Customer Success Executive

Customer Success Executive

Company name

Job location

CTC

Working days

Timing

Join Our Team as a Customer Success Executive!

Are you passionate about providing top-notch support and guidance to students (our primary customers)? Do you thrive in dynamic environments where every day brings new challenges and opportunities to make a difference? If so, we want you on our team at AccioJob!

As a Customer Success Executive, you’ll be at the forefront of ensuring our students have a seamless experience with our products. From handling inquiries and solving problems to conducting informative demo sessions, you’ll be the go-to person for our students’ needs.

Here’s what you’ll do:

• Provide real-time information and support to students
• Act as a liaison between AccioJob and our student community
• Address student queries and issues via various channels
• Resolve escalations promptly to maintain a stellar student experience
• Optimize internal processes to enhance efficiency

Our Ideal Candidate:

• 6 months to 1 year of experience in customer support
• Excellent communication skills in English (written, verbal, and non-verbal)
• Quick learner with a proactive approach to work
• Positive, resilient, and open-minded attitude
• Experience with group sessions is a plus
• Proficiency in any other Indian languages is a plus (Hindi, Telugu, Marathi, Tamil etc.)

Perks:

• Competitive salary: 3.5 LPA to 4.5 LPA
• Health benefits
• Remote work option available

#StudentSuccess #CareerOpportunity #RemoteWork