Job Title: IT Desktop Support Specialist (OS Imaging) Job Type & Location: Lotus Corporate Park, D Wing, Unit 801 & 802, Off Western Express Highway, Mumbai, 400063, India Job Requirements: Technical; Minimum 3-5 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. •Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications. Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites. Ability to lift / move computer equipment weighing up to 50 lbs. Expert in desk-side support and PC break/fix including basic administration of Windows O/S and MAC/Linux OS (preferred). Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP. Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability. Ability to troubleshoot issues with systems and networks using good deductive reasoning skills and troubleshooting & resolving issues related to end user network cabling. Experienced in repeat call analysis and developing preventive actions Experienced in Problem management Excellent written and oral communications skills with clients and management as well as people skills. Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with sense of urgency Preferably with an Associate Degree in Electronics and CompTIA A+ Certification. May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP) Experience of ticketing tools (ServiceNow / Remedy etc.), Must haves: Desktop imaging Application Installation / support Outlook issues troubleshooting Printer related troubleshooting Conference room management Knowledge on ticketing tool Non-Technical: Good Customer management skill, Good in oral and written communication Able to interact and work with customers at different levels. Driven and result oriented. Passionate about the work Ability to work independently or as part of a team Ability to complete tasks effectively with minimal supervision Must be available to work flexible work schedules Show more Show less

ob Description Role: ⁠⁠Senior Change Management Consultant Position Type: Full-Time Contract (40hrs/week) Contract Duration: 6 Months + Work Schedule: 8 hours/day (Mon-Fri) Location: 100% Remote (Candidates can work from anywhere in India) A Sr. Change Management Consultant (Sr. CMC) partners with the Change Management Team Center of Experts (CoE), project teams and business stakeholders to build and execute change strategies and tactics for large, global, organizational changes. The Sr. CMC will be embedded within the project team and effectively apply Change Management methodology and tools to executing change work The Sr. CMC will be expected to: Partner with the Change Management CoE and key business stakeholders in a highly functionalized organization Create integrated change strategy and plans with project interdependencies and deliver outcomes supporting end-user adoption Provide executive-level coaching and support that will help enable effective sponsorship Communicate progress and people-related risks to various audiences (i.e. steering committees, executive leaders, key stakeholders, etc.) Master usage of common change management tools (i.e. impact assessment, stakeholder analysis, communication plan, training plans, etc.) Build and manage a change network – with support from internal colleagues Adapt as programs evolve, monitor change effectiveness, and create mitigation plans as appropriate Develop engaging change communication solutions that can enhance the efforts from internal teams when articulating the business need to engage and support leadership alignment activities that can be utilized to help foster awareness-building across various stakeholder areas A Sr. CMC may work on one or more change efforts ranging in focus, breadth, and duration. Each project will require the Sr. CMC to work with various senior level leaders to define the change vision, impacts and success measures or Key Performance Indicators (KPIs) over various global areas and/or functions. Regardless of the initiative, the Sr. CMC is expected to manage global/functional interdependencies, create or management Change Agent Networks, and partner with various functions Required Skills and Competencies: Bachelor's degree in a related field Master's preferred in related field 6+ years in building the strategy, driving and/or executing large-scale organizational change efforts Certification Preferred in Change Management (Prosci, Association of Change Management Professionals, Kotter, etc.) Excellent communication skills (written, verbal, facilitation and presentation) Savvy with technology (Microsoft suite) Effectively masters Change Management principles and methodologies Demonstrates proficiency in influencing others at all levels toward a common goal Collaborates with others to get work done through others, excellent interpersonal skills Able to effectively communicate and influence at all levels of the organization Show more Show less

Role: AI/ML Application Security Analyst Position Type: Full-Time Contract (40hrs/week) Contract Duration: 12 months + Work Schedule: 8 hours/day (Mon-Fri) Location: Hybrid - Bangalore, India Required Qualifications: Proven experience in application security with a focus on AI/ML systems, MLSecOps practices, and large language models. In-depth knowledge of AI/ML frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn) and LLM platforms. Familiarity with secure coding practices, vulnerability management, and threat modeling. Strong understanding of data protection and privacy regulations (e.g., GDPR, CCPA). Hands-on experience with security tools and technologies (e.g., SIEM, IDS/IPS, encryption, authentication mechanisms). Excellent analytical and problem-solving skills, with a keen attention to detail. Strong communication skills and ability to work collaboratively in a cross-functional team environment. Show more Show less

Position: IT Desktop Support Engineer Location: Noida Full-time contract Rotational shift, 9 hours/day Experience as an IT Desktop Support Engineer providing hardware software troubleshooting. • Eexperience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. • Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications. • Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites. • Ability to lift / move computer equipment weighing up to 50Lbs. • Skilled in desk side support and PC break/fix including basic administration of Windows O/S. • Experience with Anti-spyware and Anti-virus software. Show more Show less

Role: Incident Manager Position Type: Full-Time Contract (40hrs/week) Contract Duration: 6 months (with a possibility of Contract-to-Hire) Work Hours: 9 AM-5 PM IST: Sun-Thur OR Tue-Sat (Open to remote on weekend) Work Schedule: 8 hours/day, Mon-Fri Location: Onsite - Bangalore, India Requirements: Proven incident management experience Leadership experience Outstanding communications skills, both written and verbal (English) Strong team-oriented attitude Broad IT knowledge and experience Excellent troubleshooting skills with experience Strong Understanding of Information Technology Infrastructure Library (ITIL) practices Working knowledge of Linux & Windows operating systems Show more Show less

Role: Routing and Switching Engineer Position Type: Full-Time Contract (40hrs/week) Contract Duration: Long Term Work Hours: 2PM – 11PM IST Work Schedule: 8 hours/day, Mon-Fri Location: 100% Remote Skills (Mandatory): Excellent knowledge and experience of Routing, Switching, ACLs, Subnetting concepts Excellent understanding of static and dynamic routing protocols - EIGRP, BGP Good understanding of VPN technologies like IPSec, DMVPN and Remote Access VPN Knowledge of both IPv4 and IPv6 must Excellent network troubleshooting skills Knowledge of NG Firewalls (ASA/FTD/FMC) CCNP certification Good understanding in navigation and usage of Linux CLI Show more Show less

Role: ACI Network Engineer Position Type: Full-Time Contract (40hrs/week) Contract Duration: 12 months Work Schedule: 8 hours/day (Mon-Fri) Work Timezone: IST/EST Location: 100% Remote Qualifications: 5+ Years of experience Expertise configuring Cisco Data Center network products Experience implementing, troubleshooting, and automating Data Center Network solutions Tier lll escalation operational support experience in a Data Center environment Experience working with Cisco Nexus – 7K, 9K; Cisco Silicon One 8K Series Routers - 8100, 8200, 8600, 8800 Expert executing basic Network Routing Protocols like OSPF, BGP, EVPN and working knowledge of IS-IS (Integrated Intermediate System-to-Intermediate System) for ACI. Knowledge of VLAN or MACsec (Media Access Control security) Strong experience supporting Firewalls such as FTD or ASAs or equivalent Experience with operational support of Network Load Balancers Solid understanding of the Data Center industry, products, and protocols. Intermediate to advanced knowledge of Python and/or other language for automation of network configuration and orchestration activities Bachelor's Degree in Business Administration, Information Technology or the equivalent combination of training, education, and experience Advanced verbal and written communication skills Effective organizational, planning and time management skills Show more Show less

Role: NOC Engineer Position Type: Full-Time Contract (40hrs/week) Contract Duration: Long Term Work Hours: Sun - Wed 3 PM to 1 AM EST OR Sun - Thurs 5 PM to 1 AM EST Work Schedule: 8 hours/day (Mon-Fri) Location: 100% Remote Core Responsibilities: Monitor network, application, and infrastructure alerts. Follow SOPs for incident response (e.g., site outages, service restarts). Manage incidents and tickets via ServiceNow. Provide customer-facing support via email, phone, and Slack. Participate in a rotating alert system and collaborate closely with team members. Technical Requirements: Strong troubleshooting skills in hybrid environments (cloud + on-prem). Linux proficiency (log navigation, basic commands, zipping files). Networking knowledge: ping tests, router access, Cisco firewalls. Familiarity with cloud platforms (GCP preferred, AWS acceptable). Show more Show less

Role: Senior QA Engineer (Automation) Position Type: Full-Time Contract (40hrs/week) Contract Duration: Long Term Work Hours: India Standard Time (Team Sync-ups in PST) Work Schedule: 8 hours/day (Mon-Fri) Location: 100% Remote, India Must Haves(8+ years of Experience in following): Expertise in software test automation with experience in a variety of testing tools. This position is for someone who can write and execute both automation and manual Test Scripts/Cases Proficiency in Java and/or Python. Knowledge of professional software engineering practices and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operation Experience developing automated tests to ensure regression coverage for ETL jobs Experience with Test Complete or Protractor or Selenium and/or Behavior Driven Development (BDD) using Gherkin / Cucumber. Experience with JMeter, Rest Assured, Ready API, SoapUI Experience with verification of complex software applications in all phases of development life cycle including planning, inputs, design, implementation, and testing. Actively contribute to creating project test plans, scenarios and data that satisfy the project requirements as well as organizational quality standards. Review and analyze application specification/requirements. Write and execute manual application level test cases and procedures and analyze the results. Report defects and work with developers to resolve them. Work closely with product owners and developers to meet SQA commitments and align delivery priorities with business objectives. Understanding of QA and release processes Working knowledge of test case management tools (JIRA) Show more Show less

Role: Full-Stack Developer (Node.js / React / AWS) Position Type: Full-Time Contract (40hrs/week) Contract Duration: 6 months+ (Long Term) Work Hours: IST and overlapping with EST Work Schedule: 8 hours/day (Mon-Fri) Location: 100% remote Tech Stack: Frontend: React.js Backend: Node.js Database: PostgreSQL Cloud: AWS (Lambda, S3, API Gateway, etc.) Bonus: Twilio Studio Flows or Twilio API experience Requirements: 4+ years of professional experience in full-stack development Strong proficiency with JavaScript (Node.js + React) Experience with relational databases (PostgreSQL preferred) Proven hands-on AWS development experience Bonus: Prior experience building with Twilio (especially Twilio Studio Flows) Comfortable working independently and asynchronously in a remote setting Strong communication and collaboration skills Show more Show less

Role: Senior Network Engineer – Zscaler Position Type: Full-Time Contract (40hrs/week) Contract Duration: Long Term Work Hours: CST / PST Work Schedule: 8 hours/day (Mon-Fri) Location: 100% remote We are looking for a Senior Network Engineer with strong expertise in Zscaler Private Access (ZPA) , Zscaler Internet Access (ZIA) , and cloud networking (Azure preferred) to join our global network support team. ​Required Skills: Certifications : CCNP (Routing & Switching or Security) highly preferred Networking : VLAN, VTP, STP, FHRP, LACP, BGP, OSPF, EIGRP Platforms : Cisco Catalyst & Nexus, Dell Switches, Cisco Firepower, Fortinet, Juniper, Cyberoam Security : VPN, IPSEC, GRE, DMVPN, Cisco Client, 802.1x Zscaler : Hands-on with ZPA, ZIA, Cloud & Branch Connectors Cloud : Strong working knowledge of Azure Networking Tools : SolarWinds, Cisco Prime, NetQos SDN & Virtualization : Cisco SDA, ACI, VMware NSX Firewalls & Load Balancers : Cisco ASA/Firepower, FortiGate, F5 BigIP

Role: Full-stack Developer (ReactJS,GW/edge) Position Type: Full-Time Contract (40hrs/week) Contract Duration: 6 Months+ Work Hours: IST/EST (Want someone who can be online until 11am EST) Work Schedule: 8 hours/day (Mon-Fri) Location: 100% remote Requirements : Looking for Full-stack experience: Backend GW/edge API Frontend React At least 2 years of ReactJS Experience At least 2 years of Policy Centre EDGE / Guidewire Cloud API Experience Preferred to have worked in an Integrated environment of a React front-end with Guidewire back-end Overall 5+ years of industry experience preferred Agile Project team with Analyst and Test Engineer lead by Scrum Master

Role: Workday Payroll Integration Developers Position Type: Full-Time Contract (40hrs/week) Contract Duration: Long Term Work Hours: US Time Work Schedule: 8 hours/day (Mon-Fri) Location: 100% Remote Job Description: One of our Clients has a need for a strong Workday Payroll Integration Developer to support ongoing long-term projects. 6-8 years' experience as a Workday payroll integration developer At least two large projects with multiple countries and at least 50K employees Integration Experience including PECI, standard connectors, EIB, and Workday Studio Experience with ADP GlobalView, ADP Celergo, and EY Digipay are a plus

Role: AI Network Tester Position Type: Full-Time Contract (40hrs/week) Contract Duration: 12 Months Work Hours: India Standard Time (IST) Work Schedule: 8 hours/day (Mon-Fri) Location: 100% remote Required Qualifications: Proven experience in SVS, CAIT, or similar network validation environments. Strong understanding of network engineering principles and change validation processes. Experience with automated testing frameworks (e.g., Pytest) and test management tools. Familiarity with ServiceNow or similar ITSM platforms. Ability to think critically and ask the right questions to extract meaningful insights from AI systems. Excellent documentation and communication skills. Experience in building or contributing to prompt engineering or prompt libraries is a plus.

Role: Test Engineer Position Type: Full-Time Contract (40hrs/week) Contract Duration: 6-9 Months Work Hours: Overlap with EST Work Schedule: 8 hours/day (Mon-Fri) Location: 100% Remote Must Haves: Candidates should have a solid understanding of software development life cycles and testing methodologies, with proficiency in tools like JIRA, Postman, and SQL. Familiarity with Agile/Scrum practices Experience testing web applications is highly desirable, along with strong analytical, communication, and collaboration skills.

Role: Ruby on Rails Developer Position Type: Full-Time Contract (40hrs/week) Contract Duration: 6 months+ (extendable) Work Hours: IST Work Schedule: 8 hours/day (Mon-Fri) Location: 100% remote Required Qualifications Proven experience developing applications with Ruby on Rails . Strong knowledge of Ruby and object-oriented programming principles. Experience working with relational databases such as PostgreSQL or MySQL. Familiarity with Git , CI/CD pipelines , and Agile methodologies . Basic understanding of front-end technologies such as HTML, CSS, and JavaScript. Strong problem-solving skills, attention to detail, and a proactive attitude. Nice to Have Experience with background job frameworks like Sidekiq , Resque , or Delayed Job . Understanding of RESTful and/or GraphQL APIs . Experience deploying and managing applications on cloud platforms like AWS , Heroku , or GCP . Knowledge of containerization (Docker) and/or infrastructure-as-code tools is a plus.