Posted:1 month ago|
Platform:
Work from Office
Full Time
Hiring: Voice Process Client Experience Specialist (Night Shift) Location: Gurugram | Work Mode: Work from Office | Experience: 0-29 months (Freshers can apply) Responsibilities: Handle client calls and ensure first-call resolution Maintain productivity & service level targets Document issues accurately and follow up Ensure high customer satisfaction and adherence to SLAs Identify and support process improvements Eligibility: Graduates: B.Com, B.A, BBA, BCA, BHM, BSc, BSc IT, MBA (Distance only) B.Tech with min 6 months of BPO/KPO experience Regular MBA, M.Com, MA with 6 months of BPO/KPO experience Age: Up to 31 | Max 4-year gap post-graduation Excellent verbal & written English Must be currently in Delhi NCR/Gurgaon Not eligible: MCA, MSc, Math/Stats/Eco Hons, undergraduates/pursuing graduation Interested Candidates can share resume - swetha.9.raju@niitmts.com Contact - 91-8826247648
Niit Learning Systems
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