Developer - L4

Job Description

Role Purpose Have experience in de-customization of the ServiceNow catalog items ensuring they are brought back to Out Of The Box(OOTB) standards Utilize catalog builder to create and manage service catalog items Design and implement workflows using flow designer Develop and maintain decision tables to support automated decision making process Experience with ServiceNow Integration Hub, REST/SOAP webservices and APIs Knowledge of data migration and transformation within ServiceNow Perform thorough testing and validation of catalog items and workflows Provide training and support to end-users and other team members if needed ServiceNow CSA certification is minimum and ServiceNow CAD is a plus Have experience in de-customization of the ServiceNow catalog items ensuring they are brought back to Out Of The Box(OOTB) standards Utilize catalog builder to create and manage service catalog items Design and implement workflows using flow designer Develop and maintain decision tables to support automated decision making process Experience with ServiceNow Integration Hub, REST/SOAP webservices and APIs Knowledge of data migration and transformation within ServiceNow Perform thorough testing and validation of catalog items and workflows Provide training and support to end-users and other team members if needed ServiceNow CSA certification is minimum and ServiceNow CAD is a plus Have experience in de-customization of the ServiceNow catalog items ensuring they are brought back to Out Of The Box(OOTB) standards Utilize catalog builder to create and manage service catalog items Design and implement workflows using flow designer Develop and maintain decision tables to support automated decision making process Experience with ServiceNow Integration Hub, REST/SOAP webservices and APIs Knowledge of data migration and transformation within ServiceNow Perform thorough testing and validation of catalog items and workflows Provide training and support to end-users and other team members if needed ServiceNow CSA certification is minimum and ServiceNow CAD is a plus Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: ServiceNow - SaaS. Experience5-8 Years.