E-Commerce Executive

Job Title: E-commerce Executive (Myntra & Nykaa)

Location: Kadodara - Surat

Department: E-commerce / Online Marketplace

Reports To: Head of E-commerce

Employment Type: Full-Time

Job Summary:

We are seeking a detail-oriented and proactive E-commerce Executive to manage and execute operations across Myntra and Nykaa marketplaces. The ideal candidate will be responsible for daily tasks including product listings, inventory coordination, order processing, claims/returns handling, and reporting. This role demands strong marketplace understanding, coordination skills, and a sharp eye for operational accuracy.

Key Responsibilities:

• Product Listing & Cataloguing:
• Upload and manage product listings on Myntra and Nykaa portals.
• Ensure accurate product details (titles, descriptions, images, attributes) as per platform guidelines.
• Update and maintain catalog health (title optimization, SEO, etc.).
• Inventory & Stock Management:
• Coordinate with the warehouse and internal teams to maintain real-time stock availability.
• Regularly sync inventory across platforms to avoid stockouts or overselling.
• Ensure timely in warding/out warding of inventory for smooth order fulfilment.
• Order Management:
• Monitor daily order processing, dispatches, and delivery tracking.
• Coordinate with logistics and operations to ensure timely delivery.
• Returns & Claims Handling:
• Process return requests, claims, and raise disputes wherever necessary.
• Analyse return reasons and share actionable feedback internally.
• Reporting & Analysis:
• Maintain records of sales, returns, and inventory in Excel or reporting tools.
• Share weekly/monthly reports with actionable insights.
• Monitor platform penalties, SLA breaches, and ensure compliance.
• Other Responsibilities:
• Assist in planning online sales, discounts, and campaigns.
• Ensure listing and brand compliance as per platform requirements.
• Perform quality checks on live listings and pricing.

Key Requirements:

• Experience: 1–3 years in managing Myntra/Nykaa or any fashion/lifestyle marketplaces.
• Education: Bachelor's Degree (preferred in Business, Commerce, or related field).
• Skills:
• Strong knowledge of Excel
• Hands-on experience with Seller Panels/Portals of Myntra/Nykaa
• Analytical thinking and attention to detail
• Good verbal and written communication
• Ability to multitask and prioritize daily operations

Preferred Attributes:

• Experience in the fashion and lifestyle categories
• Prior experience in a brand side E-commerce team
• Ability to handle operational pressure and tight timelines

Salary: As per industry standards

Work Mode: [On-site]

Joining: Immediate / As per notice period

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Leave encashment
• Paid sick time

Work Location: In person