Customer Service Specialist

About the Company

Are you passionate about helping people and implementing solutions in a fast-paced technical & social media environment? We’re looking for dedicated individuals to support our customers in maximizing opportunities in our AI, blockchain powered, social media platform. Training is provided for competent candidates! We are USA based and time zone is EST.

About the Role

What You’ll Do:

• Guide customers with Web3 social media profile setup via phone, email, and chat
• Assist users with cryptocurrencies and connecting their digital wallets
• Educate users on platform navigation through various communication channels
• Deliver clear, insightful answers about platform features and advertising
• Collaborate with internal teams to address customer needs effectively

Qualifications

• 1–3 years of relevant experience - social media, Crypto and some basic AI

Required Skills

• Strong phone etiquette, communication, and interpersonal skills
• Proven ability to multitask, stay organized, and prioritize effectively
• Familiarity with Crypto, social media, Web 3.0, blockchain, and AI applications
• Fluency in English

Apply Today!