Customer Service Representative

Role Description

This is a full-time on-site role for a Customer Service Representative, located in Jaipur. The Customer Service Representative will handle customer inquiries, provide support, maintain customer satisfaction, and ensure a positive customer experience. Responsibilities include responding to customer calls and emails, resolving issues promptly, and maintaining accurate records of interactions and transactions. The role involves working closely with the team to ensure customer needs are met effectively and efficiently.

Qualifications

• Customer Service Representatives, Customer Support, Customer Service skills
• Customer Satisfaction, Customer Experience skills
• Excellent communication and interpersonal skills
• Ability to handle stressful situations and resolve conflicts
• Strong organizational skills and attention to detail
• Basic computer skills and familiarity with CRM software
• Prior experience in similar roles is an advantage
• Gratudation or 3+ years of experience