E-Commerce Executive

NetMaxims Technologies Pvt. Ltd.

1 - 3 years

0 Lacs

Farīdābād

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

flow resolve replenishment analyze report metrics inventory logistics coordination communication excel management

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Monitor and manage real-time order flow across quick commerce platforms (Blinkit, Instamart, Zepto, etc.).
Coordinate with warehouse and delivery teams to ensure timely and accurate order fulfillment.
Track live delivery status and resolve delivery-related issues promptly.
Ensure stock accuracy and timely replenishment at dark stores or micro-fulfillment centers.
Collaborate with supply chain, category, and vendor teams to optimize operations.
Analyze operational KPIs like on-time delivery rate, order accuracy, and customer satisfaction.
Report daily order metrics and suggest improvements for process efficiency.
Handle returns, cancellations, and inventory mismatches as per SOPs.

Skills & Requirements:

Strong understanding of quick commerce/dark store operations.
Must have 01 to 03 years of experience in operations, logistics, or e-commerce (experience in Q-commerce is a plus).
Bachelor’s degree in Supply Chain, Business Administration, Logistics, or a related field.
Excellent coordination and communication skills.
Proficient in Excel, Google Sheets, and order management tools.
Basic knowledge of logistics and inventory flow.

Job Type: Full-time

Schedule:

Day shift

Work Location: In person

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