23 Data Cloud Jobs

Roles and Responsibilities : Develop and execute go-to-market strategies for new product launches, leveraging Salesforce Marketing Cloud (SFMC) and Pardot. Collaborate with cross-functional teams to design and implement marketing automation workflows, campaigns, and lead nurturing programs. Analyze customer behavior data using SFDC's CRM platform to inform marketing strategy development. Manage multiple projects simultaneously, prioritizing tasks effectively under tight deadlines. Job Requirements : 8-13 years of experience in IT services & consulting industry with expertise in business analysis, functional consulting, transformation initiatives. Strong understanding of Salesforce Marketing Cloud (SFMC), Pardot, Campaign Management, RFP/RFPS processes. Proven track record of developing successful go-to-market strategies that drive revenue growth.

Roles and Responsibilities : Develop and execute comprehensive marketing strategies to drive business growth, customer engagement, and loyalty across various industries. Collaborate with cross-functional teams to design and implement effective campaign management plans using Salesforce Marketing Cloud (SFMC) or similar tools. Analyze market trends, competitor activity, and customer behavior to inform data-driven decision making in marketing strategy development. Provide consulting services to clients on transformational projects related to digital transformation, loyalty programs, and marketing automation. Job Requirements : 12-20 years of experience in IT Services & Consulting industry with expertise in campaign management, consulting, functional analysis, marketing automation, marketing strategy development. Strong understanding of Pardot or SFMC platforms for managing complex marketing campaigns. Proven track record of developing successful business analyses that drive strategic decisions.

Inviting applications for the role of Principle Consultant, Salesforce Developer- Data Cloud In this role you will be responsible for designing, developing, and implementing solutions using Data Cloud and Salesforce OMS primarily. Salesforce Developer with a strong understanding of Agentforce and hands on development experience of Data Cloud. Responsibilities: Data Cloud Development (Essential): Design and implement data pipelines to ingest, transform, and load data into Data Cloud. Develop data models and data flows to enable advanced analytics and insights. Create data visualizations and dashboards to communicate data-driven insights. Integrate machine learning and AI models into Data Cloud to enhance data analysis and prediction. Agentforce Development (good to have): Design, develop, and deploy Agentforce agents to automate tasks and improve customer service efficiency. Experience in writing complex and multi-step Prompt Builder steps and flows Implement complex Agentforce orchestration flows to automate multi-step processes. Integrate Agentforce with Data Cloud, OMS, Service Cloud, Experience Cloud and other relevant systems both internal Salesforce systems and external platforms Train and support users on Agentforce best practices. Optimize Agentforce agents for performance and scalability. Monitor Agentforce agents for errors and performance issues and implement corrective actions. Minimum Qualification: Proven experience in cloud data engineering or a similar role. Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud. Proficiency in programming languages such as Python, Java, or Scala. Experience with data modeling, ETL processes, and data warehousing. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills.

Salesforce Developer Responsibilities Develop and implement Salesforce solutions based on technical specifications. Collaborate with the Technical Lead and Business Analyst to understand requirements. Implement AI-powered case management and workflow automation. Integrate Salesforce with backend systems using MuleSoft and API Gateway. Perform unit testing and debugging to ensure high-quality code. Ensure adherence to coding standards, design patterns, and best practices. Develop and maintain technical documentation for developed solutions. Participate in code reviews and provide constructive feedback to peers. Assist in data modeling and ensure data integrity. Work closely with the Solution Architect and Integration Architect to design scalable and secure solutions. Provide support during testing and deployment phases to ensure technical requirements are met. Highlight and manage risk areas in the solution proactively, committing to seeing issues through to completion. Qualifications Minimum 5 years of experience as a Salesforce Developer. Strong mandatory knowledge of Salesforce Service Cloud, Data Cloud, Experience Cloud, and Omnichannel.• Proven experience in developing Salesforce customizations (Apex/Lightning), integration, and executing data migrations. Familiarity with AI technologies such as Einstein Bots and Genesys AI. Experience with integration tools like MuleSoft and API Gateway. Strong problem-solving and analytical skills. Excellent communication and teamwork skills. Ability to develop and maintain technical documentation. Relevant Salesforce certifications (e.g., Platform Developer I/II, Data cloud, Experience Cloud) are a plus. Must have expertise in Salesforce Service Cloud, Einstein AI, and Data Cloud. Proficient in writing Apex classes, triggers, and batch processes. Experience in developing custom Lightning components using LWC. Ability to create and customize Visualforce pages. Strong understanding of Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL). Proficiency in JavaScript for developing interactive web applications. Knowledge of HTML and CSS for front-end development. Experience with REST and SOAP APIs for integrating Salesforce with external systems. Ability to write unit tests and perform automated testing using Salesforce testing frameworks. Familiarity with version control systems like Git. Education / Certification Bachelors/University degree or equivalent experience. Relevant certifications in Salesforce (e.g., Salesforce Certified Platform Developer I) are a plus.

Responsibilities Lead functional and technical workshops,demonstratingleadership skills in designing, delivering, testing, and deploying Salesforce solutions. Expertisein Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques. Design and architect scalable and secure Salesforce solutions that meet business requirements. Must haveexpertisein Salesforce Service Cloud, Einstein AI,Data Cloud & Experience Cloud. Serve as a trusted advisor to the client, conducting conversations withtheir EnterpriseArchitects and business stakeholders to shape the architectural vision andestablishan architectural roadmap program. Manage customer expectations negotiate solutions to complex problems with both the customer and third-party stakeholders. Guide customers, partners, and implementation teams on how best to execute digital transformation with the Salesforce platform using Salesforce Industries. Establish trust with the customer's leadership, promoting and implementing best practices with Salesforce Industries and Salesforce. Ensure best practices in coding standards, design patterns, and integration processes are followed. Develop andmaintaintechnical documentation for designed solutions. Build outsophisticated business processes using native Salesforce Industries technology and the toolkit of the Force.com platform and integration tools. Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs. Highlight and manage risk areas in the solution proactively, committing to seeing issues through to completion. Qualifications Minimum 12 years of total experience in IT. Minimum 8 years of total Salesforce experience in Salesforce architecture and integration. Minimum 5 years of experience developing Salesforce customizations (Apex/Lightning), integrations, and executing data migrations. Minimum of 3-5 years of experience creatingthe technicalarchitecture for complex Salesforce implementations. 7+ years of experience in defining, designing, delivering, and deploying Salesforce-based technical solutions, in thecapacityof the accountable or responsible contributor. Design and implement Salesforce solutions aligned with business strategy andobjectives. Lead technical requirements sessions, architect and document technical solutions aligned with client businessobjectives. Translate business requirements into well-architected solutions that bestleveragethe Salesforce platform. Provide guidance on the deployment of Salesforce CRM implementations, integrations, and upgrades. Mandatoryto have at least one Developer Track Certification (Platform Developer I) along with at least one Cloud Consultant Certification from either Community, Field Service, Sales, Service, or CPQ. Mandatoryto have either System Architect or Application Architect certification. Other relevant Salesforce certifications (Data cloud, Experience Cloud) are a plus. Excellent communication (written and oral) and interpersonal skills, with the ability to present to a variety of audiences (executive to technically detailed audiences). Excellent leadership and management skills. Education / Certification Bachelor's/University degree or equivalent experience. Salesforce certifications (e.g., Platform Developer I, System Architect, Application Architect) are preferred.

Job Category Software Engineering Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job Description The mission of Q Branch Demos team is to build, deliver and support demonstration environments for use by our Solution Engineers (SEs) here at Salesforce. These demonstration environments incorporate the latest product capabilities that Salesforce has to offer, tailored to meet the needs of specific product or industry. With these demo environments, SE's have the tools that they need in order to deliver a best practice demo for a given product or industry and enable our SE's to scale, innovate and provide the best product demonstrations of their careers. ROLE OVERVIEW: As a Solution Developer for the Demos team, you will have a significant impact on Salesforce's success by contributing to our demo platforms and supporting the success of demo assets leveraged by our global Presales team. In this role you will focus on using your development skills to make our demo assets deployable on demand using the Salesforce and NextGen Platforms. This will provide Solutions Engineers with the tools they need to deliver compelling product and industry demos. This includes front and back end development on the Salesforce platform, integrations to other Salesforce product clouds including Data Cloud, Slack, and Marketing, keeping up with the pace of innovation supporting new product features into our Demo Assets. We are looking to hire a talented, flexible and creative developer that will help us innovate, serve our stakeholders, and have a great time while doing so. Key Responsibilities Ensure your assigned Q Brix pass daily testing Deploy updates, enhancements, and fixes, and provide Level 2 technical support to Demos team Build demo platform utilities to reduce occurrence of errors and improve demo experiences Develop technologies to integrate with internal back-end systems Perform root cause analysis of production errors and resolve technical issues Develop scripts to automate common demo configuration Design procedures for system troubleshooting and maintenance Align to a given industry/product and support technical requests through a queue Provide a 2 business day turn-around on assigned Github pull request tickets Publish Demo updates to required demo orgs Own and deliver on one assigned side project per quarter Respond in a timely manner to slack posts and asana tasks Required skills and qualifications 2-6 years of experience working with the Salesforce Platform technologies include - LWC, Javascript, Aura, Apex,SOQL, Flows etc. Experience working with Salesforce Products like Sales Cloud, Service Cloud,Experience Cloud, Data Cloud, Agent Force, CRM Analytics Good to have experience working with Git and GitHub workflows, SFDX, Cumulus CI Must have certifications - Salesforce Admin, App Builder, Platform Developer - 1 Good to have Sales / Service / Other consultant certifications Problem-solving attitude Collaborative team spirit Preferred skills and qualifications Good knowledge of Ruby or Python Bachelor of science degree (or equivalent) in computer science, engineering, or relevant field Experience in developing/engineering applications for a large company Objectives of this role Become a technical partner for our demo teams Serve as a partner to the demos team, determining the most effective way to make our demo assets deployable Understanding the needs of demo product owners and solving for them Working with demo product owners to ensure that development follows established processes and works as intended Support demo product owners by building demo configuration Follow DevOps Standards & Release Management processes Follow Q Branch defined Agile delivery process and adhere to best practices outlined using our DevOps life cycle to build, manage, and maintain high quality demo assets. Work on ways to automate and improve development and release processes Research, architect and build solutions for continuous integration between Github and Salesforce orgs. Ensure Demo Quality Testing and examining configuration and code written by others and analyzing results Identifying technical problems and developing updates and fixes Provide attention to detail and a commitment to high-quality, stable deliverables Security & Trust Ensuring that systems are safe and secure against cybersecurity threats Train and Enable Contribute to Developer Documentation Educate Demo Product Owners on how to work effectively on our platform Mentor and train others when possible Team Player Planning projects and being involved in project management decisions Work seamlessly as part of a global team Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Job Category Software Engineering Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. The mission of Q Branch Demos team is to build, deliver and support demonstration environments for use by our Solution Engineers (SEs) here at Salesforce. These demonstration environments incorporate the latest product capabilities that Salesforce has to offer, tailored to meet the needs of specific product or industry. With these demo environments, SE's have the tools that they need in order to deliver a best practice demo for a given product or industry and enable our SE's to scale, innovate and provide the best product demonstrations of their careers. ROLE OVERVIEW: As a Solution Developer for the Demos team, you will have a significant impact on Salesforce's success by contributing to our demo platforms and supporting the success of demo assets leveraged by our global Presales team. In this role you will focus on using your development skills to make our demo assets deployable on demand using the Salesforce and NextGen Platforms. This will provide Solutions Engineers with the tools they need to deliver compelling product and industry demos. This includes front and back end development on the Salesforce platform, integrations to other Salesforce product clouds including Data Cloud, Slack, and Marketing, keeping up with the pace of innovation supporting new product features into our Demo Assets. We are looking to hire a talented, flexible and creative developer that will help us innovate, serve our stakeholders, and have a great time while doing so. Key Responsibilities Ensure your assigned Q Brix pass daily testing Deploy updates, enhancements, and fixes, and provide Level 2 technical support to Demos team Build demo platform utilities to reduce occurrence of errors and improve demo experiences Develop technologies to integrate with internal back-end systems Perform root cause analysis of production errors and resolve technical issues Develop scripts to automate common demo configuration Design procedures for system troubleshooting and maintenance Align to a given industry/product and support technical requests through a queue Provide a 2 business day turn-around on assigned Github pull request tickets Publish Demo updates to required demo orgs Own and deliver on one assigned side project per quarter Respond in a timely manner to slack posts and asana tasks Required skills and qualifications 2-6 years of experience working with the Salesforce Platform technologies include - LWC, Javascript, Aura, Apex,SOQL, Flows etc. Experience working with Salesforce Products like Sales Cloud, Service Cloud,Experience Cloud, Data Cloud, Agent Force, CRM Analytics Good to have experience working with Git and GitHub workflows, SFDX, Cumulus CI Must have certifications - Salesforce Admin, App Builder, Platform Developer - 1 Good to have Sales / Service / Other consultant certifications Problem-solving attitude Collaborative team spirit Preferred skills and qualifications Good knowledge of Ruby or Python Bachelor of science degree (or equivalent) in computer science, engineering, or relevant field Experience in developing/engineering applications for a large company Objectives of this role Become a technical partner for our demo teams Serve as a partner to the demos team, determining the most effective way to make our demo assets deployable Understanding the needs of demo product owners and solving for them Working with demo product owners to ensure that development follows established processes and works as intended Support demo product owners by building demo configuration Follow DevOps Standards & Release Management processes Follow Q Branch defined Agile delivery process and adhere to best practices outlined using our DevOps life cycle to build, manage, and maintain high quality demo assets. Work on ways to automate and improve development and release processes Research, architect and build solutions for continuous integration between Github and Salesforce orgs. Ensure Demo Quality Testing and examining configuration and code written by others and analyzing results Identifying technical problems and developing updates and fixes Provide attention to detail and a commitment to high-quality, stable deliverables Security & Trust Ensuring that systems are safe and secure against cybersecurity threats Train and Enable Contribute to Developer Documentation Educate Demo Product Owners on how to work effectively on our platform Mentor and train others when possible Team Player Planning projects and being involved in project management decisions Work seamlessly as part of a global team Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Role & responsibilities Job Description: Salesforce Senior Engineer We are seeking a highly skilled and experienced Salesforce Senior Engineer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and implementing advanced Salesforce solutions, ensuring seamless integration with other enterprise systems. This role requires a deep understanding of Salesforce architecture, best practices, and the ability to lead complex projects. Key Responsibilities Design, develop, and implement scalable Salesforce solutions tailored to business needs. Lead the end-to-end Salesforce development lifecycle, including design, development, testing, and deployment. Deep and broad knowledge of the Salesforce platform, including Agentforce, Salesforce Einstein features, Sales Cloud, Service Cloud, Experience Cloud, Data Cloud Collaborate with cross-functional teams to gather requirements and ensure seamless integration with other systems. Develop custom applications using Apex, Lightning Web Components (LWC), and Visualforce. Maintain data integrity and security by implementing best practices and Salesforce governance policies. Provide technical leadership and mentorship to junior developers and team members. Stay updated with the latest Salesforce features, releases, and best practices. Preferred candidate profile Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 3+ years of experience as a Salesforce Developer or Engineer. Strong proficiency in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce APIs. Experience with Salesforce integration tools such as MuleSoft or similar middleware solutions. Deep and broad knowledge of the Salesforce platform, including Agentforce, Salesforce Einstein features, Sales Cloud, Service Cloud, Experience Cloud, Data Cloud. Salesforce certifications (e.g., Platform Developer I & II, Application Architect) are highly desirable. Excellent problem-solving skills and ability to work in a fast-paced, agile environment. Strong communication skills, with the ability to collaborate effectively with cross-functional teams. Preferred Skills Experience with CI/CD tools and version control systems (e.g., Git, Bitbucket). Knowledge of Salesforce CPQ, Marketing Cloud, or Service Cloud is a plus. Familiarity with Agile methodologies and project management tools (e.g., Jira).

Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Overview of the Role: We have an outstanding opportunity for an expert AI and Data Cloud Solutions Engineer to work with our trailblazing customers in crafting ground-breaking customer engagement roadmaps demonstrating the Salesforce applications, platform across the machine learning and LLM/GPT domains in India! The successful applicant will have a track record in driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups. Responsibilities: Primary pre-sales technical authority for all aspects of AI usage within the Salesforce product portfolio - existing Einstein ML based capabilities and new (2023) generative AI Majority of time (60%+) will be customer/external facing Evangelisation of Salesforce AI capabilities Assessing customer requirements and use cases and aligning to these capabilities Solution proposals, working with Architects and wider Solution Engineer (SE) teams Preferred Qualifications: expertise in an AI related subject (ML, deep learning, NLP etc.) Familiar with technologies such as OpenAI, Google Vertex, Amazon Sagemaker, Snowflake, Databricks etc Required Qualifications: Experience will be evaluated based on the core proficiencies of the role. 4+ years working directly in the commercial technology space with AI products and solutions. Data knowledge - Data science, Data lakes and warehouses, ETL, ELT, data quality AI knowledge - application of algorithms and models to solve business problems (ML, LLMs, GPT) 10+ years working in a sales, pre-sales, consulting or related function in a commercial software company Strong focus and experience in pre-sales or implementation is required. Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw Day in life of across different LOBs. Business Analysis/ Business case/return on investment construction. Demonstrable experience in presenting and communicating complex concepts to large audiences A broad understanding of and ability to articulate the benefits of CRM, Sales, Service and Marketing cloud offerings Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques. Continuous learning demeanor with a demonstrated history of self enablement and advancement in both technology and behavioural areas. Building reference models/ideas/approaches for inclusion of GPT based products within wider Salesforce solution architectures, especially involving Data Cloud Alignment with customer security and privacy teams on trust capabilities and values of our solution(s) Presenting at multiple customer events from single account sessions through to major strategic events (World Tour, Dreamforce) Representing Salesforce at other events (subject to PM approval) Sales and SE organisation education and enablement e.g. roadmap - all roles across all product areas Bridge/primary contact point to product management Provide thought leadership in how large enterprise organisation can drive customer success through digital transformation. Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops. Be an innovator who can build new solutions using out-of-the-box thinking. Demonstrate business value of our AI solutions to business using solution presentations, demonstrations and prototypes. Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state. Deliver functional and technical responses to RFPs/RFIs. Work as an excellent teammate by chipping in, learning and sharing new knowledge. Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology. Lead multiple customer engagements concurrently. Be self-motivated, flexible, and take initiative.| Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Job Title: Senior Salesforce Developer Experience: 5 to 8 Years Location: Mumbai & Bangalore Work Mode: Hybrid Employment Type: Full-time Job Summary: We are seeking an experienced and motivated Senior Salesforce Developer to join our team in Mumbai or Bangalore . This role is ideal for professionals with a strong background in Salesforce CRM development , including Apex , Lightning Web Components (LWC) , Visualforce , and system integration. You will be responsible for delivering scalable and customized Salesforce solutions across various clouds and ensuring seamless integration with third-party systems. Key Responsibilities: Design, develop, and maintain customized Salesforce solutions using Apex , LWC , Visualforce , and SOQL/SOSL . Implement Omni-Channel capabilities using Lightning Components , Events , and Templates . Create and manage Flows , automation rules, approval processes, and workflow rules. Integrate Salesforce with external systems using REST/SOAP APIs . Manage deployments, debugging, and performance tuning across environments. Handle user roles, profiles, permissions, and security controls. Collaborate with frontend teams on React/Angular integration projects. Leverage Data Cloud and Salesforce features for efficient data and process handling. Work on solutions involving Sales Cloud , Service Cloud , and Financial Cloud . Contribute to Agile teams and actively participate in sprint planning, stand-ups, and retrospectives. Utilize Open CTI , UX integration tools, and advanced Salesforce DevOps practices when required. Required Skills & Experience: 5+ years of hands-on development experience on Salesforce.com . Minimum 2 years of experience with Omni-Channel and Lightning Components . Strong proficiency in Visualforce , Apex , and Process Builder/Flows . Solid understanding of Salesforce integration and working with external APIs. Practical experience with Data Cloud and third-party system integrations. Expertise in Salesforce configuration custom objects, page layouts, roles, profiles, and dashboards. Knowledge of React/Angular integration with Salesforce (preferred). Experience with Open CTI and UX enhancements (good to have). Familiarity with Service Cloud implementation and customer-facing interfaces . Strong analytical and problem-solving skills. Preferred Qualifications: Salesforce certifications (Platform Developer I/II, Service Cloud Consultant, etc.) Experience in Agile/Scrum delivery environments. Prior experience in enterprise application development is an added advantage.

We are looking for an experienced Salesforce Marketing Cloud Developer . The role requires hands-on expertise in Salesforce Marketing Cloud, especially in MCP and Interaction Studio. Responsibilities include designing scalable, secure, and maintainable end-to-end solutions across customer engagement channels, ensuring seamless data integration with platforms like Snowflake, Data Cloud, Java-based CRM, and Adobe Analytics. The developer will conduct code reviews, enforce development best practices, and provide technical guidance. Coordination with enterprise architecture teams and review boards to ensure alignment with strategic goals is also expected. Additional knowledge of CDP/Data Cloud, Mobile & Web Studio, and Java integrations is desirable.

The Project Manager leads projects from initiation to completion. They head each stage of a project including planning, executing, and monitoring, and coordinating with clients, internal teams, and third-party providers. Additional responsibilities include delegating tasks to team members, ensuring targets are met, and reporting to senior management and other stakeholders. Typical projects may include reviewing, aggregating, and reconciling data; identifying areas of improvement across internal teams and client teams and work toward introduction and/or innovation of product and processes; and tracking progress on cross-team/client initiatives over extended durations while holding contributors accountable. The Project Manager will collaborate with several Zeta Activation teams including sales, professional services, product, engineering, data cloud, as well as clients. Shift Timing: 6.30 PM IST - 2.30 AM IST (EST Hours) Job Location: Bangalore (Remote works as well) Job Description : Required Skills & Qualification: 1 to 3 years of experience as a project manager or coordinator. Skilled in Microsoft office programs. Ability to use Microsoft Excel and SQL to create pivot tables, graphs and charts. General knowledge of business operations, objectives, strategies, process, and information flow. Excellent written and verbal communication skills. Resourceful with excellent problem-solving skills. Collaborate with several teams and be compatible with different personality types. Flexible and adaptable to changing circumstances.

Role & responsibilities : Solutioning and Architecture: Lead the solution design process for new business opportunities, understanding client needs and translating them into comprehensive and innovative Salesforce solutions across Agentforce, Salesforce Einstein features, Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Marketing Cloud, Industry Clouds (Manufacturing, Automotive, etc.) and other relevant Salesforce platforms. Architect scalable, secure, and high-performing Salesforce solutions that align with client business objectives and technical landscapes. Define the overall technical vision and solution blueprint, including data models, integration strategies, customization approaches, and deployment plans. Pre-Sales Support: Act as the primary technical point of contact during the pre-sales process, collaborating closely with sales teams to understand client requirements and develop winning strategies. Conduct discovery workshops and requirements gathering sessions with prospective clients. Develop and deliver tailored solution proposals, statements of work (SOWs), and pricing estimates. Contribute to the creation of compelling sales collateral, including presentations, demos, and proof-of-concept (POC) frameworks. Participate in client presentations and RFP/RFI responses, articulating our technical capabilities and solution differentiators. Go-to-Market Strategy: Contribute to the development and refinement of our Salesforce & AI go-to-market strategies, identifying target industries, use cases, and solution accelerators. Collaborate with marketing teams to create impactful content, including whitepapers, webinars, and case studies, showcasing our Salesforce expertise. Stay abreast of the latest Salesforce product updates, industry trends, and competitive landscape to inform our solution offerings and market positioning. Identify opportunities for new service offerings and solution packages based on market demand and technological advancements. Represent the company at industry events and conferences, showcasing our Salesforce capabilities and thought leadership. Internal Collaboration and Knowledge Sharing: Collaborate closely with delivery teams to ensure a smooth transition from pre-sales to project execution. Provide technical guidance and mentorship to sales and delivery teams on Salesforce best practices and solution approaches. Contribute to the development of internal knowledge assets, methodologies, and best practices related to Salesforce solutioning and pre-sales. Required Skills and Experience: Education: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Experience: 10+ years of experience in the Salesforce ecosystem, with a significant focus on solution architecture and pre-sales activities. Deep and broad knowledge of the Salesforce platform, including Agentforce, Salesforce Einstein features, Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Marketing Cloud, Industry Clouds (Manufacturing, Automotive, etc.). Proven track record of successfully architecting and presenting complex Salesforce & AI solutions to enterprise clients. Strong understanding of Salesforce architecture principles, integration patterns, data migration strategies, and security considerations. Excellent communication, presentation, and interpersonal skills, with the ability to articulate technical concepts to both technical and non-technical audiences. Experience leading and facilitating client workshops and requirements gathering sessions. Ability to develop compelling value propositions and ROI justifications for Salesforce solutions. Strong business acumen and understanding of common business processes across various industries. Experience responding to RFPs/RFIs and developing detailed solution proposals and SOWs. Ability to work independently and as part of a collaborative team in a fast-paced environment. Certifications : Relevant Salesforce Consultant certifications (e.g., Sales Cloud, Service Cloud, Agentforce, Experience Cloud, Data Cloud, CPQ, FSL, Accredited Professional Certifications, etc.) are highly preferred.

Role & responsibilities Expertise in Agentforce and its application within Salesforce environments. Proficiency in Data Cloud and data management best practices Preferred candidate profile

Mandatory Skills-Strong understanding of Salesforce integration techniques and tools. Expertise in Agentforce and its application within Salesforce environments. Proficiency in Data Cloud and data management best practices. Description: Proven experience as a Salesforce Engineer or similar role. Strong understanding of Salesforce integration techniques and tools. Expertise in Agentforce and its application within Salesforce environments. Proficiency in Data Cloud and data management best practices. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills.

Responsibilities: Develop and execute test plans to ensure all objectives are met. Identify, record, and track software defects using a bug tracking system. Work closely with developers to ensure defects are handled efficiently. Perform regression testing to ensure changes do not impact functionality. Create and maintain automated tests to streamline the testing process. Assess and evaluate new Salesforce features and updates. Collaborate with project managers and stakeholders to ensure all aspects of the system are tested and working perfectly. Write clear and comprehensive test cases and test scripts. Review user interfaces to ensure consistency and functionality. Stay up to date with new testing tools and strategies to improve overall software quality. Qualifications: Minimum 5 years of experience as a Salesforce QA Engineer. Functional knowledge of Salesforce Service Cloud, Experience Cloud, and Omnichannel preferrable. Proven experience in developing and executing test plans and test cases. Familiarity with AI technologies such as Einstein Bots/Agentforce/Data Cloud is preferable. Strong problem-solving and analytical skills. Excellent communication and teamwork skills. Knowledge of REST and SOAP APIs for integrating Salesforce with external systems. Ability to write unit tests and perform automated testing using Salesforce testing frameworks. Familiarity with version control systems like Git. Education / Certification: Bachelors/University degree or equivalent experience. Relevant certifications in Salesforce (e.g., Salesforce Certified Admin) are a plus.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Principal Consultant, Solution Architect, SFDC! We are seeking a proficient Salesforce Solution Architect to join our dynamic team. Your role will be to design and develop tailored solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals. Our ideal candidate will have deep experience with Salesforce architecture and a solid understanding of business process development. Ultimately, your role will be to ensure the successful implementation of Salesforce solutions to meet business goals and deliver high value to our clients. Responsibilities: . Design and build high-performance, reusable, and reliable Salesforce solutions. . Identify business processes that can be improved by implementing Salesforce. . Develop customized solutions within the Salesforce platform. . Communicate with project managers, clients, and other developers to design cohesive project strategies and ensure effective collaboration. . Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives. . Conduct research into clients use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions. . Lead business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations. . Develop strong client relationships by building trust, rapport, and positive working relationships with key sponsors, stakeholders, and team members. . Remain current with leading-edge industry and technology drivers and innovations including the Salesforce product set. . Manage discussions with various levels of customer&rsquos business stakeholders. . Identify and help build services offerings to support rapid time to value for Salesforce implementations. . Liaise with Salesforce product teams to support client implementations. . Maintain a target billable utilization aligned to the role. . Validate solution components, lead customer walkthroughs, and provide guidance to the project manager for key issues/risks to the project. . Work with internal and customer stakeholders to create prototypes, proof of concepts, and sample mockups as a means of eliciting and defining business requirements. . Create and own user stories/business requirements document as an outcome of the requirements gathering sessions. Qualifications we seek in you! Minimum qualifications . B.E or B.Tech or MCA . Proven experience as a Solution Architect, with a strong understanding of Salesforce%27s platform. . Must have experience in at least 3 cloud system Sales/Service/Data cloud . Deep understanding of user-centered design methods and standard processes. . Ability to thrive in a fast-paced, collaborative environment. . Excellent problem-solving and communication skills. . Attention to detail and a strong sense of aesthetics. Preferred qualifications . Certifications in Salesforce/Product Owner . Years of experience in Salesforce ecosystem. . Must be able to apply design thinking in the business processes. . Must have done at least solutioning with 2-3 large implementations individually or in lead capacity. . Understand the business problem and convert the problem into value stream. . Excellent skills in persuasion and documentation using excel, word document, graphics etc. . Expertise in any of the tools like draw.io, visio, lucidchart. Modelling tools knowledge is a must. . Archimate is an additional advantage. . DataModelling capability including creation or ERD. . Self-motivated and capable to take decisions work in ambiguous situation. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Key Responsibilities Architect and design end-to-end solutions leveraging Agentforce for Service, Sales, Setup. Lead the implementation and integration of Salesforce Data Cloud to unify customer data and enable intelligent, personalized experiences, setting up RAG for Agents. Partner with business stakeholders, technical teams, and product owners to define architecture standards, solution blueprints, and implementation strategies. Guide teams in best practices for security, scalability, and performance within the Salesforce ecosystem. Evaluate and recommend technologies, frameworks, and tools that align with business objectives. Provide technical leadership during the full project lifecycle from discovery to go-live and post-deployment support. Ensure compliance with enterprise architecture standards and governance processes. Required Qualifications 8+ years of overall IT experience with 3+ years as a Salesforce Solution Architect. Hands-on experience with Agentforce and Salesforce Data Cloud. Deep knowledge of Salesforce platform capabilities including Sales Cloud, Service Cloud, Data Model Design, Integration Patterns, and Security Architecture. Experience with large-scale data ingestion, harmonization, and activation within Data Cloud. Proficient in Apex, Flows, SOQL, and Lightning Components. Excellent communication and stakeholder management skills. Salesforce certifications preferred: Salesforce Certified Data Cloud Consultant Salesforce Certified Agentforce Specialist Location-Chandigarh,Dadra & Nagar Haveli,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Daman,Diu,Goa,Haveli,Sikkim

Job description We are looking for a skilled and detail-oriented Salesforce Developer to join our development team. The ideal candidate will be responsible for designing, developing, and maintaining high-performance. This role requires strong technical expertise, problem-solving skills, and the ability to work collaboratively in an Agile environment. Responsibilities Develop and customize Salesforce applications using Apex, Visualforce, and the Lightning Framework. Configure and manage Salesforce security settings to ensure data integrity and visibility. Utilize declarative automation tools within Salesforce to streamline business processes. Implement and oversee Salesforce deployment strategies. Design and maintain robust Salesforce data models to ensure optimal performance and scalability. Develop and maintain integrations between Salesforce and external systems using REST and SOAP APIs. Collaborate with project managers and other stakeholders to define and meet project milestones. Skills Required: 2 to 5 years of hands-on experience in Salesforce development. Strong Experience with Apex, Trigger, LWC, Aura etc. Experience in integrating Salesforce with external systems using tools like Workbench, and third-party APIs, along with handling complex data migrations using Data Loader. Proficiency in SQL and SOQL to efficiently query, manage, and manipulate large datasets within Salesforce. Strong experience in testing and debugging Salesforce solutions, including writing unit tests for Apex classes, triggers, and ensuring high code coverage to meet Salesforce best practices. Must have PD 1 Certification Strong Experience of Service and Data cloud, Agentforce other clouds also considerable. A proven success record in the implementation of Salesforce projects. Comprehensive knowledge of the software development life cycle, including specification, documentation, quality assurance, and deployment.

Job Summary: We are seeking a highly skilled and motivated Salesforce Developer with expertise in Salesforce Data Cloud and Salesforce Loyalty Cloud to join our team. In this role, you will be responsible for designing, developing, implementing, and integrating customized applications and solutions that support our evolving business needs across both cloud platforms. You will work closely with cross-functional teams to build scalable and personalized experiences using the Salesforce platform. This role requires a strong understanding of Salesforce Loyalty Management, Data Cloud, Experience Cloud , Marketing Cloud , and Salesforce development tools such as Apex , LWC , and Flows . Compensation: The compensation will depend upon the experience and caliber you possess. Industry: Information Technology Department: Engineering Educational Qualification: Proven work experience in designing, developing, customizing, and implementing Salesforce solutions on Loyalty Cloud and Data Cloud Bachelors degree in Computer Science, Software Engineering, or a related field. Certifications in the related field is a plus. Key Responsibilities: Design, develop, and deploy scalable, high-performance Salesforce solutions leveraging Data Cloud and Loyalty Cloud . Build and customize Salesforce features using Apex , Visualforce , Lightning Components , and Lightning Web Components (LWC) . Connect and synchronize Salesforce Data Cloud with CRM and Loyalty Cloud to activate customer segments and behavioral insights. Implement and maintain Salesforce Loyalty Cloud features, including program rules, tiers, point accrual/redemption logic, and member lifecycle management. Leverage Salesforce Data Cloud (CDP) for unified customer profiles, segmentation, and activation across marketing and engagement platforms. Create robust data pipelines and integrations with external systems using REST/SOAP APIs and tools like MuleSoft . Implement loyalty management features including tier logic, points accrual/redemption, member lifecycle, and offers. Ensure high system performance through debugging, troubleshooting, and tuning. Implement and uphold best practices for data governance , security , and regulatory compliance . Perform data migration , data transformation , and cleansing activities as needed. Create and maintain technical documentation , including solution designs, architecture diagrams, and configuration guides. Conduct unit testing , assist in user acceptance testing (UAT) , and resolve production issues. Stay up to date with Salesforce platform enhancements, especially around Data Cloud and Loyalty Cloud , and recommend innovative improvements. Collaborate with product managers, marketers, and analysts to ensure accuracy in business logic and data flow. Provide technical mentorship to junior developers and perform code reviews to ensure high-quality, maintainable code. Actively contribute to the design and deployment of innovative Salesforce features that enhance customer engagement and satisfaction. Key Skills Required: Proven experience with Salesforce Loyalty Management and Salesforce Data Cloud . Proficient in Salesforce development tools : Apex, SOQL, LWC, Visualforce, Flow Builder. Experience integrating Salesforce with external systems via APIs and middleware. Knowledge of Salesforce architecture, data modeling, and security best practices. Experience with Agile methodology and tools like Jira or Azure DevOps. Excellent communication, collaboration, and problem-solving skills. Strong documentation and testing practices. Stay updated with Salesforce platform updates, new features, and industry best practices to recommend and implement process improvements and optimizations. Benefits and Perks: Flexible remote/hybrid work options with outcome-focused autonomy Custom compensation packages aligned with your expertise and market value Lead high-impact, career-defining projects with global clients Influence internal growth by mentoring future leaders and building elite teams Direct collaboration with executive leadership Represent Cyntexa at global industry events and strategic platforms Paid Leaves Maternity / Paternity Leaves Health Insurance

We are seeking a highly skilled and motivated Data Cloud Architect to join our Product and technology team. As a Data Cloud Architect, you will play a key role in designing and implementing our cloud-based data architecture, ensuring scalability, reliability, and optimal performance for our data-intensive applications. Your expertise in cloud technologies, data architecture, and data engineering will drive the success of our data initiatives. Responsibilities: Collaborate with cross-functional teams, including data engineers, data leads, product owner and stakeholders, to understand business requirements and data needs. Design and implement end-to-end data solutions on cloud platforms, ensuring high availability, scalability, and security. Architect delta lakes, data lake, data warehouses, and streaming data solutions in the cloud. Evaluate and select appropriate cloud services and technologies to support data storage, processing, and analytics. Develop and maintain cloud-based data architecture patterns and best practices. Design and optimize data pipelines, ETL processes, and data integration workflows. Implement data security and privacy measures in compliance with industry standards. Collaborate with DevOps teams to deploy and manage data-related infrastructure on the cloud. Stay up-to-date with emerging cloud technologies and trends to ensure the organization remains at the forefront of data capabilities. Provide technical leadership and mentorship to data engineering teams. Qualifications: Bachelors degree in computer science, Engineering, or a related field (or equivalent experience). 10 years of experience as a Data Architect, Cloud Architect, or in a similar role. Expertise in cloud platforms such as Azure. Strong understanding of data architecture concepts and best practices. Proficiency in data modeling, ETL processes, and data integration techniques. Experience with big data technologies and frameworks (e.g., Hadoop, Spark). Knowledge of containerization technologies (e.g., Docker, Kubernetes). Familiarity with data warehousing solutions (e.g., Redshift, Snowflake). Strong knowledge of security practices for data in the cloud. Excellent problem-solving and troubleshooting skills. Effective communication and collaboration skills. Ability to lead and mentor technical teams. Additional Preferred Qualifications: Bachelors degree / Master's degree in Data Science, Computer Science, or related field. Relevant cloud certifications (e.g., Azure Solutions Architect) and data-related certifications. Experience with real-time data streaming technologies (e.g., Apache Kafka). Knowledge of machine learning and AI concepts in relation to cloud-based data solutions.

Job Description : We are looking for an experienced Salesforce Data Cloud Consultant to join our growing team. In this role, you will play a crucial part in delivering scalable data-driven solutions on the Salesforce Data Cloud platform, working closely with cross-functional teams and business stakeholders to drive advanced customer data strategies, marketing automation, and real-time personalization. You will design and implement data models, manage data ingestion and segmentation, and contribute to integrated marketing solutions while ensuring best practices in data architecture, performance, and governance. Key Responsibilities : - Engage with internal and external teams to deliver Salesforce Data Cloud solutions, acting as a key liaison to end-users. - Analyze business requirements, identify gaps, and clearly communicate technical impacts to business and functional stakeholders. - Design and implement scalable, efficient data models and architecture on Salesforce Data Cloud. - Build ERD diagrams and document data flows and relationships. - Develop and configure data ingestion pipelines, identity resolution processes, data mapping, calculated insights (CI), transformations, segmentation, and activation strategies. - Integrate Salesforce Data Cloud with various cloud platforms (e., Marketing Cloud, Sales Cloud, external systems). - Collaborate with marketing teams and assist in building scalable marketing automation capabilities on Salesforce Marketing Cloud. - Optimize existing processes and solutions based on performance metrics and evolving -business needs. - Adhere to and advocate for design and implementation best practices to ensure long-term scalability and maintainability. - Develop code snippets or automation scripts using backend technologies (Python preferred) as needed. - Support documentation, testing, and training activities for project deployments. Required Qualifications & Skills : - Bachelor's degree in Computer Science, Information Technology, or related field. - 3-6 years of hands-on experience working with Salesforce Data Cloud (formerly CDP). - In-depth experience with all core Salesforce Data Cloud features. - Strong understanding of data modeling, SQL, and API integrations. - Hands-on experience with tools like Postman, DBeaver, and familiarity with CSV-based data handling. - Demonstrated ability to assess the impact of changes in business requirements on technical design. - Excellent problem-solving skills and a proactive attitude toward automation and optimization. - Strong verbal and written communication skills; ability to collaborate with both technical and non-technical stakeholders. - Understanding of marketing principles and marketing automation flows. - Experience analyzing and building backend automation workflows using Python or similar scripting languages. - 2-3 years of experience in Salesforce Marketing Cloud. - Salesforce Data Cloud Accredited Professional Certification - Must Have - Salesforce Marketing Cloud Certification - Nice to Have - Familiarity with Customer 360 and cross-cloud architecture - Exposure to cloud platforms like AWS, GCP, or Azure Location: Chennai, Hyderabad, Kolkata, Pune, Ahmedabad,Bengaluru, Delhi, Mumbai

Design, develop, and deploy solutions on Salesforce Data Cloud platform. CDP Implementation mandatory. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Build custom applications, integrations, and data pipelines using Salesforce Data Cloud tools and technologies. Develop and optimize data models to support business processes and reporting needs Implement data governance and security best practices to ensure data integrity and compliance. Perform troubleshooting, debugging, and performance tuning of Salesforce Data Cloud solutions. Stay current with Salesforce Data Cloud updates, best practices, and industry trends. Provide technical guidance and support to other team members and end-users. Document solution designs, configurations, and customizations. SFDC certification mandatory. Qualifications: Bachelors degree in computer science, Information Technology, or related field. 3+ years of experience in software development with a focus on Salesforce platform. Familiarity with data governance principles and practices. Excellent problem-solving and analytical skills. Effective communication and collaboration abilities