eComm L3 Lead

Litmus7

8 years

0 Lacs

Trivandrum Kerala India

Posted:4 days ago| Platform:

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Skills Required

subsystems technology typescript javascript html java shopify cms support management datadog aws

Work Mode

On-site

Job Type

Full Time

Job Description

8+ years of experience in Development.
Experience in eCommerce Domain with full landscape overview across subsystems in Commerce.
Knowledge of front end Technology like typescript, javascript, HTML, CSS.
Experience in Backend Technology in Java / NodeJS.
Experience in eCommerce platforms like Shopify (recommended), HCL Commerce, ATG or SFCC.
Exposure to Package business components like Builder for CMS, Bloomreach for Search, Payment Gateways, International or Cross Border Shipping.
Experience with cloud system in AWS.
Should have solid cognizance of support processes including L1 / L2 / L3 with key focus on L3 aspects.
Incident management, identifying RCA / workaround, post incident RCA and post mortem analysis.
Exposure to observability platforms like New Relic, Datadog, AWS CloudWatch etc will be preferred.
Guide and develop a 24x7 Level 2 SRE support team, ensuring high operational standards and continuous skill growth.

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