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3 - 5 years
3 - 8 Lacs
Noida
Work from Office
Job Description Manage calls, emails, chats, incidents, and alerts using the Service Now ticketing tool, ensuring all necessary details are recorded and issues are addressed promptly. Document all incidents, alerts, events, and problems using standard reporting methods. Quickly addressed and escalated issues as necessary. Utilize checklists to ensure that identified problems are properly addressed. Adhere to ITIL standards and the company’s quality management system to meet service level agreements (SLAs). Possess knowledge of computer systems, IT infrastructure, printers, networks, servers, and their components. Support users for Logging – Incidents, Requests and Changes. Coordinate tickets to closure and handle some basic activities French Time zone to be adhered with France Holiday calendar. Mandatory Skills: Strong understanding of operating systems, MS Office, Google Workspace, Active Directory, VPNs, ServiceNow, firewalls, and network devices. Excellent written and verbal communication skills. Familiarity with ITIL framework and practices. Previous experience in an IT Service Desk role is a plus. Basic knowledge of user and security groups in Active Directory. Occasional on-site support for end users. A team player who is self-motivated and takes pride in delivering excellent customer service Cloud knowledge is must (AWS Cloud Practitioner certification is plus) Total Experience Expected: 04-06 years
Posted 1 month ago
2 - 6 years
5 - 9 Lacs
Hyderabad
Work from Office
Role: Enterprise Resident Engineer_L1/L2 Support Position: Engineer / Sr. Engineer Experience (in Yrs) - 2-5 years Contract Duration: 6 Months to 1 year Attributes Understanding of Wi-Fi Network Architecture, Topology. Knowledge of Data and IP layer fundamentals. Knowledge of MPLS network Knowledge of handling large Telecom / ISP Enterprise customer network. Knowledge of Wi-Fi Access Points, switches, controllers. Understanding for Wi-Fi 802.11 std, security protocols, knowledge of troubleshooting steps. Key Skill Required Able to perform with defined goals and set targets to meet organization objective Effectively manages the L1/L2 support at customer location. Effectively highlights the customer end issues to customer IT team. CCNA is added advantage. Able to drive the SR’s resolution as per stipulated timelines with various JIO internal teams. Take faster decision and follows company guidelines, procedures and process Ability to coordinate with Field Teams and internal teams. Key Responsibilities Ability to work with various internal stake holders and get the SR’s resolved on priority. Can able to do the FLT for Wi-Fi Solution with the customer end stake holders. Coordinate with internal JIO teams ESOC , ENOC, Field , NHQ teams for faster resolution of fault. Reporting of link status – Daily / weekly / monthly wise & ensure to maintain the customer link uptime. Constant communication and interaction with customer IT/SPOC for all service related issues/ delivery. Can able to do the FLT with the customer end stake holders. Open SR’s pendency report should be re-concile on daily basis with customer before flashing to all respective stack owners. DC/DR link monitoring and do escalation internally for quick restoration Has to handle customer escalation and feedback effectively in time bound manner Release the tracker on fault management to customer as well as internal stake holder. Work on SLA bound and get the monthly/ Quarterly reports. Link monitoring and FT life cycle management on various scenarios. Helping Jio team to better stake holder management at Customer end.
Posted 1 month ago
10 years
0 Lacs
Bengaluru, Karnataka
Work from Office
Job Description Network Architect - L4 - Routing, Switching & SD WAN Location: Hyderabad, Bangalore, Chennai, Pune, Mumbai, Coimbatore Experience: 10+ Years of experience in Network Admin Expert on design, configuration and implementation of Data Center, Branch with Nexus, L3 switch Configuration. SD-WAN Network Configuration and management. Wireless WLC/AP infrastructure management, & configuration. Provides 3rd level technical support on data network related issues. Expert in switching technology with LAN and data center networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP etc.) are required. Network IP address design and optimization. Expert in Configuration and troubleshooting of routing protocols (RIP, EIGRP, OSPF, BGP). Excellent knowledge in various dynamic routing and switching protocols and network troubleshooting in data center network as well as WAL technologies. Niche Technology experience like Cisco ACI, NSX, SDN, SDA and DNAC Good knowledge in Wireless technology, DNS/DHCP/NTP and experience in operational support for wireless controllers and APs on escalated calls. Cisco / Aruba Experience in system platforms like Cisco Nexus, Infoblox, Riverbed, Cisco WLS Configure and Troubleshoot Network optimization solutions like Riverbed, Cisco WAAS etc.
Posted 1 month ago
0 - 6 years
0 Lacs
Bengaluru, Karnataka
Work from Office
Roles and Responsibilities: 3 to 6 years of relevant experience, with a BS or MS degree Hands on experience with standard TCP/IP protocols such as ARP, IP, ICMP, TCP, UDP & IPSec VPNs Experience in testing of enterprise routing protocols such as BGP,OSPF & EIGRP etc. Experience in networking features like Multicast, IPv6, DNS, NAT & DHCP Experience in Linux platform testing on x86 platform architecture, Components and tools Experience in control plane and data plane architecture in networking devices Experience with performance characterization of a networking products Experience with Automation/Programming using Python and RestAPI’s Experience in system/scale testing simulating large enterprise networks is a plus Familiarity with virtualization technologies such as VMware ESXi, qemu/kvm, Microsoft Hyper-V Be able to build and maintain complex networking testbeds Excellent problem-solving, debugging/troubleshooting skills Note – Hybrid (4-Days Work from Office) Job Location: Bangalore Education: • B.E/B.Tech/M.Tech/B.Sc Comp/ M.Sc Comp Experience: 3 to 6 yrs
Posted 1 month ago
55 years
0 Lacs
Mumbai, Maharashtra
Work from Office
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. Job Description Configure, manage, and troubleshoot routers, switches, and firewalls (Cisco, Juniper, etc.). Monitor network performance and ensure system availability and reliability. Implement and maintain routing protocols (e.g., OSPF, BGP, EIGRP). Manage VLANs, STP, trunking, and other Layer 2 technologies. Perform regular network maintenance and upgrades. Collaborate with IT teams to design and implement network solutions. Maintain documentation of network configurations, diagrams, and procedures. Respond to and resolve network incidents and service requests. Ensure network security through access controls, firewalls, and VPNs. Conduct network capacity planning and performance tuning. Primary Skills Strong knowledge of TCP/IP, subnetting, NAT, and DHCP. Hands-on experience with Cisco IOS/NX-OS or similar platforms. Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, Wireshark). Certifications such as CCNA , CCNP , or equivalent are highly desirable. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Posted 1 month ago
10 years
0 Lacs
Pune, Maharashtra
Work from Office
Job Description Network Architect - L4 - Routing, Switching & SD WAN Location: Hyderabad, Bangalore, Chennai, Pune, Mumbai, Coimbatore Experience: 10+ Years of experience in Network Admin Expert on design, configuration and implementation of Data Center, Branch with Nexus, L4 switch Configuration. SD-WAN Network Configuration and management. Wireless WLC/AP infrastructure management, & configuration. Provides 3rd level technical support on data network related issues. Expert in switching technology with LAN and data center networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP etc.) are required. Network IP address design and optimization. Expert in Configuration and troubleshooting of routing protocols (RIP, EIGRP, OSPF, BGP). Excellent knowledge in various dynamic routing and switching protocols and network troubleshooting in data center network as well as WAL technologies. Niche Technology experience like Cisco ACI, NSX, SDN, SDA and DNAC Good knowledge in Wireless technology, DNS/DHCP/NTP and experience in operational support for wireless controllers and APs on escalated calls. Cisco / Aruba Experience in system platforms like Cisco Nexus, Infoblox, Riverbed, Cisco WLS Configure and Troubleshoot Network optimization solutions like Riverbed, Cisco WAAS etc.
Posted 1 month ago
2 - 4 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education Key Responsibilities :-Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findings Technical Experience :Mandatory -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting Professional Attributes :-Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team Educational Qualification:Any degree / 15 years of Full time educationAdditional Info :-Certification on Cloud Technology Qualification Any degree 15 years of Full time education
Posted 1 month ago
10 - 14 years
7 - 11 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Creative Design Designation: Media & Graphics Design Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/design Candidate with at least 10-14 years of hands-on experience on static and animated content creationCreative design is a process that uses digital and physical design tools and core design training to create comps and final art that bring creative concepts to life for marketing purposes. What are we looking for? Graduate, Post Graduate or Graduate in Fine Arts Basic knowledge of SEO principles, including keyword research and optimization. Knowledge of digital ad platforms like Google Ads, Meta Ads, or LinkedIn Ads. Familiarity with social media analytics tools to gauge campaign performance. Roles and Responsibilities: Creative Leadership:oDevelop and drive the creative vision for campaigns, ensuring alignment with brand objectives and target audience needs.oLead brainstorming sessions to generate innovative ideas and concepts for marketing, advertising, and branding projects.oOversee all creative deliverables, maintaining the highest quality standards and ensuring consistency with brand guidelines. Team Management:oInspire, mentor, and manage a team of designers, writers, and other creative professionals.oConduct performance reviews, provide constructive feedback, and foster professional growth within the team.oPromote a collaborative and inclusive culture that encourages innovation and teamwork. Client Collaboration:oAct as the primary point of contact for clients, understanding their vision and translating it into creative solutions.oPresent creative concepts and strategies to stakeholders, incorporating feedback while maintaining the integrity of the vision.oBuild strong client relationships to foster trust and long-term collaboration. Strategic Planning:oCollaborate with marketing, product, and strategy teams to align creative direction with overall business objectives.oDevelop creative strategies that drive engagement, conversions, and brand loyalty across multiple channels.oStay updated with industry trends, competitor strategies, and emerging design technologies to inform creative decisions. Project Management:oManage multiple projects simultaneously, ensuring timely delivery within budget and scope.oEstablish clear timelines, milestones, and resource allocations for creative projects.oTroubleshoot challenges and provide solutions to meet project requirements and deadlines. Content Creation:oOversee the design and execution of high-quality visuals, videos, and written content for campaigns, events, and digital platforms.oEnsure the seamless integration of storytelling and visual design across all touchpoints. Quality Assurance:oReview and approve all creative work, ensuring precision, consistency, and alignment with client expectations.oImplement feedback loops to continuously improve creative outputs. Innovation and Trends:oStay ahead of design trends, technologies, and best practices to deliver cutting-edge creative solutions.oIntegrate new tools, methods, and platforms to enhance the team s creative capabilities. Qualifications Any Graduation
Posted 1 month ago
1 - 3 years
2 - 6 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Visual Design and Development Designation: Media & Graphics Design Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Be a part of the Marketing Operations team that is leading the managed services arm of Accenture. We power our client business through the integration of insights, data, and technology. We are focused on activating and scaling the best brand experiences, to deliver breakthrough marketing-led growth, cost-effectively, across all digital consumer touchpoints and channels. The value we bring to clients boosts their marketing efficiency and effectiveness that powers their growth. We are looking to hire passionate and innovative leaders in Marketing Operations with deep domain expertise in digital marketing and delivering cutting edge marketing services across a range of clients and industries, bringing with them strong operations acumen and transformative leadership.You will be working as a part of the Digital Marketing team to understand and help clients market their products or services using digital technologies, mainly on the internet, but also including mobile phone apps, display advertising, e-commerce/online shopping website, and any other digital medium. The Program and Project Management team is highly focused on delivering successful projects to clients on time while ensuring that they are well within the scope and the budget. The team is responsible for initiating, planning, and executing projects while also tracking, managing dependencies, predicting, and mitigating risks. This team is also responsible for establishing and maintaining relationships with key stakeholders and third- party vendors. ROLE AND RESPONSIBITIES:Develop Static Banners in Adobe Suite Develop Interactive (Responsive/Dynamic) Banners in Adobe Suite Solving technical questions for the team What are we looking for? Hyper Text Markup Language (HTML) Cascading Style Sheets (CSS) Problem-solving skills Adaptable and flexible Detail orientation Agility for quick learning Written and verbal communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 1 month ago
2 - 5 years
0 Lacs
Hyderabad, Telangana, India
On-site
The Level 2 Network Engineering (network consultant) team is responsible for ensuring availability, performance, and security of the network infrastructure. As a member of the team, you have a direct impact on network infrastructure design and feature enhancements to keep our systems running smoothly. You are focused on creating engineering solutions to operations problems, optimizing existing systems, building infrastructure and eliminating work through automation. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Our ideal candidate is highly autonomous, possesses effective written and verbal communication skills, a strong sense of ownership, adapts quickly to new technologies, and has high career growth potential. The desire and ability to work in a fast-paced, collaborative environment is essential. Essential Functions: · Develop network architecture for a multi-tenant enterprise environment. · Be responsible for the lifecycle of architecture from inception to working with engineering teams on implementation and supportability of design. · Build reusable designs and systems that promote scale, reliability, security and efficiency. · Manage and maintain multi-vendor, multi-protocol datacenter and backbone networks. · Define and develop optimized network monitoring systems. · Develop and maintain consistency within the networking infrastructure. · Troubleshoot and remedy network related issues. · Ability to participate in a regular on-call rotation. · Analyze complex business problems and issues as it relates to enterprise network infrastructure. · Provide technical guidance to IT professionals to correct issues encountered with network software & connectivity. · Manage the needs of multiple customers, prioritize needs and manage the daily workload. · Assist with internal projects as necessary, and work with project managers to set the scope and timelines of new projects to meet completion deadlines. · Interface with all levels of employees internally and within client businesses to support engagement requirements (business owners, project managers, customer employees, and executive management). · Write technical procedural documentation for co-workers and for delegated tasks. Required Education, Knowledge, and Experience: · BS degree in Computer Science or related technical field involving systems engineering, or equivalent practical experience. · 5+ years of experience working on a service provider or enterprise-level network in engineering or design capacity. · A deep understanding of network protocols, including IP and related transports, BGP, EIGRP and OSPF. · A deep understanding of network hardware internals, including forwarding, filtering, and policing mechanisms. · A solid understanding of application protocols, including DNS, IPSEC, HTTPS, and TLS. · Practical experience in network device firmware management in a large-scale enterprise environment. · Experience developing network automation tools in at least one language (Python, Perl, C++, Bash, etc.). · Experience with and understanding authentication mechanisms including PKI. · Proven expertise with network hardware and software, preferably including Cisco, Juniper, HPE, Fortinet etc. - CCNP certification required, JNCIA/JNCIS certification preferred. · Strong understanding of wireless protocols with proven experience in Juniper Mist, Cisco WLC and Ruckus · Strong written and verbal communications skills. Abilities and Skills: · Ability to adapt to a changing technical environment. · Ability to coach other members of team in their area of expertise. · Ability to communicate clearly with all team members and end-users. · Ability to work with a sense of urgency. · Self-directed and sufficient as there may be little to no daily supervision. · Ability to analyze complex business systems and proprietary application configurations, document the configurations and processes, and support them as needed. · Ability to prioritize and manage competing demands and tasks, and successfully manage multiple engagements that may require additional resources.
Posted 1 month ago
3 - 5 years
3 - 7 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Any degree Key Responsibilities : Management and maintenance of the LAN / WAN/ Internet environment Delivering and establishing projects related network implementation for clients and internal teams Provide support and troubleshooting of the network issues with respect to the projects/internal environment End to end project transition. Meet customer expectation with timely delivery of all network services per the defined in OLA Deliver the result by adhering to the defined processes like ISO 20000, ISO27001, BS25999Technical Experience : Strong technical knowledge on troubleshooting Cisco routers, switches, and firewalls Knowledge about Cloud platforms. Should have strong skills on at least 2 skills Switching, Routing, Firewalls and should have moderate skills in other technology. Minimum experience on VPN configuration on SRX/Paloalto/Fortigate. Should have prior experience in handling production network monitoring. Lab experience will not be considered. Exposure on configuring and troubleshooting switching environment with STP, VTP, HSRPProfessional Attributes : excellent Verbal and Written Communication skills Ability to take ownership and work independently with good interpersonal skills handling initiatives and ideas Work as a team player with positive attitude towards work Proven ability to manage own workloadEducational Qualification:Degree in EC/IT/CS /15 years of Full time education Qualifications Any degree
Posted 1 month ago
- 1 years
4 - 8 Lacs
Chennai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for? Proficiency in Excel and other spreadsheet software:Ability to create and manage complex spreadsheets, use formulas, and analyze data.Basic accounting knowledge:Understanding of fundamental invoice principles and practices.Project Management:Ability to manage billing projects and coordinate with different departments.Negotiation Skills: Handling billing disputes and negotiations with clients effectively. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts
Posted 1 month ago
2 - 4 years
1 - 5 Lacs
Mumbai
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education Key Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education: Any Degree or 3 Year Diploma Qualifications Any degree 15 years of Full time education
Posted 1 month ago
2 - 6 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education Key Responsibilities :-Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findings Technical Experience :Mandatory -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting Professional Attributes :-Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team Educational Qualification:Any degree / 15 years of Full time educationAdditional Info :-Certification on Cloud Technology Qualifications Any degree 15 years of Full time education
Posted 1 month ago
3 - 8 years
5 - 10 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : Network Infrastructures Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities : Management and maintenance of the LAN / WAN/ Internet environment Delivering and establishing projects related network implementation for clients and internal teams Provide support and troubleshooting of the network issues with respect to the projects/internal environment End to end project transition. Meet customer expectation with timely delivery of all network services per the defined in OLA Deliver the result by adhering to the defined processes like ISO 20000, ISO27001, BS25999 Technical Experience : Strong technical knowledge on troubleshooting Cisco routers, switches, and firewalls Knowledge about Cloud platforms. Should have strong skills on at least 2 skills Switching, Routing, Firewalls and should have moderate skills in other technology. Minimum experience on VPN configuration on SRX/Paloalto/Fortigate. Should have prior experience in handling production network monitoring. Lab experience will not be considered. Exposure on configuring and troubleshooting switching environment with STP, VTP, HSRP Professional Attributes : excellent Verbal and Written Communication skills Ability to take ownership and work independently with good interpersonal skills handling initiatives and ideas Work as a team player with positive attitude towards work Proven ability to manage own workload Educational Qualification:Degree in EC/IT/CS /15 years of Full time education Qualifications 15 years full time education
Posted 1 month ago
2 - 7 years
4 - 9 Lacs
Chennai
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education Key Responsibilities :-Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findingsTechnical Experience :Mandatory -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and TroubleshootingProfessional Attributes :-Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as TeamEducational Qualification:Any degree / 15 years of Full time educationAdditional Info :-Certification on Cloud Technology Qualifications Any degree 15 years of Full time education
Posted 1 month ago
5 - 10 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : SD-WAN Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Manage and prioritize support tickets to ensure timely resolution. Conduct root cause analysis for recurring issues and implement preventive measures. Develop and maintain technical documentation for troubleshooting and knowledge sharing. Stay updated with the latest industry trends and technologies to provide effective support. Professional & Technical Skills: Must To Have Skills: Proficiency in SD-WAN Operations. Good To Have Skills: Experience with network troubleshooting and configuration. Strong understanding of network protocols and technologies. Knowledge of routing and switching concepts. Familiarity with network security principles and best practices. Additional Information: The candidate should have a minimum of 5 years of experience in SD-WAN Operations. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 1 month ago
3 - 8 years
14 - 18 Lacs
Hyderabad
Work from Office
Project Role : Application Security Architect Project Role Description : Review and integrate all application requirements, involving security requirements. Review and integrate the application security technical architecture requirements. Provide input into final decisions regarding application security. Must have skills : Software Defined Network and Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : A BTech Summary :-We are seeking a highly skilled and experienced Senior Infoblox Administrator with 10+ years of expertise in managing and optimizing Infoblox DDI (DNS, DHCP, and IP Address Management) solutions. The successful candidate will play a pivotal role in ensuring the stability, efficiency, and security of our network infrastructure. This role involves designing, implementing, and maintaining our Infoblox systems, as well as providing leadership and mentorship to junior team members.Roles Responsibilities:Should be able to resolve operational problem/Incident/SRShould go beyond the knowledge or past experience to resolve issuesExcellent written & verbal communication1. **Infoblox Management:** - Design, deploy, and manage Infoblox DDI solutions. - Monitor and maintain DNS, DHCP, and IPAM systems for optimal performance. - Ensure high availability and redundancy of Infoblox services.2. **Network Administration:** - Integrate Infoblox solutions with network infrastructure. - Implement and manage DNS security features such as DNSSEC, RPZ, and DNS firewall. - Coordinate with network teams to support IP address management and allocation.Technical Skills & Professional Skill: 1. **Infoblox Management:** - Design, deploy, and manage Infoblox DDI solutions. - Monitor and maintain DNS, DHCP, and IPAM systems for optimal performance. - Ensure high availability and redundancy of Infoblox services.2. **Network Administration:** - Integrate Infoblox solutions with network infrastructure. - Implement and manage DNS security features such as DNSSEC, RPZ, and DNS firewall. - Coordinate with network teams to support IP address management and allocation.3. **Technical Support:** - Provide advanced troubleshooting and support for Infoblox-related issues. - Conduct root cause analysis and implement corrective actions. - Maintain and update Infoblox configurations and policies.4. **Project Management:** - Lead Infoblox-related projects from conception to completion. - Collaborate with cross-functional teams to ensure project goals are met. - Develop and maintain project documentation and reports.5. **Security and Compliance:** - Ensure Infoblox solutions comply with organizational security policies and regulatory requirements. - Implement best practices for data protection and network security. - Conduct regular security audits and vulnerability assessments.6. **Training and Mentorship:** - Provide guidance and mentorship to junior Infoblox administrators. - Develop and deliver training sessions and documentation. - Foster a culture of continuous learning and improvement.7- Provide advanced troubleshooting and support for Infoblox-related issues.8 - Conduct root cause analysis and implement corrective actions.9 - Maintain and update Infoblox configurations and policies.Additional information :Education 15 years .Location Hyderabad.
Posted 1 month ago
7 - 11 years
10 - 15 Lacs
Pune
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : SDN NFV Software Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve interfacing with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with clients to understand their issues and provide effective resolutions. Interpret client issues and design appropriate solutions based on deep product knowledge. Ensure smooth system operations by monitoring and resolving any technical issues. Maintain a high level of quality in all client interactions and system operations. Professional & Technical Skills: Must To Have Skills:Proficiency in SDN NFV Software. Strong understanding of network function virtualization (NFV) and software-defined networking (SDN) concepts. Experience in troubleshooting and resolving technical issues related to SDN and NFV software. Knowledge of network protocols and technologies such as OpenFlow, VXLAN, MPLS, and BGP. Familiarity with virtualization technologies such as VMware and KVM. Additional Information: The candidate should have a minimum of 7.5 years of experience in SDN NFV Software. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 1 month ago
5 - 10 years
17 - 22 Lacs
Hyderabad
Work from Office
Network Consultant(L2 Network Engineer) Location : Hyderabad Shift : Rotational shift Work from Office Company Name: Bell Techlogix Strong Experience in switching, routing, wireless, and firewalls CCNP Certified Mandatory CCNA Juniper Mist is Mandate Essential Functions: Develop network architecture for a multi-tenant enterprise environment. Responsible for the lifecycle of architecture, from inception to working with engineering teams on implementation and supportability of design. Build reusable designs and systems that promote scale, reliability, security and efficiency. Manage and maintain multi-vendor, multi-protocol datacenter and backbone networks. Define and develop optimized network monitoring systems. Develop and maintain consistency within the networking infrastructure. Troubleshoot and remedy network-related issues. Ability to participate in a regular on-call rotation. Required Education, Knowledge, and Experience: BS degree in Computer Science or related technical field involving systems engineering, or equivalent practical experience. 5+ years of experience working on a service provider or enterprise-level network in an engineering or design capacity. A deep understanding of network protocols, including IP and related transports, BGP, EIGRP and OSPF. A deep understanding of network hardware internals, including forwarding, filtering, and policing mechanisms. A solid understanding of application protocols, including DNS, IPSEC, HTTPS, and TLS. Practical experience in network device firmware management in a large-scale enterprise environment Experience developing network automation tools in at least one language (Python, Perl, C++, Bash, etc.). Experience with and understanding of authentication mechanisms, including PKI. Proven expertise with network hardware and software, preferably including Cisco, Juniper, HPE, Fortinet etc. - CCNP certification required, JNCIA/JNCIS certification preferred. Strong understanding of wireless protocols with proven experience in Juniper Mist, Cisco WLC and Ruckus Strong written and verbal communication skills. Interested candidate should reach out to HR Ruchita 9136606172 ruchita.ulhalkar@enlink.com
Posted 1 month ago
1 - 3 years
3 - 4 Lacs
Pune
Work from Office
locationsIN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH) time typeFull time posted onPosted Yesterday time left to applyEnd DateMay 18, 2025 (8 days left to apply) job requisition idR25015442 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Job Summary This position handles incoming communications from Account Executives (AE) and other UPS representatives regarding technical and procedural issues for UPS supported applications. He/She records interactions in a Customer Resource Management (CRM) system for tracking and monitoring case status and resolution. This position identifies and defines problems, collects data, establishes facts, and draws valid conclusions. He/She understands and interpret technical concepts and applies logic and deductive reasoning. Responsibilities: Responds to customer requests received by applying understanding and knowledge of supported systems and products. Troubleshoots and resolves customer problems via phone or remote capabilities. Responsible for meeting established individual and team performance targets includingservice level, resolution, productivity, and quality standards. Maintains up-to-date knowledge of products, services, and resource materials to provide adequate support and accurate information to customers. Adheres to established attendance and punctuality guidelines. Probes, isolates, and troubleshoots supported application problems. Qualifications: Typing skills (minimum of 35 wpm) - Preferred Computer hardware and software knowledge including the installation, removal, and troubleshooting of software, printers, scanners, scales, peripheral components, network configurations, and databases - Preferred Excellent written and verbal communication skills - Preferred Ability to work flexible shift hours, up to 5 days per week Minimum of 3 months helpdesk/call center experience Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Posted 1 month ago
1 - 3 years
3 - 4 Lacs
Pune
Work from Office
locationsIN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH) time typeFull time posted onPosted Yesterday time left to applyEnd DateMay 18, 2025 (8 days left to apply) job requisition idR25014128 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Job Summary This position handles incoming communications from Account Executives (AE) and other UPS representatives regarding technical and procedural issues for UPS supported applications. He/She records interactions in a Customer Resource Management (CRM) system for tracking and monitoring case status and resolution. This position identifies and defines problems, collects data, establishes facts, and draws valid conclusions. He/She understands and interpret technical concepts and applies logic and deductive reasoning. Responsibilities: Responds to customer requests received by applying understanding and knowledge of supported systems and products. Troubleshoots and resolves customer problems via phone or remote capabilities. Responsible for meeting established individual and team performance targets includingservice level, resolution, productivity, and quality standards. Maintains up-to-date knowledge of products, services, and resource materials to provide adequate support and accurate information to customers. Adheres to established attendance and punctuality guidelines. Probes, isolates, and troubleshoots supported application problems. Qualifications: Typing skills (minimum of 35 wpm) - Preferred Computer hardware and software knowledge including the installation, removal, and troubleshooting of software, printers, scanners, scales, peripheral components, network configurations, and databases - Preferred Excellent written and verbal communication skills - Preferred Ability to work flexible shift hours, up to 5 days per week Minimum of 3 months helpdesk/call center experience Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Posted 1 month ago
2 - 5 years
0 Lacs
Pune, Maharashtra, India
Hybrid
Role Network/Infrastructure Lead Responsibilities Design, deployment, and support for storage, backup, and networking devices/systems Investigate network issues and bring to resolution within stated SLA parameters Provide root cause analysis to support team & customers upon request Responsible for planning, implementing, and supporting changes to various infrastructure systems Review and assist with backup recovery planning & testing Collaboration with various teams supporting complex environments to troubleshoot issues Escalation point for support engineers Interact with hardware and software vendors to ensure timely resolution of issues Periodic recommendations to clients to optimize performance, availability, and resource cosumption Participate in training and mentoring of junior team members Developing and maintaining systems architecture & common procedure documentation Required Skills: EducationAssociates or Bachelors degree in IT, Computer Science, or related field and/or equivalent work experience CompTIA A, CompTIA Network certifications 5 plus years of experience in administration, support, design, and implementation of: Network infrastructure Experience with Routing (BGP, RIPv2, OSPF, EIGRP) Experience with Switching (VLANs, Capacity Planning) Experience with WAN (MPLS, VPN) Familiarity with VOIP & Wireless Deployments 2-5 Years Of Support-level Experience With SAN technologies such as EMC, Nimble, NetApp, and HPE Backup technologies such as Veeam, Barracuda, eVault, Veritas, BackupExec, and Commvault VMware virtualization technology Excellent analytical, troubleshooting and problem-solving skills Excellent written and oral communications skills Experience with service delivery in a 24 x 7 x 365 environment Self-starter who can work effectively independently as well as in cross functional team environments Nice to Have Skills Experience with AWS Route 53, Azure Traffic Manager and Global availability strategies Experience with Azure ExpressRoute and/or AWS Direct Connect Infosec experience Cisco or related network certifications VMware certifications ITIL v4 certification Mandatory Skills Network infrastructure SAN technologies such as EMC, Nimble, NetApp, and HPE CompTIA A CompTIA Network certifications Routing Switching
Posted 1 month ago
3 - 6 years
2 - 6 Lacs
Bengaluru
Work from Office
remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 2 Days Ago job requisition idREQ416597 100% uptime for all the facilities and utility machineries, also responsible for operation of utilities 24x7. Should have good documentation skills. Responsible for operation and adjustment of equipment per facilities requirement. Frequently training and guiding operators and workers on maintenance related activities. Daily tracking and monitoring of equipment performance. Responsible for preparation and updating equipment master list as and when required. Preparation of maintenance calendar for the equipment based on the manufacturer recommendations. Preparation of SOP and Work instructions as per the OEM requirements. Performing planned and unplanned maintenance for the equipment by coordinating with respective users. Maintaining PM, AMC and other maintenance related records for the equipment. Coordination with the external vendors for the OEM dependent activities (AMC). Preparation and maintenance of the critical spares for the machineries as per the OEM recommendations. Verification and maintenance of water generation and storage systems. Quick problem solving and finding root cause for the problems. Reducing MTTR and MTBF for the machineries. Finding root cause and implementing the CAPA for the failures. Ensuring safety, adherence to the procedures and policy. Supporting for the cross functional team. Monitoring technicians performance and providing guidance as and when required. Daily reporting to respective manager. Should have knowledge on GMP. Responsible for Energy conservation, validating and implementing suggestions. Reporting unsafe act and conditions to reduce the incident in the workplace. Kaizen and 5S Skills: Strong knowledge in Operation and maintenance of the utility and facility equipment. Ability to guide the team as and when required. Good communication skills and agile. Should have strong knowledge in electrical machineries like MAU(AHU),Pumps, Chiller ,Cooling tower, vacuum pump, Heat exchangers, VRF, Compressor, plumbing system. Qualification: Diploma / BE mechanical engineer with 3-6 years of experience in manufacturing /process industries. Location On-site Bengaluru, KA Scheduled Weekly Hours: 48. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.
Posted 1 month ago
5 - 8 years
3 - 7 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Content Creation Designation: Copywriting Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Candidate with at least 7-10 years of hands-on experience on static and animated content creation What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Basic knowledge of SEO principles, including keyword research and optimization. Knowledge of digital ad platforms like Google Ads, Meta Ads, or LinkedIn Ads. Familiarity with social media analytics tools to gauge campaign performance. Roles and Responsibilities: Creative Writing:oCraft clear, persuasive, and engaging copy for various mediums, including websites, social media, email campaigns, advertisements, brochures, and more.oDevelop original ideas and concepts aligned with project briefs, brand tone, and target audiences. Conceptualization:oCollaborate with creative directors, designers, and marketing teams to develop compelling campaign ideas and storytelling approaches.oCreate detailed storyboards and content outlines to visualize concepts and present ideas to stakeholders. Content Adaptation:oAdapt content for different platforms and formats, ensuring consistency and effectiveness across channels.oLocalize or tailor messaging for regional or demographic-specific campaigns. Editing and Proofreading:oReview, refine, and proofread copy to meet quality standards and ensure error-free deliverables.oMaintain a meticulous eye for detail to uphold brand integrity in all communications. Project Collaboration:oWork closely with clients to understand project objectives, tone, and messaging requirements.oCommunicate with stakeholders via calls, chat, or email to align on expectations and deliverables. Performance Optimization:oConduct research to stay updated on industry trends, competitors, and audience preferences.oIntegrate feedback from clients or stakeholders to improve and iterate on content. Time and Project Management:oManage multiple projects simultaneously, ensuring timely delivery of high-quality work.oStay flexible and efficient in fast-paced, deadline-driven environments. Compliance and Standards:oEnsure all copy adheres to brand guidelines, legal requirements, and compliance standards.oMaintain documentation of content workflows, approvals, and project histories. Qualification Any Graduation
Posted 1 month ago
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