832 Debt Recovery Jobs

Role : Tele-collection Officer Eligibility Criteria: Qualification: Any UG Experience: Minimum 6 months in Tele Calling. Collections tele-calling would be given higher preference. Good Communication / Negotiation Skills Proficiency in Regional Languages Telugu or Kannada Working knowledge of computers and MS- Office. Job Description: Tele calling the delinquent customers or as per Strategies outlined. Consistently achieving set targets Achieving productivity metrics as per set benchmarks Abiding by the Code of Conduct Handling customer complaints/ Queries Inter department follow- ups on need basis. Timely allocation of cases to agencies/ collectors Supporting Agencies/ Collectors as required Ensuring timely escalations/ feedback/ MIS to management

Monitors all stages of delinquent accounts, implements collection procedures and accepts payments. Responds to inquiries from customers. Maintains databases by entering, updating, and retrieving data as well as formatting and generating reports. Receives/places calls or send letters to customers to resolve billing or invoice issues on delinquent accounts. Reviews and makes recommendations regarding bad debt or write-offs. Acts as a team lead by monitoring calls, auditing accounts, and developing skills of lower level employees. Typing Speed Requirement 20WPM

Exp. in Accounts Receivable/Collection process Aggressive Follow up for Payments Review client payment terms credit history & develop new or better repayment terms Processing, verifying & posting receipts for goods sold or services rendered Required Candidate profile Graduate (B.com / M.com & Any Degree) Minimum 1 yr Experience Fluent Communication (R, W, S) -Tamil, Kannada Must have exp. of collection process Interested call or whatsapp @ 9315051452

Keep track of assigned accounts to identify outstanding debts Negotiate payoff deadlines or payment plans Create trust relationships with creditors Update account status &database regularly Alert superiors of creditors unwilling or unable to work Required Candidate profile • Proven experience as debt collector / negotiator /debt settlement • Experience in working with targets and tight deadlines • Knowledge of relevant legal requirements – USA • Excellent communication

Overview We are looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes. We are only looking for candidates having logistics/transportation or supply chain experience. In this role, you will be responsible for all the activities related to the Cash & Collection domain. On our team, youll have the support to excel at work and the resources to build a career you can be proud of.Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including medical insurance, life insurance, etc.We provide free transport facility Location : Pune Timing : 6:30PM 3:30AMWhat youll do on a typical day: Collection specialist will manage a portfolio of $3M to $6M consisting of 350 to 550 customers Collections Specialist will engage regularly with assigned customers, via telephone and other forms of communication with customers to ensure the timely payment of invoices and assist with the resolution of any disputes or queries raised by customers. Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments. Provide correspondence and supporting documentation in a fast paced, goal-oriented collections department in a timely basis. Make outbound calls on outstanding accounts. Deliver exceptional customer experience in all interactions through inbound and outbound calls to meet goals. Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution. Resolve customer issues and complaints concerning billing disputes. Perform uploads to customer websites. Submit regular reports on the status of unpaid accounts and any repayment progress. What you need to succeed at XPO:At a minimum, you’ll need: Ability to work flexible hours ( 6:30PM to 3:30AM IST. ) Bachelor's in Accounting or Finance or Commerce 2 to 6 years related experience within the logistics or transportation domain (compulsory) within Order to Cash (OTC) primarily in Collections Strong communication skills - both verbal and written. Writes clearly and informatively. Edits work for spelling and grammar. Strong fluency/ expert-level user of Windows applications. Demonstrates ability to create complex formulas in MS Excel; create queries in company software applications. Thorough knowledge of internal company software applications applicable to position/ business unit such as and not limited to HRC, Oracle, ITSM-Service now, Looker etc. Able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages Self-Motivated and enthusiasm to learn and grow Should be able to perform duties with minimum supervision Be part of something big

Urgent Requirement for Collection officer in collection Department Location- Gonda Faizabad Ghazipur Azamgarh Prayagraj Pratapgarh Anpara Maharajganj Prayagraj Ludhiana Mohali Ferojpur Jalandhar GHAZIABAD NOIDA NOIDA FARIDABAD PALWAL PANIPAT ROHTAK BAHADURGARH KARNAL KARNAL KURUKSHETRA DELHI SONEPAT SAHARNPUR BIJNOR MORADABAD MUJAFFARNAGAR KASHIPUR BHADRACHALAM Madhepura Murliganj Mahubani Qualifications- 12th and Above (Age limit 35years) Experience- Min 6th months collection Experiece candidates can apply Salary-12000 to 15000 Basic NTH +Upto 30k Incentive+Esic+PF+Addition +fuel charge Note-Bike and DL mandatory Interested candidates Send biodata on WhatsApp Whatsapp- 9804731653 Calling number- 7980842280 Regards, Abdul Teamlease

We require 1 on-roll Legal Executive to handle complete tasks and responsibilities related to Tele Recovery & Debt Recovery. Work Experience 3 to 5 years Educational Qualification LLB Fluency in languages English, Hindi, Telugu Preferably Male candidate Legal- Tele Recovery & Debt Recovery JD : 1. Attend court proceedings daily related to existing cases. 2. Simultaneously counsel customers about the consequences of non-payment. 3. Debt recovery from customers and address any gaps to strengthen the recovery process in the courts if needed. 4. File legal cases while still attempting to settle matters amicably with debtors. 5. Explore options parallel to legal cases and communicate with dealers to encourage payment. 6. Provide MIS reports to management at frequent intervals. 7. Escalate serious issues to management based on ground-level feedback. 8. Aim to reduce the number of legal cases and avoid further costs and time on recovery. 9. Implement a technical and professional approach to collections, recovery of old dues, and bad debts. Additionally, we will: Discuss daily settlements with dealers who are overdue by 180 days, and those already in legal cases, negotiating settlement amounts over the phone with approximately 2000 dealers. Segregate dealers already in the legal stage into two categories based on their responses. Provide guidelines to tele-callers based on the stages. Coordinate with the Marketing and Finance teams. Use WhatsApp and email communication with customers. Tele-callers will try to convince dealers to make timely or early payments. Conduct conference calls with customers and field staff for immediate payments.

Role & responsibilities Supervise the collections team, providing guidance and support. Develop and implement effective debt recovery strategies. Maintain compliance with industry regulations and company policies. Analyze collection data to identify trends and improve processes. Set and monitor collection targets and performance metrics. Ensure excellent customer service while resolving overdue accounts. Train and develop team members to enhance their performance. Prepare and present reports to senior management. Preferred candidate profile Minimum 1 year of work experience No gaps in employment history Minimum educational qualification: PUC (Pre-University Course) Prior experience in the Collections Department will be an added advantage

Role & responsibilities Accountable for reducing delinquency by flow control and improving recovery rates on the assigned Portfolio. Initiate legal action on problematic customers Manage a team of Collections Managers & Collections Executives attached to various branches across the state for Tractor Loans. Drive the performance of collections agencies through allocated officers who handle agencies, identify areas of weaknesses, recommend solutions, and support the collection team to achieve targets. Ensure timely allocation of cases to Collections Managers and Executives based on Geography and Vintage. Ensure the collection efficiency through daily reports and regular reviews with the team. Strategize, forecast, drive and execute plans including the hiring plans. Preferred candidate profile

Urgent openings for Agency Manager Recovery with hands-on experience in managing third-party agencies, collections teams, and recovery channels in Chennai, Coimbatore, Salem, Tirrupur, Kumbakonam & Trichy location. Role & responsibilities Agency Management: Handle a network of recovery/collections agencies within the assigned territory. Onboard, train, and review performance of recovery partners. Ensure adherence to SLAs, compliance, and fair collection practices. Recovery Operations: Monitor and drive recovery performance on delinquent portfolios (Buckets: 30+, 60+, 90+, written off cases). Develop and implement recovery strategies to maximize collections efficiency. Execute field recovery actions including skip tracing, settlements, legal recoveries where required. Channel Performance: Analyze agency/channel productivity and optimize recovery costs. Ensure recovery agents are well-informed, trained, and aligned with company standards. Initiate corrective actions in case of underperformance. Compliance & Reporting: Ensure compliance with regulatory guidelines and company policies. Maintain MIS and daily/weekly performance reports. Collaborate with legal, risk, and credit teams as required. Preferred candidate profile Graduate/Postgraduate in any discipline. 3 to 8 years of experience in collections/recovery , with strong exposure to agency/channel handling . Familiarity with retail finance, unsecured loans, two-wheeler loans, microfinance, or Commercial Vehicle is a plus. Ability to travel extensively and manage field recovery operations. Perks and benefits Salary is not constrain for right person, interested candidate can drop your resume to yuvaraja.k@smfgindia.com / 8976918334

The key objective of the job is to drive the collection process of receivables across multiple sources to reduce the total outstanding amount and associated average number of days. The focus is on maintaining client partnerships intact while managing the debt situation effectively. The major deliverables include keeping track of the portfolio for specific buckets in the assigned area, controlling delinquency bucket-wise & DPD wise, and addressing non-starters. Providing efficient customer service regarding collection issues, processing customer refunds, handling account adjustments, small balance write-offs, customer reconciliations, and processing credit memos when necessary. Maintaining updated customer files, recording contact times and dates, and noting relevant information provided to customers about their debt. Collaborating with the agency's tracing team to trace defaulters and assets, suggesting remedial actions, and investigating reasons for default while nurturing customer relationships. Engaging the efforts of sales and senior management when needed to expedite the collection process, supporting the collection manager in repossessing assets, and seeking legal and police support if required. Ensuring compliance with all Audit/regulatory bodies, as well as company policies and procedures. Educational Qualification required for this position is a Graduate degree.,

The Regional Legal Collection Manager for Multi Products at IDFC First plays a crucial role in minimizing losses to the bank by maximizing recovery of debts through legal routes. You will work closely with Business Heads, Finance, HR, and Collection Heads to design and implement strategies that optimize legal tools and action plans. Your responsibilities will include representing IDFC First in legal matters, managing cases against the bank, and contributing to the overall organizational objectives. As the Regional Legal Collection Manager, your primary responsibilities will involve designing strategies to recover debt effectively, ensuring compliance with legal rules and regulations, partnering with the Corporate Legal team, co-owning collection numbers, managing backend processes for legal operations, and handling customer escalations during crisis management. You will also be responsible for enabling the empanelment of external vendors, arranging necessary court orders, and ensuring internal compliance and regulatory frameworks are followed. In addition, you will collaborate with the Head of Collections to drive down net credit loss and delinquency metrics, champion the adoption of market intelligence and data analytics, recommend process improvements, stay informed about market trends, and drive strategies to increase profitability. Your managerial and leadership responsibilities will involve monitoring productivity parameters, attracting and retaining talent, fostering a customer-first culture, and ensuring smooth collaboration across various teams. To qualify for this role, you should possess a graduate degree, an MBA in Finance, and a professional degree in LLB/LLM, along with at least 10 years of experience in collections. This position requires strong leadership skills, strategic thinking, and a deep understanding of legal compliance in the banking sector. If you are passionate about driving operational efficiencies, ensuring customer delight, and contributing to the growth of a leading financial institution, we welcome your application for the Regional Legal Collection Manager position at IDFC First.,

As a Finance & Collections Manager, you will be responsible for driving credit control, managing in-house collections, and facilitating communication between financing partners and internal teams. Your role will involve taking ownership of sensitive tasks that require a combination of operational efficiency and strategic oversight. Your key responsibilities will include managing the collections lifecycle, handling customer escalations, addressing exceptions, resolving disputes, overseeing the recovery process, managing delinquencies, handling debt recovery, coordinating with third-party collections agencies, monitoring compliance, and tracking customer satisfaction metrics. The ideal candidate for this role would have experience in scaling up operations, leading automation and outsourcing projects, familiarity with digital KYC processes, credit bureau integrations, and reconciliation software. Previous experience in team management would be advantageous. This is a full-time position that offers benefits such as Provident Fund. The work location for this role is in person.,

As a recovery staff cash collection executive, you will be responsible for making recovery tele-calling callings and ensuring good communication with the individuals. Your primary task will be to ensure daily follow-up of PTP and effectively manage debt recovery through communication and negotiation. This full-time position offers an attractive salary and incentives. The work schedule is during the day shift at the in-person work location.,

Roles and Responsibilities : Manage a team responsible for recovering bad debts from customers through various channels, including legal action when necessary. Oversee the entire process of debt recovery, ensuring timely and effective execution. Develop strategies to improve collection efficiency, reduce delinquencies, and increase recoveries. Collaborate with internal stakeholders to resolve customer issues and negotiate settlements or repayment plans. Ensure compliance with regulatory requirements and maintain accurate records of all interactions with customers. Agency's hiring and empanelment Managing their invoices and payouts Audits of agencies to ensure the smooth process functioning Timely visits for agencies Job Requirements : Strong knowledge of debt recovery processes, laws, and regulations (BL). Proven track record in managing teams for successful debt collection outcomes. Excellent communication skills for negotiation and conflict resolution

Field collection Supervisor .Oversee and manage a field collections team responsible for collecting payments from .Proven track record achieving collections targets and managing field operations. please contact - HR Gayashree-8073874634 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Role & responsibilities He/she will be responsible for managing a delinquency-free Loan portfolio. The incumbent is required to do this in a cost-optimal manner and ensure that there are no adverse fallouts due to the collections means employed. He is required to build the necessary analytic models to provide feedback to the underwriting He is required to set up sound Collections processes while adhering to the Fair Practices Code. He is required to build up the Collections Infrastructure through recruitment of the right personnel, engagement of external agencies wherever appropriate and setting up of tele calling enters to ensure constant proactive customer reach out to prevent early-stage delinquency and reduce flows to higher buckets. Draft and implement a standard recovery process for the business to cut down NPAs and reduce delinquency across buckets. Preferred candidate profile Candidates must be only from NBFCs or banks with Collections experience in BL and LAP. Candidates must possess knowledge of Legal recovery. Ability to multitask and deliver qualitative outputs consistently at short deadlines Good communication.

As an Account Executive in our organization based in Africa, your primary responsibility will be to provide excellent customer service to clients. This will involve tasks such as journal entry, data entry, banking transactions, and preparing financial documents including cashbook, sales book, debtors report, balance sheet, and invoices on a regular basis. You will also be monitoring the cash-flow of the organization by tracking income, expenditure, and investments. Additionally, it will be your duty to maintain receipts and records for all business transactions, prepare financial reports, and evaluate them to optimize resources. Furthermore, you will be expected to make maximum efforts to recover amounts from debtors and provide conclusive reports to the management on debtors follow up. You will monitor transactions, identify irregularities in invoices, monitor bank deposits, and stay updated on economic and financial changes. You will also assist in financial audits, perform regular financial analysis, and resolve any financial issues that may arise. In addition, you may be required to undertake any other tasks assigned by the management for this role. To qualify for this position, you should have at least a 12th - Bachelor's degree or related field, possess strong negotiation and persuasion skills, and demonstrate the ability to work both independently and as part of a team. Strong analytical and problem-solving skills are also essential for this role. As part of the onboarding process, you will undergo an unpaid training program lasting 30-45 days at our Jaipur corporate office. This training will equip you with the necessary skills and knowledge to excel in your role as an Account Executive. The job offers a full-time, permanent position suitable for freshers. The benefits include a flexible schedule, provided food, and health insurance coverage. The work schedule may involve day shift, fixed shift, morning shift, night shift, or rotational shift. Performance and yearly bonuses are also part of the compensation package. As part of the application process, we would like to know if you are comfortable working in Africa and if you have accounting knowledge. The work location for this role is in person. If you meet the qualifications and are ready to take on this challenging yet rewarding role, we look forward to receiving your application.,

Key Responsibilities: Managing the Debt Collection Process: Leading the debt collection team. Monitoring all stages of customer interactionfrom initial reminders to final recovery. Working exclusively withpersonal (unsecured) loans. 2 . Developing and Implementing Improvement Strategies: Designing and implementing initiatives to improve collection efficiency. Tailoring strategies based on customer profiles and types of delinquency. 3. Monitoring and Analyzing KPIs: Regularly tracking key performance indicators such as: Recovery Rate Roll Rate Cost of Collection Other relevant operational metrics 4. Team Management: Setting and overseeing individual and team KPIs. Conducting regular team meetings, performance reviews, and daily activity coordination. 5. Communication Channels Development: Implementing and optimizing digital communication channels such as IVR, SMS, push notifications, and email. Improving outreach and engagement with customers. 6. Cross-Department Collaboration: Working closely with Quality Control, Analysts, BI teams, and IT. Contributing to script development, technology implementation, and process improvements. 7. Planning and Strategy: Developing and regularly updating a strategic roadmap for the collections department. Defining short-term and long-term goals and priorities. 8. Working with Analysts and IT: Assigning and managing tasks for BI and IT teams. Participating in the design and implementation of automation solutions. 9. Reporting and Communication with Management: Preparing performance reports and presenting them to senior management. Sharing insights and proposing process improvements. Requirements: Education: Bachelors degree in management, Business Administration, Economics, Math or a related field. Work Experience: 4–6 years in debt collection or customer-facing roles in banks, microfinance, or fintech companies. Technology Knowledge: Experience with collection platforms, CRM systems, and dialer technologies. Managerial Experience: Experience leading a team of 3 or more people. Team Management Skills: Solid understanding of employee motivation and team leadership. Language Skills: Proficiency in spoken and written English (1-2 level). Technical Skills: Proficiency in MS Excel and PowerPoint; (knowledge of SQL is an advantage).

Collection Tele Caller Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) contact :HR Abhinaya 90033 16278 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Role & responsibilities To visit in the banks to take new NPA cases in our companys name for recovery. To assign the work to the subordinate staff and monitor them on daily basis. To take the reporting from their staff by email/as per company norms. To visit the banks to know about the bankers feedback about our staffs working. To visit defaulting borrowers (high value) for pressurizing them to pay the Banks dues and further follow-up with them for settlement with the Bank. To know their borrowers financial position and willingness to pay the bank's dues & assess the market value/status of the property mortgaged. To Visit their mortgaged property for survey and knowing its status, market value, occupancy etc. , and take its photo for company and Bank reporting purpose. In case borrower does not deposit any money (within limited time), push the process further for seizing the mortgaged property (with police and magistrate help) after obtaining DMs orders (legal process). Finding buyers for the property, assist the Bank in auctioning the same and recovering the banks dues. Raising the bills to banks (through our Delhi office) as per their respective fee schedules and getting our payment from banks. To call the banker to know the status of each case and remove hurdle (if any) and move forward to push the cases towards finality. Thereby help in growing the business in the area allocated To make 6-7 visits per day, send google location from each site, and send daily report to Head office through whats app and email. Preferred candidate profile Minimum 7 - 10 year of relevant recovery experience. Should have own vehicle to commute. Should have experience of team handling from 4-5 people Excellent communication in regional language. Should be willing to travel to different locations across state. Candidates having DRA certificate are first preferable. Preferred Sarfesi experience or, BANK RECOVERY/ CREDIT CARD/INSURANCE.

Field collection Supervisor .Oversee and manage a field collections team responsible for collecting payments from .Proven track record achieving collections targets and managing field operations. please contact - HR Gayashree-8073874634 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Field collection Executive Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact : HR Gayashree-8073874634 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Responsibilities: * Manage loan recoveries through debt collection methods * Meet daily/weekly targets for field collections * Maintain professional demeanor during customer interactions

Responsible for the timely billing and collection of billing charges from customers.This is an operational role, responsible for delivering results that have direct impact on day-to-day billing and collection operations.Responsibilities Work with the revenue team to ensure that accruals are set at the correct level. Oversee all aspects of advertising billing, new Accounts, and circulation billing Team. Manage the status of accounts and balances and identify inconsistencies. Write thorough reports on billing activity with clear and reliable data. Perform periodic checks on customers outstanding /debts on system, Inform Sales and on the outages. Follows up with personal visits by relationship managers, telephone inquiries and letters to customers to process claims for outstanding account. Address invoice and billing discrepancies Lead the monthly audit process for the function. Ensure billing accuracy and delivery of billing information to customers.Minimum qualification & experienceAny Graduate with Min of 5+ years of experience in Account Receivables.Should have experience in handling Enterprise, SME, whole sale collections....Local language (Malayalam) is must. accounting experience Should be well versed with Collection process.Able to Do RECONCILIATIONS.Desired Skill sets Good understanding of billing and collection systems Knowledge of billing procedures and collection techniques