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Customer Service Executive Yes Bank (Voice Process)

Customer Service Executive Yes Bank (Voice Process)

Connect Business Solutions

0 - 4 years

1 - 3 Lacs

Thane Navi Mumbai Mumbai (All Areas)

Posted:3 days ago| Platform:

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Skills Required

Customer Service Outbound Process Credit Cards Telecalling Customer Care Cc Telesales Calling Voice Process Outbound Calling Outbound Customer Support Sales Process Sales Outbound Sales CSE Outbound Telesales Customer Handling Cards Dc Voice Sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

Shift:

Week Off:

Key Responsibilities:

Handle inbound and outbound customer service calls related to banking queries.
Resolve customer complaints efficiently while ensuring high customer satisfaction.
Maintain detailed and accurate records of customer interactions.
Follow communication procedures and guidelines.

Requirements:

Education:
Graduation is mandatory (Any stream).
Experience:
Freshers are welcome. Prior experience in customer service/BPO is an advantage.
Communication:
Excellent spoken English and Hindi communication skills.
Other Skills:
Basic computer proficiency, customer handling ability, and a positive attitude.

Job Details:

Salary:
18,000 to 22,000 (In-hand) + Incentives
Location:
Kasarwadawali, Thane
Transport:
Pickup and drop facility from Thane station available.
Shifts:
Day rotational shifts (No night shifts)
Week Off:
Rotational week off

How To Apply..?

Contact & Application Details

Contact

HR Shubham :-

Mode of Contact:

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