Customer Success Specialist

🔥 About FlexyPe

FlexyPe is a cutting-edge one-click checkout provider for D2C brands. Since our inception, we have processed over INR 120+ crores in transactions, with a monthly average of 10 crore INR. We are a tight-knit team of 10 passionate and relentless individuals dedicated to revolutionizing the checkout experience. As we expand our sales team, we are looking for a driven Sales Developer to join our journey.

We’re small, scrappy, and building the future. If you thrive in chaos, love wearing multiple hats, and want to leave fingerprints all over a rocketship, read on.

Role Overview

We’re looking for a dynamic Customer Success Specilist to join our team. This is a hands-on role where you’ll be the bridge between our product, tech team, and clients, ensuring smooth operations and exceptional customer experiences.

What You’ll Do: -

• Develop a deep understanding of our product and its features.
• Work closely with existing clients to understand their challenges and proactively resolve them.
• Collaborate with the tech team to address issues swiftly and efficiently.
• Assist in onboarding new clients, ensuring a seamless experience.
• Leverage your analytical eye to identify trends and suggest improvements.
• Keep the clients engaged.

What We’re Looking For

• Freshers are welcome! Past experience in eCommerce or fintech is a bonus.
• Quick learners who can grasp the ins and outs of our product.
• Strong communication and problem-solving skills.
• A knack for analytics to understand customer pain points and recommend solutions.
• Self-starters with a customer-first mindset.

💸 Stipend: ₹5,000/month (Negotiable)

⏳ Duration: 6 months (Non-negotiable)

🏠 100% Remote Role

🚀 Full-time opportunity with a performance-based salary of ₹5 - 8 LPA after internship