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0.0 - 3.0 years
4 - 6 Lacs
Chennai
Work from Office
Job Title: People Hub Coordinator Location: Chennai Shift Hours: 2PM - 11 PM About Toast: Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Join us in building our Global People Shared Services team (PeopleHub). We are looking for an enthusiastic individual interested in learning about People Operations and Human Resources, with a passion for customer experience. Reporting to the People Hub (Shared Services) Manager in India, you will provide foundational support for employee requests, HR systems, and critical people processes. This role offers a fantastic opportunity for someone eager to learn, develop operational skills, and contribute to an exceptional employee experience at Toast. Key Responsibilities: Support accurate data entry in HR systems (like Workday and Greenhouse). Maintain clean and consistent employee records through regular checks and updates. Assist with employee lifecycle activities such as onboarding, offboarding, and internal changes. Monitor and manage employee inquiries via the ticketing system, ensuring timely resolution or escalation when required. Collaborate with teams such as Benefits to address employee questions and support program implementation. Keep internal documentation up to date, ensuring clarity and consistency. Contribute to ad hoc projects aimed at improving operations or introducing new programs. Work in a data-sensitive environment, upholding data privacy and maintaining confidentiality as per company policies. Qualifications: Willingness to learn and grow in HR or People Operations. Strong attention to detail and commitment to accuracy. Proficiency in basic computer operations and using Google Workspace. Effective communication skills, with the ability to clearly interact with employees. Excellent time management and organizational abilities. Positive attitude and a collaborative, team-oriented approach. Comfort with following processes and seeking guidance when needed. Preferred Skills: Experience in HR Shared Services, customer service, or administrative support. Familiarity with tools such as Workday, Greenhouse, ServiceNow, or ticketing systems. Interest in areas such as benefits, onboarding, or HR systems. If you are passionate about contributing to an innovative, people-centric environment and are eager to learn, we encourage you to apply!
Posted 1 month ago
30.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
About Client Our client is an Indian multinational information technology services and consulting company with over 30 years of experience. Operates in over 40 countries with a workforce of over 81,000 professionals. They are India's fifth-largest IT services provider by market capitalization and sixth-largest by revenue. They serve over 700 clients across various industries. They are in a comprehensive range of IT services, including: Cloud and Infrastructure Services, Application Development and Management (ADM), Digital Transformation, Consulting Services, Data Analytics, Digital Interactive, Digital Engineering, iNXT, and Cybersecurity. It positions itself as a global technology consulting and digital solutions company focused on enabling enterprises to reimagine business models, accelerate innovation, and maximize growth through digital technologies Job Summary Primary Skill 1. Strong knowledge & hands on experience on Cisco Nexus NXOS switches (Cisco Nexus 7k/9k) & Catalyst switches 2. Strong knowledge & hands on experience on SDWAN technologies [Preferably Cisco Meraki] 3. Hands on experience of deploying Router/Firewall, Switches & Access points on Meraki platform 4. In depth understanding of Routing network technologies & Routing protocols like BGP, OSPF, EIGRP 5. In depth understanding of switching network technologies & its related components 6. Network expertise for configuring & troubleshooting in a complex switching & routing environment. Secondary Skill 1. Strong knowledge & hands on experience on Cisco Nexus ACI 2. Configuration & troubleshooting on high end Cisco Wireless Controllers 3. Good to have knowledge on Paloalto firewall (Not mandatory) Grade Experience Good amount of experience in managing offshore and onsite team. Good knowledge on handling customer and excellent communication and interpersonal skill. Should have managed US based customer and should posses’ good presentation skill along with problem and analytical thinking Show more Show less
Posted 1 month ago
30.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About Client Our client is an Indian multinational information technology services and consulting company with over 30 years of experience. Operates in over 40 countries with a workforce of over 81,000 professionals. They are India's fifth-largest IT services provider by market capitalization and sixth-largest by revenue. They serve over 700 clients across various industries. They are in a comprehensive range of IT services, including: Cloud and Infrastructure Services, Application Development and Management (ADM), Digital Transformation, Consulting Services, Data Analytics, Digital Interactive, Digital Engineering, iNXT, and Cybersecurity. It positions itself as a global technology consulting and digital solutions company focused on enabling enterprises to reimagine business models, accelerate innovation, and maximize growth through digital technologies Job Summary Primary Skill 1. Strong knowledge & hands on experience on Cisco Nexus NXOS switches (Cisco Nexus 7k/9k) & Catalyst switches 2. Strong knowledge & hands on experience on SDWAN technologies [Preferably Cisco Meraki] 3. Hands on experience of deploying Router/Firewall, Switches & Access points on Meraki platform 4. In depth understanding of Routing network technologies & Routing protocols like BGP, OSPF, EIGRP 5. In depth understanding of switching network technologies & its related components 6. Network expertise for configuring & troubleshooting in a complex switching & routing environment. Secondary Skill 1. Strong knowledge & hands on experience on Cisco Nexus ACI 2. Configuration & troubleshooting on high end Cisco Wireless Controllers 3. Good to have knowledge on Paloalto firewall (Not mandatory) Grade Experience Good amount of experience in managing offshore and onsite team. Good knowledge on handling customer and excellent communication and interpersonal skill. Should have managed US based customer and should posses’ good presentation skill along with problem and analytical thinking Show more Show less
Posted 1 month ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description As a Lead Network Administrator, you will be supporting a customer with the administration and operations of their network infrastructure. You would be responsible for implementing, managing, and troubleshooting networks and systems according to company's needs and goals. This position would be responsible for installing and maintaining computer systems, monitoring computer and network systems to improve performance, making sure all users know how to use the networks and systems properly and ensuring all system users have authorized access. Maintaining system security, making sure websites function, upgrading network and computer systems and fixing network, hardware, software, and systems problems are all duties for a Network Administrator. How You Will Make An Impact Build/Implement/solve for infrastructure, provide technical advice to management and ensure delivery. Possess people management skills, Hiring, development, coaching, retention and conduct performance improvement plans Identify bottle necks of engineer's performance, guide and coach on technical and process aspects Excellent client management skills, handled Major incident management, drive troubleshooting bridges Ability to handle highly demanding and pressure scenario with stringent SLA Draft Monthly service reports for Incident, change and problem management areas, with clear focus area Build Go-To-Green plans, actionize plan and deliver results Proven Ability to take dynamic call for resolving customer issues involving technical, process and people management What You Will Need to Succeed 10+ years of related work experience as a Network Administration Supervisory experience of a 3 to 4 Network Administrators. Administration and maintenance of Cisco Layer 3 Ethernet switches. Expertise in configuration and management of Switches Cisco, Juniper Expertise in configuring and troubleshooting of Palo Alto, and their implementation. Extensive knowledge with VPN and Site to Site connections, management connectivity issues and handling ISPs Experience with various LAN and WAN technologies and protocols like: - TCP/IP, VLAN, VTP, RIP, STP, EIGRP, OSPF, IKE/IPSec VPNs, NAT, PAT, EVPN, VXLAN Configure, plan, install, maintain, and optimize network systems, equipment, and applications ensuring network protocols and security policies are used effectively. Well experienced in configuring Create network diagrams and as built documents. Configure new detections based on threat intelligence and research. Expertise in Using Vulnerability assessment tools for detecting the vulnerabilities and remediate them. Good knowledge of Network log capturing & analysing the logs through the tools Wireshark, Solar winds etc. Ensure adherence to customer & SLA commitments Monitor ticket response times and take appropriate actions to ensure team response time targets are met. Collaborate and share knowledge with other Engineers and Analysts Having good knowledge of load balancers is an added advantage. Infrastructure, Automation (Preferred), NexGen Palo Alto Firewalls, IPSEC and SSL VPN technologies, Global Protect. (ref:hirist.tech) Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
The Level 2 Network Engineering (Network Consultant) team is responsible for ensuring availability, performance, and security of the network infrastructure. As a member of the team, you have a direct impact on network infrastructure design and feature enhancements to keep our systems running smoothly. You are focused on creating engineering solutions to operations problems, optimizing existing systems, building infrastructure and eliminating work through automation. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Our ideal candidate is highly autonomous, possesses effective written and verbal communication skills, a strong sense of ownership, adapts quickly to new technologies, and has high career growth potential. The desire and ability to work in a fast-paced, collaborative environment is essential. Essential Functions: Develop network architecture for a multi-tenant enterprise environment. Be responsible for the lifecycle of architecture from inception to working with engineering teams on implementation and supportability of design. Build reusable designs and systems that promote scale, reliability, security and efficiency. Manage and maintain multi-vendor, multi-protocol datacenter and backbone networks. Define and develop optimized network monitoring systems. Develop and maintain consistency within the networking infrastructure. Troubleshoot and remedy network related issues. Ability to participate in a regular on-call rotation. Analyze complex business problems and issues as it relates to enterprise network infrastructure. Provide technical guidance to IT professionals to correct issues encountered with network software & connectivity. Manage the needs of multiple customers, prioritize needs and manage the daily workload. Assist with internal projects as necessary, and work with project managers to set the scope and timelines of new projects to meet completion deadlines. Interface with all levels of employees internally and within client businesses to support engagement requirements (business owners, project managers, customer employees, and executive management). Write technical procedural documentation for co-workers and for delegated tasks. Required Education, Knowledge, and Experience: BS degree in Computer Science or related technical field involving systems engineering, or equivalent practical experience. 5+ years of experience working on a service provider or enterprise-level network in engineering or design capacity. Proven expertise with network hardware and software, preferably including Brocade, Cisco (IOS, NX-OS), Juniper JunOS, HPE, Fortinet etc. - CCNP certification required, JNCIA/JNCIS certification preferred. Strong understanding of wireless protocols with proven experience in Juniper Mist, Cisco WLC and Ruckus. A deep understanding of network protocols, including IP and related transports, BGP, EIGRP and OSPF. A deep understanding of network hardware internals, including forwarding, filtering, and policing mechanisms. A solid understanding of application protocols, including DNS, IPSEC, HTTPS, and TLS. Practical experience in network device firmware management in a large-scale enterprise environment. Experience developing network automation tools in at least one language (Python, Perl, C++, Bash, etc.). Experience with and understanding authentication mechanisms including PKI. Strong written and verbal communications skills. Abilities and Skills: Ability to adapt to a changing technical environment. Ability to coach other members of team in their area of expertise. Ability to communicate clearly with all team members and end-users. Ability to work with a sense of urgency. Self-directed and sufficient as there may be little to no daily supervision. Ability to analyze complex business systems and proprietary application configurations, document the configurations and processes, and support them as needed. Ability to prioritize and manage competing demands and tasks, and successfully manage multiple engagements that may require additional resources. Show more Show less
Posted 1 month ago
4.0 - 9.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Diverse Lynx is looking for Palo Alto Professional to join our dynamic team and embark on a rewarding career journey Design, deploy, and maintain Palo Alto Networks-based security solutions to protect an organization's network infrastructure and data assets Configure and manage Palo Alto Networks firewalls and other security appliances, including policy creation, implementation, and troubleshooting Develop and implement security policies, procedures, and best practices to safeguard against cyber-attacks and data breaches Monitor network traffic and security events to identify potential security risks and take appropriate action Collaborate with other IT teams to ensure the successful integration of security solutions with other systems and applications Conduct security assessments and audits to identify vulnerabilities and recommend mitigation strategies Provide technical guidance and training to other IT teams on Palo Alto Networks security solutions Develop and maintain documentation related to the organization's security policies and procedures Participate in incident response and investigation activities as needed Experience in designing, implementing, and managing Palo Alto Networks-based security solutions Expertise in Palo Alto Networks firewall configuration and management
Posted 1 month ago
5.0 - 8.0 years
15 - 21 Lacs
Gurugram
Work from Office
About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth. We're looking for an experienced Designated Support Engineer III to join our Focal Support team. Reporting to the Focal Support Manager, you'll be responsible for: Managing and resolving customer cases assigned to your pod promptly to meet customer needs and satisfaction Building trust with customers by understanding their requirements, priorities, and limitations to provide solutions Participating in the on-call rotation to monitor and address weekend issues, although it is voluntary Collaborating with the product team, engineering, or escalation team to open bug reports for code defects using Jira Communicating with assigned customers, keeping them updated on progress and resolutions What We're Looking for (Minimum Qualifications) 5+ years of support and networking experienced required General firewalls and packet filtering experience and troubleshooting HTTP/HTTPS troubleshooting by browsers (performance and errors) IPv4, IPv6, routing, DNS, load balancing, proxies, and other layer 2-4 concepts Authentication systems such as LDAP, MS AD What Will Make You Stand Out (Preferred Qualifications) Network Protocol Analyzers (tcpdump, Wireshark), Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS) Zscaler Product Experience VPN technologies such as IPSec and VPN clients, Scripting knowledge (SHELL, Python) #LI-HYBRID #LI-RR1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Posted 1 month ago
0 years
0 Lacs
Gurugram, Haryana, India
Remote
Job Responsibilities: Configuring and monitoring firewalls, switches, and routers. Good Experience with Juniper devices. Deep knowledge of Spanning Tree, VLans, VTP Good knowledge on various tunnelling technologies e.g., VPN, GRE Upgrade, install and troubleshoot networks, networking hardware devices and software. Good experience in setting up and managing LAN and WAN environment. Knowledge of routing protocols like RIP, OSPF, VRRP, EIGRP and BGP. Maintain inventory of equipment and parts as well as documentation of vendor activities. Develop and document system standards for network devices. Willingness to work night shifts and provide backup support. Required Skills: Cloud security, firewall management, and networking infrastructure. Extensive hands-on experience with Fortigate, Palo Alto Networks, SonicWall, and Juniper SRX firewalls and security appliances. Expertise in Zscaler, OpenStack, and Neutron cloud technologies, and integration with on-premises infrastructure. Advanced knowledge of networking protocols such as IPsec VPN, GRE, MPLS, BGP, OSPF, EIGRP, and VRRP. Experience with network monitoring tools like SolarWinds, Zabbix, or equivalent platforms. Deep understanding of Layer 2 and Layer 3 switching, including Spanning Tree, VLANs, VTP, and Ethernet LAN Switching. Expertise in network services such as DNS, DHCP, IIS, FTP, and their configuration and management. Proven experience in managing Windows Servers and Linux routing configurations. Strong troubleshooting skills and ability to resolve complex issues related to firewalls, routers, and network configurations. Configure and optimize site-to-site VPNs, remote access VPNs, and IPsec VPNs for secure communications. Perform firewall upgrades, patch management, and troubleshooting for performance and security enhancements. Provide 24/7 support for critical incidents and escalations, ensuring minimal network downtime and business continuity. Mentor junior engineers and provide guidance on advanced networking concepts, security practices, and troubleshooting. Collaborate closely with cross-functional teams (Security, Infrastructure, DevOps) to implement and maintain security controls across networks and cloud environments. Qualifications Bachelor’s degree (or equivalent) in relevant field. 7+ years of experience in network engineering. CCNP (Cisco Certified Network Professional), CCDP (Cisco Certified Design Professional), or CCIE (Cisco Certified Internetwork Expert). Palo Alto Networks Certified Network Security Engineer (PCNSE). FortiGate and SonicWall certifications. Zscaler Certified Professional (ZCP) or other relevant cloud security certifications. JNCIP or equivalent Juniper certifications. CompTIA Security+, CISSP, or other industry-recognized security certifications About RTDS: Founded in 2010, Real Time Data Services (RTDS) is a group of companies excelling in global information technology, specializing in Cloud Computing and Cloud Telephony. We empower businesses worldwide with technologically advanced solutions that streamline operations and enhance efficiency. Being a market leader, we've catered to 10,000+ clients across the globe, consistently guaranteeing exceptional services. Our Mission: To become the forefront of Tech Global Leaders in Cloud Computing by striving towards excellence in our robust products & services, providing a competitive edge to our customers. Our Vision: Our vision is to achieve excellence through continuous improvement, innovation, and integrity, driven by a results-oriented and collaborative approach. Our Brands: AceCloud: AceCloud is a leading provider of high-performance, affordable cloud solutions for SMBs and enterprises. Its comprehensive suite of services includes: Public Cloud Private Cloud Cloud GPUs Kubernetes Infrastructure as a Service (IaaS) AWS Services Ace Cloud is working closely with AWS for the SMB and Startup verticals PAN India. We specialize in Cloud Assessment, AWS Migration, Application & Database Modernization as well as Data Analytic, Machine Learning and AI. With a strong emphasis on innovation and customer satisfaction, Ace Cloud offers single-click deployment and 24/7 human support to ensure seamless operations for its clients. Learn more: https://acecloud.ai/ Ace Cloud Hosting: Headquartered in Florida, USA, Ace Cloud Hosting is a leader in managed hosting with over 15 years of expertise in cloud-based technologies. Its services include: Accounting/Tax Application Hosting, Managed Security Services Managed IT Services and Hosted Virtual Desktop Solutions Learn More: https://www.acecloudhosting.com/ Key Highlights: Industry Experience: 15+ years in the industry serving over 8,000 clients globally with a team of 600+ employees Data Center Partners: 10+ data center partners located across the USA, UK, and India Strategic Partnerships: Microsoft Direct Partner under the CSP Program. Intuit Authorized Commercial Hosting Provider. AWS Advanced Consulting Partner with Storage & SMB Competencies VMware Enterprise Partner for Infrastructure & Desktop Virtualization solutions Accreditations and Memberships: ISO/IEC 27001:2022 Certified Registered with NASSCOM Member of the Internet Telephony Services Providers’ Association in the UK. Awards and Recognitions: Customer Service Department of the Year Stevie Award (2024) CPA Practice Advisor Readers' Choice Awards (2023) VMware Accelerating Cloud Provider Partner Award (2020) K2 Quality Award for Customer Satisfaction (2019) Great User Experience Award by FinancesOnline (2018) User Favourite Award by Accountex USA (2016) Contact Information Website: https://www.myrealdata.in Show more Show less
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Greeting from Infosys BPM Ltd, Exclusive Women's Walkin drive We are hiring for Linux admin, Networking, Next JS Developer, Node JS developer skills. Please walk-in for interview on 23rd May 2025 at Hyderabad location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-213252 Interview details Interview Date: 23rd May 2025 Interview Time: 10 AM till 1 PM Interview Venue: Hyderabad :: Infosys STP Infosys STP Madhava Reddy colony, Near Wipro Circle Gachibowli Hyderabad 500032 Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: Linux Admin Installation and general support of Linux operating systems to support migration to newer OS and hardware. Research/analyze/define/propose/design/document/implement solution to achieve business objectives. Candidate must have extensive knowledge and real-world experience with Linux. Red hat, CentOS, and Debian are preferred. Job Description: Networking Hands on experience in Switching & Routing is must. Network engineer is responsible for day-to-day Delivery & operation work organization network. Should manage LAN, WAN, Firewall, monitoring tools Strong understanding of routing protocols like BGP, OSPF, EIGRP. Strong understanding of various switching protocols like STP, RSTP, VLAN, HSRP, VRRP, link-aggregation. Strong understanding of various tunnel like GRE, IPSEC, NAT & ACL. Knowledge on virtual-router, routing-instances, IPSec Tunnels. Skilled in creating High-Level Design (HLD) of network diagram in Visio or draw.io Experience in firewall (Juniper, Fortinet, CISCO ASA) Knowledge on Open VPN Knowledge on monitoring tools. Job Description: Next JS Developer Design, develop, and maintain web applications using Next.js and React.js. Build server-side rendered (SSR), static site generation (SSG), and client-side rendered (CSR) applications. Collaborate with UI/UX designers to implement responsive and visually appealing user interfaces. Optimize application performance, scalability, and SEO using Next.js features like getServerSideProps and getStaticProps. Integrate RESTful APIs or GraphQL endpoints into the application. Write clean, maintainable, and testable code following best practices. Implement state management solutions using libraries like Redux, Context API, or Recoil. Troubleshoot and debug issues across the front-end and back-end. Stay updated with the latest trends and advancements in Next.js and front-end development. Participate in code reviews, technical discussions, and agile ceremonies. Job Description: Node JS developer Strong proficiency in JavaScript and TypeScript. Experience with React.js and its core principles (Flux, Redux), workflows (Redux Saga). Proficiency in Node.js and frameworks like Express.js. Knowledge of RESTful API design and integration. Familiarity with SSR and CSR techniques. Understanding of server-side CSS preprocessors (Sass, Less). Proficiency with front-end build tools and code versioning tools Knowledge of deployment and hosting (Docker, AWS, Heroku). REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Greeting from Infosys BPM Ltd, We are hiring for Linux admin, Networking, Next JS Developer, Node JS developer skills. Please walk-in for interview on 21st and 22nd May 2025 at Hyderabad location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-213252 Interview details Interview Date: 21st and 22nd May 2025 Interview Time: 10 AM till 1 PM Interview Venue: Hyderabad :: Infosys STP Infosys STP Madhava Reddy colony, Near Wipro Circle Gachibowli Hyderabad 500032 Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: Linux Admin Installation and general support of Linux operating systems to support migration to newer OS and hardware. Research/analyze/define/propose/design/document/implement solution to achieve business objectives. Candidate must have extensive knowledge and real-world experience with Linux. Red hat, CentOS, and Debian are preferred. Job Description: Networking Hands on experience in Switching & Routing is must. Network engineer is responsible for day-to-day Delivery & operation work organization network. Should manage LAN, WAN, Firewall, monitoring tools Strong understanding of routing protocols like BGP, OSPF, EIGRP. Strong understanding of various switching protocols like STP, RSTP, VLAN, HSRP, VRRP, link-aggregation. Strong understanding of various tunnel like GRE, IPSEC, NAT & ACL. Knowledge on virtual-router, routing-instances, IPSec Tunnels. Skilled in creating High-Level Design (HLD) of network diagram in Visio or draw.io Experience in firewall (Juniper, Fortinet, CISCO ASA) Knowledge on Open VPN Knowledge on monitoring tools. Job Description: Next JS Developer Design, develop, and maintain web applications using Next.js and React.js. Build server-side rendered (SSR), static site generation (SSG), and client-side rendered (CSR) applications. Collaborate with UI/UX designers to implement responsive and visually appealing user interfaces. Optimize application performance, scalability, and SEO using Next.js features like getServerSideProps and getStaticProps. Integrate RESTful APIs or GraphQL endpoints into the application. Write clean, maintainable, and testable code following best practices. Implement state management solutions using libraries like Redux, Context API, or Recoil. Troubleshoot and debug issues across the front-end and back-end. Stay updated with the latest trends and advancements in Next.js and front-end development. Participate in code reviews, technical discussions, and agile ceremonies. Job Description: Node JS developer Strong proficiency in JavaScript and TypeScript. Experience with React.js and its core principles (Flux, Redux), workflows (Redux Saga). Proficiency in Node.js and frameworks like Express.js. Knowledge of RESTful API design and integration. Familiarity with SSR and CSR techniques. Understanding of server-side CSS preprocessors (Sass, Less). Proficiency with front-end build tools and code versioning tools Knowledge of deployment and hosting (Docker, AWS, Heroku). REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team. Show more Show less
Posted 1 month ago
3 - 5 years
0 Lacs
Hyderabad, Telangana, India
On-site
A technology services client of ours is looking for multiple Azure Network Support Engineer to join them on a Full Time basis. Here are more details about the role, Role: Azure Network Engineer Mandatory Skills : Routing, Switching, Virtualization, VPN, Azure Networking , Routing Protocols Skills Like BGP & PF and should have Client Experience, Core Networking Experience: 3-5 Years Locations: Hyderabad Notice Period: Immediate to 15 Days Job Description : Strong knowledge and understanding of TCPIP protocols and OSI model and port numbers Experience with Infrastructure Network Administration Expertise troubleshooting large Network Environments and familiarity with packet sniffers Wireshark or Network Monitor Message Analyzer Fundamental awareness of Private Hybrid Public Cloud and OS WindowsLinux Virtualization of SDN technologies Knowledge and understanding of VPN IPsec DHCP DNS HTTP HTTPs MPLS BGP Layer3 Layer2 SDWAN and Load balancers Hands-on experience of Proxy and Firewall Good Knowledge in RIP EIGRP OSPF BGP Should have good understanding on protocol mechanism Should have a good grip on BGP Protocol and protocol states and FSM Basic Knowledge in STP VLAN VTP ARP NAT PAT Load balancers English Language Fluent in reading writing and speaking Experience -3 Years in cloud Or Core networking If any are interested, please share your updated resume to yash.b@s3staff.com Show more Show less
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Dear Candidate, We are Organizing a walk-in Drive at Bangalore Location on 10-May-2025. Please find details below: Role: Network L3 Exp: 08 to 12 years Location: Hyderabad Venue: Tata Consultancy Services Synergy Park, CMC Center, SP Non-SEZ, Old Mumbai Highway (Opp. DLF Building 1st Stage), Gachibowli, Hyderabad 500032 JD: To lead Network monitoring and complex troubleshooting activities over supported network/IT Infrastructure covering multi-vendor and multi-site large enterprise environment. Lead all critical P1/P2 incidents reported by business and collaborate with other technical SMEs on all incidents affecting production systems. Troubleshoot and resolve network and Security incidents, Coordinate with wider team (onsite and offshore), OEM support teams to resolve issues. Lead technical discussions and have up to date knowledge on the latest industry trends and technology. Measure, report and Maintain all service delivery KPIs / SLA as defined in the service contract. Analyze data relationships and dependencies, business and service delivery processes and communication needs regarding existing and new systems. To raise equipment, Return Material Authorizations (RMAs) and to track these through to problem resolution. Follow up on problem management and investigate workarounds and permanent fixes for reoccurring incidents. Executes activities safely in accordance with the relevant Technology and HSE Standards. Mandatory to have skills/experience (Apply only if you have experience as mentioned below) : In depth knowledge in Networking- Routing, Switching, LAN, WAN, SDWAN IP Routing protocols BGP, EIGRP, OSPF, VRRP, LDP,RSVP, STP, RSTP, MSTP, Multicast, Policy based routing Switches/Routers/Load blanacers/WAN/ SDWAN Optimizers/ Firewalls Routing, Switching, WAN Optimization and Load balancing. Network technologies and solutions including IPv6, MPLs, BGP, EIGRP, OSPF, HSRP, multicast, policy-based routing, ether-channel, QoS, traffic-shaping, Load balancing, VPN tunnels, WAN Optimization. Clear understanding of 802.11a/b/g/n Wi-Fi standards and related components Wireless Controllers and Access Points Network security policies and firewall administration for Cisco, Checkpoint and Palo Alto firewalls IDP / IPS management BIGIP F5 (LTM and GTM) Good understanding of Juniper Q-Fabric Operation & Design Documents to Carry: 1.TCS application form available on iBegin 2. PAN/Aadhaar or any other Government ID Proof. 3. Updated CV/Resume to be provided. 4. 2 Passport size Photographs Please reach the venue by 10:00 AM. Cauvery R Show more Show less
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
The ideal candidate will be responsible for maintaining and intermittently improving our current network configuration and infrastructure. You will design our revamped network infrastructure with the goal of maximizing our network performance. You will also provide troubleshooting and configuration support by using your strong technical skills in Linux and Windows environments and IP networking. Responsibilities Required Skills (Must Have and should meet all the below standards for qualifying to this role) Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Knowledge of overlay technologies VXLAN, BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Desired Skills (Good to have as value add to this role) Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes) Education & Additional Certifications Degree/ Masters CCNP, CCIE (R&S / DC) VCP, AWS, CKA (Good to have) Interested can share the resume to karunasree@neoprisminc.com Show more Show less
Posted 1 month ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Desired Competencies (Technical/Behavioral Competency) Exp Range - 4-8 yrs Hiring Location - Bangalore/Chennai Must-Have 4-8 years of experience in traditional WAN and LAN using Cisco products (routing, switching, wireless) and protocols (such as HSRP, VPC, Port-channels, Spanning Tree, VTP). 4-8 years of experience with routing protocol (BGP, OSPF, EIGRP), QoS and traffic shaping. 4-8 years with SD-WAN technologies. 4-8 years in a complex, distributed and multi-OS environment with overlapping technologies. 4-8 years experience with Palo Alto firewalls, Panorama, and GlobalProtect VPN client. AWS, Azure or other cloud infrastructure experience. Excellent customer service-oriented attitude and desire to support end users with issues of varying degrees of complexity. Excellent interpersonal skills. Thorough understanding of troubleshooting complex systems and services from client through network/connectivity and server/storage. Ability and motivation to learn new technologies quickly and with minimal support and guidance. Ability and motivation to mentor staff members and share knowledge. Effective written and verbal communication skills. Desire and ability to document configurations in support of a larger team. Experience with monitoring software such as Nagios or other network monitoring products. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description SN Required Information Details 1 Role Network Operations Engineer 2 Required Technical Skill Set CCNA - 3 yrs of Exp, SDWAN Technology, Switching - Juniper Access Point – Juniper & Cisco Tools 3 No. of Requirements 3 4 Desired Experience Range 4-8 Years 5 Key Words SDWAN (Versa), Switching (Juniper), Wireless (Cisco), 4G/5G network (Cradle Point) 6 SME Emp ID & Emp Name 7 Location of Requirement India (Bangalore/Hyderabad/Chennai): 3 Positions Desired Competencies (Technical/Behavioral Competency ) Must-Have SD-WAN Deployment & Management Understanding of SD-WAN architecture, protocols, and vendors (Cisco Viptela, Fortinet, VMware SD-WAN). Experience with policy-based routing, traffic engineering, and QoS for SD-WAN. Hands-on with orchestrators, controllers, and edge devices in SD-WAN environments. Switching & Routing (Juniper & Cisco) Deep knowledge of Layer 2 & Layer 3 switching (VLANs, STP, EtherChannel). Configuration and troubleshooting of OSPF, BGP, EIGRP, and static routing. Experience with Juniper Junos & Cisco IOS for network automation and CLI commands. Wireless Networking & Access Points (Juniper & Cisco) Configuration of Juniper Mist & Cisco Wireless LAN Controllers (WLC). Strong understanding of WPA2/WPA3 security, SSID configuration, and RF optimization. Troubleshooting access point connectivity, authentication issues, and interference. Network Monitoring & Troubleshooting Tools Proficiency in network monitoring tools (SolarWinds, PRTG, Nagios, Cisco Prime). Experience with packet capture tools (Wireshark, TCP Dump) for network issue analysis. Familiarity with syslog servers, SNMP, NetFlow, and automation tools (Ansible, Python). Security & Network Hardening Understanding of firewalls (Juniper SRX, Cisco ASA, Palo Alto). Knowledge of VPNs, IPSec, SSL VPNs, and Zero Trust security models. Best practices for access control, network segmentation, and threat detection. Good-to-Have Networking Fundamentals: Understanding Of Networking Protocols Routing and Switching: SD-WAN Expertise: Conceptual Understanding Vendor-Specific Knowledge: Juniper Switching: Troubleshooting Configuration and Management: Wireless Networking: Cisco And Juniper Access Points Certifications: Advanced Certifications CCNA (Cisco Certified Network Associate): Network Security: Security Protocols And Practices Automation and Scripting: Scripting Languages Network Automation Tools: Cloud Networking: Integration With Cloud Services Soft Skills: Problem-Solving Communication: Collaboration SN Role Descriptions / Expectations From The Role 1 3-6 yrs of Experience in Implementing, monitoring and repairing networks and systems Experience in managing SDWAN (Versa), Switching (Juniper), Wireless (Cisco), 4G/5G network (Cradle Point) Ensuring reliable and secure network access Responding and resolving relevant IT support tickets as required Installing and configuring Switch/Routers as required. Vendor Co-Ordinations Scheduling and implementing network maintenance Managing system back-ups Consulting with non-technical staff on projects involving network access Show more Show less
Posted 1 month ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: B. Tech or B.E. from a University /Institute recognized by Government of India or its Regulatory bodies in Information Technology / Computer Science / Electronics and Communications / Electronics and Tele-Communications / Electronics / MCA /MSc/MCS with minimum 2 years’ experience on relevant solution in any of the Central Govt./State Govt./PSU/BFSI/ Reputed Private Firms/MNCs. Role & Skills Minimum of 2 years of experience with Engineering or equivalent educational qualification. Day-to-day maintenance and backup. SLA Maintenance/ Management, monthly Uptime reports, bandwidth utilization reports & interface utilization/reporting of all the devices. Trouble shooting and debugging of Network and Application access issues Incident management. Submission of periodical reports on the performance of the equipment’s and its review. SLA maintenance/management, daily, weekly and quarterly interface utilization report, hardware report etc. Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about cybersecurity and looking for an exciting role where you can make a difference? If so, we have an opportunity for you! As a Security Specialist at Kyndryl, you will play a crucial role in enabling and securing our customer organizations, cultures, and ecosystems. Your responsibilities will be varied and dynamic, spanning asset classification models, risk assessment reports, information security policies, security solution scenarios, implementation plans, organization models, procedures, security services, security effectiveness evaluation reports, and security awareness workshops. You will be tasked with configuring, monitoring, and managing the performance of networks to maintain the quality of services, while also protecting organizational infrastructure from malicious cyber-attacks. As a key member of our team, you will assess, predict, prevent, and manage the risk of IT infrastructure and data, helping our customers stay ahead of the curve and ensure their systems are secure. You will develop and implement security policies and procedures, working closely with other departments to ensure that all security measures are in place and operating effectively. But that is not all – at Kyndryl you will have the opportunity to explore innovation in CyberSecurity data science – taking information that has been gathered and looking for areas to have that “Ah Ha” moment. Drawing conclusions and patterns from the data across single and multiple clients. Creating new ideas in the area of risk management and risk quantification. In addition to your technical responsibilities, you will also play a key role in raising awareness of potential security threats through technical security training on best practices. This is an exciting opportunity to help shape the culture of our clients' organizations and make a tangible impact on their security posture. If you have a passion for cybersecurity – governance, risk and compliance, are looking for a challenging and dynamic role, and want to work with a team of like-minded individuals, then we want to hear from you! Join us as a Security Specialist and help us secure the future of our clients' organizations. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience Should have 10 to 12 years of experience. Aware of latest technologies and solutions on Network, Security & Data Centre technologies in project Implementation and Design. Experience in customer meetings and presentations for business development from the pre-sales point of view. Ability to discuss and pitch the technical solutions with clients as per the business needs Design appropriate solutions in line with the client requirements and ability to prepare proposals and make technically accurate responses to RFPs Excellent knowledge and hands on experience for the below technologies: Cisco Routers: 1900,2800,3800,3900 & ASR Cisco Switches: 3750X,3560X,2960,4500,4900,6500 & DC Networking-ACI, Nexus 2K,5K,7K,9K Load Balancers: Alteon, F5 , NetScaler WAN optimization - Riverbed or other OEM's Routing protocols: EIGRP, OSPF,BGP, MPLS,VRRP,HSRP/static routing. Others: Multicast, DMVPN, Tunnels, IPV6 &IPV4 Switching protocols & methodologies: VPC,VDC.OTV,VXLAN,VLANS, Spanning-Tree, VTP, Ether Channel,Stacking,802.1q tagging/trunking, Port Aggregation, Power Over Ethernet (POE), Failover/Fallback of Hardware & Link (High Availability) etc . Quality of Service : QoS markings, traffic classifications and prioritization Security: Network Layer-2 & Layer-3 Security Access control: Tacacs server , Radius Good Understanding of DNS,DHCP, NTP,NAT,PAT etc. Network Management/Monitoring Tools Like SolarWinds Orion, Nagios & Cisco Prime and others Wireless: Cisco WLC/Access Points/WCS Security Knowledge – Checkpoint, Cisco ASA, Firepower, FTD, FMC, Palo Alto, Juniper SRX and Netscreen. Experience in configuring and monitoring various WAN and internet circuits (T1, E1, PRI, DS3, Fiber, Ethernet), and working with ISPs in relation to these services Process Knowledge : ITIL Expertise in Documentation for Networks Possess good communication skills and customer focused attitude Certifications: CCNA/CCNP/CCVP/CCSP/CCIE (preferred). Preferred Technical and Professional Experience:- BE/B TECH/IT/CCNP/CCIE/JNCIE Certifications: CCNA/CCNP/CCSP/CCIE(preferred). Excellent written and verbal communication skills Ability to interact confidently with stakeholders of all levels Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Delhi, India
Remote
Role: Network Project Engineer Skill: Network Data Work Location: New Delhi Experience: 6-12years Position Purpose Assist with design, implementation and maintenance of high availability multisite networks that support customer enterprise environment. Provide advanced technical support and advice to IS staff and other key stakeholders as necessary. Key Competences Technical – The candidate must demonstrate an in-depth understanding of IP networking including routing, switching and addressing concepts. Must have operational and deployment experience of firewalls and have been exposed to VPNs on those platforms. Preference will be given to candidates who have experience of Palo Alto firewalls. Also, should have experience on Wireless, 802.1x & WAN optimizers. Critical Thinking – Candidates must demonstrate the ability to learn quickly, be able to solve problems independently, make well thought-out recommendations. Security Standards – Must be a proponent of a monitored environment, promote adherence to processes and standards encompassing data and infrastructure security. They must be comfortable working within a change management system and demonstrate a proactive approach to life cycle management. Teamwork – Must promote a collaborative environment within and across IT teams. Communications Skills – Must be effective with oral and written communication and be able to present complex technical concepts in an informative way to non-technical staff. They must be prepared to produce business presentable documentation for all change and project related work as required. Key Responsibilities Perform a wide range of duties on network devices including install, debug, maintain, upgrade and general support Architect and support WAN connectivity to remote sites Research, evaluate and recommend network technologies to support business requirements. Evaluate, test and deploy all software and hardware upgrades to the network equipment. Design, implement and troubleshoot the below - BGP - OSPF - EIGRP - Spanning Tree - Cisco Wireless - 802.1x - Firewalls (Palo Alto & Cisco) - WAN Optimizers (Riverbed) Develop, implement, test and maintain disaster recovery plans Act as a technical escalation point to assist with resolving incidents and tasks as required Ability to manage multi-tasking network project Produce high and low-level designs including implementation and test plans Produce network Visio diagrams Work closely with other internal teams for project delivery Ability to work with third parties and other teams to schedule and implement change Collaborate with team members in the production of network design Collect and review system data for capacity planning purposes Interface with vendors for procurement & maintenance Maintain and up-to-date knowledge of emerging network tools and technologies Rigorously create and maintain documentation for all processes and procedures Perform other duties as required by the Team Leader, Network Systems to meet requirements Essential Qualifications Tertiary qualifications in Computer Science / Information Technology or related Business discipline Relevant Industry Certification in network technologies or relevant on the job experience Required Experience 6 to 8 years network support (routing, switching, wireless) experience in implementation and administration of large corporate networks Demonstrated experience in providing technical advice, guidance and technical leadership in relation to capacity planning, business continuity planning and disaster recovery planning Any Other positional considerations Ability to work collaboratively in a team-based work environment Network Analysts are required to work in accordance to project work and availability as required by the business. High level of interpersonal and customer service skills Demonstrated ability to work accurately and within defined time frames Show more Show less
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 1 month ago
12 years
0 Lacs
Thane, Maharashtra, India
On-site
Responsibilities / Technical skills -Strong hands-on experience in Load balancer F5 LTM & APM-Strong hands-on experience in Routing & Switching-Experience with technologies and platforms such as VRFs, Nexus 9k, 7K and 5K switches.-Strong knowledge and extensive support of Routing Protocols/Technologies such EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.-Participate in problem management processes that have engineering or architectural elements.-Participate in network design and strategy forums, set directions, and provide recommendation.-Operates data communication systems, including LANs and WANs.-Plans, designs, and implements networked systems, including configurations, and supports/troubleshoots network problems.-Develops and evaluates network performance criteria and measurement methods.-Develop network technology road and industry best practices and perform presentations and recommendations to the client base.-Provide hands on support for a variety of Data Center technologies with a heavy focus on Routing, Switching-Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results.-High level of confidence and competence communicating on bridges. -Solid background in vendor management to drive incident resolution.-Experience with monitoring tools and strategies.-Routinely mentor junior staff in areas of process, technology, execution, and other areas.-Execute and analyze packet captures using Wireshark and other related technologies.-Serve as extensions of the leadership team as directed for workload management and routine guidance.-Perform or participate in complex maintenance or deployment activities. -Create or modify documentation in response to new events and learning’s.-Routinely provide constructive feedback for improvement opportunities.-Assist management with determining suitable training and areas of technical need within the team. Communication skills -Must have excellent communication skills including written, oral and presentation.-Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support.Working Experience -10 – 12 years of Network support experience in a mid to large sized organization. Soft skills -Two or more of the following certifications or higher strongly preferred F5, CCNP or CCIE certification-Excellent communication & interpersonal skills – written and oral-Ownership and accountability-Client relationship management-Ability to mentor and motivate.-Independent decision making-Problem solving and conflict resolution. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
The Level 2 Network Engineering (network consultant) team is responsible for ensuring availability, performance, and security of the network infrastructure. As a member of the team, you have a direct impact on network infrastructure design and feature enhancements to keep our systems running smoothly. You are focused on creating engineering solutions to operations problems, optimizing existing systems, building infrastructure and eliminating work through automation. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Our ideal candidate is highly autonomous, possesses effective written and verbal communication skills, a strong sense of ownership, adapts quickly to new technologies, and has high career growth potential. The desire and ability to work in a fast-paced, collaborative environment is essential. Essential Functions: · Develop network architecture for a multi-tenant enterprise environment. · Be responsible for the lifecycle of architecture from inception to working with engineering teams on implementation and supportability of design. · Build reusable designs and systems that promote scale, reliability, security and efficiency. · Manage and maintain multi-vendor, multi-protocol datacenter and backbone networks. · Define and develop optimized network monitoring systems. · Develop and maintain consistency within the networking infrastructure. · Troubleshoot and remedy network related issues. · Ability to participate in a regular on-call rotation. · Analyze complex business problems and issues as it relates to enterprise network infrastructure. · Provide technical guidance to IT professionals to correct issues encountered with network software & connectivity. · Manage the needs of multiple customers, prioritize needs and manage the daily workload. · Assist with internal projects as necessary, and work with project managers to set the scope and timelines of new projects to meet completion deadlines. · Interface with all levels of employees internally and within client businesses to support engagement requirements (business owners, project managers, customer employees, and executive management). · Write technical procedural documentation for co-workers and for delegated tasks. Required Education, Knowledge, and Experience: · BS degree in Computer Science or related technical field involving systems engineering, or equivalent practical experience. · 5+ years of experience working on a service provider or enterprise-level network in engineering or design capacity. · A deep understanding of network protocols, including IP and related transports, BGP, EIGRP and OSPF. · A deep understanding of network hardware internals, including forwarding, filtering, and policing mechanisms. · A solid understanding of application protocols, including DNS, IPSEC, HTTPS, and TLS. · Practical experience in network device firmware management in a large-scale enterprise environment. · Experience developing network automation tools in at least one language (Python, Perl, C++, Bash, etc.). · Experience with and understanding authentication mechanisms including PKI. · Proven expertise with network hardware and software, preferably including Cisco, Juniper, HPE, Fortinet etc. - CCNP certification required, JNCIA/JNCIS certification preferred. · Strong understanding of wireless protocols with proven experience in Juniper Mist, Cisco WLC and Ruckus · Strong written and verbal communications skills. Abilities and Skills: · Ability to adapt to a changing technical environment. · Ability to coach other members of team in their area of expertise. · Ability to communicate clearly with all team members and end-users. · Ability to work with a sense of urgency. · Self-directed and sufficient as there may be little to no daily supervision. · Ability to analyze complex business systems and proprietary application configurations, document the configurations and processes, and support them as needed. · Ability to prioritize and manage competing demands and tasks, and successfully manage multiple engagements that may require additional resources. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role At Kyndryl, our Security Consultants are game-changers, constantly pushing the boundaries of what's possible and transforming the way our customers do business. We're looking for a talented individual who thrives in a dynamic environment and is ready to take on the challenge of protecting organizations from threats both known and unknown – being the defender of tomorrow’s digital world. As a Security Consultant, you'll be the guardian of confidentiality, integrity, and availability, ensuring organizations are shielded from the ever-evolving threat landscape. Your expertise will be sought after as you assess, analyze, and implement effective security measures in customer environments, leaving no stone unturned when it comes to safeguarding their most sensitive data. Collaboration will be your forte, as you work closely with clients to understand their unique security requirements and assess their current security posture. Armed with this knowledge, you'll provide expert guidance and recommendations on the best security practices, risk management strategies, and robust security policies that will fortify their defenses. You won't stop at providing advice; you'll roll up your sleeves and get hands-on. Designing and implementing security controls, policies, and procedures will be your playground. You'll work alongside cross-functional teams to deploy state-of-the-art technologies, including firewalls, intrusion detection/prevention systems, access controls, and encryption technologies, ensuring a comprehensive security framework. The thrill of uncovering vulnerabilities and risks is what motivates you. Armed with your extensive knowledge, you'll conduct thorough security assessments, leaving no stone unturned in identifying potential security breaches. Your findings will serve as the foundation for meticulous security audits and reviews, ensuring adherence to policies and procedures. Your reports and findings will be the catalyst for management decisions and actions. In the fast-paced world of cybersecurity, staying ahead of the game is crucial. That's why you'll continuously immerse yourself in the latest security threats, technologies, and best practices. Your recommendations will drive enhancements to the organization's security posture, ensuring it remains at the cutting edge of defense. Your influence won't be limited to systems alone. You'll lend your expertise to the design and review of IT infrastructure, systems, and applications, ensuring they are secure by design from inception. Not only will you make an impact within our organization, but you'll also collaborate with customers and vendors on security assessments, audits, and due diligence activities. Your knowledge and experience will be instrumental in shaping secure collaborations and partnerships. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Your Future at Kyndryl As a Security Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills And Experience CCNA Network or Security is must. Hands on experience Cisco Nexus/FortiGate/Checkpoint/Palo alto Understanding of Load Balancing concepts Good Understanding and hands on Routing protocol : customer end router BGP, EIGRP, OSPF and failover concepts. Work from client location in Mumbai 24*7 shift operations Implementing change request w.r.t network and security technology. Troubleshooting severity issues. Attending client meeting of change discussions. Support in providing RCA. Understanding vulnerability assessment and security hardening process. minimum 6-8years of experience Attend architecture discussion Implement and troubleshoot network and security protocols Understanding of ITIL concepts. Experience in ticket handling through service now. The Operations Engineer will offer Level 2 and Level 3 Support that includes operation and change management. Understanding and daily use of Microsoft Office 365 Suite and other productivity tools (e.g., Excel, Word, PowerPoint, SharePoint) to accomplish audit and compliance related tasks Preferred Skills And Experience Cisco ACI, Checkpoint, Fortigate CCNP Certified or equivalent Firewall Certification will be preferred. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Position Summary Resolving first, second and third level support problems; 75% of which will be resolved without escalation. Escalating to the relevant Engineering team as required, promptly following procedures and ensuring management is updated accordingly. Ensuring the customer and ticket is up to date at all times on incident progress. Maintain, troubleshoot and co-ordinate replacement of faulty hardware. Involved in the execution of client change requests in a timely manner as planned by Customer Account Manager, Engineering and Command Centre Manager. Escalation of critical issues/outages to Command Centre Manager and Customer Account Manager as per procedures. Provide detailed feedback to other groups on all incident resolutions, ensuring full details are entered into ticket case notes. Daily review and action of open cases; updating Command Centre Manager on current cases and their status as appropriate. To provide comprehensive handovers to peers at the end of shift. Attend Daily Operations and Change Review meetings as required. Logging cases to 3rd party vendors requesting assistance on unresolved issues. Minimum Requirements Confident and Professional dealing directly with customers. Outgoing team player with the ability to liaise with other team members and take the lead on decision making. Positive and Pro Active attitude. Working knowledge/understanding of Microsoft products. Troubleshooting basic Server problems. Ability to work under pressure. Supportive and committed team player. Experience of using Ticket Management tools. Escalations are performed within the SLA timescales. Good commutations with customers is required throughout incident lifecycles. Engineering and Senior Management are kept abreast of appropriate escalations. Analytical skills. Have excellent written and verbal communication skills. Be organized and be able to work under pressure. Detailed working knowledge of a range of networking and security technologies, including: Cisco switches and routers Azure networking (vNets, Virtual WAN, HUB, VPN sites etc...) and security (NSG etc…) Lenovo Switches F5 Big-IP load balancers, Kemp LB, Check Point and Endpoint Servers. Sophos Firewalls. Cisco WIFI technology. Good knowledge in Bluecoat Proxy, Meraki Devices RSA Server Management. Able to demonstrate understanding of key networking concepts, including: TCP/IP Layer 2 and layer 3 switching and routing Routing protocols such as BGP, EIGRP and OSPF Security solutions such as firewalls, IDS/IPS, VPN, and SSL Certificates Load balancing best practices Radius/NPS setup and administration. In-depth troubleshooting and strong analytical skills. Use of packet capturing technologies such as Wireshark and NetScout. Knowledge of platform technologies including Microsoft Windows, DHCP, DNS Unix and/or Linux. Ability to design, implement, and support network and security domain. ITIL accreditation. Should have good experience on IP soft, Netflow and Solarwinds tools. "We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately." Show more Show less
Posted 1 month ago
0 - 3 years
0 Lacs
Bengaluru, Karnataka
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. Implement and manage branch side Switch - VLANs, VTP, and trunking, Ensure network availability, performance, and security. Troubleshoot branch WAN issues using tools like ping, traceroute, and SNMP.. Provide L1 support for branch networks, resolving hardware and software issues for Network devices. Ensure branch network devices are compliant with customer security policies. Participate in network upgrades, migrations, and projects. Collaborate with cross-functional teams to resolve network-related issues. Identify and resolve network-related issues using logical troubleshooting methodologies. Analyse network logs, packet captures, and performance metrics, Escalate complex issues to senior engineers. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 3 years of experience in Network support covering WAN technologies MPLS, SDWAN etc Strong understanding of TCP/IP, routing protocols (OSPF, EIGRP), and switching fundamentals. Experience with Cisco IOS and network management tools, Familiarity with WAN technologies (MPLS, VPNs). Monitor branch WAN links for availability, latency, and packet loss. Configure and troubleshoot network devices, including routers, switches, modems etc. Collaborate with telecom DC & DRC teams to resolve branches WAN-related issues Configure, monitor, and troubleshoot Cisco, Juniper, HP ant other OEM routers and switches. Preferred Technical and Professional Experience CCNP or equivalent certification. Experience with SDWAN, and VPNs. Familiarity with ITIL or similar service management frameworks. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 1 month ago
0 - 8 years
0 Lacs
Hyderabad, Telangana
Remote
Location : Hyderabad Work Timings : 1:00 PM to 10:00 PM or 2:00 PM to 11:00 PM IST (8:30 AM to 5:30 PM GMT/BST) Role Requirement Hands on experience on Panorama and Palo alto firewalls to configure and troubleshoot issues. In-depth knowledge of firewall NGFW features and protocols such as TCP/IP, VPN, NAT, and IDS/IPS. Experience in operating Cisco LAN technologies and routing protocols (EIGRP, OSPF, RIP, BGP) in an enterprise environment. Experience in F5 Load Balancing (LTM and GTM) Experience in managing IP networks and supporting infrastructure (DHCP, DNS) IPSEC VPN troubleshooting. Planning for firewall Pan-OS and management upgradation. Knowledge of network architecture and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP/S, DNS, DHCP) Excellent written and verbal communication skills, with a focus on translating technically complex issues into simple, easy to understand concepts. Willingness to learn additional technologies, not focused on a single technology/application. Proven Service Management (ITIL) experience, specifically incident, problem and change management. Be able to collaborate with clients, identify engagement, follow-on opportunities, and have a strong desire to excel. Ability to work in virtual teams, offering support to team members remotely. Roles and Responsibilities Design, configure, and implement firewalls to protect company networks from unauthorized access. Develop and maintain firewall policies, procedures, and documentation, ensuring compliance with industry standards and regulatory requirements. Troubleshoot and resolve firewall-related issues, including connectivity problems and security incidents. Actively participate and take the lead in firewall related project work involving multiple IT support teams and business functions. Configuring and troubleshooting site to site VPN related issues. Configuring and troubleshooting Force scout issues. Configuring and troubleshooting Wi-Fi connectivity. Analyze and implement new security protocols to improve performance against threats or malfunctions. Monitor firewall logs and alerts to identify potential security breaches and take appropriate action. Collaborate with other IT professionals to ensure firewalls are integrated with other security systems and protocols Conduct regular vulnerability assessments and penetration testing to identify and address potential weaknesses in the firewall system. Stay up to date on emerging threats and new firewall technologies, and recommend updates and enhancements as needed. Work closely with technology services teams and put-up action plan for firewall OS /patch upgrades, rebuild etc. Follow established change management process to complete all technical changes in the environment. Knowledge of ITIL Service Management framework. Maintain technical support relationships with vendors and engage in troubleshooting calls to identify root causes. Plan and implement continual service improvements across the platforms. Assist with SLAs, KPIs and compliance reporting across the estate. Provide out of hours support as per on-call Rota. Provide guidance and support to other IT staff and end-users on firewall-related issues and best practices. As a senior member of the team guide and mentor other members of the team. Qualifications Bachelor of Engineering/ Bachelor of Technology 6-8 years’ experience in a similar role and enterprise organisation. Tools and Technologies Panorama and Palo Alto Firewalls Checkpoint Firewalls F5 LTM>M Cisco Switches and Routers Cisco Wireless Lan Controllers and Access Points Technical Certifications (Good to have) ITIL v3 or v4 Foundation Firewall Certification (PCNSA, PCNSE) CCNA Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 300323
Posted 1 month ago
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