eComm L3 Lead

8 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • 8+ years of experience in Development.
  • Experience in eCommerce Domain with full landscape overview across subsystems in Commerce.
  • Knowledge of front end Technology like typescript, javascript, HTML, CSS.
  • Experience in Backend Technology in Java / NodeJS.
  • Experience in eCommerce platforms like Shopify (recommended), HCL Commerce, ATG or SFCC.
  • Exposure to Package business components like Builder for CMS, Bloomreach for Search, Payment Gateways, International or Cross Border Shipping.
  • Experience with cloud system in AWS.
  • Should have solid cognizance of support processes including L1 / L2 / L3 with key focus on L3 aspects.
  • Incident management, identifying RCA / workaround, post incident RCA and post mortem analysis.
  • Exposure to observability platforms like New Relic, Datadog, AWS CloudWatch etc will be preferred.
  • Guide and develop a 24x7 Level 2 SRE support team, ensuring high operational standards and continuous skill growth.

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