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First American
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Escrow Assistant

Escrow Assistant

First American

3 - 6 years

4 - 5 Lacs

Bengaluru

Posted:7 hours ago| Platform:

Apply

Skills Required

remediation fedex Reconciliation Standard operating procedures Back office Manager Technology Customer service MS Office Data entry Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Company Summary "First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First Americans business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst Indias Best Companies To Work For 2023: Listed amongst the Top 100 by Great Place To Work India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Specialized Business helps homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals close transactions. Specialized Business Functions, services Direct, Agency customers and Third-Party affiliates in the areas of Escrow, Settlement, Closing, Funding and Title Services.

Job Summary

Escrow Assistant provide support to the NCS Office by assisting with escrow related processes and specific office
language, while adhering to standard operating procedures and company policies.
Job Description/Essential Functions
The National Escrow Assistant Team (NEAT) is comprised of elite team members of GOST Specialized
Services. After completion of training, the following are processes in which the Escrow Assistant will be
able to perform at the time of assignment to an office:
CORE PROCESSES:
OPEN ORDER PROCESS
PSA: DATA ENTRY
PSA: TIMELINE
LEAPFROG
DOCUMENT UPLOAD
FEE ENTRY (MISC DISBURSEMENTS)
SETTLEMENT STATEMENT FEE ENTRY
WIRE VERIFICATION (DOMESTIC)
WIRE SET UP (DOMESTIC AND INTERNATIONAL)
FEDEX LABEL
NEXT LEVEL PROCESSES
(available training prior to or after deployment to an office)
RECEIPT INCOMING WIRES
IBA PROCESS
TASKING CHECK CUTTING REQUESTS
TASKING PAYOFF REQUESTS
INVOICING
1099-S PROCESS
DQM ERRORS REMEDIATION
SIMPLIFILE E-RECORDING
RECORDING RECONCILIATION
TRIAL BALANCE AUDIT AND REMEDIATION PROCESS
Knowledge and Skills/Technology Used
Strong customer service
Attention to detail
Critical thinking
Problem solving skills
Excellent verbal and written communication
Ability to organize and prioritize submitter requests
Knowledge and experience with FAST/ClarityFirst applications
Knowledge and experience with Microsoft Office and Teams
Education/Experience
High School diploma or equivalent
College or University studies is a plus
Banking and/or accounting experience is a plus
Prior experience in the Title and/or Escrow industry preferred but not required.

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First American

Financial Services / Title Insurance

Santa Ana

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Escrow Assistant