer service metrics. Review and ensure accuracy in branch-related documentation and reports. Perform other administrative tasks as required by senior management.
Posted 1 month ago
- 5 years
2 - 2 Lacs
Madurai, Paramakudi, Melur
Work from Office
1. Starting business in a new village a. Village identification within the radius b. Feasibility study of the village based on demographics, activities and financial needs of the customers c. Assist the MC-IC in making the village approval 2. Sourcing of business a. Identification of customers and forming of Joint Liability Groups b. Filling up of the application form c. Verification of the residence and business of the customer d. KYC verification e. Pre-disbursement training f. Visiting potential customers in order to develop business 3. Disbursements a. Collection of KYC documents b. Assisting the MC-IC for disbursement activity completion c. Loan documentation 4. Collection of current dues a. Collect the collection sheets and stickers from MC-IC b. Group-wise collection as per scheduled time by following the process c. Deposit of collection money d. MERC entry 5. Collection of over dues a. Follow up with the customers with updated data report of assigned portfolio b. Collection of money as per process c. Depositing the money in bank d. MERC entry e. Assist the MC-IC in initiating action against the defaulters 2 wheeler is Mandatory Willing to Take Care of Sales and Collection 100% Field work Interested candidates can send your resume to WhatsApp 9611483830 or mail ageo@ltfs.com
Posted 1 month ago
- 5 years
2 - 2 Lacs
Manamelkudi, Alangudi, Thirumayam
Work from Office
1. Starting business in a new village a. Village identification within the radius b. Feasibility study of the village based on demographics, activities and financial needs of the customers c. Assist the MC-IC in making the village approval 2. Sourcing of business a. Identification of customers and forming of Joint Liability Groups b. Filling up of the application form c. Verification of the residence and business of the customer d. KYC verification e. Pre-disbursement training f. Visiting potential customers in order to develop business 3. Disbursements a. Collection of KYC documents b. Assisting the MC-IC for disbursement activity completion c. Loan documentation 4. Collection of current dues a. Collect the collection sheets and stickers from MC-IC b. Group-wise collection as per scheduled time by following the process c. Deposit of collection money d. MERC entry 5. Collection of over dues a. Follow up with the customers with updated data report of assigned portfolio b. Collection of money as per process c. Depositing the money in bank d. MERC entry e. Assist the MC-IC in initiating action against the defaulters 2 wheeler is Mandatory Willing to Take Care of Sales and Collection 100% Field work Interested candidates can send your resume to WhatsApp 9611483830 or mail ageo@ltfs.com
Posted 1 month ago
- 5 years
2 - 2 Lacs
Kamuthi, Ramanathapuram, Rameswaram
Work from Office
1. Starting business in a new village a. Village identification within the radius b. Feasibility study of the village based on demographics, activities and financial needs of the customers c. Assist the MC-IC in making the village approval 2. Sourcing of business a. Identification of customers and forming of Joint Liability Groups b. Filling up of the application form c. Verification of the residence and business of the customer d. KYC verification e. Pre-disbursement training f. Visiting potential customers in order to develop business 3. Disbursements a. Collection of KYC documents b. Assisting the MC-IC for disbursement activity completion c. Loan documentation 4. Collection of current dues a. Collect the collection sheets and stickers from MC-IC b. Group-wise collection as per scheduled time by following the process c. Deposit of collection money d. MERC entry 5. Collection of over dues a. Follow up with the customers with updated data report of assigned portfolio b. Collection of money as per process c. Depositing the money in bank d. MERC entry e. Assist the MC-IC in initiating action against the defaulters 2 wheeler is Mandatory Willing to Take Care of Sales and Collection 100% Field work Interested candidates can send your resume to WhatsApp 9611483830 or mail ageo@ltfs.com
Posted 1 month ago
2 - 6 years
1 - 3 Lacs
Mathura, Agra, Delhi / NCR
Work from Office
Role & responsibilities Responsibilities: Conduct field visits to customers with overdue payments to ensure timely recovery. Follow up with defaulting customers and negotiate repayment plans or settlements. Educate customers about payment schedules, overdue charges, and settlement options. Identify and resolve customer disputes to improve repayment rates. Encourage customers to use digital payment methods for ease of transaction. Track and locate absconding or unresponsive customers using field intelligence. Coordinate with repo agents and legal teams for vehicle seizure in extreme cases Maintain and update daily collection reports, payment records, and field visit logs. Preferred candidate profile 2+ years in field collections, loan recovery, share cv- aanchal@avaniconsulting.com Whatshape-9917283370 Job Location-Delhi/Agra/Mathura/Lucknow/Kanpur/Aligarh
Posted 1 month ago
2 - 6 years
1 - 3 Lacs
Agra, Aligarh, Delhi / NCR
Work from Office
Role & responsibilities Responsibilities: Conduct field visits to customers with overdue payments to ensure timely recovery. Follow up with defaulting customers and negotiate repayment plans or settlements. Educate customers about payment schedules, overdue charges, and settlement options. Identify and resolve customer disputes to improve repayment rates. Encourage customers to use digital payment methods for ease of transaction. Track and locate absconding or unresponsive customers using field intelligence. Coordinate with repo agents and legal teams for vehicle seizure in extreme cases Maintain and update daily collection reports, payment records, and field visit logs. Preferred candidate profile 2+ years in field collections, loan recovery,share cv-priya@avaniconsulting.comWhatshape-9572355460 Job Location-Delhi/Agra/Mathura/Lucknow/Kanpur/Aligarh
Posted 1 month ago
- 3 years
2 - 3 Lacs
Ahmedabad
Work from Office
Role & responsibilities Collection of EMI from the customers. Ensuring max collection of money from customers on/before due date. Timely submission of collected cash in the office, To visit /call all the customers as per allocation. Collection of pending post disbursement documents from customers. Achieving collection efficiency & reducing NPAs as per monthly targets.
Posted 1 month ago
3 - 4 years
0 - 3 Lacs
Bengaluru
Work from Office
Vacancy : 4 count Role : Collection Manager (offroll ) Location : Bangalore Profile Requirement : 1. Minimum 3 years of work experience in Collections preferably agency management 2. Basic knowledge of working in Excel like Vlookup and Pivot table and basic excel 3. Personal laptop is needed 4. Conversant in atleast 2 South Indian languages ( Kannada, Tamil, Telugu, Malayalam) 5. Office Location : 80- feet road, Kormangla , Bangalore and agency visits in Bangalore Role & responsibilities Preferred candidate profile
Posted 1 month ago
2 - 7 years
0 - 3 Lacs
Jind, Sonipat, Mahendragarh
Work from Office
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Posted 1 month ago
2 - 7 years
0 - 3 Lacs
Hisar, Karnal, Kurukshetra
Work from Office
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Posted 1 month ago
1 - 3 years
2 - 3 Lacs
Bengaluru
Remote
A Field Collection Executive's job primarily involves collecting outstanding payments from clients at their locations . This includes visiting customers, negotiating repayment plans, and resolving payment issues. The role also involves maintaining accurate records of transactions and potentially handling loan collections. Key Responsibilities: Payment Collection: Visiting client locations to collect outstanding payments. Negotiation and Communication: Working with clients to establish payment plans and address discrepancies. Documentation: Maintaining accurate records of transactions and communications. Loan Recovery: Potential involvement in loan recovery efforts, depending on the specific role. Relationship Building: Developing and maintaining strong relationships with clients. Problem Solving: Resolving payment issues and addressing client concerns.
Posted 1 month ago
2 - 5 years
1 - 3 Lacs
Kanpur, Lucknow, Delhi / NCR
Work from Office
Responsibilities: Manage debt recovery through field collections Implement credit collection strategies Oversee loan recoveries Collect overdue payments from customers Follow payment recovery process WhatsApp 9315987720
Posted 1 month ago
- 2 years
1 - 3 Lacs
Mohali, Chandigarh, Zirakpur
Work from Office
We are seeking diligent and professional Field Recovery Agents to join our team on behalf of leading banks. The primary responsibility of this role is to recover overdue payments and resolve delinquent accounts. Perks and benefits conveyance allowance will be given.
Posted 1 month ago
2 - 7 years
8 - 13 Lacs
Surat
Work from Office
The role holder is responsible for meeting the target assigned for the portfolio and vendor managed. Key responsibilities include achievement of set targets along with 100% process adherence. Collection Manager/ Agency Manager to ensure that the vendor adheres to the regulatory norms & process requirements which have been communicated as a part of COC/ agreement during empanelment. Ensure 100% allocation of the portfolio allocated for field coverage & payment follow up Ensure adequate workforce is deployed by the vendor for field coverage of accounts allocated across pin codes/ geographies Field workforce has to be DRA Certified as per regulatory norms All resources managing YBL portfolio have to have valid YBL ID cards & receipt books issued All payments collected on field to be deposited/ applied within the TAT Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved Timely submission of used receipts & ensuring payment application within the approved TAT. Receipt reconciliation to be done within the approved cut off date Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate Field follow up to be updated in DCR & trails to be sent to Central Team for updation in V+ for all cases referred/ allocated Communication on pickups for accounts where pickups have been generated Ensure vendor payouts are timely raised & commission is subsequently paid to vendors Agency to operate within the regulatory framework with 100% compliance of regulatory norms Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate Ensure regular exchange with agency proprietor on key deliverables & process norms on any variance/ process gap Ensure quality resources are hired & deployed by agency proprietor on YBL portfolio Ensure regular agency visits & review with field team Ensure there is no financial/ non-financial exchange with any third party (customer/ agency resources etc) All communication to the agencies to be sent only on registered email id Ensure all customer interactions are updated in DCR for future reference Ensure all customer issues involving judicial bodies are highlighted to all internal stake holders (Legal/ Compliance) Ensure rightful representation of the Bank in any customer/ third party interaction Timely closure of receipt reconciliation & providing confirmation on data destruction Minimum Qualification : Bachelors degree in any field Master’s degree preferred Experience : Minimum of 2 years of work experience in collections
Posted 1 month ago
2 - 6 years
1 - 4 Lacs
Kanpur, Lucknow, Mathura
Work from Office
Role & responsibilities Responsibilities: Conduct field visits to customers with overdue payments to ensure timely recovery. Follow up with defaulting customers and negotiate repayment plans or settlements. Educate customers about payment schedules, overdue charges, and settlement options. Identify and resolve customer disputes to improve repayment rates. Encourage customers to use digital payment methods for ease of transaction. Track and locate absconding or unresponsive customers using field intelligence. Coordinate with repo agents and legal teams for vehicle seizure in extreme cases Maintain and update daily collection reports, payment records, and field visit logs. Preferred candidate profile 2+ years in field collections, loan recovery, share cv-priya@avaniconsulting.com Whatshape-9572355460 Job Location-Delhi/Agra/Mathura/Lucknow/Kanpur/Aligarh
Posted 1 month ago
2 - 5 years
2 - 3 Lacs
Nasik, Satna, Mumbai (All Areas)
Work from Office
Role & responsibilities 2+ years experience in collections management for Used Commercial Vehicle loans. Strong knowledge of bucket management, credit collection, debt collection, debt recovery. Proven track record of achieving collection targets and improving debt recovery rates. Knowledge of debt collection laws and regulations. Ensure timely payment from customers to maintain a healthy collection flow.
Posted 1 month ago
2 - 4 years
2 - 3 Lacs
Ludhiana, Dhar
Work from Office
Role & responsibilities 2+ years experience in collections management in Loan Against Property (LAP)/ Mortgage. Strong knowledge of bucket management, field collection, debt collection, debt recovery. Proven track record of achieving collection targets and improving debt recovery rates. Knowledge of debt collection laws and regulations. Conduct regular follow-ups with customers to ensure timely payment of dues.
Posted 1 month ago
2 - 6 years
1 - 3 Lacs
Lucknow, Mathura, Delhi / NCR
Work from Office
Role & responsibilities • Conduct field visits to customers with overdue payments to ensure timely recovery. • Follow up with defaulting customers and negotiate repayment plans or settlements. • Educate customers about payment schedules, overdue charges, and settlement options. • Identify and resolve customer disputes to improve repayment rates. • Encourage customers to use digital payment methods for ease of transaction. • Track and locate absconding or unresponsive customers using field intelligence. • Coordinate with repo agents and legal teams for vehicle seizure in extreme cases • Maintain and update daily collection reports, payment records, and field visit logs. 2 wheeler DL is mandatory For more details send me your updated resume at aanchal@avaniconsulting.com Or What's app-9917283370 Regards, HR Executive Aanchal Chowdhury
Posted 1 month ago
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