Desktop Support Engineer

Job Summary: We are looking for a skilled Desktop Support and SCCM Engineer to join our IT infrastructure team in Noida. The ideal candidate will be responsible for end-user support, system maintenance, software deployment, and managing enterprise devices using Microsoft SCCM (System Center Configuration Manager). Key Responsibilities: Desktop Support: Provide Level 1 & 2 technical support to end users for hardware, software, and network-related issues. Troubleshoot Windows OS, MS Office, email clients (Outlook/Exchange), VPN, and network connectivity problems. Set up and configure desktops, laptops, printers, and peripherals. Assist in onboarding/offboarding of employees, including provisioning systems and accounts. Maintain asset inventory and documentation. SCCM Administration: Deploy software packages, patches, and updates using SCCM. Perform OS deployment (OSD) via SCCM using task sequences. Monitor and maintain SCCM health, including troubleshooting failed deployments. Create custom SCCM reports and dashboards. Manage endpoint protection and compliance baselines. Job Types: Full-time, Permanent Pay: ₹9,863.14 - ₹27,000.66 per month Benefits: Health insurance Shift: Day shift Evening shift Work Days: Monday to Friday Work Location: In person