Delivery Manager/ Account Manager

Saven Tech is a rapidly growing service provider to technology-driven businesses based in Hyderabad. With 28 years of expertise, Saven delivers immediate and measurable results to clients, helping them achieve long-term success. Saven serves over 60 companies worldwide, offering solutions to overcome IT-related challenges and developing complementary products for added value. We are seeking a highly skilled and experienced Delivery Manager / Account Manager for our US staffing division, specifically catering to IT services and implementation clients such as Cognizant and Accenture. The ideal candidate should possess a strong background in client handling and client mining. The individual must be adept at managing relationships, ensuring project success, and identifying new business opportunities within existing accounts. Key Responsibilities: - Serve as the primary point of contact for key clients, understanding their needs and ensuring expectations are met. - Build and maintain strong relationships with client stakeholders, driving client satisfaction. - Identify new business opportunities within existing client accounts to expand business, including up-sell and cross-sell initiatives. - Oversee the delivery of staffing services to clients, ensuring that recruitment, onboarding, and project deliverables are met within timelines and budgets. - Manage multiple accounts and projects simultaneously, ensuring consistent delivery quality. - Track project milestones, deliverables, and timelines, ensuring accountability across teams. - Ensure compliance with SLAs (Service Level Agreements) and client contracts. - Work closely with clients like Cognizant, Accenture, and other large IT services companies, understanding their staffing and project delivery needs. - Strategize account plans to increase the client's share of the wallet, while identifying opportunities to enhance the service offerings. - Generate regular performance reports, highlighting key metrics such as client satisfaction, project success, and revenue growth. - Use data and insights to make informed decisions and provide feedback to clients for continuous improvement. Required Qualifications: - Experience: Minimum 6+ years of experience in US staffing, with a focus on IT services and implementation clients. - Experience working with large IT services companies like Cognizant, Accenture, and similar organizations. - Strong knowledge of the IT landscape, including relevant technologies, roles, and market trends. - Excellent verbal and written communication skills with a proven ability to handle high-level client interactions. - Strong problem-solving skills with the ability to think strategically and manage multiple projects at once. - Onsite availability: Must be ready to work onsite at the Hyderabad location. How to Apply: Interested candidates are invited to submit their resumes at cdolly@saventech.com, along with a cover letter, detailing their experience and qualifications for this role.,