F&B Executive

Job Title:

F&B Executive

Location: Indore

About the Role:

As an F&B Executive at our outlet, you will support the store manager in ensuring smooth operations, consistent brand standards, and a delightful customer experience.

You will help supervise day-to-day activities, maintain quality and hygiene, manage inventory, and ensure the team follows the brand’s service protocols.

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Key Responsibilities:

-Oversee daily store operations to ensure adherence to brand standards and service protocols

-Supervise and support service staff and baristas to deliver prompt, friendly, and professional service

-Monitor product presentation, taste, and portioning in line with franchise guidelines

-Manage guest queries, handle complaints courteously, and ensure positive guest experiences

-Assist in stock control: monitor inventory levels, track wastage, and coordinate with suppliers as per franchise SOPs

-Ensure store cleanliness, hygiene, and safety standards are maintained consistently

-Train and onboard new team members on brand values, menu knowledge, and service processes

-Support the store manager in achieving sales targets, preparing daily reports, and implementing local marketing activities

-Coordinate with the franchisor for audits, new product launches, and compliance updates

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Qualifications & Skills:

✔ Bachelor’s degree / diploma in Hotel Management, Hospitality, or a related field preferred

✔ 1–2 years of experience in a café, quick-service restaurant, or franchise outlet

✔ Good understanding of customer service, product quality, and store operations

✔ Strong communication and interpersonal skills to engage with guests and team members

✔ Ability to follow brand guidelines and maintain consistency

✔ Organized, proactive, and problem-solving mindset

✔ Flexible to work in shifts, weekends, and holidays

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