Executive Patient Relations

Vivid Diagnostic Centre, renowned for its NABL Accreditation and ISO 9001:2015 Certification, is seeking experienced and enthusiastic professionals to join our growing team. Vivid Diagnostic Centre is Kerala's trusted chain of diagnostic centres committed to delivering high-quality diagnostic services. With state-of-the-art facilities and a dedicated team, we uphold our mission to ensure accurate and timely diagnostics for better healthcare outcomes.

Job Title: Executive - Patient Relations

Job Role & Responsibilities:

• Greet and assist patients with a warm and professional approach.
• Handle patient inquiries and provide accurate information regarding diagnostic services.
• Coordinate patient appointments and ensure smooth registration and billing processes.
• Manage patient feedback and resolve concerns in a courteous manner.
• Collaborate with internal departments to ensure seamless patient experience.
• Maintain patient records and ensure compliance with healthcare standards.
• Support administrative and operational functions as required.

Eligibility Criteria:

• Educational Qualification: Bachelor’s Degree in any discipline.
• Experience: Freshers are welcome to apply. However, candidates with prior experience in patient handling in a Laboratory, Hospital, Medical Centre, or Diagnostic Centre will be preferred.
• Skills Required: Excellent communication and interpersonal skills, customer service orientation, ability to handle multiple tasks efficiently, and basic computer proficiency.

Why Join Us?

• Opportunity to work in a reputed and growing healthcare organization.
• Professional development and career growth opportunities.
• Supportive work environment with exposure to modern diagnostic healthcare services.

How to Apply:
Interested candidates may send their updated resume to careers@vividdiagnostics.com or contact +91 8111990820 for further details.

Join us and be a part of Kerala’s leading diagnostic centre, making a difference in patient care!

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Overtime pay
• Performance bonus

Education:

• Bachelor's (Required)

Experience:

• Patient / Customer Handling: 2 years (Required)

Location:

• Ernakulam, Kerala (Required)

Work Location: In person