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Niit Learning Systems logo

Customer Service Representative

0 - 2 years

2 Lacs

Kolkata Navi Mumbai Mumbai (All Areas)

Posted:1 day ago| Platform: Naukri logo

Apply

Skills Required

Customer Service US Process Inbound Voice Process Customer Support fresher Bpo Voice Voice Process Voice Support International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Opening: Customer Service Executive Wipro (US Healthcare Process)

Location:

Shift:

Drop Facility Available

Key Responsibilities

  • Handle inbound and outbound calls for US-based healthcare clients
  • Provide accurate, courteous, and professional assistance
  • Maintain detailed call records and follow standard operating procedures
  • Meet performance metrics including quality, accuracy, and customer satisfaction
  • Display strong listening and communication skills
  • Flexibly adapt to rotational shifts

Communication Skills Required

  • Clear and confident voice clarity
  • Neutral accent suitable for international callers
  • High fluency in English
  • Strong command over grammar and sentence structure

Eligibility Criteria

  • Freshers are welcome
  • Candidates with 6 months or more experience preferred
  • Prior experience in a call center/BPO will be an added advantage

Why Join Us

  • Work with a reputed global brand Wipro
  • Opportunity to grow in the US healthcare domain
  • Night shift with safe and reliable drop facility
  • Training and support from NIIT, a leader in workforce development

Apply NowEmail your resume to: Arushi.8.Tyagi@niitmts.com

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Niit Learning Systems
Niit Learning Systems

Education Administration Programs

Gurgaon Haryana

1001-5000 Employees

123 Jobs

    Key People

  • Vijay K. Thadani

    Co-Founder & CEO

  • Vikram Talwar

    Co-Founder & Executive Vice Chairman

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