Database Support Engineer

At ZeroNorth, we are leading the transformation of the shipping industry through digital innovation to enhance business operations and promote sustainability by reducing CO2 emissions. Our mission of making global trade greener is at the core of everything we do, driving us to align commercial success with sustainability goals. As a Database Support Engineer at ZeroNorth, you will be entrusted with the responsibility of ensuring the reliability, availability, and performance of our database systems. You will be the primary point of contact for addressing database-related issues, managing incidents, and ensuring the seamless operation of production and test environments on a day-to-day basis. Your key responsibilities will include troubleshooting database errors, optimizing queries, and collaborating with developers to enhance database performance. You will be expected to respond to incident tickets promptly, participate in on-call rotations for critical support, and contribute to root cause analysis and incident review meetings. Monitoring logs, alerts, and error reports to proactively address potential issues and supporting application deployments are also crucial aspects of the role. In terms of qualifications, we are looking for individuals with over 5 years of experience in technical roles, a degree in Computer Science or related field, and expertise in managing database systems such as Oracle, SQL Server, and MySQL. Proficiency in stored procedures, triggers, backup/recovery, database security, and experience with ticketing tools are essential. Your hands-on knowledge of enhancing system reliability through automated retry mechanisms and strong troubleshooting skills will be instrumental in delivering effective results. At ZeroNorth, our vision is to make global trade sustainable by driving the maritime industry towards zero emissions. We leverage advanced technology and reliable data to optimize operations, empowering our partners to make informed decisions that benefit both their business and the environment. Join us in our journey towards sustainability, where growth, inclusion, and collaboration are valued, and together, let's make global trade green.,