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3.0 - 6.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Company Summary "First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First Americans business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst Indias Best Companies To Work For 2023: Listed amongst the Top 100 by Great Place To Work India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Specialized Business helps homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals close transactions. Specialized Business Functions, services Direct, Agency customers and Third-Party affiliates in the areas of Escrow, Settlement, Closing, Funding and Title Services. Job Summary Escrow Assistant provide support to the NCS Office by assisting with escrow related processes and specific office language, while adhering to standard operating procedures and company policies. Job Description/Essential Functions The National Escrow Assistant Team (NEAT) is comprised of elite team members of GOST Specialized Services. After completion of training, the following are processes in which the Escrow Assistant will be able to perform at the time of assignment to an office: CORE PROCESSES: OPEN ORDER PROCESS PSA: DATA ENTRY PSA: TIMELINE LEAPFROG DOCUMENT UPLOAD FEE ENTRY (MISC DISBURSEMENTS) SETTLEMENT STATEMENT FEE ENTRY WIRE VERIFICATION (DOMESTIC) WIRE SET UP (DOMESTIC AND INTERNATIONAL) FEDEX LABEL NEXT LEVEL PROCESSES (available training prior to or after deployment to an office) RECEIPT INCOMING WIRES IBA PROCESS TASKING CHECK CUTTING REQUESTS TASKING PAYOFF REQUESTS INVOICING 1099-S PROCESS DQM ERRORS REMEDIATION SIMPLIFILE E-RECORDING RECORDING RECONCILIATION TRIAL BALANCE AUDIT AND REMEDIATION PROCESS Knowledge and Skills/Technology Used Strong customer service Attention to detail Critical thinking Problem solving skills Excellent verbal and written communication Ability to organize and prioritize submitter requests Knowledge and experience with FAST/ClarityFirst applications Knowledge and experience with Microsoft Office and Teams Education/Experience High School diploma or equivalent College or University studies is a plus Banking and/or accounting experience is a plus Prior experience in the Title and/or Escrow industry preferred but not required.
Posted 1 week ago
2.0 - 5.0 years
2 - 5 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Shipping Clerk Fishers, IN, United States Play Video Job Info Why First Advantage Apply We are seeking an Shipping Clerk in Fishers, IN. This is an on-site work position, and individual will be required to report into our Fishers office. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What Youll Do: Under direct supervision, the Shipping Clerk handles the back-end processes that support the NSC in the scanning and shipment of drug testing supplies. This role processes the daily shipments of chain of custody forms (COC) for donors to utilize when going to a clinic for testing. All chain of custody forms must be managed in a timely manner and completed by the end of each business day. Strong data entry, organization and office skills to support company goals and priorities are all key components of this role The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Starting wage of $19 per hour or approximately $39,520 USD annually. Location: Position is based in our Fishers, IN office. Hours: Monday Friday, 9:00am 5:30pm ET (40-hour work week) Responsibilities: Responsible for all daily shipments for the NSC via FedEx, UPS or other carrier. Average daily packages shipped by the NSC Support Team ranges from 125 200 packages a day. Will pull appropriate customer specific Chain of Custody form for clients to ship out for candidate testing necessary to ensure proper result reporting to correct customer. Data enter shipping information along with billing info (shipping account or client account) into database to produce shipping label so packages can be properly billed out to proper entity and shipped accordingly. Responsible for maintaining appropriate supply of shipping materials as well as drug testing and fingerprint supplies. What You May Need to be Successful: High School Diploma or GED Required. A minimum of 6-12 months in a clerk, or shipping role preferred. Computer and data entry skills are required for database entry. Organizational ability and attention to detail are a must Ability to work with minimal supervision, highly organized detail-oriented Must be able to work in a time sensitive role Demonstrated ability to multi-task and willingness to do tasks as assigned, as the workflow deems necessary. Must demonstrate a customer and team focus. Physical Requirements: This role is largely sedentary in nature and involves sitting for long periods of time. The role requires the ability to hear and talk as well as to see data and adjust visual focus for computer and paper tasks, read, type, lift and/or carry equipment and files up to 20 pounds, walk, bend or stand as necessary. What Are You Waiting For? Apply Today! You have learned a little about us today we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary for this position is approximately $19.00 USD per hour. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
Chennai
Work from Office
Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills
Posted 1 week ago
1.0 - 5.0 years
13 - 14 Lacs
Chennai
Work from Office
Responsible for developing, optimize, and maintaining business intelligence and data warehouse systems, ensuring secure, efficient data storage and retrieval, enabling self-service data exploration, and supporting stakeholders with insightful reporting and analysis. 1. Support the development and maintenance of business intelligence and analytics systems to support data-driven decision-making. 2. Implement of business intelligence and analytics systems, ensuring alignment with business requirements. 3. Design and optimize data warehouse architecture to support efficient storage and retrieval of large datasets. 4. Enable self-service data exploration capabilities for users to analyze and visualize data independently. 5. Develop reporting and analysis applications to generate insights from data for business stakeholders. 6. Design and implement data models to organize and structure data for analytical purposes. 7. Implement data security and federation strategies to ensure the confidentiality and integrity of sensitive information. 8. Optimize business intelligence production processes and adopt best practices to enhance efficiency and reliability. 9. Assist in training and support to users on business intelligence tools and applications. 10. Collaborate and maintain relationships with vendors and oversee project management activities to ensure timely and successful implementation of business intelligence solutions. Education: Bachelors degree or equivalent in Computer Science, MIS, Mathematics, Statistics, or similar discipline. Masters degree or PhD preferred. Relevant work experience in data engineering based on the following number of years: Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Analytical Skills Accuracy & Attention to Detail Numerical Skills Planning & Organizing Skills Presentation Skills Data Modeling and Database Design ETL (Extract, Transform, Load) Skills Programming Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the worlds largest express transportation companies and has consistently been selected as one of the top 10 World s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970 s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today s global marketplace.
Posted 1 week ago
5.0 - 8.0 years
7 - 8 Lacs
Chennai
Work from Office
Procure to Pay; Process Management, Process Excellence, Process documentation, Process design. What you will do Oversee and manage the Procure-to-Pay (P2P) process, ensuring accuracy, compliance, and timely execution of transactions. Drive process excellence by identifying opportunities for improvement and implementing best practices across accounting operations. Lead the design, documentation, and standardization of accounting processes to enhance efficiency and internal controls. Act as a technical expert in accounting and controls, providing guidance on complex and specialized financial matters. Support management with the analysis, interpretation, and application of financial data to aid strategic decision-making. Ensure compliance with internal policies, external regulations, and audit requirements through robust process management. Collaborate cross-functionally to develop and implement control frameworks that mitigate financial and operational risks. Lead or support projects and initiatives by applying deep subject matter expertise in accounting and financial controls. Monitor and evaluate the effectiveness of existing processes, recommending and executing continuous improvement initiatives. Serve as a key liaison with internal and external auditors, ensuring timely and accurate responses to audit requests. You will be a great fit if you Have an education in Bachelor s in Business or Finance Experience in multinational environments or BPOs (5+ years exp) with an overall experience of 7 to 8 years. Strong stakeholder engagement and strategic planning. ERP knowledge preferred (Oracle) Six Sigma - Yellow belt Acccuracy & Attention to Detail;Written & Verbal Communication Skills;Planning & Organizing Skills;Project Management Skills;Analytical Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the worlds largest express transportation companies and has consistently been selected as one of the top 10 World s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970 s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today s global marketplace.
Posted 1 week ago
10.0 - 12.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Field Sales; Sales Calls; Customer Acquisition & Retention; Pre-Sales; Customer Proposal Creation; Pricing Proposal; Account Activation; Post-Sales; Competition Monitoring What will you do: Lead and manage all field sales activities within the assigned district to meet and exceed revenue targets. Conduct regular sales calls with prospective and existing customers to drive business growth and maintain strong relationships. Drive customer acquisition and retention strategies by identifying new business opportunities and ensuring customer satisfaction. Collaborate with internal teams during the pre-sales phase to assess client needs and align solutions effectively. Create tailored customer proposals and pricing plans to present compelling value propositions and close deals efficiently. Oversee and manage account activation processes, ensuring smooth onboarding and compliance with company standards. Provide consistent post-sales support to maintain customer engagement, resolve issues, and encourage repeat business. Continuously monitor competitor activities and market trends to identify threats and develop strategic responses. Utilize strong influencing, negotiation, and persuasion skills to close deals and foster long-term partnerships. Demonstrate excellent written and verbal communication and networking skills to effectively represent the brand and expand client base. You will be a great fit if you: Relevant experience in Direct sales with a total experience of 10-12 years. Expected industry experience in logistics / courier at least for 4 to 5 years. Team Handling experience. Excellent Communication Networking skills Presentation Skills;Influencing & Persuasion Skills;Negotiation Skills;Written & Verbal Communication Skills;Networking Skills
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Surat
Work from Office
Grade : 5 Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service Education, Experience & Skills: 1. Min 12th, Graduates will be preferred 2. Industry experience required 3. Basic computer skills (excel, word). Grade : 5 Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Education, Experience & Skills: 1. Min 12th, Graduates will be preferred 2. Industry experience required 3. Basic computer skills (excel, word). Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills
Posted 2 weeks ago
0.0 - 4.0 years
2 - 6 Lacs
Pune
Work from Office
Enterprise Local Sales; Coverage for Local EG & ER Facilities; Sales Calls; Customer Acquisition & Retention; Pre-Sales; Customer Proposal Creation; Pricing Proposal; Account Activation; Post-Sales; Customer Reporting; Competition Monitoring; CBR; Cross functional Alignment Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of divisional and corporate goals. Participates/leads in the design, development and implementation of processes within area of expertise. Business Acumen ; Influencing & Persuasion Skills ,Negotiation Skills ,Networking Skills ,Presentation Skills ,Written & Verbal Communication Skills Language: Proficiency in English
Posted 2 weeks ago
5.0 - 10.0 years
0 - 2 Lacs
Hyderabad
Work from Office
SUMMARY Job Title: UV Printing Machine Technician Job Summary: We are seeking a skilled UV Printing Machine Technician with a minimum of 5 years of hands-on experience in the Gulf region . The ideal candidate will have a strong background in operating and maintaining UV printing equipment and a solid understanding of graphic design principles. Practical experience is valued more than formal qualifications. Key Responsibilities: Operate and maintain UV printing machines with precision. Troubleshoot and resolve mechanical and printing-related issues. Collaborate with the design team to ensure high-quality output. Execute printing tasks for various materials as per design requirements. Ensure timely delivery and quality standards are consistently met. Requirements Minimum 5 years of Gulf experience in UV printing or related field (mandatory). Strong understanding of graphic design principles. Hands - on experience with UV printing technology and equipment. Experience preferred over formal degrees. Ability to work independently and meet tight deadlines. Benefits Accommodation provided. Weekly working hours: 78 hours. Weekly day off: 1 day. Languages required: English and Arabic. Salary: Based on experience and qualifications.
Posted 2 weeks ago
2.0 - 4.0 years
12 - 14 Lacs
Hyderabad
Work from Office
Responsible for collaborating with advisors to define solution designs, developing scalable and high-performing code, ensuring code quality and security, leading code reviews, managing priorities, facilitating cross-team communication, acting as a demo content owner, mentoring junior developers, and supporting leadership and vendor teams. 1. Collaborate with Full Stack Developer Advisors to breakdown epics into capability and business features, define the solution designs, iterate with domain and other solution architects, and help guide application architects for Program Level decomposition and robust architectures. 2. Write and implement scalable, resilient, and high-performing code and microservices solutions. 3. Ensure quality, performance, and security of code and developed solutions. 4. Drive code reviews, provide constructive feedback, and enforce best development practices. 5. Manage and triage competing priorities appropriately and provide effective status updates (incl. issue escalations) to the executive leadership team. 6. Act as owner of software demo content and acceptances. 7. Facilitate communication and problem-solving in large cross-group development efforts across multiple development teams and business owners. 8. Articulate needs clearly to onsite and offshore vendor teams. 9. Act as back-up for development lead in their absence. 10. Mentor and train junior developers and ensure proper knowledge and practice transfer across development teams. Education: Bachelors degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Relevant work experience in both front-end and back-end application design and development based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications: Pay Transparency: Pay: Additional Details:
Posted 2 weeks ago
5.0 - 10.0 years
50 - 55 Lacs
Mumbai
Work from Office
Responsible for developing and implementing marketing strategies aimed at increasing market share and profitability across our business. You will conduct thorough market research to identify strategic growth opportunities and drive new business initiatives. Your role will involve designing and executing marketing campaigns tailored to acquire new prospects and nurture existing customer relationships. Grade - 15 What your main responsibilities are: Establish, develop, and implement regional to local marketing strategies to increase market share and profitability across FedEx business. Conduct market research and drive strategic growth and new business opportunities. Design and develop a strong value proposition and customer experience to meet our distinctive business demand across targeted segments. Plan and execute marketing campaigns to acquire new prospect, which include nurture to retain our existing customer base. Responsible for resourceful planning, managing, reporting, and coordinating projects/initiatives to implement changes in accordance with market priorities. Develop and manage marketing budgets for the country, ensuring efficient use of resources and investment. What are we looking for : Minimum Education Bachelors Degree in Marketing with major in marketing research or strategic marketing, Finance/Economics, Engineering or related analytical fields. Minimum Experience Five (5) years of work experience 5 in strategic marketing planning within a regional setting. Knowledge, Skills and Abilities Excellent verbal and written communication skills for effective interaction with internal teams, external partners, and stakeholders. Ability to adapt to changing market conditions and implement strategies that respond to evolving business needs. Keep abreast on industry and market trends, preferable someone with extensive experience in e-commerce, air freight and international logistics. Demonstrated strong creativity in developing unique and effective marketing campaign. Strong analytical ability, demonstrating a deep understanding of business acumen and the strategic thinking required to drive substantial growth in market share. Proven experience in building and leading high-performing team.
Posted 2 weeks ago
3.0 - 11.0 years
25 - 30 Lacs
Chennai
Work from Office
Product Vision - Support Product Manager and contribute to the defining and creation of product vision, goals, roadmaps which is crucial in communicating product s big picture and creating business value. Stakeholder Liaison - Collaborate with business owners and product users to understand and anticipate needs / wants which is translated into product requirements and enhancements. Product and Development Liaison - Act as the bridge in connecting product manager s big picture goals and strategies with the working team to ensure accurate interpretation and prioritization of product requirements. Product Development - Oversee and monitor the stages of product creation which may include design, development, implementation, maintenance to ensure product functionalities are delivered at cost and reliably. Iteration Planning - Lead in iteration planning with the team and coordinate dependencies with other Product Owners to ensure alignment between the team and iteration goals. Team Backlog Management - Manage and prioritize user stories in the team backlog based on prioritized features from Program Backlog and according to the Program Increment objectives. User Stories - Develop user stories with team members and ensure completed stories are reviewed and accepted as increments according to their acceptance criteria. Iteration Review - Lead iteration reviews and team demonstrations with stakeholders to acquire critical feedback for the team to adapt and deliver great products. Key Responsibilities Serve as the voice of the customer and business for the customs clearance application. Own and manage the product backlog , ensuring it is visible, transparent, and prioritized based on business value. Collaborate with cross-functional agile teams (developers, QA, UX, compliance, operations) to deliver high-quality product increments. Translate complex regulatory and operational requirements into clear user stories and acceptance criteria. Work closely with customs authorities, brokers, and internal compliance teams to ensure the application meets evolving APAC regulatory standards. Lead sprint planning, reviews, and retrospectives , and actively participate in daily stand-ups. Monitor product performance using KPIs such as clearance time, error rates, and user satisfaction. Act as a subject matter expert on customs clearance processes and digital transformation best practices. Features Decomposition, Stories Build up, Stories decomposition, User Experience Mapping Planning & Organizing Skills; Influencing & Persuasion Skills; Interpersonal Skills; Project Management Skills; Presentation Skills
Posted 2 weeks ago
10.0 - 12.0 years
13 - 18 Lacs
Mumbai
Work from Office
This candidate will initiate, develop and manage FedEx Communications agenda/program with the primary focus on media relations, leadership visibility and communications, social media and content strategy, issues and crisis management, and community relations; provide strategic counsel to support the regional business and communications objectives; advise on a variety of issues across the operational spectrum of the market; liaise, communicate and provide support to build FedEx reputation internally and externally. Grade 15 What will you do : Develop and Lead communications programs across diverse Middle East, Indian Subcontinent and Sub Saharan Africa Market C oaching and mentoring a team of communications professionals and adhere to communication policies and procedures in order to build a high performing and motivated workgroup to meet departmental and business objectives. Work with senior leaders to initiate, develop, and manage execute leadership visibility program in relation to the market; develop leadership communications and executing through various communications channels. Initiate, develop, manage and execute a variety of programs to increase reputation in earned and social media to drive online and earned share of voice and reputation. Media relations : Initiate, develop, manage and execute a variety of external communications program in the responsible region/country; identify and facilitate speaking platforms for senior executives; prepare speeches, presentations and briefing materials. I dentifying, developing and implementing issues and crisis communications to ensure all external critical issues are handled appropriately to minimize risks to the company s reputation Initiate and develop relationships with regional non-profit organizations, community audiences; support regional CSR activities and ensure that they are aligned with business objectives. Provide and facilitate strategic advice and counsel leadership team; provide media coaching and facilitate training in order to ensure consistent and effective public representation of FedEx. Manage all Internal Communications for Regional Leadership Managing agency network and driving the agency to support the business priorities You will be a good fit if you have : Bachelor s degree in Communications is preferred. Experience: Minimum of 10 - 12 years in Corporate Communications with proven results in developing and leading communications programs across diverse Asia Pacific markets, Excellent writing skills, social and digital experience, able to use analytics to refine communications strategies and tactics.
Posted 2 weeks ago
2.0 - 13.0 years
3 Lacs
Bengaluru
Work from Office
FedEx Express is looking for Operations Support Agent to join our dynamic team and embark on a rewarding career journey Assist in daily operational workflows and issue resolution Ensure documentation, tracking, and compliance protocols Coordinate with other departments to resolve requests Support team productivity and service targets
Posted 2 weeks ago
0.0 - 5.0 years
3 Lacs
Bengaluru
Work from Office
FedEx Express is looking for Operations Support Agent-Associate to join our dynamic team and embark on a rewarding career journey Perform back-office operations and customer request handling Escalate issues as per SOP and ensure timely resolution Update internal systems and maintain documentation Contribute to continuous process improvements
Posted 2 weeks ago
3.0 - 7.0 years
3 Lacs
Mumbai
Work from Office
Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution Grade : 7 "" Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Analytical thinking, Ownership, accountability, Team Player, Leading by Example Interpersonal Skills;Written & Verbal Communication Skills;Team Working Skills;Microsoft Office & PC Skills;Problem Solving Skills
Posted 2 weeks ago
4.0 - 8.0 years
25 - 30 Lacs
Hyderabad
Work from Office
Responsible for collaborating with advisors to define solution designs, developing scalable and high-performing code, ensuring code quality and security, leading code reviews, managing priorities, facilitating cross-team communication, acting as a demo content owner, mentoring junior developers, and supporting leadership and vendor teams. 1. Collaborate with Full Stack Developer Advisors to breakdown epics into capability and business features, define the solution designs, iterate with domain and other solution architects, and help guide application architects for Program Level decomposition and robust architectures. 2. Write and implement scalable, resilient, and high-performing code and microservices solutions. 3. Ensure quality, performance, and security of code and developed solutions. 4. Drive code reviews, provide constructive feedback, and enforce best development practices. 5. Manage and triage competing priorities appropriately and provide effective status updates (incl. issue escalations) to the executive leadership team. 6. Act as owner of software demo content and acceptances. 7. Facilitate communication and problem-solving in large cross-group development efforts across multiple development teams and business owners. 8. Articulate needs clearly to onsite and offshore vendor teams. 9. Act as back-up for development lead in their absence. 10. Mentor and train junior developers and ensure proper knowledge and practice transfer across development teams. Education: Bachelors degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Relevant work experience in both front-end and back-end application design and development based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications: Pay Transparency: Pay: Additional Details:
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Ramp/ Air Operations (P&P and Audits); Hub Operations; Handling; Handling (Ground Ops); Aircraft Handling; Safe Onloading & Offloading of Vehicles & ULDs; Scanning & Sorting of Packages; Supporting Administration as Required; Security Screening as Required; General Logistics; Payment Industry Services Logistics; Ancillary Services Responsible for the completion of specific operational activities at station or hub locations which may include sort activities, driving and location based tracking and reporting. Accuracy & Attention to Detail;Planning & Organizing Skills;Problem Solving Skills;Team Working Skills
Posted 2 weeks ago
10.0 - 15.0 years
35 - 40 Lacs
Bengaluru
Work from Office
We are seeking a highly skilled and strategic RPA Manager to lead the automation initiatives within our organization. This role is pivotal in driving efficiency, optimizing business processes, and scaling automation capabilities to enhance operational effectiveness. The ideal candidate will have a deep understanding of RPA technologies, process automation strategies, and change management, with the ability to align automation goals with overall business objectives. Grade - 15 What your main responsibilities are: Develop and execute a comprehensive RPA strategy , aligning with organizational goals and business priorities. Lead the design, development, and deployment of RPA solutions to automate complex business processes. Oversee the end-to-end RPA lifecycle , including process assessment, development, implementation, and monitoring. Identify automation opportunities, evaluate feasibility, and create a roadmap for scaling automation initiatives across departments. Manage and mentor a team of RPA developers, analysts, and automation specialists , ensuring best practices and industry standards are followed. Collaborate with business stakeholders, IT teams, and process owners to identify key automation use cases and deliver impactful solutions. Ensure seamless integration of RPA tools with existing enterprise systems and digital transformation initiatives. Establish governance frameworks , security protocols, and compliance guidelines for RPA deployments. Monitor RPA performance, measure ROI, and drive continuous improvement to maximize efficiency and cost savings. Stay updated with industry trends, emerging technologies, and best practices in automation and AI-driven solutions. What we are looking for Bachelor s or Master s degree in Computer Science, Engineering, Business, or a related field. 10 years of experience in RPA, process automation, or digital transformation roles, with at least 3 years in a managerial capacity. Strong expertise in leading RPA platforms such as UiPath, Automation Anywhere, Blue Prism, or Power Automate.
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Mumbai
Work from Office
Responsible for conducting data analysis to extract actionable insights, exploring datasets to uncover patterns and anomalies, analyzing historical data for trend identification and forecasting, investigating data discrepancies, providing user training and support on data analysis tools, communicating findings through compelling visualizations, supporting data projects, and ensuring data accuracy and integrity. Grade - T5 What your main responsibilities are: 1. Conduct data analysis to extract actionable insights and drive decision-making. 2. Explore and visualize datasets to uncover patterns, trends, and anomalies. 3. Analyze historical data to identify trends and develop forecasts for future performance. 4. Investigate and identify root causes of issues or discrepancies in data. 5. Provide training and support to users on data analysis tools and techniques. 6. Communicate findings and insights through compelling data visualizations and narratives. 7. Support data-related projects by providing analytical expertise and insights. 8. Ensure data accuracy, completeness, and integrity through quality assurance processes. What we are looking for Education: Bachelors degree or equivalent in Computer Science, MIS, Mathematics, Statistics, or similar discipline. Masters degree or PhD preferred. Relevant work experience as in data analysis based on the following number of years: Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Analytical Skills Accuracy & Attention to Detail Numerical Skills Planning & Organizing Skills Presentation Skills Statistical Knowledge Data Modeling and Visualization Skills
Posted 2 weeks ago
0.0 - 8.0 years
2 - 10 Lacs
Mumbai
Work from Office
Clearance & Brokerage Operations; Brokerage Admin Services; Clearance Customer Service; Cage Handling; Export Controls; Customer Services; Clearance Regulatory; Clearance Admin Inbound/ Outbound; Clearance Admin; Customer Service Grade : 5 "" Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Numerical Skills;Written & Verbal Communication Skills
Posted 2 weeks ago
5.0 - 6.0 years
15 - 16 Lacs
Kolkata
Work from Office
Enterprise Regional - National Sales; National Account Strategy Development & Implementation; Sales Calls; Customer Acquisition & Retention; Pre-Sales; Customer Proposal Creation; Pricing Proposal; Account Activation; Post-Sales; Competition Monitoring Who we are At FedEx, moving the world doesnt only mean delivering for our customers around the globe. Moving the world is also about creating whats next. Team FedEx is 500,000+ people strong and present around the world. The work we all do comes down to one purpose: Provide our customers with outstanding experiences as we connect the world to whats next. This isnt a place to get just a job. Here, you get a career for life. It s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results for our customers, for our people and for the planet. Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence. Our Values We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results. With one FedEx culture, we: Take care of each other | Commit to do good | Own outstanding | Drive business results | Create whats next Awards FedEx has consistently ranked among the top 20 in the Worlds Most Admired Companies report, published in FORTUNE magazine, since 2001 Ethisphere named FedEx as one of Worlds Most Ethical Companies in 2023 What you will be doing: The National Account Executive will be responsible for a) Represent FedEx to current and potential customers through face-to-face and digital interactions as part of the sales process. b) Achieve sales targets by effectively executing large account sales strategies. c) Design and implement account strategies to grow large corporate accounts. d) Design and deliver sales presentations to engage customers, promote products or services. e) Focus on customer acquisition and retention to drive business growth. f) Lead pre-sales activities, including understanding customer needs and creating proposals. g) Generate customer proposals and pricing proposals tailored to meet specific requirements. h) Ensure seamless account activation processes for new customers. i) Provide post-sales support to maintain customer satisfaction and loyalty. j) Monitor competitors activities and market trends to stay competitive in the industry. You will be a great fit if you have: a) Minimum Education Graduation (Post Graduate also can apply) b) Minimum Experience: 5 yrs in B2B enterprise sales, (Logistics Preferable ) sales (Other industry Candidate can also apply if fits other criteria) c) Knowledge, Skills, and Abilities Strong presentation skills Proven expertise in influencing, persuading, negotiating and decision making Strong in written & verbal communication Knowledge and skill to handle key and large customer accounts across South and East India Comfortable networking with anyone What you can expect : 1. Attractive remuneration package 2. Spread your wings and take ownership of your career with opportunities to advance through a. internal promotions, b. job rotations, c. training, d. leadership programs e. cross-functional projects. 3. 24/7 access to our learning platforms to support you in becoming who you want to be 4. Health & wellness, employee assistance, and rewards and recognition programs 5. Special employee discounts on shipping, travel, and more Our Commitment to Equal Opportunities Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities. Interested in joining Team FedEx? At FedEx, you have a role to play and it s about coming up with smart solutions, remaining resilient in the face of setbacks, going above and beyond to get the job done. And whether you re a business leader or delivery driver, you ll be empowered to take responsibility and overcome each challenge in your own way. If this role and working environment sound like a place you can thrive in, apply today and let s create what s next together. Presentation Skills;Influencing & Persuasion Skills;Negotiation Skills;Written & Verbal Communication Skills;Networking Skills
Posted 2 weeks ago
2.0 - 11.0 years
4 - 5 Lacs
Mumbai
Work from Office
Inside Sales; Sales Outbound Calls; Find; Grow & Keep Customers; Lead Generation; Pricing Proposal; Account Activation; General Account Management; iSell Reporting Job Summary Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Influencing & Persuasion Skills;Written & Verbal Communication Skills;Team Working Skills;Interpersonal Skills;Microsoft Office & PC Skills
Posted 2 weeks ago
0.0 - 5.0 years
2 - 7 Lacs
Mumbai
Work from Office
Inside Sales; Sales Outbound Calls; Find; Grow & Keep Customers; Lead Generation; Pricing Proposal; Account Activation; General Account Management; iSell Reporting "" Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Influencing & Persuasion Skills;Written & Verbal Communication Skills;Team Working Skills;Interpersonal Skills;Microsoft Office & PC Skills
Posted 2 weeks ago
5.0 - 6.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Ship to Collect (STC); GCI; Credit & Collections; Disputes; Cash Applications; Billing What will you do: Supports manager by taking supervisory responsibility for day-to-day coordination of team activities. Ensuring that processes and procedures are completed promptly and consistently and that team activities are in line with company goals and regulatory requirements. Provides regular updates on team performance for management/stakeholder reporting. Actively assesses team member performance and provides constructive feedback for improvement via coaching & mentoring. Identifies opportunities to simplify & standardise processes to bring in efficiency and productivity improvements. Motivates team to take initiative and continuously improve and up-skill themselves You will be a great fit if you: Have relevant experience in Accounts Payable, Billing and Ship to collect for atleast 5 to 6 years in the domain and an overall experience of 7 to 8 years. People/Team Management skills Accuracy & Attention to Detail Microsoft Office & PC Skills Numerical Skills Leadership Skills Written & Verbal Communication Skills Accuracy & Attention to Detail;Microsoft Office & PC Skills;Numerical Skills;Leadership Skills;Written & Verbal Communication Skills
Posted 2 weeks ago
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