Customer Service Specialist

Job Description

Company Description AI CERTs™ is a leading provider of AI & Blockchain certifications focused on fostering lifelong learning in the digital era. With a vision to empower one billion global learners in AI & Blockchain, we set unparalleled benchmarks in certification quality and relevance. Our wide-ranging programs cater to professionals in various industries, earning trust from Fortune 1000 companies, government entities, and academic institutions. Role Description This is a full-time remote role for a Customer Service Specialist at AI CERTs™. The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer service on a daily basis. Qualifications Customer Support and Customer Service skills Phone Etiquette and Customer Experience Strong communication and interpersonal skills Ability to multitask and prioritize tasks effectively Problem-solving and conflict resolution skills Experience in a customer service role is a plus Bachelor's degree in relevant field or equivalent work experience Salary: 30K Show more Show less