F&B Event Sales Executive

The position at The Westin Chennai Velachery is a full-time non-management role that involves resolving guest calls, requests, and issues by contacting the appropriate departments such as Sales, Data Administration, and Accounting. Utilizing sales techniques to maximize revenue and enhance guest loyalty, including up-selling services. Identifying opportunities to offer complimentary gifts to guests as tokens of appreciation for their patronage, such as rewards points, show tickets, or gift certificates. Promoting the brand's image internally and externally and processing requests for redeeming Marriott Rewards points. Handling all reservation-related tasks received via phone, fax, or mail and inputting Marriott Rewards information accurately during guest reservations. Moreover, the responsibilities include answering, documenting, and addressing all guest inquiries, requests, and concerns in a professional manner. Performing general office tasks to support the Sales & Marketing department, including filing, email correspondence, typing, and faxing. Assisting in the training and motivation of employees, setting an example as a role model, and ensuring adherence to company policies and procedures. Maintaining a clean, professional appearance and keeping all proprietary information confidential while safeguarding company assets. Welcoming guests according to company standards, anticipating their needs, and expressing genuine appreciation. Communicating effectively with others, preparing written documents accurately, and demonstrating proper telephone etiquette. The ideal candidate for this position should possess a high school diploma or equivalent, along with at least 2 years of related work experience. While supervisory experience is not required, the candidate should exhibit strong interpersonal skills, the ability to work collaboratively, and a commitment to upholding quality standards. Physical requirements may include moving and lifting objects weighing up to 10 pounds without assistance. Additionally, the candidate should align with the core values of Marriott International, promoting diversity, inclusion, and a people-first culture. At The Westin, the brand's mission revolves around empowering guests to enhance their well-being during travel, enabling them to be their best selves. The brand seeks engaged and passionate associates to bring its unique wellness programming to life. Ideal candidates for The Westin are individuals who prioritize their well-being both on and off the property, embodying qualities such as passion, activity, optimism, and adventurous spirit. The brand fosters an environment where associates can excel, fulfill their purpose, collaborate with a global team, and strive towards personal growth and self-improvement.,