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Human Centered Change Manager/IC

Bengaluru / Bangalore, Karnataka, India

5 - 7 years

INR Not disclosed

On-site

Full Time

Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Human-Centered Change Management, you will serve as a strategic advisor, partnering with Salesforce customers to optimize platform value realization through the design and implementation of change strategies that prioritize the human aspect of transformative change. Working collaboratively with customers and Salesforce delivery teams, you will drive impactful team dynamics, cultivate awareness, and secure alignment with a unified change vision. Leading essential change management and enablement initiatives, you will establish the groundwork for successful and enduring change adoption. Additionally, you will provide guidance, coaching, and mentorship to members of the project team. Responsibilities: Strategic Change Leadership: Partner with customers to develop and execute comprehensive change management strategies aligned with organizational goals and Salesforce platform implementation. Analyze the human impact of technological changes and develop adaptive strategies to address organizational challenges. Proactive Engagement and Team Building: Proactively foster high-impact team dynamics, building awareness and securing buy-in for shared change objectives. Collaborate closely with customers and Salesforce delivery teams to ensure alignment and commitment to the change vision. Key Change Management Initiatives: Lead critical change management and enablement activities to facilitate successful and sustained change adoption. Design and implement tailored training programs for stakeholders at all levels to ensure effective utilization of Salesforce platform capabilities. Oversight and Mentoring: Provide oversight, coaching, and mentoring to project team members, guiding them in executing change management strategies effectively. Foster a culture of continuous learning and development within the project team. Facilitate the integration of change management processes into projects. Work closely with administrators, BAs, Solutions Architects and developers to understand system changes and ensure alignment with change management strategies. Qualifications: Prosci Certification or equivalent is mandatory, with demonstrated expertise in change management within the context of technology implementations. Salesforce experience is highly desirable. Background in technology or digital transformation projects, showcasing advanced problem-solving abilities and analytical acumen. Minimum of 5 years of dedicated experience in change management, with a strong foundation in Instructional Design. Excellent communication and interpersonal skills, with a proven ability to collaborate effectively across cross-functional teams. Overview: The Manager, Human-Centered Change Management, is a pivotal leader who drives transformative change within organizations by prioritizing the human aspect of change and ensuring alignment with organizational goals and Salesforce platform capabilities. If you are a seasoned Change Management Professional with a track record of success in guiding organizations through complex technology implementations, we invite you to apply and contribute to our mission of driving impactful and sustainable change. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Territory Account Executive

Mumbai, Maharashtra, India

3 - 8 years

INR Not disclosed

On-site

Full Time

Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. We are seeking proven sales performers to help us grow our loyal customer base for our ESMB segment in West India. This is a role for someone who is a hunter and hungry for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the West India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities: - Developing and managing relationships within our ESMB segment focusing on customers in West India. - Managing complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications. - Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers. - Demonstrating our product via the Web. Requirements: - Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) - 3 to 8 years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. - Successful track-record managing deals with customers in West India. - Consistently over-achieved quota (top 10-20% of company) in past positions. - Experience managing and closing complex sales-cycles. Desired Skills: - Strong and demonstrated written and verbal communications skills. - Previous Sales Methodology training preferred. - CRM experience preferred. - Ability to work in a fast pace, team environment. - Strong customer references. - Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Data Architect

Bengaluru / Bangalore, Karnataka, India

10 - 12 years

INR Not disclosed

On-site

Full Time

Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. The Data Excellence Data Architect is a demonstrated expert in technical and/or functional aspects of customer and partner engagements that lead to the successful delivery of data management projects. The Data Architect plays a critical role for setting customers up for success by prescriptively helping to shape and then execute in the Salesforce data space. This role also provides subject matter expertise related to the data management solutions and ensures successful project delivery. This includes helping identify and proactively manage risk areas, and ensuring issues are seen through to complete resolution as it relates to implementations. Will have the ability to configure and drive solutions to meet the customer's business and technical requirements. Additionally, this role will include helping align on the development of client-specific implementation proposals, SOWs, and staffing plans, engaging with SMEs across the organization to gain consensus on an acceptable proposal, developing best practices within the data excellence community, developing of shared assets. Responsibilities Serve as the Subject Matter Expert for Salesforce data excellence practice Recognized as a valuable and trusted advisor by our customers and other members of Salesforce community and continue to build a reputation for excellence in professional services Lead development of multi-year Data platform capabilities roadmaps for internal business units like Marketing, Sales, Services, and Finance. Facilitate enterprise information & data strategy development, opportunity identification, business cases, technology adoption opportunities, operating model development, and innovation opportunities. Maximize value derived from data & analytics by leveraging data assets through data exploitation, envisioning data-enabled strategies as well as enabling business outcomes through analytics, data & analytics governance, and enterprise information policy. Translating business requirements into technical specifications, including data streams, integrations, transformations, databases, and data warehouses Defining the data architecture framework, standards and principles, including modeling, metadata, security, reference data such as product codes and client categories, and master data such as clients, vendors, materials, and employees Defining data flows, i.e., which parts of the organization generate data, which require data to function, how data flows are managed, and how data changes in transition Design and implement effective data solutions and models to store and retrieve data from different data sources Prepare accurate dataset, architecture, and identity mapping design for execution and management purposes. Examine and identify data structural necessities by evaluating client operations, applications, and programming. Research and properly evaluate new sources of information and new technologies to determine possible solutions and limitations in reliability or usability Assess data implementation procedures to ensure they comply with internal and external regulations. Lead or participate in the architecture governance, compliance, and security activities (architectural reviews, technology sourcing) to ensure technology solutions are consistent with the target state architecture. Partner with stakeholders early in the project lifecycle to identify business, information, technical, and security architecture issues and act as a strategic consultant throughout the technology lifecycle. Oversee the migration of data from legacy systems to new solutions. Preferred Qualifications and Skills: BA/BS degree or foreign equivalent Overall 10+ years of experience in Marketing data & Data management space. Minimum 1 year of hands-on full lifecycle CDP implementation experience on platforms like Salesforce CDP(formerly 360 Audiences), Tealium AudienceStream, Adobe AEP, Segment, Arm Treasure Data, BlueShift, SessionM, RedPoint, etc. 5+ years of experience with data management, data transformation, ETL, preferably using cloud-based tools/infrastructure Experience with Data architecture (ideally with marketing data) using batch and/or real-time ingestion Relevant Salesforce experience in Sales & Service Cloud as well as Marketing Cloud, related certifications is a plus (Marketing Cloud Consultant, Administrator, Advanced Administrator, Service Cloud Consultant, Sales Cloud Consultant, etc.) Experience with Technologies and Processes for Marketing, Personalization, and Data Orchestration. Experience with master data management (MDM), data governance, data security, data quality and related tools desired. Demonstrate deep data integration and/or migration experience with Salesforce.com and other cloud-enabled tools Demonstrate expertise in complex SQL statements and RDBMS systems such as Oracle, Microsoft SQL Server, PostGres Demonstrate experience with complex coding through ETL tools such as Informatica, SSIS, Pentaho, and Talend Knowledge of Data Governance and Data Privacy concepts and regulations a plus Required Skills Ability to work independently and be a self-starter Comfort and ability to learn new technologies quickly & thoroughly Specializes in gathering and analyzing information related to data integration, subscriber management, and identify resolution Excellent analytical & problem-solving skills Demonstrated ability to influence a group audience, facilitate solutions and lead discussions such as implementation methodology, Road-mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions Travel to client site (up to 50%) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Territory Account Executive - Retail and Consumer Goods

Bengaluru / Bangalore, Karnataka, India

6 - 8 years

INR Not disclosed

On-site

Full Time

Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. We're Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all - well, you're in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and growth, charting new paths, and improving the state of the world. Salesforce provides a compelling opportunity for Sales Professionals with a proven record exceeding quota in technology sales. Our goal is to build an organization of thoughtful, high-reaching, Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, an exclusive CRM/Sales Force Automation tool that Reps love to use, and a fiercely loyal customer base, it's a powerful combination for sales success. Top sales talent across the world join us for our change the world mentality the opportunity to excel in a fast-paced, performance-based team environment here. You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of MM/Transformational Accounts critical for Growth in the region. Your accounts will be a blend of clients with additional revenue opportunities and prospects. You should be able to forecast sales activity and revenue achievement while creating satisfied and reference-able customers. Very driven comp plan with tremendous upside earnings potential. Responsibilities: To exceed monthly/quarterly sales targets by selling Salesforce solutions into accounts MM/Transformational within an assigned geographical or vertical market. You will handle the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts. Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days. Pipeline development through a combination of cold calling, email campaigns, and market sector knowledge/resourcefulness. Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s). Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business-case definition, value analysis, references, and analyst data. Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. Generate short-term results whilst maintaining a long-term perspective to increase overall revenue generation. Daily update of the Salesforce system with accurate customer and pipeline data. Accurate monthly forecasting and revenue delivery. Required Skills: Successfully sold into MM/Digital Natives companies, Experience in Retail and Consumer Goods as a vertical will be added advantage 6+ years of enterprise solution sales experience selling CRM, ERP, or similar. A proven track record of driving and closing enterprise deals. Consistent overachievement of quota and revenue goals. Degree or equivalent relevant experience required. Experience will be evaluated based on the skills you'll use every day for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills: Strategic account planning and execution skills. Experience selling to C-Level and across both IT and business units to customers - Enterprise Customers in the South of India. Strong technical competence. Passion and commitment to customer success. Ability to sell both an application and deployment of a platform. Strong time management skills. Demonstrated consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement. Ability to maintain a high level of productivity, handle multiple contending priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Associate Renewals/Renewals Manager

Hyderabad / Secunderabad, Telangana, Telangana, India

2 - 4 years

INR Not disclosed

On-site

Full Time

Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. The Salesforce Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory. Renewal Managers partner with internal stakeholders such as Sales and Customer Success & Growth (CSG) organizations to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities and providing insights to the business that improve future outcomes. Renewal Managers are responsible for ensuring that customers are set up for success while maximizing the financial results for Salesforce. Responsibilities: Develop and execute win/win negotiation strategies for small, medium and large account contract renewals that maximize contract value while protecting and enhancing customer trust Maximize account growth opportunities by playing an active role on the account team and helping to identify incremental opportunities upon contract renewal Own, drive and manage the renewals process in collaboration with the account team Collaborate with internal resources such as Competitive Intelligence, Pricing, Product Management, Customer Success, and Account Executives, to develop comprehensive win strategies for renewals Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure Provide executive management with complete visibility to renewals and solicit executive involvement as required Accurately maintain/update a rolling 120 day forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies Follow and adhere to best practices for all internal processes including, but not limited to, Opportunity Management, Data Quality and accuracy, Quotations and Forecasting Achieves financial and strategic targets for minimizing attrition, positioning favorable terms and boosting incremental revenue via up-sells, cross-sells and add-ons Required Skills/Experience: 2+ years of relevant experience in Sales / Renewals / Sales-Operations / Account Management Strong customer management and negotiation skills Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level . Strong process management, financial acumen, and ability to apply strict policies. Ability to react and adapt to potential rapid shifts in priorities and organizational policies Bachelor's Degree Preferred Skills/Experience: Functional Knowledge of any of Salesforce's products Experience with an enterprise CRM or customer service application. Experience with salesforce.com a significant plus. Ability to manage transactions through every stage of the renewal cycle Experience negotiating complex multi-year services contracts Leadership Qualities: PASSION: Passionate about Customer Success BEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on URGENCY: Ability to move fast and drive business value and results OHANA: Embodies Ohana culture: A team player that everyone enjoys working with and has a generous heart TRUST: Trust the company's core values ADAPTABLE: Excels in high levels of uncertainty and change About Salesforce: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's World's Most Innovative Company five years in a row and one of Fortune's 100 Best Companies to Work For eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for family) made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Account Executive - Manufacturing

Gurgaon / Gurugram, Haryana, India

8 - 10 years

INR Not disclosed

On-site

Full Time

Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job Description We're Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all - well, you're in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and growth, charting new paths, and improving the state of the world. Salesforce provides a compelling opportunity for Sales Professionals with a proven record exceeding quota in technology sales. Our goal is to build an organization of thoughtful, high-reaching, Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, an exclusive CRM/Sales Force Automation tool that Reps love to use, and a fiercely loyal customer base, it's a powerful combination for sales success. Top sales talent across the world join us for our change the world mentality the opportunity to excel in a fast-paced, performance-based team environment here. You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in India. Your accounts will be a blend of clients with additional revenue opportunities and prospects. You should be able to forecast sales activity and revenue achievement while creating satisfied and reference-able customers. Very driven comp plan with tremendous upside earnings potential. Responsibilities: To exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts and within an assigned geographical or vertical market. You will handle the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts. Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days. Pipeline development through a combination of cold calling, email campaigns, and market sector knowledge/resourcefulness. Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s). Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business-case definition, value analysis, references, and analyst data. Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. Generate short-term results whilst maintaining a long-term perspective to increase overall revenue generation. Daily update of the Salesforce system with accurate customer and pipeline data. Accurate monthly forecasting and revenue delivery. Required Skills: Successfully sold into large Manufacturing companies. 8+ years of enterprise solution sales experience selling CRM, ERP, or similar. A proven track record of driving and closing enterprise deals. Consistent overachievement of quota and revenue goals. Degree or equivalent relevant experience required. Experience will be evaluated based on the skills you'll use every day for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills: Strategic account planning and execution skills. Experience selling to C-Level and across both IT and business units to customers - Enterprise Customers in the North of India. Strong technical competence. Passion and commitment to customer success. Ability to sell both an application and deployment of a platform. Strong time management skills. Demonstrated consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement. Ability to maintain a high level of productivity, handle multiple contending priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Sales Compensation Associate Analyst - Case Management

Hyderabad / Secunderabad, Telangana, Telangana, India

2 - 4 years

INR Not disclosed

Remote

Full Time

Job Category Finance Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Description We are seeking an Analyst to join our International Incentive Compensation team in Hyderabad. This position will play a key role in the sales commission processing in our monthly commission close cycle. You will be responsible for the production of audits, participate in data quality reviews and provide support in reporting data. This role will be fully engaged with global Sales Compensation teams in Europe and Asia, and it's also an outstanding opportunity to collaborate extensively with the wider global Incentive Compensation functions. The ideal candidate will be self-motivated and detail-oriented, with demonstrated analytical and problem-solving skills. This individual must be comfortable and capable of working outside the data limitations of Excel for producing reports, as well as aggregating and transforming data. This position requires strong organizational skills, and the ability to communicate and work with remote teams. Responsibilities Responsible for the production and completion of the commissions close audits with a high level of accuracy. Run necessary audit reports and reviews, and take required actions. Prepare commission payment files for local Incentive Compensation teams based in Europe and Asia. Support from simple report generation to complex analysis builds from multiple sources. Participate in processes and audit improvements, documentations and procedures in relation to the close cycle activities. Conduct ad-hoc analyses and execute assigned projects as needed. Be the trusted partner for all upstream and downstream business functions. Required Skills/Experience 2+ years of relevant experience in automated sales commissions systems and their set-up and operation is a plus (e.g. Xactly, Callidus, Oracle EIM, etc.). Advanced MS Excel skills: conditional and nested IF, Index/Match, COUNTIF, SUMIF, vlookup, pivot tables, etc. Experience with Python, Google Sheets and Salesforce. Adaptable, willing to learn, and thrive in an environment with multiple competing priorities in a fast-paced environment. High degree of motivation, flexibility and creativity. Strong written and verbal communication, organizational, analytical and problem-solving skills, along with strong attention to detail. Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Sales Compensation Analyst

Hyderabad / Secunderabad, Telangana, Telangana, India

3 - 5 years

INR Not disclosed

On-site

Full Time

Job Category Finance Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. As an ICM developer within Global Incentive Compensations (GIC), you will be responsible for developing, maintaining, and testing the systems used for compensating the Salesforce sales organization, as well as tools used by internal teams for their functions. We are seeking a talented and motivated individual with hands-on experience in Incentive Compensation Management (ICM) to join our team. The ideal candidate will possess both strong technical skills and functional expertise to design, evaluate, and develop systems and processes that meet business user requirements and comply with IT and Finance audit guidelines. Additionally, expertise in Salesforce Data Management, including creating scenarios and seeding data, will be essential for the role. The role will involve managing and optimizing our ICM platform, including customization, configuration, and integration of processes, alongside handling data management tasks within Salesforce. The candidate should have a good understanding of Salesforce administration and be capable of designing, implementing, and maintaining ICM solutions that drive effective sales compensation strategies. Key Responsibilities: ICM (Incentive Compensation Management): Understand incentive compensation models, including commission structures, bonus programs, and sales performance metrics within Salesforce. Strong experience with compensation systems (Spiff, Everstage, Captivate IQ, Varicent, or Xactly). Develop and test processes within Xactly Connect or other ETL tools to support movement of reference and transactional data. Provide regular analysis and insights into compensation plans, recommending improvements based on system data. Manage the sales compensation workflow, ensuring timely and accurate payments. ICM implementation experience. Salesforce Data Management: Conduct data imports/exports and cleanup activities as needed. Experience in Salesforce Administration, SOQL, Apex, JavaScript (Lightning), and VisualForce is preferable. Ensure data integrity and enforce best practices for data governance in Salesforce. Collaboration and Communication: Provide regular updates and reports to stakeholders about ICM performance. Stay current on best practices and emerging technologies in Salesforce administration and ICM management. Skills and Experience: A minimum of 3 years of experience is required, 3 to 5 years preferred. Degree in Computer Science, Information Systems, or equivalent industry experience in application and software development. Understanding of database infrastructure and concepts. Experience developing customer-facing interfaces. Good communication skills. Problem-solving ability for high-level software and application issues. Familiarity with Agile (scrum) framework is preferred Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Lead Solution Engineer

Mumbai, Maharashtra, India

10 - 12 years

INR Not disclosed

On-site

Full Time

Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Overview of the Role: We have an outstanding opportunity for an expert AI and Data Cloud Solutions Engineer to work with our trailblazing customers in crafting ground-breaking customer engagement roadmaps demonstrating the Salesforce applications, platform across the machine learning and LLM/GPT domains in India! The successful applicant will have a track record in driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups. Responsibilities: Primary pre-sales technical authority for all aspects of AI usage within the Salesforce product portfolio - existing Einstein ML based capabilities and new (2023) generative AI Majority of time (60%+) will be customer/external facing Evangelisation of Salesforce AI capabilities Assessing customer requirements and use cases and aligning to these capabilities Solution proposals, working with Architects and wider Solution Engineer (SE) teams Preferred Qualifications: expertise in an AI related subject (ML, deep learning, NLP etc.) Familiar with technologies such as OpenAI, Google Vertex, Amazon Sagemaker, Snowflake, Databricks etc Required Qualifications: Experience will be evaluated based on the core proficiencies of the role. 4+ years working directly in the commercial technology space with AI products and solutions. Data knowledge - Data science, Data lakes and warehouses, ETL, ELT, data quality AI knowledge - application of algorithms and models to solve business problems (ML, LLMs, GPT) 10+ years working in a sales, pre-sales, consulting or related function in a commercial software company Strong focus and experience in pre-sales or implementation is required. Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw Day in life of across different LOBs. Business Analysis/ Business case/return on investment construction. Demonstrable experience in presenting and communicating complex concepts to large audiences A broad understanding of and ability to articulate the benefits of CRM, Sales, Service and Marketing cloud offerings Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques. Continuous learning demeanor with a demonstrated history of self enablement and advancement in both technology and behavioural areas. Building reference models/ideas/approaches for inclusion of GPT based products within wider Salesforce solution architectures, especially involving Data Cloud Alignment with customer security and privacy teams on trust capabilities and values of our solution(s) Presenting at multiple customer events from single account sessions through to major strategic events (World Tour, Dreamforce) Representing Salesforce at other events (subject to PM approval) Sales and SE organisation education and enablement e.g. roadmap - all roles across all product areas Bridge/primary contact point to product management Provide thought leadership in how large enterprise organisation can drive customer success through digital transformation. Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops. Be an innovator who can build new solutions using out-of-the-box thinking. Demonstrate business value of our AI solutions to business using solution presentations, demonstrations and prototypes. Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state. Deliver functional and technical responses to RFPs/RFIs. Work as an excellent teammate by chipping in, learning and sharing new knowledge. Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology. Lead multiple customer engagements concurrently. Be self-motivated, flexible, and take initiative.| Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Engagement Delivery Director (Salesforce)

Mumbai, Maharashtra, India

17 - 19 years

INR Not disclosed

On-site

Full Time

Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Responsibilities: Plan and manage the technical delivery of multiple programs within an account using Agile techniques and frameworks Lead and manage delivery team/s to successfully deliver all key milestones and product outcomes within scope, on time, on budget and to expected standards Fully accountable for the delivery of work assignments on time and to expectations in terms of quality, deliverables and outcomes Take responsibility for delivering high quality customer focused services Very good understanding of engagement model ( T&M and Fixed Price) and plan end to end execution effectively by keeping scope and milestone on check Implement effective stakeholder engagement and communications strategy for all stages of projects Prepare scope and business cases for more ambiguous or complex projects including cost and resource impacts Anticipate and assess the impact of changes in scope and effectively manage the change request process Manage transitions between project stages and ensure that changes are consistent with organisational and customer goals Working closely with Engagement Management team on Initial scoping and Change Management Report and escalate issues such as variances and manage delivery by exception to ensure issues are understood and actions to resolve identified Support the delivery of all governance materials, artefacts and meetings to ensure products are delivered and maintained in a transparent fashion and stored and maintained as per Organisational standards Guide, support, coach, provide direction, upskill team members and maintain a cohesive culture within the project team Manage effective implementation of resource planning, on-boarding and transitioning of resources. Encourage a culture of Inclusiveness and diversity Keep abreast of new salesforce products and trends within the industry Work collaboratively with cross-functional teams such as MuleSoft, SI partner teams, UI/UX teams, tech PODs to contribute to achieving business outcomes Participate in meetings and discussions to continuously improve delivery Required Skills/Experience Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular management roles, work experience, etc.) 17+ years experience, predominantly managing SaaS based projects. CRM and Salesforce knowledge Good to have: Very good understanding of Salesforce implementation involving custom development, integration and data migration Project management experience (Agile preferred) Manage and develop stakeholder relationships by effective governance model and by including steering committees, through effective communications, documentation, negotiation and issues management to ensure delivery of products and the achievement of outcomes and benefits Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Senior Manager, Customer Success (Hyderabad)

Hyderabad / Secunderabad, Telangana, Telangana, India

5 - 7 years

INR Not disclosed

On-site

Full Time

Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. For our customers who wish to get the most value out of Salesforce with an enterprise experience, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. The Frontline Senior Manager/Director - Customer success manager ensures that their team of 8-15 Customer Success Managers consistently offers a premium Signature experience to our customers. This role isn't just about leadership it's about encouraging collaboration across various facets of Salesforce, from ensuring efficient allocation of the team to aligning the right resources for customer delivery. Simultaneously, they cultivate valuable executive relationships, handle risk with foresight, and deepen connections with our broader Salesforce teams. Responsibilities Lead and develop a dedicated team of Customer Success Managers, emphasizing the delivery of our Signature customer experience. Ensure efficient allocation of Customer Success Managers and collaborate with delivery leaders to align the best resources for our customers. Lead all aspects of the execution of Signature offers for designated clouds, focusing on customer satisfaction and success score metrics. Develop executive relationships with customers and assist in handling customer issues and improving the value derived from their Signature investments. Proactively identify and address high-risk customers, aligning internal teams including executive sponsors and corrective actions Partner closely with Account Executives and other Salesforce teams, ensuring cohesive relationships. Partner with the Renewals team and Success Plan Sales to ensure Signature Success Plan renewals and growth across teams. Ensure that team activities adhere to the obligations of the Signature Offer and Account Success goals. Cultivate the professional growth of the team in alignment with Account Success and individual career path objectives. Preferred Qualifications and Skills Successful track record in customer success or related roles, with at least 5 years in a front-line leadership position. Demonstrable experience in leading customer success teams, with a focus on customized customer experiences. Strong ability to collaborate and drive outcomes across multiple internal teams and external partners. Ability to drive effective and influencing conversations at the C-level. Facilitate difficult discussions and be adept at handling objections. Knowledge in one or more lines of business. Proficient in risk management, with a proactive approach to identifying and addressing potential issues. Drive important metrics related to Customer Success Score, Customer Satisfaction, and Signature Adoption. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Shifts - Candidate should be comfortable working in AMER shifts (6:30 PM - 3:30 AM) as well. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Principal Software Engineer - PMTS / Architect (AI /ML)

Bengaluru / Bangalore, Karnataka, India

14 - 16 years

INR Not disclosed

On-site

Full Time

Job Category Software Engineering Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role Description Join the AI team at Salesforce and make a real impact with your software designs and code! This position requires technical skills, outstanding analytical and influencing skills, and extraordinary business insight. It is a multi-functional role that requires building alignment and communication with several engineering organisations. We work in a highly collaborative environment, and you will partner with a highly cross functional team comprised of Data Scientists, Software Engineers, Machine learning engineers, UX experts, and product managers to build upon Agentforce, our innovative new AI framework. We value execution, clear communication, feedback and making learning fun. Your impact - You will: Architect, design, implement, test and deliver highly scalable AI solutions: Agents, AI Copilots/assistants, Chatbots, AI Planners, RAG solutions. Be accountable for defining and driving software architecture and enterprise capabilities (scalability, fault tolerance, extensibility, maintainability, etc.) Independently design sophisticated software systems for high-end solutions, while working in a consultative fashion with other senior engineers and architects in AI Cloud and across the company Determine overall architectural principles, frameworks, and standards to craft vision and roadmaps Analyze and provide feedback on product strategy and technical feasibility Drive long-term design strategies that span multiple sophisticated projects, deliver technical reports and performance presentations to customers and at industry events Actively communicate with, encourage and motivate all levels of staff. Be a domain expert for multiple products, while writing code and working closely with other developers, PM, and UX to ensure features are delivered to meet business and quality requirements Troubleshoot complex production issues and work with support and customers as needed Drives long-term design strategies that span multiple sophisticated projects, deliver technical reports and performance presentations to customers and at industry events Required Skills: 14+ years of experience in building highly scalable Software-as-a-Service applications/ platform Experience building technical architectures that address complex performance issues Thrive in dynamic environments, working on cutting edge projects that often come with ambiguity. Innovation/startup mindset to be able to adapt Deep knowledge of object oriented programming and experience with at least one object oriented programming language, preferably Java Proven ability to mentor team members to support their understanding and growth of software engineering architecture concepts and aid in their technical development High proficiency in at least one high-level programming language and web framework (NodeJS, Express, Hapi, etc.) Proven understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JavaScript, JSON, and/or Ajax Data model design, database technologies (RDBMS & NoSQL), and languages such as SQL and PL/SQL Experience delivering or partnering with teams that ship AI products at high scale. Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, Selenium Demonstrated ability to drive long-term design strategies that span multiple complex projects Experience delivering technical reports and presentations to customers and at industry events Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple technical and business teams to resolve critical issues Experience with the full software lifecycle in highly agile and ambiguous environments Excellent interpersonal and communication skills. Preferred Skills: Solid experience in API development, API lifecycle management and/or client SDKs development Experience with machine learning or cloud technology platforms like AWS sagemaker, terraform, spinnaker, EKS, GKE Experience with AI/ML and Data science, including Predictive and Generative AI Experience with data engineering, data pipelines or distributed systems Experience with continuous integration (CI) and continuous deployment (CD), and service ownership Familiarity with Salesforce APIs and technologies Ability to support/resolve production customer escalations with excellent debugging and problem solving skills BENEFITS & PERKS Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more! World-class enablement and on-demand training with Exposure to executive thought leaders and regular 1:1 coaching with leadership Volunteer opportunities and participation in our 1:1:1 model for giving back to the community For more details, visit Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Director, India Sustainability

Bengaluru / Bangalore, Karnataka, India

10 - 12 years

INR Not disclosed

On-site

Full Time

Job Category Program & Project Management Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce is seeking a dynamic and visionary Director of Sustainability for India to localize and lead our environmental strategy across the region. In this high-impact role, you'll position Salesforce as a leader in sustainable AI, while driving flagship initiatives like our 1t.org forest restoration commitment, India energy transition pilots, and AI for climate use cases with NGO partners. You'll engage with government, customers, employees, and partners to elevate our climate and nature agenda-shaping policy, mentoring local leaders, and building deep ecosystem collaborations. If you're passionate about accelerating sustainable impact and influencing change at scale, we'd love to hear from you. This role reports to the SVP & Managing Director, Sites, India, and works in close coordination with the global VP of Climate Action. They will work closely with our India Philanthropy lead, Government Affairs, and the global Impact team, which develops and executes Salesforce's strategy to support a low-carbon future and a nature-positive world. Responsibilities Localize and Lead Sustainability Implementation in India Establish Salesforce as a national Sustainability leader, including on sustainable AI Lead on India energy transition pilot projects as a local implementation of Salesforce's Identify and support building of high profile AI use cases for climate, nature and water action in particular with NGO customers Lead on the India deployment of our 1t.org activities and resources (our 100M tree commitment) and identifying new companies to join 1t.org Mentor India leadership team and employees to become advocates/ambassadors for sustainability and impact initiatives Establish country-specific targets & programs to support key priority areas, like policy, nature, and employee engagement in partnership with the global Impact team Build awareness and excitement for sustainability within Salesforce India, leveraging global moments to create local events/engagement opportunities Elevate sustainability initiatives to the Impact team and India leadership team in order to gain support/budget for implementing Collaborate with the national Philanthropy lead to align India climate grantmaking with global and national sustainability priorities Manage stakeholders effectively to achieve shared goals (including collaborating with local and global leadership) Partner with PR, internal comms and Government Affairs to localize global company messaging to local context. . Policy & Advocacy: Collaborate with Impact, Government Affairs, Legal and PR teams to implement the India climate & nature advocacy agenda In partnership with Government Affairs, engage with local stakeholders and trade associations to identify, evaluate and recommend advocacy engagements to set India on a path towards a 1.5 degree future. . Customer & Ecosystem engagement: Raise awareness locally for Salesforce's sustainability leadership Align and collaborate with peers at other organizations, including customers and Salesforce partners. Represent Salesforce at major events and conferences Liaise with Sales, Marketing, and the Net Zero Cloud teams to support strategic customer engagement and better position Salesforce products with potential customers. Develop strong partnerships with organizations that are focused on sustainability initiatives and identify opportunities to scale the initiatives. Ensure that Sustainability program is fully integrated and represented at key internal and external events Provide input into and bring innovative ideas to the global strategy through identified channels Skills & Experience The ideal candidate will have a proven track record of successfully managing complex projects in a fast-paced environment. They should also have a strong understanding of corporate sustainability fundamentals, especially the challenges and opportunities that companies encounter as they chart their climate and nature action journeys.Exceptional written and verbal communication skills and attention to detail are critical. This role requires driving change through influence and the management of stakeholders from various functions in the business. +10 years of overall professional experience, +5 years in environmental sustainability, preferably in the corporate context Environmental degree or similar environmental credentials Robust regional and local sustainability knowledge and network Proven track record in engaging in the transition to renewable energy in India Proven track record in stakeholder engagement or management (such as leading or being a representative in a sustainability stakeholder coalition) Fluency in English and proven ability to communicate effectively, including public speaking Proven experience to learn new technologies, including the application of AI for climate and nature goals Proven experience in a role requiring high-attention to detail and organization skills in a fast paced environment Excellent stakeholder management skills - including proven experience working closely with executives Familiar with local government policies and laws related to environmental topics Familiar with corporate grantmaking or CSR engagement (either on corporate side or from an NGO perspective) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Back-End B2C Technical Consultant, Commerce Cloud

Bengaluru / Bangalore, Karnataka, India

3 - 6 years

INR Not disclosed

On-site

Full Time

Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job Details We are looking for a Back End B2C Developer, Commerce Cloud that transform our customers businesses and their customers experiences. This role involves working with teams to discover, design, code and deploy Salesforce Commerce Cloud B2C Platform solutions. This role will specialize in Commerce Cloud B2C , but have the ability to develop cross-cloud solutions. The ideal technical consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Developers deliver technical solutions to meet the customer's business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution. Your Impact Work closely with Clients, Colleagues and Partners to clarify, define and architect front-end technology solutions to meet client business requirements. This includes advising during project discovery and definition phases, creating scope and development estimates, and documenting requirements and designs. Architect and implement user interfaces on Commerce Cloud using industry best practice and Salesforce web frameworks. Work in an Agile development environment, including leading daily scrums, assigning tasks, and supporting a team of back-end developers throughout the sprint cycle. Hands-on with back end development tasks, as required by the project. Perform performance evaluations and identify optimization opportunities on developed web frameworks. Design for scalability and high-availability. Analyze, design and develop test cases and implement automated test suites. Identify and lead internal initiatives to grow the consulting practice contribute to the overall knowledge base and expertise of the community. Basic Requirements Bachelor's degree in Computer Science or equivalent field, plus 3-6 years years of professional technology experience with at least one year of hands on experience on Salesforce B2C Commerce Cloud. Experienced in custom development on B2C platform using Controllers, Models, Forms, JavaScript, JQuery, and HTML Solid understanding and working knowledge of B2C 3rd party integrations, and and available plugins. Functional knowledge of Business Manager configurations, administration and extensions Knowledge of digital commerce integration such as Payments, CMS, PIM, OMS, and ERP Be knowledgeable of cross-cloud capabilities and solutions to drive customer value. Work with customer teams to promote maximum use of native capabilities throughout the entire implementation and release lifecycles. Be able to implement commerce best practices for our customers B2C commerce sites. Support project team to ensure Salesforce B2C services are properly engaged with both the Customer and Customer implementation teams or Systems integrators. Review and implement customer projects as per the available artifacts e.g. scope documents, requirements, design documentation Strong problem-solving, analytic, conceptual, and critical thinking skills Preferred Requirements Salesforce B2C developer certification Attributes Leader, who can communicate the value of Cloud features Results-driven, tenacious, drive to succeed in a fast-paced environment Ability to learn quickly and adapt to change Positive attitude ability to motivate others Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Software Engineering MTS - Demos

Hyderabad / Secunderabad, Telangana, Telangana, India

2 - 6 years

INR Not disclosed

On-site

Full Time

Job Category Software Engineering Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job Description The mission of Q Branch Demos team is to build, deliver and support demonstration environments for use by our Solution Engineers (SEs) here at Salesforce. These demonstration environments incorporate the latest product capabilities that Salesforce has to offer, tailored to meet the needs of specific product or industry. With these demo environments, SE's have the tools that they need in order to deliver a best practice demo for a given product or industry and enable our SE's to scale, innovate and provide the best product demonstrations of their careers. ROLE OVERVIEW: As a Solution Developer for the Demos team, you will have a significant impact on Salesforce's success by contributing to our demo platforms and supporting the success of demo assets leveraged by our global Presales team. In this role you will focus on using your development skills to make our demo assets deployable on demand using the Salesforce and NextGen Platforms. This will provide Solutions Engineers with the tools they need to deliver compelling product and industry demos. This includes front and back end development on the Salesforce platform, integrations to other Salesforce product clouds including Data Cloud, Slack, and Marketing, keeping up with the pace of innovation supporting new product features into our Demo Assets. We are looking to hire a talented, flexible and creative developer that will help us innovate, serve our stakeholders, and have a great time while doing so. Key Responsibilities Ensure your assigned Q Brix pass daily testing Deploy updates, enhancements, and fixes, and provide Level 2 technical support to Demos team Build demo platform utilities to reduce occurrence of errors and improve demo experiences Develop technologies to integrate with internal back-end systems Perform root cause analysis of production errors and resolve technical issues Develop scripts to automate common demo configuration Design procedures for system troubleshooting and maintenance Align to a given industry/product and support technical requests through a queue Provide a 2 business day turn-around on assigned Github pull request tickets Publish Demo updates to required demo orgs Own and deliver on one assigned side project per quarter Respond in a timely manner to slack posts and asana tasks Required skills and qualifications 2-6 years of experience working with the Salesforce Platform technologies include - LWC, Javascript, Aura, Apex,SOQL, Flows etc. Experience working with Salesforce Products like Sales Cloud, Service Cloud,Experience Cloud, Data Cloud, Agent Force, CRM Analytics Good to have experience working with Git and GitHub workflows, SFDX, Cumulus CI Must have certifications - Salesforce Admin, App Builder, Platform Developer - 1 Good to have Sales / Service / Other consultant certifications Problem-solving attitude Collaborative team spirit Preferred skills and qualifications Good knowledge of Ruby or Python Bachelor of science degree (or equivalent) in computer science, engineering, or relevant field Experience in developing/engineering applications for a large company Objectives of this role Become a technical partner for our demo teams Serve as a partner to the demos team, determining the most effective way to make our demo assets deployable Understanding the needs of demo product owners and solving for them Working with demo product owners to ensure that development follows established processes and works as intended Support demo product owners by building demo configuration Follow DevOps Standards & Release Management processes Follow Q Branch defined Agile delivery process and adhere to best practices outlined using our DevOps life cycle to build, manage, and maintain high quality demo assets. Work on ways to automate and improve development and release processes Research, architect and build solutions for continuous integration between Github and Salesforce orgs. Ensure Demo Quality Testing and examining configuration and code written by others and analyzing results Identifying technical problems and developing updates and fixes Provide attention to detail and a commitment to high-quality, stable deliverables Security & Trust Ensuring that systems are safe and secure against cybersecurity threats Train and Enable Contribute to Developer Documentation Educate Demo Product Owners on how to work effectively on our platform Mentor and train others when possible Team Player Planning projects and being involved in project management decisions Work seamlessly as part of a global team Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Software Engineering MTS - Demos

Hyderabad / Secunderabad, Telangana, Telangana, India

2 - 6 years

INR Not disclosed

On-site

Full Time

Job Category Software Engineering Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. The mission of Q Branch Demos team is to build, deliver and support demonstration environments for use by our Solution Engineers (SEs) here at Salesforce. These demonstration environments incorporate the latest product capabilities that Salesforce has to offer, tailored to meet the needs of specific product or industry. With these demo environments, SE's have the tools that they need in order to deliver a best practice demo for a given product or industry and enable our SE's to scale, innovate and provide the best product demonstrations of their careers. ROLE OVERVIEW: As a Solution Developer for the Demos team, you will have a significant impact on Salesforce's success by contributing to our demo platforms and supporting the success of demo assets leveraged by our global Presales team. In this role you will focus on using your development skills to make our demo assets deployable on demand using the Salesforce and NextGen Platforms. This will provide Solutions Engineers with the tools they need to deliver compelling product and industry demos. This includes front and back end development on the Salesforce platform, integrations to other Salesforce product clouds including Data Cloud, Slack, and Marketing, keeping up with the pace of innovation supporting new product features into our Demo Assets. We are looking to hire a talented, flexible and creative developer that will help us innovate, serve our stakeholders, and have a great time while doing so. Key Responsibilities Ensure your assigned Q Brix pass daily testing Deploy updates, enhancements, and fixes, and provide Level 2 technical support to Demos team Build demo platform utilities to reduce occurrence of errors and improve demo experiences Develop technologies to integrate with internal back-end systems Perform root cause analysis of production errors and resolve technical issues Develop scripts to automate common demo configuration Design procedures for system troubleshooting and maintenance Align to a given industry/product and support technical requests through a queue Provide a 2 business day turn-around on assigned Github pull request tickets Publish Demo updates to required demo orgs Own and deliver on one assigned side project per quarter Respond in a timely manner to slack posts and asana tasks Required skills and qualifications 2-6 years of experience working with the Salesforce Platform technologies include - LWC, Javascript, Aura, Apex,SOQL, Flows etc. Experience working with Salesforce Products like Sales Cloud, Service Cloud,Experience Cloud, Data Cloud, Agent Force, CRM Analytics Good to have experience working with Git and GitHub workflows, SFDX, Cumulus CI Must have certifications - Salesforce Admin, App Builder, Platform Developer - 1 Good to have Sales / Service / Other consultant certifications Problem-solving attitude Collaborative team spirit Preferred skills and qualifications Good knowledge of Ruby or Python Bachelor of science degree (or equivalent) in computer science, engineering, or relevant field Experience in developing/engineering applications for a large company Objectives of this role Become a technical partner for our demo teams Serve as a partner to the demos team, determining the most effective way to make our demo assets deployable Understanding the needs of demo product owners and solving for them Working with demo product owners to ensure that development follows established processes and works as intended Support demo product owners by building demo configuration Follow DevOps Standards & Release Management processes Follow Q Branch defined Agile delivery process and adhere to best practices outlined using our DevOps life cycle to build, manage, and maintain high quality demo assets. Work on ways to automate and improve development and release processes Research, architect and build solutions for continuous integration between Github and Salesforce orgs. Ensure Demo Quality Testing and examining configuration and code written by others and analyzing results Identifying technical problems and developing updates and fixes Provide attention to detail and a commitment to high-quality, stable deliverables Security & Trust Ensuring that systems are safe and secure against cybersecurity threats Train and Enable Contribute to Developer Documentation Educate Demo Product Owners on how to work effectively on our platform Mentor and train others when possible Team Player Planning projects and being involved in project management decisions Work seamlessly as part of a global team Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Account Executive -Healthcare, Realestate, Edtech

Mumbai, Maharashtra, India

8 - 10 years

INR Not disclosed

On-site

Full Time

Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job Description We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. We are seeking proven sales performers to help us grow our customer base for our Growth Business segment in West India. This is a role for someone who is a hunter and eager for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the West India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities: - Developing and maintaining relationships within our Growth Business segment focusing on customers in West India. - Leading complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications. - Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers. - Demonstrating our product via the Web and in person. Requirements: - 8+ years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Job grade and salary will be commensurate with experience. - Successful track-record managing deals with customers in West India. - Consistently over-achieved quota (top 10% of company) in past positions. - Ability to create customer value and volume deals. - Experience managing and closing complex sales-cycles. - Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills: - Strong and demonstrated written and verbal communications skills. - Previous Sales Methodology training preferred. - CRM experience preferred. - Ability to work at a fast pace, team environment. - Strong customer references. - Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Lead, Account SE

Bengaluru / Bangalore, Karnataka, India

7 - 9 years

INR Not disclosed

On-site

Full Time

Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. We have an outstanding opportunity for an expert Solutions Engineer to work with our outstanding healthcare, real estate and education customers in crafting ground-breaking customer engagement roadmaps demonstrating the Salesforce applications and platform in Bangalore, India! The successful applicant will have a track record of working with enterprise software and services organizations in driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups. Specific Responsibilities: Provide thought leadership in how large enterprise organization can drive customer success through digital transformation. Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops. Be an innovator who can build new solutions using out-of-the-box thinking. Engage with business users to build solution presentations, demonstrations and prototypes. Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state. The ability to authoritatively present and articulate the business value to managers and executives of all levels. Deliver functional and technical responses to RFPs/RFIs. Work as an excellent teammate by chipping in, learning and sharing new knowledge. Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology. Lead multiple customer engagements concurrently. Be self-motivated, flexible, and take initiative.| Required Skills: Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Relevant 7+ years of confirmed experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions. Strong focus and experience in pre-sales or implementation is required. Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw Day in life of across different LOBs. Business Analysis/ Business case/return on investment construction. Experience in sophisticated solution selling to Commercial customers A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions. Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques. Outstanding presentation and demonstration skills. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Front-End B2C Technical Consultant, Commerce Cloud

Bengaluru / Bangalore, Karnataka, India

3 - 6 years

INR Not disclosed

On-site

Full Time

Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job Details We are looking for a Front End Developer, B2C Commerce Cloud to support the full implementation life-cycle, from scoping to deployment in an evolving ecosystem consisting of Clients and Partners. The Front End Technical Consultant will be responsible for maintaining, on an ongoing basis, a comprehensive understanding of the cloud-computing ecosystem. This role will specialize in Commerce Cloud B2C, but have the ability to develop cross-cloud solutions. The ideal technical consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions. Developers deliver technical solutions to meet the customer's business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution. Your Impact Work closely with Clients, Colleagues and Partners to clarify, define and architect front-end technology solutions to meet client business requirements. This includes advising during project discovery and definition phases, creating scope and development estimates, and documenting requirements and designs. Architect and implement user interfaces on Commerce Cloud using industry best practice and Salesforce web frameworks. Work in an Agile development environment, including leading daily scrums, assigning tasks, and supporting a team of front-end developers throughout the sprint cycle. Hands-on with front end development tasks, as required by the project. Perform performance evaluations and identify optimization opportunities on developed web frameworks. Design for scalability and high-availability. Identify and lead internal initiatives to grow the consulting practice contribute to the overall knowledge base and expertise of the community. Basic Requirements Bachelor's degree in Computer Science or equivalent field, plus 3-6 years of relevant experience. Strong experience in web and mobile development patterns, best practices, and emerging technologies. Strong skills in HTML5, CSS, JavaScript and jQuery. Experience in Bootstrap, Angular, React. Strong experience in handling cross-browser compatibility issues. Knowledge of ADA, performance and SEO best practices. Strong experience in solving complex UI problems and shipping successful, innovative web and mobile experiences. Be able to convert designs/wireframes into complete web pages from scratch. Good written and spoken communication skills. Preferred Requirements Salesforce Commerce Cloud technical certification. Solid understanding of Object-Oriented design and server side scripting(Node). Attributes Leader, who can communicate the value of Cloud features Results-driven, tenacious, drive to succeed in a fast-paced environment Ability to learn quickly and adapt to change Positive attitude ability to motivate others Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

ECS Account Executive

Bengaluru / Bangalore, Karnataka, India

0 years

INR Not disclosed

On-site

Full Time

Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. The Enterprise Corporate Sales (ECS) Business Unit is closely aligned to Enterprise Sales Reps at Salesforce as they partner together on selling to our largest clients/ target accounts across a diverse set of industries verticals. An ECS Account Executive (AE), is primarily responsible for growing and expanding the salesforce footprint within subsidiaries and new divisions of the Enterprise Parent accounts. The AE also is responsible for generating new revenue through new business acquisition. The ECS AE is expected to build deep relationships within each install base, understand business priorities, plans and challenges and create business solutions using Salesforce's core product portfolio. The difference between the ECS AE and the Enterprise Sales Reps is that the ECS AE works on deals below a certain value. Job Description The Enterprise Corporate Sales ( ECS ) is looking for an Account Executive responsible for handling a large volume of smaller size opportunities within the various industry verticals. Partnering with our most seasoned sales executives this role will suit those who are looking to take their enterprise sales skills to the next level. With a sales model that fosters collaborat ion and supports your success, this is a great opportunity to forge a successful sales career. With a business-culture that has the customer's interests at the core of everything we do, we'll set you up for success by providing a comprehensive induction and on boarding to the business. We provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities: To exceed monthly / quarterly sales targets by selling Salesforce solutions into ECS assigned accounts within an assigned within a sub set of major account/customer or vertical market. You will lead the entire sales process from prospecting closing business to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts. Deepen Industry knowledge and research, to formalise a go to market strategy and create qualified target accounts. Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence. Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s). Engage with prospect organisations to position Salesforce solutions through strategic value based selling, business case definition, ROI analysis, references and analyst data. Lead the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Leadership Executives, Partners etc. Generate short term results whilst maintaining a long term perspective to improve overall revenue generation. Daily update of the Salesforce system with accurate customer and pipeline data. Accurate monthly forecasting and revenue delivery. Required Skills: Extensive, relevant experience of selling enterprise software solutions gained within a major software vendor. Successful history of net direct new business sales, with the ability to prove consistent delivery against targets. Demonstrable track record of sales over achievement. Credibility at all levels, including CxO. Fluency in English language. CRM application sales or vertical Industry sector experience would be viewed favourably. Strong tenure with previous employers. Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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