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Posted:10 hours ago| Platform: Naukri logo

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Full Time

Job Description

Infiniti Retail Ltd. is looking for Customer Service Specialist to join our dynamic team and embark on a rewarding career journey Answering customer inquiries via phone, email, live chat, or in-person
Responding to customer complaints and resolving issues in a timely and effective manner Gathering customer feedback and suggesting ways to improve the customer experience Providing product and service information to customers Processing orders, returns, and exchanges accurately and efficiently Updating customer information and purchase history in the company's database Escalating complex or high-priority issues to the appropriate department or supervisor Good organizational and time management skills Should have strong communication and problem-solving skills

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Croma
Croma

Retail, E-commerce

New Delhi

5000+ Employees

1000 Jobs

    Key People

  • Amit K. Agarwal

    CEO
  • Rajiv Wadhwa

    CFO

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