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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

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5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

L2 Network Engineer Mandatory Skills :- Routing, Switching, Firewall, L2 experience is must/Mandatory, F5,Load balancer, Nexus, wireless 5+ Years of Hands on experience on Data/ VOIP and knowledge on handling CISCO Routers and Switches  Experience of managing large scale network infrastructure and Data Centers.  In depth knowledge of configuring and troubleshooting switching technologies like STP, VTP, HSRP, VLAN and Call Manager  In depth knowledge of configuring and troubleshooting routing protocols including static, dynamic (BGP, OSPF and EIGRP).  Good understanding of Incident and Change Management procedures.  Experience is WAN troubleshooting and coordination with ISP.  Good understanding in basic configuration and trouble shooting in cisco VOIP.  Basic knowledge in network security and troubleshooting.  Experience in Nexus switches, Riverbed Wan Optimization devices will be an add on.  Ability to analyze incident, changes and problem tickets and provide improvement plans  Attend Weekly and monthly meetings.  Ability to coordinate with the client and Admin teams for process improvements and faster resolution  Prepare reports on Weekly monthly basis.  Manage day to day Operations.  Good in basics of wireless troubleshooting.  Should be able to work 24x7 environment.  Good communication skills and team coordination.  CCNP certification is preferable  ITIL Certified  Should have analytical and R&D capabilities to drive projects assigned  Cisco Switch/FWSM 6500-E  Cisco ASA 5500 Series Firewalls  Certificates: Cisco CCNP (Routing/Switching)  Palo Alto Firewall PA-4050, PA-2050, PA-5050,etc  Experience with F5 platform • Managing Security Hardware’s PA-500, PA-3020 • Implementing and troubleshooting of Palo Alto Firewalls • Security and NAT policies implementation on Firewalls. • Threat prevention detection, Application Identification and control. Show more Show less

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4.0 years

0 Lacs

Pune, Maharashtra, India

On-site

The Data Tech Labs is Hiring Network Test Engineer Experience Required - 4 - 8 years Location - Pune Work Mode - Hybrid Share Profile - gautami.pawar@tdtl.world Job Description: ( highlighted skills mandatory) and testing knowledge only We need someone with good SDWAN+SASE knowledge (Fortinet, VeloCloud) + Testing + Cloud certification /knowledge (Any cloud at least 1- CCNA) Manual tester Strong understanding of networking concepts and protocols, such as Layer 2 and Layer 3 VPN, Routing protocols like BGP, OSPF,EIGRP, MPLS, Switching concepts, QoS, Experience in SD-WAN concepts especially for any of the product. Good knowledge of Tunneling technologies like GRE, IPsec, OMP . Proficiency in testing methodologies, test planning, and defect tracking tools such as Jira or HP ALM. Conduct functional, integration, regression, and performance testing , defect triage of SDWAN products to identify defects and ensure product stability. Collaborate with architect and vendors to understand product requirements, features, and enhancements. Strong communication and collaboration skills to work effectively within a cross-functional team Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Preference to CCNA/CCNP/SDWAN (equivalent) certified engineers. Basic understanding of automation scripting ,Knowledge of Robot Framework and Python. Show more Show less

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0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Role: Network Presales Solution Architect Location: Noida / Chennai /Bengaluru (Hybrid) Experience: 7 yrs and above Job Description: The individual will be responsible for leading client engagements, RFP responses, developing service offerings and participating in pre-sales process including development of proposals and estimates. This role required technically strong individual with diverse Enterprise networking, Data Centre networking, Routing &switching competencies who is confident under pressure and has demonstrated these skills in large scale Network Infrastructure designs as well. Responsibilities This role will involve the RFP/RFI process as well as bespoke solutions in collaboration with Product teams/vendors, ensuring accurate verification, technical design vetting and overall cost and quality for the correct design and implementation. Coordination and oversight of Third-Party Providers for solution components. Work with them to create and freeze the Bill of material. Assess and understand the client’s business requirements, translating and recording these into formal network solution requirements. Responsible for the development of a convincing solution strategy regarding current, intermediate, and future mode of operations including migration approach. Design and develop an end-to-end network solution design to meet the agreed network solution requirements while taking into consideration the economic parameters and competition. Participate in due diligence meetings with customer to gather more information on proposal/information request and environment. Successfully defend proposed techno-commercial solutions as part of the pre-sales process. Prepare Proposal documents including proposals, pricing sheet, solution presentations against RFP’s/RFI’s. Contractual documents such as Statement of Work, Resource Unit Definitions etc. Understanding new data technologies/products and position them in relevant solution proposal. Keep himself/herself up to date with latest products features, licensing, architecture, and price. Defend end-to-end data solutions to customer/internal stakeholders. Working closely alongside other technology owners for optimal solution design in-line with the overall proposed solution. Work with OEM / Partners to ensure an appropriate solution is proposed during Presales Cycle. Knowledge & Experience Understanding of various areas under Network domain - Data Center LAN technologies and platforms Data center design and solution Data Center LAN sizing and architecture Cisco ACI SDN architecture Wide Area Network technologies WAN connectivity architecture and solution SD-WAN Solutions from cloud providers such as Viptela, Velo ,Silverpeak , Fortinet, Pala Alto etc. Datacenter Networking – SDN/ACI Campus LAN and SDA TCP/IP protocol suite Application protocols - HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc. Wireless Networking on platforms like Meraki, Cisco, Aruba Routing Protocols OSPF, EIGRP, BGP SwitchingL2 and L3 LAN switching technologies, VLANs, IEEE802.1Q Trunking, EtherChannel etc. DHCP and DNS Technical experience with designing, installing, configuring, and supporting security infrastructure technologies, network monitoring and management tools. Certification requirements: CCNP desired and CCNA mandatory Personal Attributes Excellent stakeholder management, leadership, strategic planning, and business acumen Experience in consulting with RFIs and RFPs Experience within Network presales and/or architecture role. Strong client facing presentation skills and ability to explain technical solutions, business value and defend the solution on the customer’s level Ability to drive Workshop. Ability to effectively prioritize and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. Should be willing to travel extensively to perform the required functions. Strong English language skill, both verbal and written Show more Show less

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12.0 years

0 Lacs

India

Remote

Job Title: CCIE Service Provider - CCIE Security Firepower Specialist / Level 3 NOC Support EngineerLocation: RemoteJob Type: Contract based/Project basedExperience Level: Senior1Job Summary:We are seeking a highly skilled CCIE Service Provider - Cisco Firepower Specialist / Level 3 NOC Support Engineer to join our team. The ideal candidate will have deep expertise in Cisco Firepower Threat Defense (FTD), Firepower Management Center (FMC), and overall network security architecture, along with significant experience in providing technical support and implementation in a mixed NX-OS and IOS-XE environment. This role requires a CCIE Service Provider certification and extensive knowledge of network security, MPLS/IP, VXLAN, and other relevant technologies.Key Responsibilities:Firewall Solutions:Design, implement, and optimize Cisco Firepower Threat Defense (FTD) and Firepower Management Center (FMC) solutions for service providers.Provide expert-level troubleshooting and technical support for firewalls, intrusion prevention systems (IPS), and threat detection solutions.Network Operations and Support:Provide Level 3 technical support and implementation expertise for NX-OS and IOS-XE environments.Configure and troubleshoot MPLS/IP networks, ensuring end-to-end connectivity and optimal routing.MPLS and Data Center Solutions:Design, implement, and support VXLAN with MP-EVPN solutions for scalable data center networking.Optimize and manage QoS and Segment Routing Traffic Engineering (SR-TE) policies to ensure efficient traffic flow.Security Assessments:Perform security assessments and audits to identify vulnerabilities and recommend improvements.Develop and maintain security policies, configurations, and documentation for Firepower solutions.Performance Optimization:Conduct performance tuning, capacity planning, and security hardening of Cisco Firepower solutions.Deploy and maintain Nexus vPC for high availability and redundancy.Collaboration and Mentorship:Collaborate with network architects to integrate Cisco Firepower solutions and other network solutions into existing service provider environments.Lead the resolution of complex network security issues and provide mentorship to junior engineers.Monitoring and Best Practices:Establish best maintenance practices for Nexus architecture to improve network reliability.Develop and implement monitoring strategies to ensure proactive detection and resolution of network issues.Continuous Learning:Stay updated on emerging cybersecurity threats and Cisco security technologies.Work closely with clients, vendors, and internal teams to ensure seamless security operations.Required Qualifications:CCIE Service Provider Certification (Active) is mandatory.Strong expertise in Cisco Firepower Threat Defense (FTD), Firepower Management Center (FMC), ASA, and Next-Generation Firewalls (NGFW).Minimum 12+ years of experience in network security, with a focus on Cisco Firepower solutions.Minimum 8+ years of experience in network operations and support roles with hands-on experience in NX-OS and IOS-XE environments.In-depth knowledge of TCP/IP, routing protocols (BGP, OSPF, EIGRP), VPNs, MPLS, and network segmentation.Experience with IDS/IPS technologies, SSL/TLS encryption, and threat intelligence.Preferred Qualifications:Expertise in network monitoring and troubleshooting tools (SPAN, NetFlow, SNMP, etc.).Familiarity with automation and scripting (Python, Ansible, etc.) for network operations.Experience working in a NOC environment supporting large-scale networks.Knowledge of cloud networking and SD-WAN technologies. Show more Show less

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0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

Job Summary: We are seeking a highly motivated and technically skilled Network Engineer to join our infrastructure and operations team. The ideal candidate should have strong expertise in network protocols, enterprise network configurations, and troubleshooting, along with a proactive interest in cybersecurity principles and practices . This role provides an excellent opportunity for professionals looking to grow their network engineering career while expanding into the cybersecurity domain. Key Responsibilities: Design and implement network systems, configurations, and upgrades. Manage and monitor network performance; troubleshoot outages and bottlenecks. Configure and manage routers, switches, firewalls, and VPNs. Collaborate with architecture and security teams to align network design with business and compliance goals. Implement and enforce network security policies, including access controls, segmentation, and monitoring. Stay updated on emerging threats and cybersecurity best practices. Document system configurations, procedures, and policies. Support procurement processes, including preparing POs, handling quotations, and managing vendor interactions. Required Skills & Qualifications: Strong knowledge of routing protocols: EIGRP, OSPF, BGP Expertise in Layer 2 technologies: VLAN, VTP, STP, switch ports, EtherChannel, port security Hands-on experience with Cisco routers/switches , firewalls, and VPN solutions. Knowledge of operating systems: Windows, Unix/Linux Familiarity with cybersecurity basics such as firewall policies, access control , and network segmentation Interest in expanding skills in cybersecurity, threat detection , and network hardening Strong problem-solving and communication skills Proficiency in MS Office tools (Word, Excel, Outlook) Soft Skills: Excellent communication skills (written and verbal) in English Positive, confident, and self-driven attitude Team player with the ability to work independently Strong planning, organization, and adaptability skills Commercial awareness (e.g., understanding of PO, invoicing, quotations) Preferred Qualifications: Bachelor''s degree in Computer Science, IT, or a related field Certifications: CCNA preferred Show more Show less

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0.0 - 8.0 years

0 Lacs

Noida, Uttar Pradesh

On-site

Noida,Uttar Pradesh,India Job ID 764296 Join our Team About this opportunity: Ericsson is looking for a highly skilled Senior Engineer – IP SDN to lead and drive technological excellence across our Core and IT Cloud domains. This role is critical in ensuring the seamless operation, enhancement, and innovation of our Managed Services deliveries. As part of the Ericsson Operations Engine, you will be responsible for the full lifecycle of Create, Sustain, and Evolve, making a significant impact on the performance and scalability of our networks. What you will do: Design, configure, and troubleshoot complex IP networks involving OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port Channel. Experience with data center topologies (Leaf-Spine, Gateway) and Layer 2/Layer 3 protocols. Good knowledge on routing concepts like static routes and dynamic routes & dynamic routing protocols like EIGRP, OSPF and its working. Work with Cisco Nexus platforms and configure VXLAN and VLAN for enhanced data center connectivity and segmentation. Hanson experience in the Cloud architecture of Ericsson, Cisco Setup, DC Gateway, Leaf, Spine, and CGNAT is preferable. Configure Load Balancing solutions (F5, Citrix, HAProxy) to optimize traffic distribution and ensure application availability. Ensure high availability by implementing redundancy and failover strategies using protocols like VRRP and HSRP, GLBP. Monitor and improve network performance through analysis of KPIs and incident reports. Support Data Center network architecture – including Leaf-Spine topologies, EVPN EVI. Collaborate with cross-functional teams to align network design and performance with business requirements. Good understanding of the protocols like TCP, UDP, IP, ARP, ICMP and their troubleshooting Experience The Skills you bring Bachelor of Engineering or equivalent experience with at least 2 to 8 years in the field of IT. Must have experience in handling operations in any customer service delivery organization. Willingness to work in a 24x7 operational environment with rotating shifts, including weekends and holidays, to support critical infra and ensure minimal downtime. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?

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2.0 years

0 Lacs

Jabalpur, Madhya Pradesh, India

On-site

Role : System Engineer - NOMC Location : Jabalpur Job Type : Full-time Work Experience : 2 to 5 years Job Summary NOMCIndia is seeking a proactive and experienced System Engineer to join our Network Operations Management Center (NOMC) in Jabalpur. The ideal candidate will have a strong background in IT operations, with a focus on network monitoring, management, and troubleshooting. This role is critical in ensuring the stability, integrity, and efficient operation of our IT infrastructure. You will be responsible for monitoring network performance, resolving system issues, and implementing solutions to enhance our operational capabilities. Key Responsibilities Network Monitoring and Management : Proactively monitor network infrastructure, servers, and applications using tools such as Nagios, SolarWinds, PRTG, or similar. Identify, diagnose, and resolve network and system issues in a timely manner to minimize downtime. Respond to alerts and escalate incidents as per defined procedures. Perform regular network performance analysis and tuning. Incident And Problem Management Serve as a point of contact for network and system-related incidents. Troubleshoot and resolve complex technical issues related to network protocols (TCP/IP, DNS, DHCP, VPN), routing, switching, and network security. Conduct root cause analysis for recurring incidents and implement preventative measures. Maintain detailed records of incidents, troubleshooting steps, and resolutions. System Administration And Support Install, configure, and maintain network hardware and software. Manage and support network security infrastructure, including firewalls and VPNs. Perform regular system backups and recovery procedures. Provide technical support to internal teams and end-users when necessary. Documentation And Reporting Create and maintain comprehensive documentation for network configurations, processes, and procedures. Generate regular reports on network performance, system availability, and incident resolution. Continuous Improvement Stay updated with the latest networking technologies, security threats, and industry best practices. Identify opportunities for automation and process improvement within the NOMC. Participate in the planning and implementation of network upgrades and expansions. Required Skills And Qualifications Proven experience as a NOC Technician, System Engineer, or in a similar role within IT operations (2-5 years). Solid understanding of networking protocols and technologies, including TCP/IP, DNS, DHCP, SMTP, SNMP, and VPNs. Hands-on experience with network monitoring tools (e.g., Nagios, SolarWinds, PRTG, Zabbix, or equivalent). Proficient knowledge of routing protocols (e.g., OSPF, EIGRP, BGP) and switching technologies (e.g., VLANs, STP). Understanding of network security principles and best practices (firewalls, IDS/IPS, access control). Strong analytical and problem-solving skills with the ability to perform effective root cause analysis. Excellent communication (written and verbal) and interpersonal skills. Ability to work effectively in a fast-paced, 24/7 operations environment and manage tasks under pressure. Self-motivated, detail-oriented, and a strong team player. Desired/Preferred Qualifications Relevant certifications such as CCNA (Cisco Certified Network Associate), CompTIA Network+, or ITIL Foundation. Experience with scripting languages (e.g., Python, Bash) for automation. Familiarity with cloud networking concepts (AWS, Azure, GCP). Knowledge of ITIL framework and practices. Education Bachelors degree in Computer Science, Information Technology, Telecommunications, or a related field; OR Equivalent work experience in a relevant role. (ref:hirist.tech) Show more Show less

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3.0 - 8.0 years

14 - 16 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Zensar Technologies is looking for Network Remediation Engineer to join our dynamic team and embark on a rewarding career journey. Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

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6.0 - 10.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Network Engineer with L2/L3 Support Experience Job Details: - Experience: 6-10 years - Location: Bangalore - Shift: 24/7 - Certifications: ITIL v3/v4 Foundation certification mandatory* Key Skills: * - Cisco Routing & Switching (Access, Core, and Distribution layers) * - Wireless/Aruba * - F5 Load Balancer (LTM) * - Palo Alto Firewall (L1 skills) * - Blue Coat Proxy * - LAN, WAN, WLAN, DHCP * - Dynamic and static routing protocols (EIGRP, OSPF, BGP, HSRP, VRRP) * - Switching technology (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP) * - DNS/DHCP/NTP * - Scripting (Python) and network automation (add-on skills) * - Monitoring and management tools (SolarWinds, Moogsoft) Job Description: We're looking for an experienced Network Engineer to join our team! You'll work in a production network environment, handling data center network operations, escalated incidents, and major changes. Your expertise in ITIL processes, including incident, change, and problem management, will be essential in this role. Responsibilities: - Diagnose and resolve complex network issues - Analyze risk and impact, participate in major changes - Identify incident patterns and drive problem resolution - Work in 24/7 shifts, handling critical tickets and escalations Show more Show less

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6.0 - 10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Dear Candidate, Greetings! We have an opening for TCS, Pune (Inperson Drive) " Firewall Migration - Palo Alto , Checkpoint, Routing & Switching" Skill : Firewall Migration - Palo Alto , Checkpoint, Routing & Switching Experience : 6 - 10 Years Drive Venue: TCS Pune, Shayadri Park Maan, Sahyadri Park, Plot No. 2 & 3, Phase 3, Rajiv Gandhi Infotech Park, Maan, Hinjawadi, Pune, Maharashtra 411057 Minimum Qualification: • 15 years of full-time education • Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable) Please find below JD: Must-Have • Detailed knowledge of the OSI model and switching technologies (STP, VLAN, IPSLA, HSRP, VRRP). • Strong knowledge of networking protocols, including TCP/IP, DNS, DHCP, EIGRP, OSPF, BGP and MPLS. • Demonstrates a specialist understanding of network security concepts and experience with firewalls. palo alto , checkpoint Show more Show less

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1.0 - 3.0 years

11 - 15 Lacs

Gurugram

Work from Office

As a Network Engineer, youll start with intensive training in network systems, tools, and communication skills, followed by job rotations to apply your knowledge in practical settings. Working alongside experienced engineers, youll contribute to live projects and business operations, eventually leading to a full-time opportunity tailored to your strengths and career aspirations. Network Infrastructure (NI) is focusing on the building blocks and essential solutions of critical networks, driving digitalisation across all industries. In APAC. This program is designed to provide extensive training and hands-on experience in network technology covering latest development in Network automation, Cloud, AI/ML, followed by a comprehensive job rotation to give candidates a holistic understanding of our technology, business processes and work culture. You have: Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science with min 1-3 years exp. in related field. Strong interest in automation, AI/ML, network engineering and telecommunications. Basic understanding of networking concepts and protocols. Basic knowledge in automation, development tools and programming fundamentals using Python, REST API and JSON. Proficiency in spoken and written English with strong communication and articulation capabilities. It would be nice if you also had: Can work independently and more importantly, work in a team. Self-motivated and independent to learn and adapt in a dynamic environment. Able to look at different influential factors and prioritize tasks. Participate in structured technical training focused on IP, Optical, and Fixed Networks technologies. Gain hands-on experience with real network equipment, tools, and management systems. Learn fundamentals of network design, security, troubleshooting, and performance optimization. Develop professional communication and presentation skills through workshops and face-to-face sessions. Collaborate on mini projects with peers and deliver micro-teaching sessions to enhance team learning. Rotate through different functions such as integration, solution design, and project management to gain cross-functional exposure. Contribute to live projects and assist in business operations under the mentorship of experienced engineers. Upon program completion, transition into a permanent role within the NI APAC team aligned to your skills and interests.

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3.0 - 6.0 years

9 - 14 Lacs

Pune

Work from Office

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. The Cloud Network Engineer role is to plan, organize, overall operations to ensure the stable operation of the organization’s IT infrastructure. As a member of the Networking Team you will utilize your extensive hands-on experience in designing and building resilient cutting-edge technology on-prem and Cloud-based network infrastructure, including Aviatrix, and Cloud architectures. Are looking for a growing and dynamic firm where you can make an immediate impactIf so, we encourage you to read below. What You’ll Do Network & Security administration & working on Network & security product like Cisco ASA, Palo Alto, F5, Router, Switches, Zscaler etc. Act as the subject matter expert in Network & Security Domain. Responsible for troubleshooting on Network & Security Environment. Review the existing SOPs & technical runbooks & also create new SOP documents/runbooks for innovative technologies/process. Other duties as assigned. What You’ll Bring Knowledge of various security methodologies and processes, and technical security solutions. Good Knowledge of Next Generation Firewall, Web proxy, Cloud Proxy , F5 LTM , F5 WAF. Must possess excellent communication, problem-solving, and organizational skills. Ability to clearly present technical approaches or findings in oral and written format. Ability to present ideas in business-friendly and user-friendly language. Highly self-motivated and directed. Strong relationship building skills. Awareness of latest technologies and trends. Experience using a ticketing system for ITIL-based incident, problem and change management Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. To Complete Your Application Candidates must possess work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

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3.0 - 6.0 years

1 - 5 Lacs

Hyderabad

Work from Office

This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

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2.0 - 8.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Join our Team About this opportunity: Ericsson is looking for a highly skilled Senior Engineer – IP SDN to lead and drive technological excellence across our Core and IT Cloud domains. This role is critical in ensuring the seamless operation, enhancement, and innovation of our Managed Services deliveries. As part of the Ericsson Operations Engine, you will be responsible for the full lifecycle of Create, Sustain, and Evolve, making a significant impact on the performance and scalability of our networks. What you will do: Design, configure, and troubleshoot complex IP networks involving OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port Channel. Experience with data center topologies (Leaf-Spine, Gateway) and Layer 2/Layer 3 protocols. Good knowledge on routing concepts like static routes and dynamic routes & dynamic routing protocols like EIGRP, OSPF and its working. Work with Cisco Nexus platforms and configure VXLAN and VLAN for enhanced data center connectivity and segmentation. Hanson experience in the Cloud architecture of Ericsson, Cisco Setup, DC Gateway, Leaf, Spine, and CGNAT is preferable. Configure Load Balancing solutions (F5, Citrix, HAProxy) to optimize traffic distribution and ensure application availability. Ensure high availability by implementing redundancy and failover strategies using protocols like VRRP and HSRP, GLBP. Monitor and improve network performance through analysis of KPIs and incident reports. Support Data Center network architecture – including Leaf-Spine topologies, EVPN EVI. Collaborate with cross-functional teams to align network design and performance with business requirements. Good understanding of the protocols like TCP, UDP, IP, ARP, ICMP and their troubleshooting Experience The Skills You Bring Bachelor of Engineering or equivalent experience with at least 2 to 8 years in the field of IT. Must have experience in handling operations in any customer service delivery organization. Willingness to work in a 24x7 operational environment with rotating shifts, including weekends and holidays, to support critical infra and ensure minimal downtime. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 764296 Show more Show less

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0 years

0 Lacs

Hyderābād

On-site

Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Architect, deploy, and manage enterprise network infrastructures, focusing on high availability, security, and compliance. Configure and maintain Routing & Switching solutions using Cisco Catalyst, Nexus, ISR, and ASR. Manage and optimize BGP, OSPF, EIGRP, MPLS, VXLAN, SD-WAN, and QoS to ensure seamless global connectivity. Troubleshoot complex network issues across multiple HSBC business units. Utilize tools like Cisco DNA Center, SolarWinds, Splunk, and Wireshark for real-time network monitoring and optimization. Proficiency in cloud platforms like AWS, Azure, and Google Cloud, as well as programming languages like Java, Python, Shell Scripting and C#. Profound knowledge in cloud technologies preferably AWS create, manage and troubleshoot EC2, EBS, S3, VPC, RDS, Cloud Formation, Elastic Beanstalk, ELB, Route53, HA, Auto scaling and CloudWatch, containerization with Docker and Kubernetes etc. Expertise in Virtualization & Cloud Services OpenStack, VMware ESX, AWS, Cloud Foundry, Cloud Formation, Hyper-V, Docker, LXC, Vagrant and KVM. Hands on experience on Database, CI/CD/CM, Build Tools & Repositories, with exposure but not limited to Ruby on Rails, Django, Jenkins, Bamboo, ActiveMQ, RabbitMQ, ANT, Maven, MS Build, Gradle & Artifactory and Nexus. Requirements To be successful in this role, you should meet the following requirements: Networking Expertise: Deep knowledge of Cisco Routing & Switching (CCNP/CCIE preferred). Protocols & Technologies: Strong hands-on experience with BGP, OSPF, EIGRP, STP, HSRP, VRRP, MPLS, VXLAN, SD-WAN. Knowledge on cloud platforms preferably AWS for creating scalable cost-effective solutions, effectively diagnose issues with with strong architecture design and troubleshooting skills. Certifications (Preferred): CCNP, Cisco Devnet, AWS certified Solution Architect –Associate, Terraform Associate, SDWAN Hands on experience with SDWAN e.g Versa, Cisco SDWAN Security & Compliance: Experience with firewalls, NAC, and Zero Trust security models. Monitoring & Troubleshooting: Experience with Cisco DNA, Sevone, HPNA, Netscout, Wireshark. Knowledge of Dev-ops tools like Python, Ansible, Terraform, Git etc You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

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170.0 years

0 Lacs

Noida

On-site

Country/Region: IN Requisition ID: 26013 Work Model: Position Type: Salary Range: Location: INDIA - NOIDA- BIRLASOFT OFFICE Title: Sr Manager-Cloud & Infra Engg Description: Area(s) of responsibility About Us: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Job Title: Senior Data Center Network & Security Engineer Experience Required: Minimum 15 Years Location: [Pune/Mumbai/Noida/ Bangalore] Job Type: [Full-time /Hybrid] Department: IT Infrastructure / Network & Security architect Job Summary: We are seeking a highly experienced and technically proficient Data Center Network & Security Engineer to lead the design, deployment, and management of complex network and security infrastructures. The ideal candidate will have deep expertise across a wide range of technologies including Cisco Nexus, Check Point, Cisco ISE, Palo Alto, Arista, HP Aruba, and Cisco SD-WAN (Viptela), with a strong background in routing protocols, wireless, and data center technologies such as VXLAN, VPC, and VDC. Key Responsibilities: Design and implement scalable, secure, and high-performance data center network architectures. Lead deployment and configuration of Cisco Nexus (2K/5K/7K/9K), FEX, VDC, VPC, and VXLAN technologies. Configure and manage Check Point and Palo Alto firewalls, including policy management, VPNs, and threat prevention. Deploy and manage Cisco ISE for network access control and identity-based security. Implement and support Cisco Wireless solutions and Cisco DNAC for automation and assurance. Design and maintain MPLS, BGP, OSPF, and other routing protocols in enterprise environments. Integrate and manage Cisco CUCM for unified communications. Deploy and operate Cisco Viptela SD-WAN solutions. Work with Arista and HP Aruba switches and wireless infrastructure. Create and maintain High-Level Designs (HLD) and Low-Level Designs (LLD), network diagrams, and documentation. Collaborate with cross-functional teams to ensure secure and efficient network operations. Provide mentorship and technical leadership to junior engineers. Required Skills & Qualifications: 15+ years of experience in enterprise network and security engineering. Deep hands-on experience with: Cisco Nexus (2K–9K), FEX, VDC, VPC, VXLAN Cisco ACI Solution Check Point and Palo Alto firewalls Cisco ISE, Cisco DNAC, Cisco Wireless Cisco Viptela SD-WAN, Cisco CUCM Routing protocols: BGP, OSPF, EIGRP, MPLS Arista and HP Aruba networking Strong documentation skills with experience in creating HLDs, LLDs, and operational runbooks. Excellent troubleshooting and problem-solving skills. Strong understanding of network security principles and best practices. Preferred Certifications: CCIE (Routing & Switching / Security / Data Center) – Preferred Check Point CCSA/CCSE Palo Alto PCNSE Cisco Certified Specialist (ISE, DNAC, SD-WAN) Education: Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

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3.0 - 5.0 years

0 Lacs

Andhra Pradesh

On-site

Responsible for Designing, Coding, Testing, Implementing, Maintaining and Supporting Vantage-One based application that is delivered within scope, with high quality, on time and within budget. Work closely with Business partners, & Technology team members to understand business requirements, perform analysis and design of quality technical solutions that comply with the organization's architectural standards. Provide technical guidance to the development team through the full software life cycle. Responsibilities: Support complex network technologies through defined day-to-day BAU activities. Work to completion incidents, problems, and requests as required. Seek out and actively review network configurations to ensure they remain optimized and functional, providing near real-time corrections to the enterprise environment. Perform troubleshooting and diagnoses of system problems and failures. Use available tools to quickly resolve issues and limit impact to active incidents in a sometimes-high-energy environment. Ability to communicate effectively to large groups, regarding actions taken and identified root cause(s) of event(s). Recommend and implement preventative maintenance, technical changes and/or upgrades of the network environment, in accordance with corporate network standards and best practices for continuous improvement. Under direct supervision, write new code using prescribed specifications and design documentation in accordance with programming standards. Modify, test and troubleshoot existing programs/software utilizing the appropriate hardware, database, and development/programming technology. Contribute to feature and functionality planning. Execute coding/modification of new and existing programs/software with focus on user experience and optimal program/system performance. Maintain and modify programs/software. Make recommendations for improvements and/or remedies to issues encountered. Implement approved changes by amending flow charts, developing detailed programming logic, and making changes to code. Write and maintain development/programming/systems documentation, as well as operations and user guides (as required). Document development/programming problems and resolutions for future reference. Effectively unit test all code and programs prior to releasing them to the quality assurance team. Resolve unit test issues in a timely manner. Assist the quality assurance team in identifying test cases and aid in creating/mining test data to enable a thorough test of development deliverables. Respond to inquiries and issues in a timely manner as the developed code/program moves through the testing process and ultimately into production. Provide production support to the end-user and technical operations staff as required. Research system/application issues/problems within area/program(s) of responsibility and recommend innovative solutions to prevent recurrence. Required Qualifications: Bachelor’s degree in computer science, MIS, or related equivalent experience considered Proven understanding, with practical support experience of fundamental networking technologies3-5 years of proven development/programming/coding experience o Technology Stack: .Net Framework, C#, Web Services, SQL, Shell Scripting, Python, o Service Now – (Equivalent of our Citizen Developer) o Automation Flows and Development experience a must o Experience working in DevOps environment Proven problem/incident management and troubleshooting experience within a technology operations environment. Proven analytical and problem-solving abilities, with ability to collect and present meaningful system statistics and other metrics. Understanding of Infrastructure cabling, firewalls, load balancer’s, switches, routers, and SDWAN technologies Strong organizational skills, with the ability to handle numerous projects simultaneously with great attention to detail, urgency, focus and discipline. Confident and comfortable taking the lead during troubleshooting or recovery scenarios.Experience provisioning and maintaining network technology hardware and software.Knowledge in Cloud-based Network Security technologies. Preferred Qualifications: Network Security technologies experience in several of the following areas: o F5 Experience in the following: LTM; GTM; APM; and ASM o Palo Alto Firewall experience. o DNS/DHCP/IP Management – troubleshooting experience. Network Connectivity technologies experience in several of the following areas: o WAN/LAN Routing and Switching IOS XE (non-SD WAN), SD WAN, LAN/Campus Switching, Data Center Switching o Cisco Wireless - Prime - Catalyst Center (DNA Center) o Route/Switching Protocols BGP – OSPF - EIGRP - Tunneling DMVPN - GRE – IPSEC o Cloud Compute AWS – Azure Experience with Automation (Ex.: Ansible, Terraform, Kubernetes, Jenkins,XSOAR) Experience using Service Now for Incident/Change/Problem Management. Familiarity with automation and scripting tools (e.g., Python, PowerShell). Broad knowledge in some of these additional networking areas: SASE, Proxy, AWS, Azure, ACI, Meraki, SDWAN, ISE and Cisco wireless technologies Conceptual knowledge in some of the following IT areas: servers, database, web hosting, capacity planning, and performance analysis, Virtualized systems, Containers, etc. Strong communication and organizational skills. Ability to handle numerous projects simultaneously with great attention to detail, urgency, focus and discipline. Strong analytical and problem-solving skills. Experience with other networking technologies ie: Tufin, Viavi, Gigastor, Network Capture Analysis, ISE, Forescout, Cisco Firewall, Threat Defense, Cisco VPN, DDoS, Linux, SecureCRT, WireShark About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (8:00p-4:30a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

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5.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Responsibilities Provide technical expertise to assess the customers’ requirements, architect the most suitable techno-commercial solutions, and assisting the Sales with the development of proposals, quotations, and presentations. Accountable for technical validation of solution(s) proposed to customers, including liaising with Delivery teams including Implementation and Operations teams. Responsible for high-level and low-level design activities, including best practice recommendations on technologies and vendors. Work with the wider Business Unit to assist on opportunities which fall outside primary responsibilities where required. Technical responsibilities include product/platform selection and sizing, solution design, multi-vendor integration and to facilitate product demonstrations and customer proof of concept engagements. Work with different OEMs and its engineering teams to validate the solution. Prepare and present to ‘Solution Validation Committee’ for the sign-off Prepare and finalize complete cost with the help of tools. Ensure all costs are captured, including external costs collected through Sourcing and Vendors Work with Account Manager to prepare a business case, and present to Deal Approval Committee for the go-ahead. Effectively articulate the solution in proposals and presentations for customer Present to the customer, be part of negotiations and closures. We are looking for a highly motivated and experienced Presales Consultant – IT Infrastructure, who will be responsible for providing technical expertise and support during the pre-sales process. He/She will work closely with the sales team to understand customer requirements, design technical solutions, and present proposals to prospective clients. The primary goal is to articulate the technical capabilities of the company's IT infrastructure solutions and demonstrate how they align with the customer's needs. He / She will be responsible for solution designs related to Enterprise Network, Data Centre, other bespoke IT infra solution across industry. This position is open to Gurugram and support the team in addressing opportunities primarily in North Region leveraging his/ her skills across the country. Graduate in Engineer or equivalent Recognized certifications such as CCIE, CCDP or equivalent in Software defined solution like SDWAN, SDN, SDDC etc.. Should have hands-on experience in technology delivery before embarking on solution design and architecting roles. Should have at least 5 years of experience in SDN, SDWAN, EN Routing & Switching, Wireless LAN and DC switching/ACI with hands-on experience. Design Cisco Routing & Switching, SDA, SD-WAN, ACI, Data Center Switching and Mobility solutions in the Networking domain. Supporting other key OEMs like Aruba, Juniper, etc. Knowledge of CCW/similar tools. Mandatory knowledge of DNA Licensing as well as DNA architecture. Designing Campus Infrastructure solutions, indoor/ outdoor WiFi solutions Knowledge of Cat 9K, 6500, 4500, 29xx, 9200, 9300, 9500, 9600, 8000 and Nexus switching portfolio with experience of having configuration and troubleshooting done Routing protocols: OSPF, BGP, EIGRP, ISIS, QOS, VOIP Technology: SDLAN, SDWAN, SDWAN, NFV, VNF, Openstack, SASE, Controller. Working on SDx Innovation technologies while developing excellent rapport with the other SDx architects in the community Should be able to work on connectivity solution and other XaaS-based solutions from other Orange Bus. Preference of having experience in scripting tools like Python, Ruby, Perl. Show more Show less

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0 years

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Bengaluru, Karnataka, India

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

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3.0 - 5.0 years

5 - 8 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience: 3-5 Years.

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2.0 - 5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Role Network/Infrastructure Lead Responsibilities Design, deployment, and support for storage, backup, and networking devices/systems Investigate network issues and bring to resolution within stated SLA parameters Provide root cause analysis to support team & customers upon request Responsible for planning, implementing, and supporting changes to various infrastructure systems Review and assist with backup recovery planning & testing Collaboration with various teams supporting complex environments to troubleshoot issues Escalation point for support engineers Interact with hardware and software vendors to ensure timely resolution of issues Periodic recommendations to clients to optimize performance, availability, and resource cosumption Participate in training and mentoring of junior team members Developing and maintaining systems architecture & common procedure documentation Required Skills: EducationAssociates or Bachelors degree in IT, Computer Science, or related field and/or equivalent work experience CompTIA A, CompTIA Network certifications 5 plus years of experience in administration, support, design, and implementation of: Network infrastructure Experience with Routing (BGP, RIPv2, OSPF, EIGRP) Experience with Switching (VLANs, Capacity Planning) Experience with WAN (MPLS, VPN) Familiarity with VOIP & Wireless Deployments 2-5 Years Of Support-level Experience With SAN technologies such as EMC, Nimble, NetApp, and HPE Backup technologies such as Veeam, Barracuda, eVault, Veritas, BackupExec, and Commvault VMware virtualization technology Excellent analytical, troubleshooting and problem-solving skills Excellent written and oral communications skills Experience with service delivery in a 24 x 7 x 365 environment Self-starter who can work effectively independently as well as in cross functional team environments Nice to Have Skills Experience with AWS Route 53, Azure Traffic Manager and Global availability strategies Experience with Azure ExpressRoute and/or AWS Direct Connect Infosec experience Cisco or related network certifications VMware certifications ITIL v4 certification Mandatory Skills Network infrastructure SAN technologies such as EMC, Nimble, NetApp, and HPE CompTIA A CompTIA Network certifications Routing Switching Show more Show less

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

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