450 End User Jobs - Page 2

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Microsoft Dynamics365 Cloud Admin. Experience1-3 Years.

Key Responsibilities :. Responsible for analysis, design & build of solutions in FICO with focus on Controlling and General Ledger. Assist Business Blueprint and define solutions leveraging best practices. Assist Functional Spec creation and work with Technical team of ABAP Developers. Engage with Technical Teams for Integration and Data Management for SAP Interfaces. Ensure stabilization of solution and continuous improvements. Prepare documentation and Train Key end users. Provide on-call support as needed. Provide timely, accurate, and complete responses to user inquiries. Maintain user procedures, process maps, training materials and documentation. Conduct user training. Coordinate user acceptance testing and quality assurance standards for all supported systems. Maintain discretion and confidentiality in all areas pertaining to data and proprietary info, both internal or customer specific. Architect and deliver SAP FICO solutions for global rollouts, upgrades, and transformations Integrate finance with SAP BTP, Fiori apps, and Embedded Analytics. Partner with ABAP teams for custom developments, enhancements, and third-party integrations. Collaborate with business leaders from Finance, MM, SD, PP, and PS to capture and convert requirements into scalable SAP designs. Manage project phasesconfiguration, SIT/UAT, cutover, go-live, and hypercare. Build internal accelerators, mentor consultants, and uplift delivery Candidate :. Experience 12+ years in SAP FICO with strong hands-on configuration and implementation background. S/4HANA Expertise In Greenfield/Brownfield rollouts, data migration, and innovations. Functional Areas FSCM, MBC, Financial Closing Cockpit, Fiori-based UI, Embedded Analytics. Methodologies Agile delivery, strong documentation, and stakeholder presentation Certifications :. SAP S/4HANA Finance/Management Accounting. SAP BTP Developer/Architect. SAP Group Reporting, Central Finance. SAP Analytics Cloud (SAC), ICMR. TOGAF / RISE / GROW with SAP. (ref:hirist.tech).

Skill required: Retirement Solutions - Retirement Planning Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Lead conversion design sessions with the client and produce design documents and mapping/transformation documents.Transitioning end to end DC 401(k), 403(b) retirement plans from prior service provider/recordkeeper to current service provider (current organization) which involved transfer of plan assets and participant records, conversion data files.Research, analyze and recommend data conversion strategies for complex retirement plans, analyze client data in the format it is received, identify data deficiencies, define remediation of deficiencies, and construct a statement of work that properly outlines the conversion process to reformat into data requirements.Manage and lead the migration and testing of static data and transaction data for the plan conversion.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for Working knowledge of Microsoft Access, Excel, SQL and other ETL tools is required.Demonstrated aptitude in data, metrics, analysis and trends and applied knowledge of measurement, statistics and program evaluation.Basic level of understanding of the proprietary systems, administration services, and the related data services.Basic knowledge of conversion reconciliation methodology.Strong organizational and detail orientation skills, ability to work well with both technical and non-technical resources.Proven ability to work independently and with a team in a results/deadline driven environment.3+ years of experience in US Retirement Services domain managing services for Defined Contribution plansMinimum 3 years of experience in a data analyst position in the Plan conversion (defined contributions) team with basic professional MS Access Database & SQL query experience preferredWorking knowledge of Microsoft Access, Excel, SQL and other ETL tools is required. Ability to manage large data sets (census files, financial/payroll files) for Defined Contribution plans 401(k), 403(b), 457 Roles and Responsibilities: Lead conversion design sessions with the client and produce design documents and mapping/transformation documents.Transitioning end to end DC 401(k), 403(b) retirement plans from prior service provider/recordkeeper to current service provider (current organization) which involved transfer of plan assets and participant records, conversion data files.Research, analyze and recommend data conversion strategies for complex retirement plans, analyze client data in the format it is received, identify data deficiencies, define remediation of deficiencies, and construct a statement of work that properly outlines the conversion process to reformat into data requirements.Manage and lead the migration and testing of static data and transaction data for the plan conversion.Effectively communicate the data requirements with the client, record-keeper or project team, negotiate or consult the client or record keeper to best practices and perform a code-based programming solution to achieve a successful data conversion. You are expected to take ownership of each conversion with high quality and consistent on-time results.Have full accountability for the data conversion development life cycle and methodology. This includes project requirements, client acceptance, time line creation, implementation, testing, production activities.Build files that transform massive amounts of data into the client Retirement product requirements and formatting.Develop reports for internal and external business partners using SQL Server, MS Access, Cognos, and Discovery.Perform data migration audits, reconciliation, and exception reporting as necessary.Collaborate with the record-keeper, internal project management, and client data end users. Qualification Any Graduation

Skill required: Retirement Solutions - Retirement Planning Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Flawless configuration of plan setup and plan maintenance Oversees and leads the implementation of all complex, sensitive Third-Party Administrators, Retirement Plan Administration and bundled new business/conversion plans.Excellent communication skills and ability to interact with all levels of end users, technical resources, advisory, plan sponsors, administrators, prior record keepers and funding providers to coordinate all activities within the new business/conversion experience. Coaching and mentoring others to draw out their skills and expertiseDecisive, creative, and adaptable, with experience developing and executing solutions for clients while balancing business goals and prioritiesRetirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for 3+ years of experience in US Retirement Services domain managing services for Defined Contribution plans3+ years of experience in managing all aspects of the implementations project life cycle deliverables and the new business/conversion process with Internal new business/Conversion teams, Sales and Administrators to ensure a successful conversion for Defined Contribution plans (Preferably 403(b)).Strong project management skills.Strong knowledge of Defined Contribution plans 401(k), 403(b), 457, etc.Well versed with retirement plan funding platforms and ERISA fundamentals and concepts (eligibility, vesting)Proficient in MS Office applications Word, Excel & PowerPointExcellent written, verbal and presentation skills (internal and external presentations)ASPPA certified oRetirement Plan Fundamentals - RPFoQualified 401(k) Administrator - QKAoQualified 401(k) Consultant- QKCProject Management CertificationoPMP Roles and Responsibilities: Flawless configuration of plan setup and plan maintenance Oversees and leads the implementation of all complex, sensitive Third-Party Administrators, Retirement Plan Administration and bundled new business/conversion plans.Excellent communication skills and ability to interact with all levels of end users, technical resources, advisory, plan sponsors, administrators, prior record keepers and funding providers to coordinate all activities within the new business/conversion experience. Coaching and mentoring others to draw out their skills and expertiseDecisive, creative, and adaptable, with experience developing and executing solutions for clients while balancing business goals and prioritiesWork closely with the assigned Relationship Manager, ongoing Account Manager and various internal business partners to ensure a smooth transition at the end of the project.Monitoring and reporting on project status. Also, identify and lead quality improvement initiatives and other special projects for the teamMaintaining knowledge of ERISA, IRS and DOL regulations and understanding the impact of pending legislation. Leading multiple projects and prioritizing workload based on urgency, importance, client expectations and business needs, delegating decision-making to team members as appropriateDeveloping project timelines and ensuring that project team members complete requirements on time, while anticipating challenges and formulating solutions before the project is adversely impactedStays current on ERISA-based knowledge, plan design activity, bundled plan administration and employs optimal practices when driving the new business/conversion project management protocols.Provide consultative solutions for Clients Retirement Services best practices and ensure details are understood so that our administrative processes and system(s) are established correctly to include but not limited to plan design details that affect pricing, eligibility, data exchanges, contracts, and transactional processing.Support RFP process for new business to identify potential solutions based on Implementations Service model and scope. Perform root cause analysis and resolution to complex problems.Conduct lessons learned at the end of each implementation phase for continuous improvement purposes.Manage simple to complex fund changes/fund exchange Qualification Any Graduation

Skill required: Retirement Solutions - Retirement Planning Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Flawless configuration of plan setup, Payroll file review and plan maintenance Oversees and leads the implementation of all complex, sensitive Third-Party Administrators, Retirement Plan Administration and bundled new business/conversion plans.Excellent communication skills and ability to interact with all levels of end users, technical resources, advisory, plan sponsors, administrators, prior record keepers and funding providers to coordinate all activities within the new business/conversion experience. Coaching and mentoring others to draw out their skills and expertiseRetirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for 3+ years of experience in US Retirement Services domain managing services for Defined Contribution plansMinimum 3+ years of experience in managing all aspects of the Payroll Maintenance deliverables and the new business/conversion process with Internal new business/Conversion teams, Sales and Administrators to ensure a successful conversion for Defined Contribution plans (Preferably 403(b)).Strong project management skills.Strong knowledge of Defined Contribution plans 401(k), 403(b), 457, etc.Well versed with retirement plan funding platforms and ERISA fundamentals and concepts (eligibility, vesting, Enrollment)Working knowledge of Microsoft Access, SQL and other ETL tools is required. Ability to manage large data sets (census files, financial/payroll files) for Defined Contribution plans 401(k), 403(b), 457Proficient in MS Office applications Word, Excel & PowerPointExcellent written, verbal and presentation skills (internal and external presentations)ASPPA certified oRetirement Plan Fundamentals - RPFoQualified 401(k) Administrator - QKAoQualified 401(k) Consultant- QKCProject Management CertificationoPMP Roles and Responsibilities: Flawless configuration of plan setup, Payroll file review and plan maintenance Oversees and leads the implementation of all complex, sensitive Third-Party Administrators, Retirement Plan Administration and bundled new business/conversion plans.Excellent communication skills and ability to interact with all levels of end users, technical resources, advisory, plan sponsors, administrators, prior record keepers and funding providers to coordinate all activities within the new business/conversion experience. Coaching and mentoring others to draw out their skills and expertiseDecisive, creative, and adaptable, with experience developing and executing solutions for clients while balancing business goals and prioritiesWork closely with the assigned Relationship Manager, ongoing Account Manager and various internal business partners to ensure a smooth transition at the end of the project.Monitoring and reporting on project status. Also, identify and lead quality improvement initiatives and other special projects for the teamMaintaining knowledge of ERISA, IRS and DOL regulations and understanding the impact of pending legislation. Leading multiple projects and prioritizing workload based on urgency, importance, client expectations and business needs, delegating decision-making to team members as appropriateDeveloping project timelines and ensuring that project team members complete requirements on time, while anticipating challenges and formulating solutions before the project is adversely impactedProvide consultative solutions for Clients Retirement Services best practices and ensure details are understood so that our administrative processes and system(s) are established correctly to include but not limited to plan design details that affect pricing, eligibility, data exchanges, contracts, and transactional processing.Support RFP process for new business to identify potential solutions based on Implementations Service model and scope. Perform root cause analysis and resolution to complex problems.Conduct lessons learned at the end of each implementation phase for continuous improvement purposes.Research, analyze and recommend Payroll data conversion strategies for complex retirement plans, analyze client data in the format it is received, identify data deficiencies, define remediation of deficiencies, and construct a statement of work that properly outlines the payroll process to reformat into data requirements. Qualification Any Graduation

Spanbix Technologies is looking for SAP FICO Professional to join our dynamic team and embark on a rewarding career journey Understanding the business requirement of the organization Preparation of Blue print for implementing the project. Implementation of the project. Validate the reports requirements Validate any changes in customize. Provide training to end-user. Sort out day to day queries of end users. Enhancement of the SAP for end user based on requirement.

Spanbix Technologies is looking for SAP FICO - Professional to join our dynamic team and embark on a rewarding career journey Understanding the business requirement of the organization Preparation of Blue print for implementing the project. Implementation of the project. Validate the reports requirements Validate any changes in customize. Provide training to end-user. Sort out day to day queries of end users. Enhancement of the SAP for end user based on requirement.

Spanbix Technologies is looking for SAP FICO Professional to join our dynamic team and embark on a rewarding career journey Understanding the business requirement of the organization Preparation of Blue print for implementing the project. Implementation of the project. Validate the reports requirements Validate any changes in customize. Provide training to end-user. Sort out day to day queries of end users. Enhancement of the SAP for end user based on requirement.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Desktop Support. Experience1-3 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Application Packaging - Windows. Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows Server Admin.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: ServiceNow - IT Service Management. Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Unified Communication. Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: WebLogic Admin. Experience1-3 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience3-5 Years.

We are an ambitious, employee-firstorganization that believes in empowering our employees to grow alongside theorganization's goals and perform to their full potential. The hired professionals will be apart of our 1000+ workforce and will have opportunity to work in active RBIengagements in which ReBIT is currently involved. Were set to build aworld class team of skilled professionals motivated to make a nationwideimpact. They will be a part of our centres ofexcellence focusing on multiple technologies and will gain exposure in variousdomains such as Forex, central banking, financial markets, risk monitoring,fintech, and so on. Business Analyst at ReBIT is a highly motivated key player bridging the channel betweenclients, end users and software delivery team. The primary objective of aBusiness Analyst is to understand the client requirement and business logic. TheBusiness Analyst is responsible to analyze and design system processes, assesscurrent state and define future state. The Business Analyst is also responsibleto ensure that the solution meets the clients business needs, quality, andother compliance requirements throughout the software delivery cycle . Responsibilities: Collaborate with the business team, and tech team to elicit, analyse, prioritise, and document the business requirements. Prepare and present proposals and recommendations to key stakeholders by analysing the project scope and requirements. Generate opportunities on improvements to achieve the desired business results which are in line with the business requirements. Work closely with ReBIT and RBI stakeholders, C-suite, and leadership team (internal & external) in conducting for research, gathering & structuring data, deriving insights and recommend solutions. Understand data and provide meaningful insights that add value to business process. Work closely with both business and technology teams while learning & building the required expertise/vocabulary to bridge the gaps. Solution Design & Delivery Management: Work closely with business stakeholders to gather requirements, and with BU head and COE Heads to define scope and arrive at the solution plan. Write scope proposals, business requirement document, software requirement document as aligned to client requirements, schedules, and budgets. Accountable for the maintenance and delivery of all business and technical documents as per the client needs and ReBIT standards. Support COE Leads and project Leads in planning the execution phase of a solution which includes team resource planning, effort planning, timeline, and other estimations. Work closely with Creative and UX teams for solution prototypes and wireframe designs. Support and shadow Architects and Delivery Leads in designing the solution architecture. Participate in system testing to validate that the solution meets the business requirements. Kindly apply only if you are eligible and comfortable to attend the Interview in person. Eligibility Criteria : Full Time MBA/PGDM from any recognized university 60%& above in PG/Graduation/12th & 10th PG: BTech/BE (Mandatory) Work Mode : Work From Office (5 Days)

The Associate Project Automation Specialist III provides local project support for the Electronic Document Management System (EDMS), data ware-house, MasterPlant or other project automation technology used. These technical specialists provide basic end user project support, project configuration or special project modifications required for one or two systems. Provide technical configuration and office support for the MasterPlant technology in conjunction with the office Automation Manager Employ effective knowledge sharing behaviors in the use of Fluors knowledge management portals and communities Work with the Project Information Manager (PIM) to analyze any technical implementation or configuration issues for the MasterPlant technology Collaborate with a more senior Project Automation Specialist (PAS) to analyze and evaluate the MasterPlant technology support and implementation requirements Provide rudimentary end user project support, project setup, and configuration or special project modifications required for a limited number of automation technologies. Assist Information Technology (IT) in evaluating technology impact to Fluor infrastructure and systems Other duties as assigned

The Associate Project Automation Specialist II provides local project support for, MasterPlant or other project automation technology used. These technical specialists provide end user project support, project configuration, or special project modifications required for a limited number of systems. Provide technical configuration and office support for the MasterPlant technology in conjunction with the office Automation Manager Employ effective knowledge sharing behaviors in the use of Fluors knowledge management portals and communities Work with the Project Information Manager (PIM) to analyze any technical implementation or configuration issues for the MasterPlant technology Collaborate with a more senior Project Automation Specialist (PAS) to analyze and evaluate the MasterPlant technology support and implementation requirements Provide basic end user office support, project setup and configuration, or special project modifications required for the automation technology under the direction of a senior PAS Assist Information Technology (IT) in evaluating technology impact to Fluor infrastructure and systems Other duties as assigned

Job Summary. JD for SAP Travel Module Tester U3: Must Have: Minimum Requirements: 5+ years of SAP Travel & testing experience. Hands on experience on SAP Travel & testing experience. SAP Hana Travel module process flows Validate data migration and interface functionality. Testing inbound and outbound interfaces to/from SAP. Analyze quality of test data and Create/Modify test data as per the test scenario. Develop comprehensive test plans and strategies. Execute manual and automated tests. Proactively identify opportunities to improve testing processes and methodologies. Provide training and support to end users on new functionalities and system changes. Well versed with testing life cycle. Work independently with general supervision on larger, moderately complex tasks. Work in a team environment with strong collaboration skills. Strong technical analytical skill. Good communication skills and good team player. willing to work in US shifts. QA Audits participation both internal and external. Nice to Have: Working Knowledge and test documentation maintenance in SOLMAN Knowledge on test planning and Automated testing. Client facing experience. A Day in the Life: Analyze quality of test data and Create/Modify test data as per the test scenario. Accuracy of master data and transactional data. Validate data migration and interface functionality. Develop comprehensive test plans and strategies tailored to SAP Travel Management module requirements. Design and document detailed test cases for various functionalities within the SAP Travel module. Execute manual and automated tests, ensuring thorough coverage of all functionalities in the SAP Travel module. Identify, log, and track defects using standard defect management tools, ensuring timely resolution. Integration testing with other SAP modules and external systems to ensure seamless operation. Coordinate and support UAT activities, working closely with business users to validate system changes. Perform regression testing to ensure existing functionalities are not impacted by new changes or enhancements. Conduct performance and load testing to ensure the system can handle peak usage scenarios. Develop and maintain automated test scripts for repetitive test cases, improving testing efficiency. Create and maintain detailed test documentation, including test scripts, test results, and defect logs. Collaborate with business analysts and stakeholders to understand and clarify business requirements. Proactively identify opportunities to improve testing processes and methodologies. Provide training and support to end users on new functionalities and system changes. Generate and present test reports and metrics to project stakeholders, providing insights into the quality and readiness of the SAP Travel module.. Show more Show less

Position: Sales Engineer. Reporting to: Zonal Manager. Position Overview: Visit customers, generate enquiries of our products and estabish our market presence.. Experience: 4 to 5 Years in Marketing of Industrial Products. Age: 23 to 30 Years. Qualification: DME / B.EMechanical / DME. Place of Posting:PAN India. Responsibilities: Responsible for Sales & Marketing in respective territory to establish contacts with potential customers implementation of strategy for increase in sales volume. Developing contacts with the end users, generating regular monthly business.Co-ordination with dealers/ agents. Visiting customers on regular basis.. Key requirements: Exposure to Thermal power plants, Petro chemicals,Cements, steel & sugar plants. Should have good communication skills. Should have experience in selling maintenance products. Computer proficient. Should have vown two-wheeler. Proficient in local languages.. Personal Characteristics: Should be presentable, sincere, hard working capable of smart working. Must have knowledge about various business pockets in respective territory.. Job Category: Sales Engineer. Job Type: Full Time. Show more Show less

We are seeking a dedicated and technically skilled Service Engineer to install, maintain, and repair Phacoemulsification (Phaco) machines used in ophthalmic surgeries. The ideal candidate will have a strong background in biomedical equipment, exceptional troubleshooting abilities, and experience working in a hospital or clinical environment.. Purpose of the Role:. Carrying out installations for new ophthalmology equipment Phaco machine at Client sites across India. Perform routine preventive maintenance, servicing, and on-site repairs of medical equipment according to company guidelines and regulatory standards.. Diagnose technical issues and implement solutions quickly to minimize equipment downtime.. Provide on-call and in-person technical support to clients; handle complaints and service requests efficiently.. Maintain detailed service logs, warranty records, and installation reports. Ensure accurate data entry in the CRM or service system.. Train medical staff and end users on proper equipment usage and basic troubleshooting techniques.. Work closely with the sales team, Clinical Application Specialist, R&D, and logistics teams to ensure smooth product delivery, feedback sharing, and service execution.. Show more Show less

Application Developers develop, test and integrate applications, frameworks and tools in a controlled environment. With expertise in a specific technology environment, they are responsible for software-specific design and realization, as well as testing, deployment and release management or technical application management of client-specific package based solutions. - Grade Specific Write software programs using specific programming languages/platforms and related tools, platform and environment. Write, update, and maintain computer programs or software packages to handle specific jobs, such as tracking inventory, storing or retrieving data, or controlling other equipment. Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes. Write or contribute to instructions or manuals to guide end users. Is able to make sure the coding is bug free and data is secured without any data leakage vulnerability. CertificationCertification on Saas or Package Based solution and/or relevant programming tools/language, and relevant methodology. Skills (competencies)

Provide support to end user desk (onsite). Assigned tickets should get attended as per timeline. Domain related issue. O365 (Teams, One Drive, Outlook Email Configuration. All client base Application support. Network Printer support. Responsibilities: Provide support to end user desk (onsite) Assigned tickets should get attended as per timeline Domain related issue O365 (Teams, One Drive, Outlook Email Configuration All client base Application support Network Printer support What we are looking for: Any Graduate Good Communication skill Learning attitude Ready to work in rotational shift Job Skills APPLY NOW " * " indicates required fields Current CTC? Expected CTC? Current Location Choose Job Location Preferred Location Preferred Location Notice Period? Linkedin Profile (URL) Accepted file types: doc, docx, rtf, pdf, Max. file size: 2 MB. This field is for validation purposes and should be left unchanged. REFER NOW Referred by: Applicant Details: Accepted file types: doc, docx, rtf, pdf, Max. file size: 2 MB. This field is for validation purposes and should be left unchanged. Get In touch Are you interested in working with us? This field is for validation purposes and should be left unchanged. Hot Links Reach Us 78, Ratnajyot Industrial Estate, Irla Lane, Vile Parle (W), Mumbai 400056. INDIA.

We are seeking a talented Software Engineer to join our dynamic team. The ideal candidate will be responsible for producing infrastructure as code using PowerShell and Azure DevOps. You will be responsible for testing code prior to release to production, and performing operational tasks associated with the running of a development environment. Develop and maintain infrastructure as code using PowerShell. Utilize Azure DevOps to manage and automate deployment processes. Test and release code update to production. Work with operations teams to request and manage changes. Manage project timelines and deliverables to ensure successful implementation. Troubleshoot and optimize existing systems and processes. Who you are Bachelors degree in computer science, Software Engineering, or a related field. Proven experience in managing and administration of Windows servers Proficiency in PowerShell and Azure DevOps. Understanding of infrastructure as code principles and practices. Excellent problem-solving skills and attention to detail. Ability to work collaboratively and remotely in a team-oriented environment. Typical Skills: Experience with CI/CD pipeline, managing large Windows server environments (5000+ servers spread globally) Familiarity with cloud platforms (Azure, AWS, etc). Practical use of Grafana, Palantir Foundry for reporting information. Understanding of networking, VMware, REST APIs, ServiceNow, Active Directory. Knowledge of configuration management tools (e.g., Terraform, Ansible, Puppet). Any experience in the use of AI in test result analysis, end user help systems would be a bonus.

We are seeking a talented Software Engineer to join our dynamic team. The ideal candidate will be responsible for producing infrastructure as code using PowerShell and Azure DevOps. You will manage projects and user requirements, ensuring that our software solutions meet the highest standards of quality and efficiency. Key Responsibilities: Develop and maintain infrastructure as code using PowerShell. Utilize Azure DevOps to manage and automate deployment processes. Collaborate with cross-functional teams to gather user requirements and translate them into technical specifications. Manage project timelines and deliverables to ensure successful implementation. Troubleshoot and optimize existing systems and processes. Qualifications: Bachelor's degree in Computer Science, Software Engineering, or a related field. Proven experience in software development and project management. High proficiency in PowerShell and Azure DevOps. Strong understanding of infrastructure as code principles and practices. Excellent problem-solving skills and attention to detail. Ability to work collaboratively and remotely in a team-oriented environment. Typical Skills: Experience with CI/CD pipelines. Experience in managing large Windows server environments (5000+ servers spread globally) Familiarity with cloud platforms (Azure, AWS, etc.). Practical use of Grafana, Palantir Foundry for reporting information Understanding of networking, VMware, REST APIs, ServiceNow, Active Directory Knowledge of configuration management tools (e.g., Terraform, Ansible, Puppet). Strong communication and interpersonal skills. Agile/Scrum methodology experience is a plus. Any experience in the use of AI in test result analysis, end user help systems would be a bonus