1128 Eigrp Jobs - Page 40

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.

Technical skills: Routing- Cisco Routers (ISR 43xx, ISR 44xx, ASR 1001 Series) BGP, OSPF, EIGRP Switching- Cisco Catalyst (3900, 2900, 2800 Series) Cisco Nexus (2k, 5k, 7k, 9k) Wireless- Cisco (WLC & WAP) Cisco Prime, SDWAN, DNA, ACI Palo Alto Prisma VMWare NSX-T DDI – Infoblox (DNS/DHCP/IPAM) WAN Optimizer (Riverbed) Switching- Aruba / HP / Meraki Wireless- Aruba / Meraki NetBrain Rate :- 160k Location :- pune 8-10 yrs years of experience Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.

Role Purpose The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team. Do Ensure operational excellence through contract and regulatory compliance, effective case acknowledgment, tracking, prioritization, system updation, and reporting Acknowledge client cases as per the SLA’s defined in the contract Access client tool and log all incoming client cases accurately on the internal tool as per contract Accurately document all pertinent case information such as case number, case type, etc. of daily cases received Follow standard processes and procedures to track and prioritize all client cases Accurately update the internal tool with daily cases and forward the same to respective agents and QAs Access and maintain internal knowledge bases, resources and frequently asked questions to aid in effective case logging and prioritization Maintain and timely update internal tool for agents to speed up response time Identify red flags and escalate serious client issues to Team leader in cases of non-compliance and untimely resolution Ensure all client information, disclosures and regulatory changes are given to agents and QA’s on a regular basis Monitor compliance with service agreements to avoid legal challenges Share recorded case logs and status reports with clients and supervisors on a daily basis Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines Serve as the primary point of contact for accessing cases pertaining to a specific client using designated client tool Develop deep understanding and use of client tool to effectively perform day today duties Access client tool and acknowledge to the client the receipt of the cases as per the SLA’s defined in the contract Accurately document all pertinent case information such as case number, case type, etc. on a daily basis for all cases received Prioritize cases on the levels of urgency and complexity as per the regulatory guidelines defines by the client Accurately extract case information and create an excel listing cases along with relevant information pertaining to the cases Maintain logs and records of all client cases as per the standard procedures and guidelines Collaborate with client and undergo trainings on any new regulatory guidelines for a particular client process and implement the same on all cases Ensure allocation and resolution of client cases as per the defined SLAs by accurately updating internal tools, training sessions on new regulations and regular reporting Ensure allocation of cases to agents and QAs by accurately recording all client cases on the designated internal tracking software Maintain tracker of all cases received along with the allocation information for reporting purposes Ensure all client cases are resolved as per the defined SLA’s and regulatory guidelines defined by the client Maintain and share the resolution status report with supervisor and client on a daily basis Share the hourly productivity update report with supervisors and clients on a daily basis Undertake client training on specific tool features and/or any other regulatory changes introduced by client/govt. Conduct training sessions for agents and QA ensuring the regulatory changes have been effectively communicated to all agents and QAs Ensure new regulatory guidelines are implemented all client processes to avoid penalties and non-compliance Liaise between the client and internal teams on escalations of serious issues and unique queries Follow up with agents and QAs to record feedback and ensure compliance to contract SLA’s and regulations Interact and engage with the client and internal stakeholders to communicate and update progress against a particular case Build capability to ensure operational excellence and maintain superior customer service levels for the existing client Undertake trainings to stay current with any new features, changes and updates on client tool Enroll in product specific and any other trainings per client requirements/recommendations Conduct training sessions for Agents and QAs on any new regulatory guideline that needs to be applied to any process urgently Identifying and document most common problems and recommend appropriate changes to the team leader Updates job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Network Data Admin. Experience3-5 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.

Job Title:Network Engineer Experience6-9 Years Location:Bangalore : Create Network Change Request in Service Now tool Map the IP address and port details of the application in the change request Create Firewall Port opening requests Co-ordinate change required on network infrastructure ( Switches/routers/ load balancers ) during migration of business applications Verify the end to provisioning and validate the connectivity Work with SME’s to troubleshoot the connectivity issues Skills : Good understanding of IP addressing , IP subnets etc. Good Knowledge of VLAN , IP routing ( BGP ) Worked on GUI interface of Panorama Able to configure the firewall rules on Palo Alto firewalls based on the configuration provided Familiarity with SNOW tool added plus . Knowledge of packet capture tools eg. Wireshark etc. Skills PRIMARY COMPETENCY Network PRIMARY Routing & Switching - Cisco PRIMARY PERCENTAGE 100

This role involves the development and application of engineering practice and knowledge in the following technologiesDesign of mechanical systems, devices, equipment and machines; installing and maintaining mechanically functioning equipment; simulating a wide range of interactions and evaluate performance in real world scenarios; and develop prototype for manufacturability, testing and validation. - Grade Specific Focus on Mechanical Physical Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies) Active Listening Adaptability Analytical Thinking CAD & Digital Twin DesignGenerative Design & Additive Manufacturing Collaboration Material Science and Recycling Process Material ScienceMetals, Composite, Surface and Nanomaterials Problem Solving Product Digital DesignAutoCAD Product Digital DesignAutodesk Fusion 360 Product Digital DesignCATIA V5 Project Management Project Planning Projects & QCT Management, Supplier Management Rapid DynamicsCrash and Vulnerability Risk Management Scope Management Specification and Requirements Management Stakeholder Management Static Stress Analysis Static StressPhysics & Simulation Science Strategic Thinking Sustainability-Electrification Sustainability-Green Hydrogen

Design and Implementation Develop and implement data center network designs using Cisco NX-OS and/or Cisco ACI technologies. This may involve creating high and low-level design documents; test plans and use cases. Configure and manage ACI fabrics; policies and application profiles. This includes setting up and maintaining ACI-specific components like the Application Policy Infrastructure Controller (APIC); leaf and spine switches Troubleshoot and resolve network issues; including complex problems with mixed media protocols and network topologies Stay up-to-date with the latest Cisco ACI and NX-OS technologies and best practices In-depth understanding of Cisco NX-OS software technologies; including ACI and experience in designing, implementing and troubleshooting ACI fabrics. Primary skills Cisco ACI Cisco NX-OS

SDWAN JD Knowledge on SDWAN Viptela solution Good Knowledge of Routing protocols such as OSPF and BGP A good communications skill is a must. Must have a demonstrated ability to relate to customer representatives at various levels. Must have good technical writing skills and have experience in writing test and implementation / Migration plans. Skills and experience in working independently. Strong interpersonal and teamwork needed

Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Knowledge of overlay technologies BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Nexus, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Desired Skills (Good to have as value add to this role) Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes) Education &/ Additional Certifications Degree/ Masters CCNP, CCIE (R&S / DC) VCP, AWS, CKA (Good to have)

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! About The Role Job Description- Senior Network Engineer (Campus Network Engineering) Deploy, maintain and troubleshoot scalable and secure network solutions using Cisco (Catalyst 9K, 4K series) and Juniper (EX Series) switching platforms. Configure and optimize routing protocols such as BGP, MPLS, OSPF, and EIGRP across Cisco and Juniper devices. Implement and manage wireless networks using Cisco (Aironet, Catalyst) or Juniper wireless technologies. Implement and optimize SD-WAN solutions from Versa or Cisco (Viptela) to enhance network performance and reliability. Ensure adherence to enterprise networking standards and best practices in design, implementation, and documentation. Develop comprehensive network documentation, including diagrams, configurations, and operational procedures. Provide on-call support and participate in troubleshooting and RCA for network incidents and outages. Collaborate effectively with multiple vendors and internal teams to deliver integrated network solutions. Provide technical guidance as a subject matter expert in networking technologies for Network Operation. Essential Knowledgebase: Mandatory Skills: Bachelor’s degree in computer science, Information Technology, or related field. 7+ years of progressive experience in enterprise-level networking with a focus on Routing, Switching, Wireless, and SD-WAN technologies. Expertise in Cisco switching platforms (Catalyst 9K, 4K series) and Juniper switching technologies (EX Series). Expertise with advanced switching technologies and protocols (VLANs, STP, EtherChannel, Layer 3 switching) on Cisco Catalyst platforms. Hands-on experience with Cisco (ASR, ISR, NCS) and Juniper routing platforms. Hands-on experience with Cisco and Juniper wireless technologies and standards (802.11ac, Wi-Fi 6). Strong proficiency in routing protocols (BGP, OSPF, sMPLS) and SD-WAN technologies (Versa). Experience with network documentation practices, maintaining standards, and operational procedures. Ability to work effectively in an on-call rotation and handle escalations during network incidents. Excellent communication and collaboration skills with the ability to work across teams and manage vendor relationships. Experience in Network management, monitoring, and Ticketing tools such as Cisco Catalyst Center (DNAC), Prime, SNOW (Service Now), SolarWinds, SevOne, Thousand Eyes etc. Proven experience in RCA preparation and implementation of corrective actions. Hands-on expertise in packet analysis using industry-standard tools like Wireshark Certifications such as CCNP, JNCIP-ENT or equivalent certifications in networking technologies are preferred. What You Need To Succeed Senior level to manage critical/complex environments. The Individual should be passionate about technology, and experienced in designing, implementing, troubleshooting & managing enterprise network & security platforms Demonstrate deep expertise in technical and security process design. Maintain the state enterprise network & security infrastructure Collaboratively work with the end-users/teams to support the requirements Other Desired Attributes Experience with network automation tools/CI-CD pipeline and scripting languages (Python, Ansible, Jenkins). Experience with tools like Visio, Lucid Experience with virtualization technologies and Linux. Knowledge of cloud networking technologies (Azure, AWS) and network development tools ( GIT, Docker, Jinja etc) Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015. Show more Show less

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. Implement and manage branch side Switch - VLANs, VTP, and trunking, Ensure network availability, performance, and security. Troubleshoot branch WAN issues using tools like ping, traceroute, and SNMP.. Provide L1 support for branch networks, resolving hardware and software issues for Network devices. Ensure branch network devices are compliant with customer security policies. Participate in network upgrades, migrations, and projects. Collaborate with cross-functional teams to resolve network-related issues. Identify and resolve network-related issues using logical troubleshooting methodologies. Analyse network logs, packet captures, and performance metrics, Escalate complex issues to senior engineers. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 3 years of experience in Network support covering WAN technologies MPLS, SDWAN etc. Strong understanding of TCP/IP, routing protocols (OSPF, EIGRP), and switching fundamentals. Experience with Cisco IOS and network management tools, Familiarity with WAN technologies (MPLS, VPNs). Monitor branch WAN links for availability, latency, and packet loss. Configure and troubleshoot network devices, including routers, switches, modems etc. Collaborate with telecom DC & DRC teams to resolve branches WAN-related issues Configure, monitor, and troubleshoot Cisco, Juniper, HP ant other OEM routers and switches. Preferred Technical And Professional Experience CCNP or equivalent certification. Experience with SDWAN, and VPNs. Familiarity with ITIL or similar service management frameworks. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less

Are you naturally curious? So are we at MKS. Our collective curiosity drives us to be an innovation leader in many industries. Our products drive technology advancements across a wide range of applications such as 5G, augmented/virtual reality, autonomous vehicles, clean drinking water and space exploration. We are a team of collaborators who value fresh thinking and believe in mutual respect, constructive candor, diversity and inclusion. As a valued and trusted partner to our customers, we are continually pushing the boundaries of possibility. We believe in creating technology that transforms our world and are looking for like-minded individuals to join our team. If this is appealing to you, we want to meet you. We are looking for an exceptional Principal Network Engineer based in Manesar, Gurugram to join the MKS IT Enterprise Infrastructure team. This position will work with a team that is responsible for the full lifecycle development and support of daily operations of IT network infrastructure and networking functions for MKS global network operations. Experience working in a multisite and international IT environment is a requirement. The team is looking for a candidate that has the aptitude for a wide variety of responsibilities that enjoys a dynamic and challenging environment. "Note: The successful candidate will receive the $250 StartSmart Incentive post-joining." Your Responsibilities Plan, architect and implement data communication networks that meet the organization’s needs and focused on Cloud integration with providers such as AWS and Microsoft Asure. Present network plans to management staff. Oversee the network implementation process, including setting schedules and budgets. Implement upgrades to hardware and software as needed. Research network technologies and stay up to date on advancements in the field. Provide support to the daily operations team as needed. Plan and recommend designs for continuous improvement in the network. Provide analysis of network capacity and health. Architecture and management of global Palo Alto firewall footprint. Lead the design, deployment, and management of the Network Access Control system Aruba ClearPass. Implement networking best practices and standards throughout the infrastructure. Creating documentation and communications as needed. Manage automation to ensure daily operations and standards are optimized. Participate in support through the Service now ticketing system. Escalate critical issues to manager in a timely manner. Coordinate technical implementation with partners from business. Ability to work after hours and participate in on-call coverage Other duties as assigned Technical Requirements What will you bring to the team Minimum 8-10 years of experience working with network technologies. Experience with integration with AWS, Azure and other cloud providers. Hands-on experience with Cisco route/switch, Palo Alto firewalls. Aruba and Fortigate experience desired. DNS, DHCP and IP addressing management. Remote access technologies (SSL, IPSec) and site-to-site VPN Wireless networks, controllers, and APs WAN and SDWAN provisioning and optimization Network/system monitoring and troubleshooting. Network Devices: Routers, Switches, Firewalls, Load Balancers (Multivendor Network Environment) Network Skills: TCP/IP, routing protocols (EIGRP,BGP,MPLS,IPSec VPN), Layer2/3 switching and VLAN configuration, Firewall security policy. Familiar with authentication services: Radius, TACACS/TACACS+, 802.1x Experience with Network Tools such ClearPass, Solar Winds, Cisco Umbrella, Infoblox, Cisco ISE Experience working in a team environment. Excellent analytical, troubleshooting and communications skills. Experience maintaining and supporting network infrastructure in a 24/7, On-Call model. Functional Requirements: Excellent written and verbal communication and organizational skills to effectively work with the all members of the team, a must. Ability to work effectively with a cross-functional team in planning, designing, acquisition, configuration and implementation of complex systems Ability to work effectively under deadline pressure and meet customer expectations in a demanding environment. Ability to work in a remote environment across international boundaries and cultural differences. Provide estimates on development effort and proposed technical solutions to business problem. Provide on-call support of critical applications and may coordinate on call response efforts with other IT team members as needed. Work under general supervision. Educational Qualifications Education / Experience: Associate Degree or Trade Certification in Computer related fields. Minimum 5-8 years of experience in networking technology environments. Show more Show less

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! About The Role Job Description- Senior Network Engineer (Campus Network Engineering) Deploy, maintain and troubleshoot scalable and secure network solutions using Cisco (Catalyst 9K, 4K series) and Juniper (EX Series) switching platforms. Configure and optimize routing protocols such as BGP, MPLS, OSPF, and EIGRP across Cisco and Juniper devices. Implement and manage wireless networks using Cisco (Aironet, Catalyst) or Juniper wireless technologies. Implement and optimize SD-WAN solutions from Versa or Cisco (Viptela) to enhance network performance and reliability. Ensure adherence to enterprise networking standards and best practices in design, implementation, and documentation. Develop comprehensive network documentation, including diagrams, configurations, and operational procedures. Provide on-call support and participate in troubleshooting and RCA for network incidents and outages. Collaborate effectively with multiple vendors and internal teams to deliver integrated network solutions. Provide technical guidance as a subject matter expert in networking technologies for Network Operation. Essential Knowledgebase: Mandatory Skills: Bachelor’s degree in computer science, Information Technology, or related field. 7+ years of progressive experience in enterprise-level networking with a focus on Routing, Switching, Wireless, and SD-WAN technologies. Expertise in Cisco switching platforms (Catalyst 9K, 4K series) and Juniper switching technologies (EX Series). Expertise with advanced switching technologies and protocols (VLANs, STP, EtherChannel, Layer 3 switching) on Cisco Catalyst platforms. Hands-on experience with Cisco (ASR, ISR, NCS) and Juniper routing platforms. Hands-on experience with Cisco and Juniper wireless technologies and standards (802.11ac, Wi-Fi 6). Strong proficiency in routing protocols (BGP, OSPF, sMPLS) and SD-WAN technologies (Versa). Experience with network documentation practices, maintaining standards, and operational procedures. Ability to work effectively in an on-call rotation and handle escalations during network incidents. Excellent communication and collaboration skills with the ability to work across teams and manage vendor relationships. Experience in Network management, monitoring, and Ticketing tools such as Cisco Catalyst Center (DNAC), Prime, SNOW (Service Now), SolarWinds, SevOne, Thousand Eyes etc. Proven experience in RCA preparation and implementation of corrective actions. Hands-on expertise in packet analysis using industry-standard tools like Wireshark Certifications such as CCNP, JNCIP-ENT or equivalent certifications in networking technologies are preferred. What You Need To Succeed Senior level to manage critical/complex environments. The Individual should be passionate about technology, and experienced in designing, implementing, troubleshooting & managing enterprise network & security platforms Demonstrate deep expertise in technical and security process design. Maintain the state enterprise network & security infrastructure Collaboratively work with the end-users/teams to support the requirements Other Desired Attributes Experience with network automation tools/CI-CD pipeline and scripting languages (Python, Ansible, Jenkins). Experience with tools like Visio, Lucid Experience with virtualization technologies and Linux. Knowledge of cloud networking technologies (Azure, AWS) and network development tools ( GIT, Docker, Jinja etc) Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015. Show more Show less

Location : Ahmedabad Experience : 7-12 years No. Of Positions : 5 Qualifications : B.E./ B. Tech / M. Tech Job Description To implement, monitor and maintain IT infrastructure /services which is deployed at various datacenters for providing application services to internal and external client. Internal clients are Product R&D/Engineering, PMG, Delivery and Techsupport teams. External client are business clients whose services are either hosted from our datacenter or provided at onTo implement, monitor and maintain IT infrastructure /services which is deployed at various datacenters for providing application services to internal and external client. Internal clients are Product R&D/Engineering, PMG, Delivery and Techsupport teams. External client are business clients whose services are either hosted from our datacenter or provided at onsite. Job Responsibility Lead resolution activities with customers, provide support in your area of expertise. Deliver a range of technical support services to our internal and external customers. Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met Handle support issues promptly and appropriately, escalate issues according to established procedures Implement , configure and maintain VMware environment , Servers (Linux/Windows) on both VM & physical nodes, Implement, configure and maintain Network routers, routing policies, Network switches, Switching policies, firewalls & policies in heterogeneous complex environments. SAN environment and service management. Technical/Functional Skills Required Hands on experience in maintaining Virtualized and non – virtualized datacenter server environments Hands on with Linux OS , Linux Clustering, HA environments installation , support and administration. Hands on with Windows Server OS, windows Clusters, HA environments installation, support and administration. Hands on experience in network technologies and maintaining Cisco / HP /Dell routing and switching platforms. Configuration of Cisco routers, Switches, Load Balancers, VOIP devices, Cisco Unified Communication Manager for VOIP Applications, Cisco PIX firewall series Hands on experience is configuring and maintaining of TCP/IP Protocols like TCP/IP, RIP, IGRP, EIGRP, OSPF, BGP, TFTP, FTP, SMP, DNS, NTP, LDAP, HSRP, VRRP etc. Hands on experience in Network security, VPN and related service using IPSEC, SSH, SSL AAA, TACACS+, and RADIUS, DES, 3DES, AES, MD5 etc. Soft Skills Required Good analytical skills and communication skills. Ability to identify the problems and find creative solution within in the timeline. Effective hardware and software problem solving abilities Display empathy and positive regard for others in written, verbal and non-verbal Communications. Work effectively with colleagues by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication. Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions. Additional/Special Skills Required (if Any) Good understanding of ITIL & ISO quality processes Show more Show less

1) Monitor and Manage the Network using Monitoring tool. 2) Raise ticket with provider and track the incidents till the resolution. 3) Timely updation of issues and status to all the required stakeholders. 4) Troubleshoot BGP routing issues and issues related to route-map and prefix-list configurations. 5) Support DR-DRILL activities planned 6) Auto fail over testing 7) Take configuration back-up of devices 8) Assist and coordinate with Banks for Network Support requirements 9) Maintain required logs and tracker 10) Adhere to shift handover process. 11) Work in 24x7 rotational shifts, for supporting Network operations. 12) Develop and maintain related documentation. Skills: 1) CCNA - Mandatory 1) Routing & Switching - Mandatory 2) MPLS Technology - Mandatory 3) Network Monitoring & Management tools - Mandatory 4) MS Office - Mandatory 5) Software Defined Network (SDN) & SD-WAN - Desirable 6) VPN technologies- Desirable 7) ITIL Foundation - Desirable. Education & Experience: 1) B.E/B.Tech, M.Tech / MCA (Computer/IT) with 2 to 3 plus years or B.Sc (Computers) with 4 plus years of working experience on large complex enterprise networks. - Mandatory 2) Experience in Core Networking Skills (LAN/WAN / Data Center) - Mandatory 3) Experience with protocols/technologies such as OSPF, EIGRP, BGP, STP, HSRP, VRRP, VLAN, VXLAN. - Mandatory 4) Hands on experience on multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 5) Configuration experience on network management and monitoring tools - Desirable .

Job Description Role: Junior Network Cloud-Focused Engineer Band: 29 Location: India Responsibilities Support complex network technologies through defined day-to-day BAU activities. Work to completion incidents, problems, and requests as required. Seek out and actively review network configurations to ensure they remain optimized and functional. Perform troubleshooting and diagnoses of system problems and failures. Use available tools to quickly resolve issues and limit impact to active incidents in a sometimes-high-energy environment. Ability to communicate effectively to large groups, regarding actions taken and identified root cause(s) of event(s). Recommend and implement preventative maintenance, technical changes and/or upgrades of the network environment, in accordance with corporate network standards and best practices for continuous improvement. Assist with implementation work in Hybrid-cloud Network services that align with the organization's security and technology standards. Study, review and maintain documentation of detailed service design, usage, troubleshooting, and support. Perform assignments related to configuration, integration, and upgrading of existing and future technologies in Hybrid-cloud Network, such as Cloud WAN solutions, Traffic inspection, Egress with Internet Gateways. Ability to learn and assist with provisioning, managing and troubleshooting the cloud environment's structure, landing zone, governance capabilities and core network services such as AWS Direct Connects, AWS VPN, AWS Transit Gateway, AWS VPC, AWS Gateway Load Balancer (GWLB), AWS Security Groups, AWS Prefix Lists, AWS Firewall Manager, AWS IPAM, AWS Route 53, AWS ELBs, AWS Private Endpoints, Azure ExpressRoute, Azure VNETs, Azure NSG, Azure Private DNS, etc. Continually grow your knowledge of cloud providers' service offerings in the network, IAM and compute domains. Learn, document and retain knowledge of cloud provider offerings and the organization's cloud usage to help identify cost and performance optimization opportunities. Learn basic automation skills to automate routine administrative tasks. Collaborate with network peers, cyber security, and operations teams. Help to determine recommendations on capabilities to support new business opportunities. Learn and grow your knowledge in security and compliance standards related to cloud environments. Collaborate on technical solutions when faced with a new complex systems design or process issue. Provide assistance to perform root cause analysis of service-interrupting incidents; develop and implement strategies to prevent recurrence. Actively learn how to prioritize critical, competing tasks. Drive continuous improvements of the networking service, drive automation to manage the scale and continue to optimize the efforts through appropriate tooling and automation. Required Qualifications Bachelor’s degree in computer science, MIS, or related equivalent experience considered Proven understanding, with practical support experience of fundamental networking technologies 3-5 years of industry experience with 1+ years of experience in Cloud Networking and related service (AWS, Azure, GCP) Proven problem/incident management and troubleshooting experience within a technology operations environment. Proven analytical and problem-solving abilities, with ability to collect and present meaningful system statistics and other metrics. Understanding of Infrastructure cabling, firewalls, load balancer’s, switches, routers, and SDWAN technologies Strong organizational skills, with the ability to handle numerous projects simultaneously with great attention to detail, urgency, focus and discipline. Confident and comfortable taking the lead during troubleshooting or recovery scenarios. Experience provisioning and maintaining network technology hardware and software. Knowledge in Cloud-based Network Security technologies. Preferred Qualifications Knowledge in the following areas: o Hybrid-cloud Networking (Cloud + On-Pem) ▪ Transit gateway ▪ Security Groups ▪ Load balancing technologies such as AWS-ALB, AWS-ELB, AWS-GLB, AZ-Traffic Manager, AZ-Application Gateways ▪ Cloud DNS technologies such as Route 53, Azure DNS, Azure Private Resolver, etc. ▪ Automation/Scripting experience in Cloud o Programming Language: Python, PowerShell, etc. o Firewall implementation in Cloud o CloudWAN o SDWAN o GitHub o BitBucket Network Security technologies experience in several of the following areas: o F5 Experience in the following: LTM; GTM; APM; and ASM o Palo Alto Firewall experience. o DNS/DHCP/IP Management – troubleshooting experience. Network Connectivity technologies experience in several of the following areas: o WAN/LAN Routing and Switching IOS XE (non-SD WAN), LAN/Campus Switching, Data Center Switching o Cisco Wireless - Prime - Catalyst Center (DNA Center) o Route/Switching Protocols BGP – OSPF - EIGRP - Tunneling DMVPN - GRE – IPSEC o Cloud Compute AWS – Azure Experience using Service Now for Incident/Change/Problem Management. Broad experience with other networking technologies ie: SASE, Proxy, AWS, Azure, ACI, Meraki, Tufin, Viavi, Gigastor, Network Capture Analysis, ISE, Forescout, Cisco Firewall, Threat Defense, Cisco VPN, DDoS, Linux, SecureCRT, WireShark Experience with Automation (Ex.: Ansible, Terraform, Kubernetes, Jenkins,XSOAR) Conceptual knowledge in some of the following IT areas: servers, database, web hosting, capacity planning, and performance analysis, Virtualized systems, Containers, etc. Strong communication and organizational skills. Ability to handle numerous projects simultaneously with great attention to detail, urgency, focus and discipline. Strong analytical and problem-solving skills Show more Show less

Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. Since year 2003, Oceaneering’s India Center has been an integral part of operations for Oceaneering’s robust product and service offerings across the globe. This center caters to diverse business needs, from oil and gas field infrastructure, subsea robotics to automated material handling & logistics. Our multidisciplinary team offers a wide spectrum of solutions, encompassing Subsea Engineering, Robotics, Automation, Control Systems, Software Development, Asset Integrity Management, Inspection, ROV operations, Field Network Management, Graphics Design & Animation, and more. In addition to these technical functions, Oceaneering India Center plays host to several crucial business functions, including Finance, Supply Chain Management (SCM), Information Technology (IT), Human Resources (HR), and Health, Safety & Environment (HSE). Our world class infrastructure in India includes modern offices, industry-leading tools and software, equipped labs, and beautiful campuses aligned with the future way of work. Oceaneering in India as well as globally has a great work culture that is flexible, transparent, and collaborative with great team synergy. At Oceaneering India Center, we take pride in “Solving the Unsolvable” by leveraging the diverse expertise within our team. Join us in shaping the future of technology and engineering solutions on a global scale. Position Summary Communications Engineer, Technologist I, will be responsible for the installation, maintenance and operations of the company’s network. The individual must be qualified at all levels of IP networks providing operational and project support to our business units data, voice, wireless and video networks. This position also involves developing & maintaining procedures to support network operations. Location: Chandigarh, India Essentials Duties And Responsibilities Assist in availability of 24/7/365 staffing schedule of network operations Assist in 24/7 monitoring of the network, servers and systems health using Solarwinds, Netflow, Microsoft SCOM, SCCM, Splunk etc. Work with trouble tickets, support teams to restore network services. Assist network operations center with investigations & documentation where warnings / threshold breach is observed Design and maintain the monitoring tools. Expert in problem resolution. Ability to troubleshoot and configure network devices remotely Documents, tracks and monitors problems to ensure a timely resolution of all assigned tickets. Participate in an on call rotation to provide support to oceaneering global businesses. Ability to work shifts to include holidays and weekends to support the infrastructure. Responsible for providing project support and evaluating new technologies. Identify and correct workflows and processes to improve network reliability and/or resolution times. Promote a positive work environment and promote customer service. Lead and mentor junior technicians on projects and troubleshooting. Manage, control and document changes per the change management supervisor Assist in root cause analysis of Network operation issues Any other tasks as directed by line manager Non-essential Should be open to travel as per business needs Supervisory Responsibilities This position has NO supervisory responsibilities Reporting Relationship Works closely with other IT teams Qualifications REQUIRED Bachelor’s degree, preferably in Electronics, Computer Science, or equivalent education Total work experience of 3-5 years. Must have an expert understanding of the TCP/IP network protocol. Must be an expert in troubleshooting wireless networks from past experiences with Cisco or Aruba. Must be an expert in routing and switching technologies. Knowledge of Cisco Wireless Controllers and access points. Knowledge of DMVPN, IPSEC, SSL VPNs. Knowledge of the F5 load balance. Must be an expert with the Cisco ASA firewall technologies. Must be an expert with EIGRP and BGP routing protocols. Experience of QOS policies across the Enterprise for Data, Voice and Video. DESIRED CCNA, CCNP certifications preferred Good communication skills Fluent in English with excellent communication skills Able to work independently Knowledge, Skills, Abilities, And Other Characteristics Log file analysis, event correlation, and troubleshooting Good written and verbal communication skills Teamwork & Interpersonal skills Analytical, problem solving & decision making skills Organizing & planning skills Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed Additional Information This position is considered OFFICE WORK which is characterized as follows. Almost exclusively indoors during the day and occasionally at night Occasional exposure to airborne dust in the work place Work surface is stable (flat) Closing Statement In addition, we make a priority of providing learning and development opportunities to enable employees to achieve their potential and take charge of their future. As well as developing employees in a specific role, we are committed to lifelong learning and ongoing education, including developing people skills and identifying future supervisors and managers. Every month, hundreds of employees are provided training, including HSE awareness, apprenticeships, entry and advanced level technical courses, management development seminars, and leadership and supervisory training. We have a strong ethos of internal promotion. We can offer long-term employment and career advancement across countries and continents. Working at Oceaneering means that if you have the ability, drive, and ambition to take charge of your future-you will be supported to do so, and the possibilities are endless. Equal Opportunity/Inclusion Oceaneering provides equal employment opportunities to all applicants Show more Show less

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Routing and Switching - Network Engineering Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities: Required skill - Juniper and Aruba Must have great experience on Routing & Switching & Wireless and Firewalls. Responsible for the Cisco ACI network architecture component(s) Must have Palo Alto Experience. Understand and support Data Centre Networks utilizing Cisco Application Centric Infrastructure and Nexus 9k platforms. Contribute to the development and performance of a migration plan from traditional data centre network designs to Cisco ACI. Integrate service appliances to Cisco ACI deployments to include Application Delivery Controllers and Firewalls. G0od understanding of Inter and Intra Tenant traffic flows, contracts Experience in L2 outs, L3 outs, VMM integration Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN Ensuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMS Participate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure components Looking to have strong knowledge of SDWAN (Hands-on) and Wireless Teaming with project managers, cross-functional technology and business teams to ensure successful projects Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Adaptive, communication, presentation and leadership skills Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept Knowledge of Wireless, Nexus, SD-WAN Working knowledge of Networking products from Cisco, Dell & Extreme Networks Skills and knowledge and adherence to ITIL & Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals Rotating on-call, support queue management, preforming network system analysis and reporting Willing to work in 24X7 environment About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less

Role Summary: (a) Title: L2 Support Engineer (b) Business/Function: Network & Communication (c) Job Location: Nagpur (d) Reports to: Manager (e) Team: Network & Communication - DRDC (f) Summary: The L2 Support Engineer will be instrumental in ensuring smooth network operations and maintaining a secure, reliable, and scalable network infrastructure. This role demands practical expertise in network configuration, troubleshooting, and managing complex environments, including Data Center and SD-WAN solutions. The L2 Support Engineer will address escalated issues from L1 support, manage incidents, provide 24x7 operational support, and ensure the prompt resolution of all network-related challenges. This role involves understanding customer requirements, coordinating with relevant stakeholders, addressing queries, and executing activities to develop effective solutions. Additional Information (a) Responsibilities: 1. Network Operations & Incident Management: • Handle escalations from L1 resources and provide guidance for effective resolution. • Manage day-to-day network operations, including incident reporting, review, and resolution within defined timelines. • Troubleshoot and resolve issues across LAN, WAN & Wi-Fi network, covering Access, Distribution, and Core layers. 2. Network Configuration & Troubleshooting: • Configure, monitor, and troubleshoot networking and security devices such as switches, routers, firewalls, and load balancers (CISCO, Juniper, etc.). • Design, implement, and manage SD-WAN solutions for medium to large-scale Internet & MPLS WAN networks. • Configure advanced routing protocols (BGP, EIGRP, OSPF) and have good expertise in TCP/IP, OSI models, and IP SLA. 3. Network Security & Compliance: • Secure network systems by establishing policies, defining and monitoring access, and enforcing compliance standards. • Regularly patch and harden all provisioned network and security devices. 4. Design & Documentation: • Prepare High-Level Design (HLD) and Low-Level Design (LLD) documentation. • Generate configuration templates for network changes and maintain version-controlled documentation. • Create and maintain blueprints for NOC and SOC processes and procedures. 5. Operational Support & Shift Management: • Provide 24x7 support for data center networks and relevant operations. • Monitor and protect data center networks, including internet-facing applications. 6. Vendor & Asset Management: • Coordinate with vendors for network and security device support and maintenance. • Manage inventory and ensure accurate asset documentation. 7. Performance Reporting & Audits: • Prepare and present operational reports, dashboards, and presentations as required. • Conduct network equipment testing and maintain audit records to ensure compliance. 8. Customer Interaction & Problem Solving: • Understand customer requirements, queries, and activities to prepare effective resolutions. • Ensure timely and professional communication to address customer needs. Requirements (a) Education: B.E/ B.Tech/MCA (Computer/IT)/B.Sc (Computers) (b) Experience: 1) 4 plus years of working experience on large complex enterprise networks. - Mandatory 2) Must have hands-on experience in protocols/technologies like MPLS (traffic engineering, L2/L3 VPN), BGP-4/MP-BGP, ISIS, OSPF/OSPFv3, EIGRP, RSVP, LDP, VXLAN, Network Access Control, 802.1x, VPN. - Mandatory 3) Experience in Software Defined Network (SDN) & SD-WAN. - Mandatory 4) Hands on experience on multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 5) Configuration experience on Network management and monitoring tools - Mandatory 6) Experience in conducting regular Network performance review, Network analysis and running detailed Network improvement plans with Network Providers. - Mandatory 7) Experience on Network Management tools like Cisco ISE, DNAC. - Mandatory 8) Experience in Solution Design and Architecture assessment of large networks - Desirable 9) Experience in Security devices - Added advantage 10) Experience in dealing with banks / financial institutions /NBFCs networks - Added advantage 11)Proficiency in managing and securing Data Center networks - Desirable (c) Certifications: 1) CCNP - Mandatory 2) ITIL Foundation - Desirable (d) Knowledge: 1) Understanding of OSI model and TCP/IP protocol (IPv4 & IPv6) - Mandatory 2) Knowledge on network capture / analysis tools like Wireshark - Mandatory 3) Knowledge in Network Management and Monitoring tools such as Solarwinds. - Mandatory 4)Excellent interpersonal, written and verbal communication skills along with quick learner. - Mandatory 5) Knowledge of Software Defined Network (SDN) & SD-WAN. - Desirable 6) Knowledge on Network & Security devices like firewalls, WAFs, L3 & L2 switches, LBs. - Desirable 7) Knowledge on Cloud Networking - Desirable 8) Knowledge of Network Security devices - Added advantage 9) Knowledge of Network Wireless technologies - Mandatory (e)Technical Skills: 1) Routing & Switching - Mandatory 2) Software Defined Network (SDN) & SD-WAN - Mandatory 3) MPLS Technology - Mandatory 4) Network Monitoring and Management tools - Mandatory 5) MS Office & MS Visio - Mandatory 6) Network Security - Firewalls, IDS/IPS, Proxy, DDoS - Desirable 7) VPN technologies - Added advantage 7) Wireless - Mandatory Show more Show less

Morningstar India is looking for a “Lead Infrastructure Engineer” based in our Vashi, Navi Mumbai office. The ideal candidate should be someone who thrives on delivering high quality operational output, new experiences, and technical challenges. As a “Lead Infrastructure Engineer” working in Morningstar’s IT infrastructure team, you will be involved in the support of our Wired and Wireless LAN, WAN and Datacenter Networks for Morningstar’s growing IT infrastructure that currently covers over 33 offices and 6 Datacenter’s worldwide. You will also be involved in the transition process and will work in collaboration with third line engineering teams based in Chicago, London, and Shenzhen. Interested candidates should have a proven track record of supporting significant Network Infrastructures. The successful candidate for this role should have at least 6-8 years’ experience in Network Lead support role and should have experience and knowledge of Cisco Switches, Routers, Firewalls, Cisco IOS, NX-OS, ASA, Cisco ACI, Cisco Wireless and Cisco Identity Service Engine. A CCNP or higher certification is required, and experience of Cisco Umbrella, Cisco DNAC, Cisco ACI and Zscaler ZIA & ZPA technology would be advantageous. Candidates should have an appreciation of security standards, best practices, and principals. Candidate should have excellent verbal and written communication skill in English, also bachelor’s degree or Diploma in Computer Science or Information Technology with strong academic credentials. Preference will be given to applicants with relevant IT industry technology certifications. (E.g., CCNP/CCIE Wireless, CCNP/CCIE R&S, ITIL v3/4) Candidate should be willing to work in UK shift (01:00PM – 10:30PM IST). Must have Experience People Management Expert, 5-6 years Network Lead Expert, 5-6 years Cisco Routing, Switching & Firewall Expert, 6-8 years English verbal and written communication Expert, 6-8 years Cisco Wireless Intermediate, 4-6 years Cisco ISE Intermediate, 4-6 years Palo Alto Intermediate, 3-4 years. Good to have Experience Cisco ACI Intermediate, 1-2 years Cisco DNAC Intermediate, 1-2 years Cisco Umbrella Intermediate, 1-2 years Zscaler ZIA and ZPA Intermediate, 1-2 years Cloud Networking in AWS & Azure Intermediate, 1-2 years. Day to Day responsibilities: People manager who has a passion and understanding for providing outstanding support Lead a team of Network Engineers who are responsible for handling 24X7 network support. Clarify performance expectations and help team members achieve success through coaching, mentoring, and providing effective and timely feedback, recognizing accomplishments, and providing discipline when appropriate. Monitor & Manage resolution SLAs for tickets. Create / update / maintain Standard Operating Procedure & wiki pages. Interface with other teams of Morningstar as a network lead to resolve incidents Participation in the delivery of IT projects as required. Create RCAs for Severity 1 & 2 incidents. Collaborate and contribute with team members, vendors, and other technical staff to develop, design, implement, and continuously improve systems. Manage shift schedules & resource availability for maintenance, projects & other tasks. Provide technical inputs for weekly/monthly reviews & reports. Create & execute plans for Maintenance activities, upgrades & new deployment. Experience in managing and troubleshooting of Cisco ISE, Cisco Wireless Controllers Access Points Experience in Riverbed and Symantec Bluecoat and ability to provide the reports of top users are who are consuming the most bandwidth. Actively participate in monthly maintenance activities which includes IOS, Cisco Nexus Upgrades, Wireless controller & ASA Upgrades Managing and maintaining the operational integrity of our systems Assist with the transition of Knowledge and support processes to the infrastructure support team. Use critical thinking and project management discipline, tools and techniques in the day-to-day execution of responsibilities and in resource and workload planning. Well-developed communication skills, with the ability to understand, make recommendations on, and convey technical issues and solutions to a range of stakeholders, both internal and external Skills and Requirements: Experience in managing a 24X7 support team. Bachelor’s Degree or Diploma in Computer Science or Information Technology At least 6-8 years of Experience in a networking focused Enterprise Networks Hands-on experience in a Large and complex network environment Good English communication and presentation skills (written & verbal) Team Lead who has a passion and understanding for providing outstanding support An ability to demonstrate a focus on attention to detail and high-quality results. Excellent English communication and presentation skills (written & verbal) Good understanding of wireless site surveys and network assessments tools and processes Expertise in Network Management and Troubleshooting via Cisco DNAC and Assurance will be advantageous. Hands-on experience in a complex network environment Strong technical subject matter expertise on Cisco Routers, Switches, Firewalls & other Networking equipment’s Strong technical expertise with Switching (VLAN, Trunking, Dot1x, various flavours of STP) protocols and Routing protocols (RIP, EIGRP, OSPF, BGP) Strong knowledge & good experience on Site-2-Site VPN, Remote VPN, Data Protection, URL filtering, NAT, QOS, IPSEC Experience in Monitoring tools. Expertise in Cisco Identify Service Engine (ISE) Knowledge of Jira and ServiceNow ticketing system Knowledge on Cisco Umbrella and Zscaler will be advantageous. Knowledge on Palo Alto Firewall will be advantageous. Knowledge on AWS and Azure networking concepts will be advantageous. Experience in QoS for wireless and voice over wireless will be advantageous. Advantageous: In depth knowledge of Cisco Wireless Suite and 802.11 family of protocols ITIL foundation (v4) certification CCNP/CCIE in R&S/Wireless certifications Morningstar is an equal opportunity employer. Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues. I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity Show more Show less

Role - Senior Infrastructure Engineer Shift - Rotational Job Description - The ideal candidate should be someone who thrives on delivering high quality operational output, new experiences, and technical challenges. As a “Senior Infrastructure Engineer” working in Morningstar’s IT infrastructure team, you will be involved in the support of LAN, WAN and Datacenter Networks for Morningstar’s growing IT infrastructure that currently covers over 33 offices and 6 Datacenter’s worldwide. You will also be involved in the transition of second line support processes and functions to the new team in Mumbai. Interested candidates should have a proven track record of supporting significant Network Infrastructures. The successful candidate for this role should have at least 6-8 years’ experience in an IT support role and should have experience and knowledge of Cisco Switches, Routers, Firewalls, Cisco ACI, Palo Alto Firewall and AWS/Azure Cloud Networking. A CCNP or higher-level certification is required, and experience of Cisco Wireless & ISE, Zscaler ZIA & ZPA, Cisco Umbrella and Palo Alto Firewall and DNAC technology would be advantageous. Candidates should have excellent English, strong communication skills and a degree in Electronics and Telecommunication or computer science with strong academic record. Preference will be given to applicants with relevant IT industry technology certifications. (CCNP Data Center, CCIE R&S/Data Center & ITIL v4) Candidate should be willing to work in 24X7 rotational shifts. Day to Day responsibilities: Monitor, Support and Administration of Morningstar’s Global WAN, Wired and Wireless LAN of Corporate Offices and Datacenter networks Routine review and implementation of Firewall ACL changes Routine review and implementation of URL filtering requests using Cisco Umbrella and Zscaler ZIA Cloud based solutions. Routine review and implementation of Cisco ACI requests Routine review and implementation of NACL, SG and AWS firewall requests Networking task related to Azure and AWS cloud networking Work with SD-WAN provider for AWS direct-connect and Azure Express-Route connectivity issues Managing and maintaining the operational integrity of our systems Prepare, review, and maintain standard operating procedure document Troubleshoot issues related to WAN optimization and its policy implementation Routine maintenance of network devices – Router, Switches and Firewalls by following device lifecycle management Planning of major task related to network changes like routing, firmware upgrades etc. Peer review change and SOP’s prepared by infrastructure engineers Responding to escalations related to incidents and alerts escalated by Morningstar’s NOC or automated alerting Follow change, problem, and incident management process Analyze and act on WAN and Internet link bandwidth utilization reports Planning of routine WAN and internet link failover testing Troubleshoot Cisco ISE and Wireless related issues and escalate to third line engineers if required Ensure SLA for requests & Incident are met Co-ordination and followup with Cisco TAC on issues related to Cisco products Asist with the transition of Knowledge and support processes to the infrastructure engineers Technical Skills and Requirements: Bachelor’s Degree or Diploma in Electronics and Telecommunications, Computer Science or Information Technology or any equivalent field with strong academic credentials is required. At least 6-8 years of experience in a networking focused second line support role Good English communication and presentation skills (written & verbal). An ability to demonstrate a focus on attention to detail and high-quality results. Knowledge of Jira ticketing system Solid understanding of networking fundamentals and concepts. Hands-on experience on Cisco ACI Hands-on experience on AWS Firewall, NACL, SG and Direct-connect. Good Understanding on Azure Express Route, vWAN, firewall, routing Hands on Palo Alto firewall Knowledge on monitoring and troubleshooting of Cisco Wireless technologies. Knowledge on Cisco Identify Service Engine (ISE) Knowledge on Network Management tools like Entuity Knowledge on WAN optimizers like Riverbed Knowledge on URL filtering and monitoring of Cisco Umbrella environment Hands on experience on Cisco Data center switches, routers and firewalls and knowledge on routing protocols like EIGRP, OSPF and BGP Strong knowledge & good experience on Site-2-Site VPN, Remote VPN, Data Protection, URL filtering, NAT, QOS, IPSEC Basic knowledge on SD-WAN & Cisco DNAC Cisco CCNP Data Center or higher-level certification Advantageous: ITIL Foundation certification Cisco DNAC and ACI Zscaler ZIA and ZPA CCNP Data Center or CCIE R&S/Data Center Morningstar is an equal opportunity employer. Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues. I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity Show more Show less